Howard Johnson by Wyndham Lenox

Hotels
Howard Johnson
7.1 (593 reviews)
462 Pittsfield Road , Lenox , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Disappointing breakfast
Outdated facilities

Categories

Cleanliness
6.28
Room cleanliness was lacking; several reviews mentioned dirty bathrooms and leftover items.
Service
8.25
Staff was consistently described as friendly and helpful across multiple reviews.
Location
8.29
Convenient location mentioned positively in various reviews.
Room Quality
6.74
Rooms varied in quality; some were well-maintained while others showed signs of wear.
Amenities
6.77
Basic amenities were present; some guests found them lacking but others enjoyed specific features.
Value for Money
7.73
Several reviews noted that the stay was good value for the price.
Food and Beverage
5.78
Breakfast was often noted as disappointing for the price, and issues with coffee were mentioned.
Overall Experience
6.95
Mixed experiences overall, with high praise for value but lower scores for cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Mountain Views and Outdoor Pool
Enjoy stunning mountain views and relax by the outdoor pool at Howard Johnson Lenox.

Convenient Amenities
Each guest room is equipped with free Wi-Fi, cable TV, microwave, refrigerator, coffee maker, and seating area for your comfort and convenience.

Nearby Attractions and Dining Options
Explore nearby attractions like Bousquet Ski Area, Pittsfield Country Club, The Colonial Theatre, Kennedy Park, and Norman Rockwell Museum. With three restaurants within one mile, you'll have plenty of dining options to choose from.

Book your stay at Howard Johnson Lenox now to experience a perfect blend of comfort, convenience, and scenic beauty.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 593 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 5.78
Overall Experience: 6.95
K
Karen extended_group us
6
Convenient and adequate
Pros:

Great location close to Tanglewood

Cons:

Very few outlets. When we pulled out the night stand very dirty. Property looks tired and could use updating.

2026-07-02 via Nuitee
G
GEDALYA solo_traveller us
8
2026-07-02 via Nuitee
A
Anthony couple us
8
It served our purpose. It was clean and reasonable for a one night stay.
Pros:

Room was comfortable, Staff friendly, adequate breakfast.

Cons:

It’s dated

2026-06-30 via Nuitee
K
Kathy extended_group us
9
Convenient location, clean and comfortable, good value for the price.
Pros:

Excellent convenient location rooms were clean and comfortable and roomy for the money. Reasonable price. Friendly, helpful staff. Only complaint I have is that they don’t supply much in the way of toiletries, and limited coffee and tea choices in the office ( no decaf tea or coffee).

Cons:

See above

2026-06-30 via Nuitee
M
Michael couple us
3
Too expensive and bad toilet
Pros:

Speed of check in

Cons:

Toilet overflow

$412 is way too much for this hotel

2026-06-29 via Nuitee
L
Leminen solo_traveller us
7
Pros:

It's directly on a bus line and nearby many convenient stores and restaurants

Cons:

They advertise free coffee starting at 6 am, but they had to cut it back to 7 am this weekend because of a "shortage"

2026-06-27 via Nuitee
F
Fred couple us
1
Horrible experience!
Pros:

It wasn’t too far from Tanglewood, where we were attending a concert

Cons:

The room was small and musty smelling. It was barely tolerable. The carpet didn’t look like it hadn’t been washed in many years.

2026-06-22 via Nuitee
T
Teresa couple us
3
Stay somewhere else
Pros:

You get what you pay for. The cost is cheap because the hotel is cheap. Room had an old, musty smell. Toilet didn’t flush well. Tub was dirty. Plastic chairs outside the rooms so people can smoke. Pay a little more and stay somewhere else.

Cons:

Cleanliness. Needs renovations.

2026-06-22 via Nuitee
M
Maria couple us
10
2026-06-20 via Nuitee
J
John couple us
3
2026-06-20 via Nuitee
M
Moa extended_group se
8
2026-06-19 via Nuitee
L
Leo couple us
5
Great place to stay for the money
Cons:

Ac very noisy air conditioner

2026-06-16 via Nuitee
J
Jerome solo_traveller us
4
Pros:

Location

Cons:

Air-conditioning was out dated

2026-06-15 via Nuitee
C
Carol rice solo_traveller us
8
Pros:

Jacuzzi suite

2026-06-12 via Nuitee
C
Carol rice solo_traveller us
8
Pros:

Jacuzzi suite

2026-06-12 via Nuitee
N
Norman couple us
10
2026-06-11 via Nuitee
M
Maria couple us
1
2026-06-10 via Nuitee
L
Leah solo_traveller dk
3
Filthy rug and dirty room, damaged door to bath, etc
2026-05-26 via Nuitee
G
Gloria T solo_traveller us
10
2026-05-22 via Nuitee
M
Marina couple us
8
It is ok
Pros:

Clean

Cons:

Breakfast

2026-05-21 via Nuitee