Hotel Alba Palace

Hotels
8.8 (4148 reviews)
Via della Scala 22 , Florence , it
+39 331 350 4049

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
WiFi issues
Small room for some guests

Categories

Cleanliness
8.66
Reviews indicate good cleanliness and attention by the staff.
Service
9.13
Guests frequently highlighted the excellent service from the staff.
Location
9.17
The hotel is centrally located with easy access to transportation.
Room Quality
8.62
Rooms were generally spacious and well-furnished, meeting expectations.
Amenities
8.65
Amenities provided were satisfactory, including breakfast.
Value for Money
8.61
Guests felt they received good value for the price paid.
Food and Beverage
8.66
Breakfast was specifically praised for its variety and quality.
Overall Experience
8.93
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:34

Property Description

Elegant Renovated Property with a Peaceful Courtyard
Experience the charm of Hotel Alba Palace, located next to the cloisters of Florence’s Santa Maria Novella Basilica. Enjoy free WiFi, air-conditioned rooms with Playstation2 and DVD players, and a traditional decor with renaissance prints.

Concierge Services and Buffet Breakfast
Let our dedicated staff assist you with ticket reservations, car rentals, and local dining recommendations. Start your day with a delicious buffet breakfast served in the atrium courtyard.

Prime Location and Nearby Attractions
With Santa Maria Novella Station just 500 meters away, explore Florence with ease. Walk to iconic landmarks like Florence Cathedral and the Ponte Vecchio in just 10 minutes.

Ready to immerse yourself in the beauty of Florence? Book your stay at Hotel Alba Palace now.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 4148 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
E
Elena • solo_traveller • it
9
良かった
Pros:

駅に近い

Cons:

別になし

2026-08-08 • via Nuitee
J
Jorge • family_with_children • es
10
Pros:

La ubicación

2026-08-07 • via Nuitee
L
Lanc Čurdinjaković • solo_traveller • hr
10
Pros:

Jako lijepo uređen. Odlična lokacija. Premda nemaju vlastiti parking, jako nam se svidjela usluga parkiranja u plaćani parking. Auto su nam odvezli i dovezli ga kad smo kretali kući

Cons:

Nema nikakvog dodatnog sadžaja, ali nisam ga ni očekivala. Sve je jasno napisano. Nema ništa negativno, sve je kao što je obećano

2026-08-07 • via Nuitee
S
Sonia • solo_traveller • us
10
2026-08-07 • via Nuitee
M
Meyer • solo_traveller • ch
8
Gute Lage und gut gewartetes Hotel.
2026-08-05 • via Nuitee
E
Eduardo • couple • br
9
fantastico
Pros:

atendimento impecavél

2026-08-05 • via Nuitee
R
RAFIKA • extended_group • fr
10
Très bien propre confortable et bien situé
Pros:

L’établissement très propre les chambres nickel et la fille à l’accueil très gentil et aussi l’emplacement en plein centre-ville

Cons:

La fille qui faisait le service au petit déjeuner pas souriante du tout

2026-08-04 • via Nuitee
L
lingxin • solo_traveller • cn
10
Pros:

很不错，作为到达后第一站，我睡的很好。

Cons:

无。

2026-08-04 • via Nuitee
A
Andreu • solo_traveller • es
9
Pros:

Boníssima situació. Dúplex per 4 persones molt bonic i còmode, amb sortida a terrasseta a dalt.. Ampli bany. Molt bon esmorzar

Cons:

Feia una mica de fred en la zona de l'esmorzar. Simplement, posant-me sudadera estava perfecte.

2026-08-04 • via Nuitee
E
emilie • couple • fr
9
Parfait emplacement !
Pros:

L’emplacement
La petite terrasse attenante à la chambre
Le personnel agréable

Cons:

Literie beaucoup trop ferme à notre goût

2026-08-04 • via Nuitee
A
Ali • family_with_children • qa
8
2026-08-03 • via Nuitee
G
Gutay • family_with_children • tr
6
2 gün için gayet yeterliydi
Pros:

Kahvaltı, konumu ve personel

Cons:

Ağır bir parfüm kokusu vardı ve odamız çok sıkışıktı.

2026-08-03 • via Nuitee
R
Rebecca • solo_traveller • ch
10
2026-08-02 • via Nuitee
E
ERIC • extended_group • fr
10
2026-07-25 • via Nuitee
U
Uri • solo_traveller • il
10
2026-07-25 • via Nuitee
S
SO83 • solo_traveller • gb
10
Pros:

Felt really welcomed and spoilt by the staff, the aperitivo and the amazing breakfast. Excellent location, clean, air conditioning, really lovely!

2026-07-24 • via Nuitee
A
AIKO • family_with_children • jp
9
2026-07-24 • via Nuitee
R
Ruth • family_with_children • ie
9
Great hotel and ideal location to shops and restaurants
Pros:

Great location. Beautiful hotel with original stone walls and authentic Italian decor.

2026-07-24 • via Nuitee
J
Jeferson • couple • br
8
2026-07-23 • via Nuitee
M
Michelle • family_with_children • ca
7
It was too high priced for what we got. We had small issues, that were an inconvience.
Pros:

Location was great. Easy from train station and close to everything you will need

Cons:

It was too high priced for what we got. The price was high for a standard hotel room. We had a quadruple room booked, but our dates changed so when had to down grade to a triple room, and it was slightly more that the quadruple room. I changed the dates about 2 weeks after booking originally.

Also there was a sewer smell in our room constantly
We had issues with the door locking and unlocking with the key, and I felt that the hotel staff at the front thought it was because of me, but in the end the bateries were dead in the card swipe. The house keeping lady was awesome at helping us with that . She was the only one that actually wanted to solve the problem. Everyone just continued to reprogram the card every time we had an issue

2026-07-22 • via Nuitee