The Usual Brussels

Hotels
8.6 (2530 reviews)
Bd. Adolphe Max 107 , Brussels , be

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Noise issues
Room cleaning frequency concerns

Categories

Cleanliness
7.98
Multiple comments praised clean and tidy spaces, but concerns about room cleaning frequency were raised.
Service
8.95
Guests consistently highlighted attentive, friendly, and helpful staff.
Location
8.99
Reviews noted the hotel’s excellent proximity to the city center and nearby amenities.
Room Quality
8.44
Rooms were described as modern and spacious, with some comments about minor issues.
Amenities
8.47
Good amenities mentioned, including room features and quality breakfast offerings.
Value for Money
8.43
The overall value was considered good based on the services and amenities provided.
Food and Beverage
8.98
Excellent breakfast options praised for quality and variety.
Overall Experience
8.55
Many reviews showed high satisfaction with the stay, highlighting a memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:12

Property Description

Prime Location in Brussels City Centre
Luxurious Dining Experience at The U
Modern and Eco-Friendly Rooms

To experience the perfect blend of luxury and sustainability in the heart of Brussels, book your stay at The Usual Brussels today!

Important information:

The hotel does not accept cash payments.
Reservations of 6 or more rooms are considered as a group and will be subject to additional terms and conditions. The property will contact you after your booking.
Please note, there is no daily housekeeping. However, it is available upon request at a charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.6
Based on 2530 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
M
MELINDA • solo_traveller • us
10
All in all and nice hotel.
Pros:

It was quirky and fun and great that they used sustainable materials

Cons:

Pillows were not very comfortable and lighting in the room was poor

2026-08-29 • via Nuitee
J
Jakub • solo_traveller • sk
10
Pros:

Really enjoyed my stay here. The self check-in was very easy, the room was comfortable and the staff were really friendly. I also liked the small bar area downstairs, which had a nice atmosphere.

2026-08-29 • via Nuitee
R
Ramesh • family_with_children • ae
4
Extremely unsatisfactory stay
Pros:

we booked through booking.com and it has mentioned as 4 star hotel, the facilities even not matching with 2stars hotel.

Cons:

Breakfast was very bad, 4 star hotel should have at least a lobby with reception and good restaurant

2026-08-29 • via Nuitee
E
elisa • couple • be
10
2026-08-28 • via Nuitee
G
Guillermo • solo_traveller • ch
8
2026-08-28 • via Nuitee
A
anne • solo_traveller • us
10
Wonderful staff and very nice, well-designed facilities
Pros:

Great chef at breakfast. Very friendly staff. Went out of their way to be helpful.

Cons:

Nothing.

2026-08-28 • via Nuitee
S
Sonja • solo_traveller • de
6
Kleines Zimmer zu großem Preis
Pros:

Lage
Aussicht
Wasserkocher im Zimmer
Design ganz nett

Cons:

Zimmer zu klein und spartanisch für den Preis
eher Hostelatmosphäre
am Personal wird gespart (eher alles online, inkl checkin und checkout) auch am Kaffee und der Zimmerreinigung
Dusche nicht dicht - Bad wird überschwemmt

2026-08-27 • via Nuitee
A
Andre • family_with_children • de
8
2026-08-27 • via Nuitee
A
Abdu Mansur • solo_traveller • ae
9
2026-08-27 • via Nuitee
D
Daniela • solo_traveller • ch
9
2026-08-26 • via Nuitee
A
Alexis • solo_traveller • be
10
2026-08-26 • via Nuitee
A
Antonio Segura Hernandez • couple • es
8
;uy buena ubicacion y un trato esquisito. Recomendable.
Pros:

La ubicacion, muy cerca de la estacion de tren (10m) y creca del centro histórico (15m) para nosotros es una ubicacion formidable. Las instalaciones eran comodas y funcionales. El personal esquisito en el trato.

Cons:

Quizas me faltó un poco de espacio para storage en la habitacion (un armario pequeño, algun cajon un sitio cómodo para dejar la maleta,...). Pero nada importante.

2026-08-26 • via Nuitee
A
Adrien • solo_traveller • nl
9
2026-08-26 • via Nuitee
S
Silvia • couple • it
10
2026-08-25 • via Nuitee
L
Luce • couple • fr
9
Excellent séjour au Usual !
Pros:

Le design des chambres, les matériaux naturels, les très grandes fenêtres, la bouilloire avec thé et café, la literie, etc…

Cons:

Le quartier est moyennement bien fréquenté de jour comme de nuit.

2026-08-25 • via Nuitee
T
Tânia • solo_traveller • br
10
2026-08-24 • via Nuitee
B
Barbara • solo_traveller • br
9
Cons:

It took to many days to take the garbage in the trash can that was at the corridor. My room was in front of it, so I always had to go through a bad smell

2026-08-24 • via Nuitee
F
Fernando • solo_traveller • it
7
2026-08-24 • via Nuitee
C
Caterina • solo_traveller • it
3
Pros:

Posizione

Cons:

Personale e pulizia stanza ogni 4 giorni

2026-08-23 • via Nuitee
A
archebelle ray • couple • de
10
2026-08-23 • via Nuitee