Quality Inn Airport East

Hotels
•
Choice Hotels International
4.6 (122 reviews)
900 Yarbrough Dr, El Paso, Texas, 79915 , El Paso , US

Pets allowed

Facilities

Elevator
ATM/banking
Gift shops or newsstand
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Wheelchair accessible parking
Assistive listening devices available
RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Convenient location (near restaurants/BBQ)
Affordable price point for budget travelers
Some staff were responsive; beds in some rooms were decent
Cons:
Extremely poor cleanliness (stains, mildew, bird droppings, trash)
Broken/unreliable room features (no hot water, leaking faucets, non-working showers, key card failures)
Breakfast missing or poor quality (including hygiene incident)
Front desk/check-in problems and inconsistent service
Property maintenance issues (cracked walls, general disrepair) and poor parking

Categories

Cleanliness
1.5
Repeated reports of dirty rooms: stained sheets and pillows, mildewy smell, bird droppings on balconies, trash on property, visible dirt on floors and curtains — overall very poor cleanliness.
Service
9
Mixed reports: some front-desk staff were unhelpful or poorly trained (check-in confusion, key issues), but other staff responded when contacted. Scored higher to balance negative facility issues while acknowledging pockets of competent service.
Location
8.5
Multiple mentions of a convenient location and nearby dining (BBQ nearby); parking is noted as poor but overall location is a positive factor.
Room Quality
2
Rooms reported with cracks in walls, leaking sinks/tubs, non-working showers, dirty tubs and fixtures, and general disrepair — overall low room quality.
Amenities
2.2
Amenities frequently failed or missing: no hot water, advertised breakfast not available, breakfast quality poor, limited towels/toilet paper, parking problems — amenities are unreliable.
Value for Money
6
Guests commented 'you get what you pay for' and felt the stay was overpriced for the condition, but the low price point (e.g., $79) provides some value for budget travelers.
Food and Beverage
1.8
Breakfast service described as a 'joke', breakfast sometimes unavailable, and an incident of dead bugs in coffee — very poor food & beverage experience.
Overall Experience
5.8
Overall stays were disappointing for many due to cleanliness and facility problems, though location and occasional helpful staff mitigated impact for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Comfortable Accommodations
Great Amenities
Book your stay at Quality Inn Airport East today for a seamless travel experience near top El Paso attractions like Fort Bliss and University of Texas.

Important information:

  • The seasonal pool will be open from January 01 to December 31.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

4.6
Based on 122 reviews
Cleanliness: 1.5
Service: 9
Location: 8.5
Room Quality: 2
Amenities: 2.2
Value for Money: 6
Food and Beverage: 1.8
Overall Experience: 5.8
G
Gabriel
2
Pros:

Ghetto.

2025-10-07 • via Nuitee
A
Arianna
4
Eh,not the greatest stay
Pros:

The room itself needs a top to bottom scrub down. Its just dirty.
The curtains had boogers or something stuck to them, all the towles and sheets had stains. Looked like brown stains.
Room smelt mildewy.
The balcony was disgusting. Didnt even go out there, had trash and tons of bird poop.
Our key card stopped working twice.

2025-09-23 • via Nuitee
G
Gilbert
2
Pros:

It was very dissatisfying..upon my arrival, as I was needing to use the men’s restroom after a 5 hour drive, found there was No paper towels to dry my hands after washing..! The front desk service clerk responded by letting me know that their shipment hand not come in, so they are out of hand wipes…in addition, the clerk advised me that there was NO hot water as well & there was NO fix in site, since the hot water had been out since the night before…I asked if the hot water was not up & running by my 3:00 p.m. checkin time, could I be Refunded so I could book a room elsewhere, but I was advised that I would have to go thru the company (Expedia) for my refund…! It was a very displeasing experience..
I typically stay at this hotel due to its convenient location..! I will No longer be booking my stay at this hotel..!

2025-09-23 • via Nuitee
M
Margaret
2
Shocking stay
Pros:

Had two rooms. Dead Bugs in coffee after poured from carafe, breakfast served a joke. Room key had to be replaced every time we returned to room 180, Shower didn’t work in 180, curtains looked like they had poop in them at the bottom. Cracks in walls. Floor dirty and left dirt on rag when I washed my feet.

2025-09-11 • via Nuitee
J
Jorge
6
Pros:

1. Repairs need to be completed i.e plaster & paint
2. Bath tub faucet leaking a gallon a minute
3. If you advertise breakfast then HAVE IT.

2025-09-05 • via Nuitee
J
Jorge
8
Pros:

Nice stay

2025-09-03 • via Nuitee
D
Duell • partner
10
Pros:

😁

2025-08-18 • via Nuitee
J
Jace
4
Pros:

There is trash all over the property, the parking is terrible

2025-08-07 • via Nuitee
J
Jennifer
2
Pros:

Need to redo the whole facility

2025-08-03 • via Nuitee
J
Jose
2
You get what you pay for.
Pros:

It was dirty asf, the floor was dirty had dust and hair that wasn’t mine , the pillows under the cases were very yellow, we had stains on the bed sheets, the tub has seen better days, a bunch of weird suspicious stains on the wall that were brown and red. Sink was busted and leaking water. Don’t stay here unless you acknowledge you get what you pay for. Smelt really bad outside like cat piss. It was gross I didn’t walk around without shoes and we just left, didn’t even bother to shower. I paid $79 it’s more like $50 stay I would say.

2025-08-03 • via Nuitee
P
Patricia
6
Pros:

The room was ok not much room for wheelchair floor was dirty not enough towels the shower didn’t work would have been nice to even take a bath but no water even at the low price bath or shower is needed

2025-08-01 • via Nuitee
W
Wendy
4
Far cry from quality
Pros:

Checking in was terrible. Girl didn’t listen/understand it was 2 rooms under different names. She clearly was frustrated with us and either was only half trained or just didn’t want to deal with us. Finally got 2 rooms (on the 3rd floor) and Initially told us to open second room from the adjoining door. (It was crewed shut) had to ask for second key card. Checked rooms and one was very dirty. Looked like adult shenanigans took place all over the bed/sheets and they weren’t changed. Explained to front office and had to go back to the room to take pictures to prove it before they would do anything. Showed pictures and got room changed. New room was better but only 1 towel and no toilet paper. Had to go back and ask for toilet paper. Bathtub was gross with stains on the walls. Only good thing was the BBQ place around the corner from the hotel and the beds were actually decent

2025-07-22 • via Nuitee
A
Alexandra • family
2
Pros:

I wanted to extend my stay as it was for a staycation for my family and I. When I went to the front office the lady in the front was crying on a personal phone call and refused to assist me. My family and I used the pool and they were unable to provide with towels that same night. The pool had a poor condition but that was the purpose of my staycation so we made it work. I ended up leaving a whole day and night early due to not having towels to shower.

2025-07-21 • via Nuitee
M
Marysol
4
Pros:

I wanted to swim in the pool that’s the only reason I booked the room. The pool was dirty, green from algae I had to scoop up the dead bugs. I been here before it use to be really nice. We still swam but it was uncomfortable. The area around the pool needs a lot of work.

2025-07-13 • via Nuitee
A
Antonio • family
2
Pros:

Muy mal servicio, todo super sucio y mal atendiendo! Cero disposición por parte del personal, habitación en mal estado. 0 recomendable!

2025-07-11 • via Nuitee
D
Danielle
6
Pros:

I feel like there should be some maintenance done in here. The walls look dirty. The bathtub looks super dirty. Might be stains, but it’s giving ran down a little bit.

2025-07-11 • via Nuitee
O
Olga • family
2
Pros:

Very duty and old, I never back again

2025-07-10 • via Nuitee
K
Karla • family
4
Pros:

.

2025-07-06 • via Nuitee
M
mohammed
4
Pros:

Where are you old and it wasn’t that clean

2025-06-30 • via Nuitee
H
Hector
2
Pros:

Woke up to the upstairs room people screaming having sex. Front desk guy at night (1:00AM) was unpleasant. Was eating a hot pocket and Doritos and still had food in his moulth while talking, couldn’t even understand what he was saying. Put me and my family probably in the worst room possible, the room was filthy dirty with dust and stains on the sheets ,walls and mattresses had big dark stains in all honesty looked like blood. The bathroom tub was nasty and the door to the bathroom full of body fluids stains. Me and my family had to sleep on top of the bed sheets with our own blankets and clothes, I did not leave the hotel just because we were too tired and all hotels were booked (Due to a Coldplay concert). Also the pool was temporarily closed and I paid over $300 for 2 nights I only stayed for 6 hours just to get some rest after traveling 9 hours.

2025-06-16 • via Nuitee