Carlton Hotel Singapore

Hotels
8.6 (10669 reviews)
76 Bras Basah Road , Singapore , sg

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good service
Clean and comfortable rooms
Cons:
Repetitive breakfast options
Smoky smell in hallways

Categories

Cleanliness
8.1
Clean and comfortable beds, but some reviews noted cleanliness issues in hallways.
Service
9.1
Service was professional, polite, and attentive, making a significant positive impact on guests' experiences.
Location
8.8
Great location near shopping and public transport, highly praised in multiple reviews.
Room Quality
8.6
Rooms are clean, spacious, and provide a great view.
Amenities
8.6
Good amenities like a gym and pool, but some reviews indicate limited breakfast options.
Value for Money
8.7
Generally perceived as good value for the experience offered.
Food and Beverage
8.3
Food quality was praised, but some items were noted as repetitive.
Overall Experience
8.6
Overall satisfaction indicated a very positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our ongoing enhancements, a soft refurbishment will be carried out at the Premier Club Lounge from May through August 2026 to elevate your overall stay experience. Please proceed to our Executive Club Lounge at the Main Tower level 4 to enjoy your club benefits.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SGD 39 per day.

Location

Guest Reviews

8.6
Based on 10669 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.6
T
TAKETOSHI • couple • nl
8
2026-05-09 • via Nuitee
T
TOMOKO • couple • jp
4
Cons:

空調機のファンの音がうるさく眠れない
空調機を運転するとファンの樹脂が擦れている様に
なキュルキュル音がうるさく、点検を依頼したが直らず部屋を替えると言われたが、長時間待たされこちらからフロントに何度も催促してやっと対応してくてたが、謝罪の言葉もなく低層階の部屋にされた
変更後の部屋はキュルキュル音はせず空調機の故障はないが、ファンがオンする度に風切り音が非常にうるさい
星なしクラスの安宿のような不快な宿泊だった

2026-05-09 • via Nuitee
S
Stani • solo_traveller • gb
9
2026-05-09 • via Nuitee
J
JUAN • solo_traveller • es
7
caro ...
Pros:

habitacion

Cons:

desayuno

2026-05-09 • via Nuitee
J
Jane • family_with_children • hk
8
2026-05-09 • via Nuitee
S
salvatore • couple • au
6
Location very good . Very clean hotel , would return but I’ll bring my pillow from home and I’ll pack my breakfast bag .
Pros:

Location, clean .service impeccable

Cons:

Pillows very hard , both quality.
Asked house keeping for softer pillows only got the same
Buffet breakfast , very poor selection

2026-05-09 • via Nuitee
J
Jens • solo_traveller • de
9
Excellent Central Singapore Hotel
Pros:

Excellent hotel right next to the Chimes downtown. Everything is within walking distance. The hotel has a very good breakfast, the pool is very nice, and the rooms a very clean and compfortable. I stayed in the Carlton many times and would always return.

Cons:

some rooms need remodelling. This is underway but will take some time.

2026-05-09 • via Nuitee
S
siobhan • family_with_children • ie
8
Great hotel, central location, helpful staff, would absolutely stay again.
Pros:

Breakfast was not included in our booking, though we did try it one morning and it was very good, amazing choice, great staff, would recommend the breakfast. Our room was cleaned each day and we were given fresh towels, the bedding was luxurious. Our room was a good size.

Cons:

The swimming pool closed very early, 8 pm. It is so warm there a swim at 11.30pm would have been fantastic. I found the bed too firm, however beds are a very personal choice, my family member loved them.

2026-05-09 • via Nuitee
M
Mary • solo_traveller • ie
9
Pros:

Very convenient, Very clean , bed very comfortable, great shower. Efficient room service👍👍

Cons:

Sometimes it's a bit noisy

2026-05-09 • via Nuitee
T
Timothy • solo_traveller • us
10
Perfect work trip sanctuary
Pros:

Home away from home

Cons:

I had to go home

2026-05-09 • via Nuitee
M
Masaaki • couple • jp
8
Pros:

ロケーション

Cons:

バスタブがあればなお良かった

2026-05-09 • via Nuitee
J
Janine • couple • za
10
Beautiful hotel in a great area. Would definitely recommend
Pros:

Beautiful, clean and very comfortable

Cons:

Nothing

2026-05-09 • via Nuitee
T
TOSHIHIKO • solo_traveller • jp
8
2026-05-09 • via Nuitee
C
Chey • extended_group • bt
7
2026-05-08 • via Nuitee
M
Magdi • couple • us
10
Word to stay there.
Pros:

Definitely would recommend this hotel. It’s in a good area. Hotel is nice. The workers are very nice too helpful and close to everything and I tell you, SingaporeAir is nice clean and people are nice.

Cons:

I don’t think this is the second time for you make sure you know the hotel is great. Everything is nice and I highly recommend it.

2026-05-08 • via Nuitee
D
Daga • solo_traveller • au
8
Pros:

Location

2026-05-08 • via Nuitee
P
Panthea • solo_traveller • fr
10
Superbe
Pros:

Tous

Cons:

C’est la quatrième ou cinquième fois que j’y allais, j’ai toujours eu une grande chambre avec la vue sur marina bay sind mais cette fois ci malheureusement non ( la chambre plus petite et pas la même vue)

2026-05-07 • via Nuitee
J
John • solo_traveller • th
5
Cons:

No hot water for the bath tub for the entire 3 days

2026-05-07 • via Nuitee
K
Kazutaka • solo_traveller • jp
8
Pros:

部屋が広くて快適。ジムが素敵。

2026-05-07 • via Nuitee
M
Missy • couple • nz
10
2026-05-07 • via Nuitee