Comfort Inn & Suites Plattsburgh - Morrisonville

Hotels
•
Comfort
7.3 (379 reviews)
411 Route 3 , Plattsburgh , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great, convenient location
Friendly and helpful staff
Strong amenities (pool, large gym, family activities)
On-site dining/nearby restaurants
Good breakfast options and coffee
Cons:
Serious cleanliness issues in multiple rooms (stains, urine, dust, odors)
Rooms are dated and in need of upgrades
Limited breakfast variety
Occasional rude/unprofessional staff encounter
Value concerns (pricey in offseason versus condition)

Categories

Cleanliness
3.8
Multiple strong negatives: stained tub, filthy carpet, thick dust, urine on sofa bed, hair/grime and bad odors cited in several reviews; a minority reported a clean room.
Service
8.2
Generally praised: friendly, helpful front desk (early check-in, room change, fast checkout); isolated reports of rudeness/unprofessional appearance.
Location
9
Consistently positive: described as amazing, convenient to everything, close to shopping and attractions, easy walking/drive access.
Room Quality
6
Mixed: some guests enjoyed roomy/big bathrooms, but several called rooms dated, in need of upgrades, stained furniture and confusing layout ('maze').
Amenities
8.5
Strong positives: pool, extensive gym, family activities, on-site Perkins/nearby restaurants; amenities frequently noted as a highlight.
Value for Money
6.5
Mixed/leaning low: one guest called it pricey for offseason and several cleanliness issues reduced perceived value (small compensation noted).
Food and Beverage
7.5
Generally positive breakfast and good coffee noted; some criticism for limited breakfast variety despite specific positives (waffles).
Overall Experience
8.9
Mixed but often positive overall due to helpful staff and strong amenities; significant cleanliness and room-quality problems lowered some stays but many guests still reported memorable/positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Amenities and Entertainment

The Comfort Inn & Suites hotel near Lake Champlain offers a range of luxurious amenities for guests to enjoy. From the indoor mini water park with thrilling water slides to Champy's Fun Zone with glow-in-the-dark miniature golf and arcade games, there's something for everyone to have a fantastic time.

State-of-the-Art Fitness Center and Spa

Guests can stay active and relaxed during their stay with access to the on-site Eclipse Fitness Center and Spa. With top-of-the-line equipment, group exercise classes, sauna, steam room, and massage treatments, visitors can rejuvenate their body and mind.

Convenient Room Features and Services

Each guest room at the hotel is equipped with modern conveniences like refrigerators, microwaves, and free high-speed Internet access. Additionally, guests have access to fax and photocopy services, ensuring a comfortable and productive stay.

Book your stay at the Comfort Inn & Suites hotel now to experience a perfect blend of relaxation and entertainment!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 379 reviews
Cleanliness: 3.8
Service: 8.2
Location: 9
Room Quality: 6
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 8.9
T
Tanya • extended_group • ca
10
2026-11-04 • via Nuitee
D
Dustin • couple • us
6
Would consider staying again for the bar, but the TV situation was a huge letdown being restricted from streaming apps.
Pros:

Very clean and accommodating staff! Breakfast was very good and easy to find. Convenient location and the Arcade/Bar was attached to the building which we loved

Cons:

The place was a bit of a maze and you could tell it had been refreshed recently. The King Suite was nice but the layout was a bit strange. The sink was separate from bathroom itself and there wasn’t much room for privacy. The biggest letdown was the TV, you were locked out of using streaming and YouTube. The whole purpose of this trip was to spend the night in and watch Halloween movies so we had to settle for watching cable which worked out okay, but hugely disappointing and unnecessary.

2026-11-03 • via Nuitee
V
Vincenzo • couple • us
9
Pros:

The staff was great and the accommodations were very good

2026-11-01 • via Nuitee
C
Charlie • couple • ca
10
2026-10-25 • via Nuitee
M
marylynn • solo_traveller • ca
10
2026-10-22 • via Nuitee
H
Houssab • family_with_children • ae
10
2026-10-20 • via Nuitee
H
Houssab • extended_group • ae
10
Pros:

The location is amazing ,and the staff are very friendly,

2026-10-20 • via Nuitee
J
Jordan • couple • us
5
2026-10-17 • via Nuitee
A
Angela • couple • us
9
Liked the stay , great location and amenities! Willbe back
Pros:

Convenient to everything

2026-10-12 • via Nuitee
Y
yberth76 • solo_traveller • ca
10
2026-10-10 • via Nuitee
K
Karen • couple • us
1
We left. We never stayed because it was so subpar.
Cons:

The room was dated and dirty. The tub was stained, carpet was filthy. Dust was thick everywhere.

2026-10-07 • via Nuitee
R
Rachid • family_with_children • ca
7
N/A
Pros:

N/A

Cons:

N/A

2026-09-17 • via Nuitee
J
jean • family_with_children • ca
7
Un bon emplacement pour magasiner.
Pros:

Il y avait juste les gaufres qui étaient intéressants.
L'hôtel est proche de tout, à pieds ou en auto
Il y a beaucoup d'accomodité dans l'hôtel.

Cons:

Le manque de variété du déjeuner.

2026-09-16 • via Nuitee
R
Rosalie • family_with_children • ca
7
2026-09-15 • via Nuitee
T
Timothy • couple • us
6
Comfortable. But pricey for offseason.
Pros:

Perkins in the building. Proximity to other restaurants

Cons:

Very dated. Much in need of an upgrade.

2026-09-15 • via Nuitee
D
Diane • family_with_children • ca
10
2026-09-14 • via Nuitee
L
Liliia • family_with_children • us
9
2026-09-11 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Everything was outstanding 😁

Cons:

Liked everything

2026-09-08 • via Nuitee
F
Ferri • couple • us
8
2026-09-07 • via Nuitee
D
Daphnee • family_with_children • ca
7
Good overall will go there again
Pros:

Kids friendly

Cons:

It was like a maze to get to our room

2026-09-07 • via Nuitee