The Townsend Hotel

Hotels
•
Independent
100 Townsend St, Birmingham, Michigan, 48009 , Birmingham , US
+1 248-642-7900

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Golfing nearby
Fireplace in lobby
Internet access in public areas - surcharge
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful hotel
Spacious rooms
Cons:
Dusty rooms
Unfriendly staff at times
Overpriced for some

Categories

Cleanliness
8
The rooms were reported to be dusty, indicating cleanliness issues.
Service
9.5
Exceptional service noted by many guests, particularly the staff's attentiveness and friendliness.
Location
9.5
Excellent location mentioned, contributing positively to the overall experience.
Room Quality
9
Rooms described as nice and well-appointed, though some found them dated.
Amenities
9
Amenities are satisfactory, with some positive mentions of upgrades and breakfast.
Value for Money
8.5
Some guests felt it was overpriced considering certain issues during their stay.
Food and Beverage
9
Breakfast praised as excellent by some guests.
Overall Experience
9.5
Overall positive sentiment, many guests enjoyed their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:42

Property Description

Luxurious Amenities:
Indulge in upscale amenities such as the fitness center and terrace, perfect for relaxation. Enjoy complimentary Wi-Fi, concierge services, and babysitting options for a stress-free stay.

Fine Dining Experience:
Savor exquisite meals at the hotel's restaurant or opt for 24-hour room service for ultimate convenience. Unwind at the bar/lounge with a refreshing drink. Don't miss the opportunity to relish a full breakfast for an energizing start to your day.

Convenient Facilities:
Benefit from the business center, limo service, and express check-in, making your stay efficient and seamless. With ample conference space and meeting rooms, hosting events is a breeze.

Experience luxury and convenience at The Townsend Hotel. Book your stay now for a memorable escape!

Important information:

  • This property caters to LGBTQ+ guests.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
M
Michael
6
Pros:

Good location

2025-09-29 • via Nuitee
D
Dr. Paul
10
Pros:

Excellent overall.

2025-09-26 • via Nuitee
J
Joe
8
Pros:

Great property but very disappointed we were not informed ahead of time about the renovations going on while we were there. They were very disruptive, very inconvenient and not up to standard when your paying 500.00 a night to stay there.

2025-09-22 • via Nuitee
A
Amy
10
Pros:

Went there the night of our wedding and they treated us like royalty!

2025-09-14 • via Nuitee
C
Chase
10
Pros:

Great room and staff.

2025-09-09 • via Nuitee
T
Tamira • family
10
Pros:

Staff was amazing, attentive and went above and beyond to provide excellent service. Ideal location. We were upgraded to a suite and breakfast was eggcellent!

2025-09-07 • via Nuitee
B
Bruce • partner
10
Pros:

Always stayed at the Royal Park. We will make this our go to.

2025-09-06 • via Nuitee
V
Verified traveler
8
Good
Pros:

Could be great but was good.

2025-08-27 • via Nuitee
T
Taylor • partner
10
Pros:

Fantastic

2025-08-17 • via Nuitee
R
Rocco • family
10
Pros:

Amazing staff

2025-08-17 • via Nuitee
R
Richard
10
Amazing Stay
Pros:

The hotel is beautiful and the room was spacious and well apportioned. Everyone working their was friendly and helpful.

2025-08-17 • via Nuitee
R
Rachel
6
Pros:

Dusty rooms
Interrupted by hotel staff twice
Room service forgot food items
Extra charges on room that are not accounted for
I’ve stayed here many times, but it’s seeming to be over priced now for what you receive. And for some reason this last trip was less than satisfactory.

2025-08-16 • via Nuitee
D
Deana
10
Pros:

Staff are exceptional

2025-08-13 • via Nuitee
L
Liyon
10
Pros:

Excellent location,service and very clean and comfortable

2025-08-06 • via Nuitee
N
neal
6
Pros:

Staff was not friendly. We had asked for a late check out, was told we had one, but was never put into system. Front desk unfriendly at every encounter. Rooms nice, but hotel feels a bit dated. Feel it is a 4-star hotel, not 5 stars.

2025-07-27 • via Nuitee
V
Verified traveler
10
Pros:

I enjoyed my stay
The hotel is very pretty and luxurious, but the setting in the beautiful town of Birmingham adds to the charm. There sweet little restaurants, and intimate dinning places, and nice ships around this place.

2025-07-12 • via Nuitee
I
Ilknur
10
Pros:

Excellent property, staff and facilities. Always a great stay!

2025-07-04 • via Nuitee
K
Kevin
10
Pros:

Large beautiful rooms

2025-06-01 • via Nuitee
K
Kelvin
10
Pros:

Excellent

2025-05-22 • via Nuitee
W
william • family
10
Pros:

Beautiful hotel with friendly staff

2025-05-17 • via Nuitee