Carlton Hotel Singapore

Hotels
8.6 (10862 reviews)
76 Bras Basah Road , Singapore , sg

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good service
Clean and comfortable rooms
Cons:
Repetitive breakfast options
Smoky smell in hallways

Categories

Cleanliness
8.1
Clean and comfortable beds, but some reviews noted cleanliness issues in hallways.
Service
9.1
Service was professional, polite, and attentive, making a significant positive impact on guests' experiences.
Location
8.8
Great location near shopping and public transport, highly praised in multiple reviews.
Room Quality
8.6
Rooms are clean, spacious, and provide a great view.
Amenities
8.6
Good amenities like a gym and pool, but some reviews indicate limited breakfast options.
Value for Money
8.7
Generally perceived as good value for the experience offered.
Food and Beverage
8.3
Food quality was praised, but some items were noted as repetitive.
Overall Experience
8.6
Overall satisfaction indicated a very positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our ongoing enhancements, a soft refurbishment will be carried out at the Premier Club Lounge from May through August 2026 to elevate your overall stay experience. Please proceed to our Executive Club Lounge at the Main Tower level 4 to enjoy your club benefits.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SGD 39 per day.

Location

Guest Reviews

8.6
Based on 10862 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.6
松山 • couple • jp
7
2026-05-30 • via Nuitee
M
Mohammad Affandy • solo_traveller • sg
10
2026-05-30 • via Nuitee
P
Papavasileiou • couple • gr
10
2026-05-30 • via Nuitee
V
Vasiliki • solo_traveller • sa
10
2026-05-30 • via Nuitee
R
Roosa • couple • fi
10
Pros:

Aamiainen oli herkullinen ja monipuolinen. Palvelu oli huikeaa ja huone ylitti odotukset. Olisimme viihtyneet pidempäänkin.

Cons:

-

2026-05-30 • via Nuitee
D
Dinda Afriani • solo_traveller • id
8
Pros:

large room and good locations

2026-05-30 • via Nuitee
K
Kimiko • solo_traveller • sg
10
Pros:

Night view, location, and friendly staff

2026-05-29 • via Nuitee
M
MARI • couple • jp
8
2026-05-29 • via Nuitee
J
jean michel • solo_traveller • sg
8
2026-05-29 • via Nuitee
E
Emma • extended_group • gb
8
Lovely hotel to stay in perfect for our needs.
Pros:

Location

2026-05-29 • via Nuitee
S
Susanne • couple • de
10
Sehr gutes Hotel in zentraler Lage
Pros:

Tolle zentrale Lage und gut erreichbar, wenn man mit der MRT vom Flughafen kommt. Komfortable, große Zimmer mit von einander getrennter Dusche und Toilette.

2026-05-29 • via Nuitee
C
Celia • couple • ae
8
Amazing
Pros:

Room were modern.
Location was great.

Cons:

Some renovation work

2026-05-28 • via Nuitee
A
Anna • extended_group • pt
9
Pros:

Staff

Cons:

Not a decent coffee machine

2026-05-28 • via Nuitee
H
Helen • solo_traveller • au
9
Amazing. Staff were so kind and helpful.
Pros:

Location

Cons:

Beds were a bit hard

2026-05-28 • via Nuitee
N
Nicola • couple • gb
10
Great,value for money,clean and great facilities
Pros:

Staff were really friendly, good location about 40 minutes walk to garden by the bay. Rooms were clean and spacious,
Swimming pool was clean and not too cold, gym and sauna next to the pool

Cons:

Not a good variety of restaurant

2026-05-28 • via Nuitee
D
Denisse • couple • us
7
Was just ok
Pros:

Was clean and with all the amenities but there is molding smell in the sole and room, I tried to cancel one night and they have very strict cancelation policy, pool view isn't the best but I didn't pay extra for the Marina Bay Sand, still the front desk guy mention that I had an upgrade and I got 15th floor, pool is really nice and property is walking distance to public transportation, I didn't try the food.

Cons:

Molding smell in room and aisle

2026-05-28 • via Nuitee
C
Craig • extended_group • au
8
2026-05-28 • via Nuitee
S
Sandra • solo_traveller • au
9
Pros:

Great location with bus stops & MRT within close walking distance.
Room was very spacious with views over the city.

2026-05-28 • via Nuitee
M
Martens • solo_traveller • de
9
2026-05-28 • via Nuitee
D
DUSHYANT • solo_traveller • sg
9
2026-05-28 • via Nuitee