Carlton Hotel Singapore

Hotels
8.6 (11277 reviews)
76 Bras Basah Road , Singapore , SG
+65 6338 8333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good service
Clean and comfortable rooms
Cons:
Repetitive breakfast options
Smoky smell in hallways

Categories

Cleanliness
8.1
Clean and comfortable beds, but some reviews noted cleanliness issues in hallways.
Service
9.1
Service was professional, polite, and attentive, making a significant positive impact on guests' experiences.
Location
8.8
Great location near shopping and public transport, highly praised in multiple reviews.
Room Quality
8.6
Rooms are clean, spacious, and provide a great view.
Amenities
8.6
Good amenities like a gym and pool, but some reviews indicate limited breakfast options.
Value for Money
8.7
Generally perceived as good value for the experience offered.
Food and Beverage
8.3
Food quality was praised, but some items were noted as repetitive.
Overall Experience
8.6
Overall satisfaction indicated a very positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our ongoing efforts to enhance our facilities and elevate your overall stay experience, renovation works at the Premier Wing guest rooms will be carried out in phases till December 2026.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 11277 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.6
K
Kathrin • couple • de
9
Sehr zentrale Lage in Singapur, Wohlfühlcharakter
Pros:

Das Hotel liegt sehr zentral und ist sehr gut an die Öffis angebunden. Es wird sehr häufig von internationalen Flugcrews als Hotel genutzt. Das Frühstücksbuffet lies keine Wünsche offen, sowohl europäisch als auch asiatisch. Alleinig die Kaffeequalität könnte besser sein.

Cons:

Zimmer war mit Teppichboden ausgelegt

2026-09-12 • via Nuitee
G
Giuseppe Angelo • solo_traveller • ch
8
2026-09-12 • via Nuitee
N
Nicolas • solo_traveller • fr
4
Cons:

chambre très bruyante

2026-09-12 • via Nuitee
A
Allannah & Brian Griffin • solo_traveller • au
7
Pros:

Location was good

Cons:

Noisy smart toilets with Heated toilet seats that aren't required in an Asian country. Any the fact you could not turn the heater off.

2026-09-12 • via Nuitee
S
Stacey • couple • nz
9
2026-09-11 • via Nuitee
K
Kristy • couple • au
8
Wonderful location and great service.
Pros:

Great location, beautiful and clean, great pool area.

2026-09-11 • via Nuitee
1
1Bryan1 • solo_traveller • nz
10
2026-09-10 • via Nuitee
N
Nikki • solo_traveller • au
10
Pros:

Location, great breakfast, great rooms, very clean. Great gym facilities.

Cons:

Nothing

2026-09-10 • via Nuitee
M
Miles • solo_traveller • gb
7
Pros:

Locations is great. The room had great views

Cons:

The hot water on the 17th floor was slow to come and then difficult to regulate once it had arrived. Showers have been tricky
Air on was super strong and even after turned off at night the room was glacial
The noise insulation of the room (1763) was very poor. I could hear the conversations on the rooms on each side of me, and could clearly hear the lifts.

2026-09-10 • via Nuitee
H
Helgason • family_with_children • is
8
It was very good, I found it rather humid and hot, but that's not your fault.
Pros:

Clean and comfortable

Cons:

Not at all

2026-09-10 • via Nuitee
E
Emine • solo_traveller • tr
9
Memnun kaldık.
Pros:

Temiz, konforlu, merkezi. Kahvaltı çok iyi. Çalışanlar ilgili.

Cons:

Fiyat biraz yüksek

2026-09-09 • via Nuitee
D
Daniel James • extended_group • no
10
Sentralt, rent, velkommende. Anbefales!
Pros:

Personale var utrolig hyggelige! Helt fra ankomst ble vi behandlet som konger. Bassenget er også 10/10, ordentlig dypt. Beliggenheten gjør at du kan gå til de fleste steder du ønsker å se.

2026-09-09 • via Nuitee
R
Raymond • couple • sg
10
2026-09-09 • via Nuitee
E
Evelyn • couple • de
10
Die Unterkunft hat unseren Urlaub zu einem noch größeren und positiven Erlebnis gemacht.
Pros:

Einfach alles

Cons:

Da gibt es nichts

2026-09-09 • via Nuitee
N
Nguyen • solo_traveller • vn
9
Pros:

Location was great!

Cons:

Toilet and Bathroom separated

2026-09-08 • via Nuitee
N
Noraiza • couple • sg
10
2026-09-08 • via Nuitee
E
Emer • family_with_children • ie
9
Comfortable stay in excellent location
Pros:

Location is excellent. Breakfast excellent - all preferences catered for. Only missed my tea. Relaxed in bar in evening - quiet but pleasant. Spent some time by the pool - clean and relaxing.

Cons:

All in all was very pleasant. A bit expensive for personal travel but very enjoyable stay.

2026-09-08 • via Nuitee
S
samuel • couple • fr
4
Très décevant
Cons:

La tour dans laquelle on logeait était en travaux mais personne ne nous a prévenu à l’arrivée, nous l’avons découvert le lendemain matin par nous même. Quand nous sommes partis faire la remarque ils nous ont répondu que les travaux étaient de 8h à 20h comme si c’était tout à fait normal d’avoir le bruit des machines au dessus de notre tête. Puis nous on proposait de nous rétrograder dans une moins bonne chambre. Tout les jours les bruits nous réveillait et ça leur importait peu.

2026-09-07 • via Nuitee
O
Olga • solo_traveller • ae
8
Great stay in the middle of the city
Pros:

Location is excellent
Customer service and staff support

Cons:

The hotel is a bit worn down, but the location is really central.

2026-09-07 • via Nuitee
S
Siti Salha • couple • sg
8
Pros:

The room is clean and my kids loves the bathtub

Cons:

Can’t watch youtube and Netflix

2026-09-07 • via Nuitee