Carlton Hotel Singapore

Hotels
8.5 (10886 reviews)
76 Bras Basah Road , Singapore , SG
+65 6338 8333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near MRT, shops and attractions
Friendly and helpful staff
Great and varied breakfast buffet
Clean and comfortable rooms
Good value for money
Nice pool and modern room features
Cons:
Thin walls / construction/building noise reported
Some guests found beds too hard
Occasional long check-in/wait times
Limited dining hours (midday) and isolated milk shortage
A few reports of inattentive or unhelpful staff
Occasional worn/dated rooms reported

Categories

Cleanliness
8.2
Rooms are generally clean and well maintained; several guests explicitly praised cleanliness. A few comments noted noise/soundproofing issues rather than cleanliness itself.
Service
9
Staff are frequently described as friendly, helpful and accommodating across many reviews, though there are isolated reports of long check-in waits and a few staff being inattentive.
Location
9.4
Consistently highlighted as excellent — central, close to MRT, shops, hawker centres and tourist areas; many guests cited location as a key positive.
Room Quality
7.9
Rooms are often comfortable and spacious, but several guests reported firm/too-hard beds and a few mentions of worn or dated rooms; mixed feedback overall.
Amenities
8.1
Good amenities noted (pool, modern room tech, proximity to shops). Some negative notes about limited dining hours and pool/restaurant service timing.
Value for Money
8.6
Multiple reviewers explicitly mention good value for money; location, comfort and breakfast contribute to perceived value.
Food and Beverage
9
Breakfast buffet repeatedly praised as excellent and varied. Minor negatives include limited midday dining hours and an isolated report of no milk available for coffee.
Overall Experience
7.8
Overall stays are positive — convenient for short and family stays with friendly staff and good breakfast; overall enjoyment tempered by noise, occasional service hiccups and some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our ongoing efforts to enhance our facilities and elevate your overall stay experience, renovation works at the Premier Wing guest rooms will be carried out in phases till December 2026.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.5
Based on 10886 reviews
Cleanliness: 8.2
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 7.8
J
jeroen • solo_traveller • nl
9
Prima
Pros:

Heerlijke kamer, bed was goed

2026-10-31 • via Nuitee
R
Rabee • couple • iq
10
2026-10-31 • via Nuitee
N
Naroth lanish jayaram • family_with_children • ae
10
2026-10-31 • via Nuitee
L
Lynn • couple • gb
10
2026-10-31 • via Nuitee
C
Carlos • solo_traveller • ao
8
2026-10-31 • via Nuitee
E
Enzo Cuango • family_with_children • ao
10
Pros:

De tudo, combinação perfeita.

Cons:

Nada a indicar.

2026-10-31 • via Nuitee
潘 • couple • tw
8
2026-10-31 • via Nuitee
K
Kee Hwan • solo_traveller • kr
10
2026-10-31 • via Nuitee
C
Cassandra • couple • ch
7
2026-10-30 • via Nuitee
Y
YVES • family_with_children • fr
10
Superbe séjour en famille
Pros:

Très belle chambre spacieuse, claire, belle vue et confortable.
Buffet petit-déjeuner très complet et agréable
Très bonne situation. Ballade dans le quartier du colonial District à pieds de l'hôtel. Métro à proximité immédiate et direct aéroport. Très satisfait

2026-10-30 • via Nuitee
G
Gregory • couple • au
10
2026-10-30 • via Nuitee
A
Anke • couple • de
8
2026-10-30 • via Nuitee
J
Jeannie • couple • au
7
2026-10-30 • via Nuitee
P
Philippe • couple • ch
9
Agréable et pratique séjour
Pros:

Excellent emplacement , proche des activités principales

Cons:

Rien

2026-10-30 • via Nuitee
S
Shaheen • couple • gb
10
Great location . Good value for money
Pros:

Location. Good size room. Very clean

Cons:

Building noise

2026-10-30 • via Nuitee
D
Dubouch • couple • pf
8
Un court séjour impeccable
Pros:

L’hôtel est très bien placé, un très bon petit déjeuner, un service de qualité, les chambres spacieuses et propres

2026-10-30 • via Nuitee
林 • couple • jp
8
2026-10-30 • via Nuitee
D
Dr. Michael • extended_group • de
10
Ein wunderbarer Aufenthalt in einem Luxushotel
Pros:

Perfekte Lage, modernste Technik in den Zimmern, tolles Frühstück

Cons:

Alles gut.

2026-10-30 • via Nuitee
C
CHING TAK • couple • gb
9
Good location, staff friendly
Pros:

Room comfortable, good view

2026-10-29 • via Nuitee
T
Thomas • couple • at
8
2026-10-29 • via Nuitee