Quality Inn Airport East

Ghetto.

The room itself needs a top to bottom scrub down. Its just dirty.
The curtains had boogers or something stuck to them, all the towles and sheets had stains. Looked like brown stains.
Room smelt mildewy.
The balcony was disgusting. Didnt even go out there, had trash and tons of bird poop.
Our key card stopped working twice.

It was very dissatisfying..upon my arrival, as I was needing to use the men’s restroom after a 5 hour drive, found there was No paper towels to dry my hands after washing..! The front desk service clerk responded by letting me know that their shipment hand not come in, so they are out of hand wipes…in addition, the clerk advised me that there was NO hot water as well & there was NO fix in site, since the hot water had been out since the night before…I asked if the hot water was not up & running by my 3:00 p.m. checkin time, could I be Refunded so I could book a room elsewhere, but I was advised that I would have to go thru the company (Expedia) for my refund…! It was a very displeasing experience..
I typically stay at this hotel due to its convenient location..! I will No longer be booking my stay at this hotel..!

Had two rooms. Dead Bugs in coffee after poured from carafe, breakfast served a joke. Room key had to be replaced every time we returned to room 180, Shower didn’t work in 180, curtains looked like they had poop in them at the bottom. Cracks in walls. Floor dirty and left dirt on rag when I washed my feet.

1. Repairs need to be completed i.e plaster & paint
2. Bath tub faucet leaking a gallon a minute
3. If you advertise breakfast then HAVE IT.

Nice stay

😁

There is trash all over the property, the parking is terrible

Need to redo the whole facility

It was dirty asf, the floor was dirty had dust and hair that wasn’t mine , the pillows under the cases were very yellow, we had stains on the bed sheets, the tub has seen better days, a bunch of weird suspicious stains on the wall that were brown and red. Sink was busted and leaking water. Don’t stay here unless you acknowledge you get what you pay for. Smelt really bad outside like cat piss. It was gross I didn’t walk around without shoes and we just left, didn’t even bother to shower. I paid $79 it’s more like $50 stay I would say.

The room was ok not much room for wheelchair floor was dirty not enough towels the shower didn’t work would have been nice to even take a bath but no water even at the low price bath or shower is needed

Checking in was terrible. Girl didn’t listen/understand it was 2 rooms under different names. She clearly was frustrated with us and either was only half trained or just didn’t want to deal with us. Finally got 2 rooms (on the 3rd floor) and Initially told us to open second room from the adjoining door. (It was crewed shut) had to ask for second key card. Checked rooms and one was very dirty. Looked like adult shenanigans took place all over the bed/sheets and they weren’t changed. Explained to front office and had to go back to the room to take pictures to prove it before they would do anything. Showed pictures and got room changed. New room was better but only 1 towel and no toilet paper. Had to go back and ask for toilet paper. Bathtub was gross with stains on the walls. Only good thing was the BBQ place around the corner from the hotel and the beds were actually decent

I wanted to extend my stay as it was for a staycation for my family and I. When I went to the front office the lady in the front was crying on a personal phone call and refused to assist me. My family and I used the pool and they were unable to provide with towels that same night. The pool had a poor condition but that was the purpose of my staycation so we made it work. I ended up leaving a whole day and night early due to not having towels to shower.

I wanted to swim in the pool that’s the only reason I booked the room. The pool was dirty, green from algae I had to scoop up the dead bugs. I been here before it use to be really nice. We still swam but it was uncomfortable. The area around the pool needs a lot of work.

Muy mal servicio, todo super sucio y mal atendiendo! Cero disposición por parte del personal, habitación en mal estado. 0 recomendable!

I feel like there should be some maintenance done in here. The walls look dirty. The bathtub looks super dirty. Might be stains, but it’s giving ran down a little bit.

Very duty and old, I never back again

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Where are you old and it wasn’t that clean

Woke up to the upstairs room people screaming having sex. Front desk guy at night (1:00AM) was unpleasant. Was eating a hot pocket and Doritos and still had food in his moulth while talking, couldn’t even understand what he was saying. Put me and my family probably in the worst room possible, the room was filthy dirty with dust and stains on the sheets ,walls and mattresses had big dark stains in all honesty looked like blood. The bathroom tub was nasty and the door to the bathroom full of body fluids stains. Me and my family had to sleep on top of the bed sheets with our own blankets and clothes, I did not leave the hotel just because we were too tired and all hotels were booked (Due to a Coldplay concert). Also the pool was temporarily closed and I paid over $300 for 2 nights I only stayed for 6 hours just to get some rest after traveling 9 hours.