Carlton Hotel Singapore

Hotels
8.6 (10029 reviews)
76 Bras Basah Road , Singapore , sg

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Clean and comfortable rooms
Cons:
Repetitive breakfast options
Smoky smell in hallways

Categories

Cleanliness
8.1
Clean and comfortable beds, but some reviews noted cleanliness issues in hallways.
Service
9.1
Service was professional, polite, and attentive, making a significant positive impact on guests' experiences.
Location
8.8
Great location near shopping and public transport, highly praised in multiple reviews.
Room Quality
8.6
Rooms are clean, spacious, and provide a great view.
Amenities
8.6
Good amenities like a gym and pool, but some reviews indicate limited breakfast options.
Value for Money
8.7
Generally perceived as good value for the experience offered.
Food and Beverage
8.3
Food quality was praised, but some items were noted as repetitive.
Overall Experience
8.6
Overall satisfaction indicated a very positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SGD 39 per day.

Location

Guest Reviews

8.6
Based on 10029 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.6
S
Seattlek2 • family_with_children • us
8
2026-03-07 • via Nuitee
S
sxt • solo_traveller • jp
10
海外ホテルで初めて満足しました。
Pros:

駅近だったこと。ラッフルズホテルも近く、非常に利便性のいい立地でした。シンガポールはホテルが比較的狭いと聞いていましたが、全くそういったことを感じさせないほど広い部屋でした！朝食ビュッフェも現地のものから洋食系まで豊富にあり、とても美味しくコスパがよいと感じました。（カヤトーストのお店がホテル近くにあったので、朝食をつけたことを後悔しかけましたが、無問題でした。）
アーリーチェックインはできませんでしたが、チェックイン前/後でも利用可能な荷物預かりカウンターがあったので、旅行中身軽に過ごすことができたのも幸いでした。

Cons:

海外ホテルあるあるだと思いますが、廊下とのドア？壁？が少し薄いなと感じました。（帰宅したのがわかるぐらい。）

2026-03-07 • via Nuitee
F
Frank • couple • ie
8
Pros:

The barman who served us in the outside area of Tux bar was extremely efficient and courteous

2026-03-07 • via Nuitee
S
Stephen • couple • us
9
No staff was very accommodating and we had a wonderful day.
Pros:

Staff was great and the room was very nice.

Cons:

The breakfast buffet was good but could improve.

2026-03-07 • via Nuitee
V
Valeria • couple • gb
8
It was good
Pros:

Location, and cleanliness

Cons:

There were some works, around the pool it smelled of paint

2026-03-07 • via Nuitee
J
Jean pierre • family_with_children • fr
8
2026-03-07 • via Nuitee
A
Aleksandrs • family_with_children • gb
8
Pros:

Gym was very good

2026-03-07 • via Nuitee
A
Adam • family_with_children • au
9
2026-03-07 • via Nuitee
M
Mick • couple • au
7
Cons:

Tea & coffee selection was poor. No English Breakfast on first night.

2026-03-07 • via Nuitee
M
Melike • solo_traveller • ch
10
2026-03-07 • via Nuitee
S
Simon • couple • gb
9
Ideal location
Pros:

Good location

Cons:

Nothing

2026-03-06 • via Nuitee
T
Tan • couple • sg
10
A nice place to stay
Pros:

Comfy n elegant

Cons:

Nil

2026-03-06 • via Nuitee
R
Richard • couple • gb
8
2026-03-06 • via Nuitee
N
Nurul Fatin • solo_traveller • sg
10
2026-03-06 • via Nuitee
N
Nemanja • family_with_children • rs
10
2026-03-05 • via Nuitee
Y
Yihsin • solo_traveller • tw
8
還不錯
Pros:

地點好

Cons:

房門老舊

2026-03-05 • via Nuitee
J
John • couple • fi
9
Pros:

within walking distance from the main sites.

2026-03-05 • via Nuitee
A
Abhishek • family_with_children • au
8
Comfortable stay, good business hotel for short stay
Pros:

Location
Comfortable

Cons:

Very busy

2026-03-05 • via Nuitee
T
tony • couple • gb
8
All good no complaints
Pros:

Great location

2026-03-05 • via Nuitee
F
Felicity • couple • gb
10
Amazing!
Pros:

Staff were really accommodating in providing gluten free food for us.

Cons:

Nothing to dislike.

2026-03-05 • via Nuitee