Holiday Inn Express & Suites Annapolis by IHG

Hotels
Holiday Inn Express
8.2 (159 reviews)
2451 Riva Rd, Annapolis, Maryland, 21401 , Annapolis , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Mold issues
Reservation problems
Room maintenance

Categories

Cleanliness
6.78
Multiple mentions of mold and cleanliness issues in rooms.
Service
9.25
Positive feedback about staff, although there were issues in honoring reservations.
Location
8.79
Conveniently located near shops and restaurants, with easy access to marathon.
Room Quality
7.74
Some rooms had cleanliness issues and maintenance problems, but others were comfortable.
Amenities
8.27
Standard offerings present, but suggestions for improvement noted.
Value for Money
8.73
Decent value for location and price, despite some complaints.
Food and Beverage
7.78
Breakfast was fine, but no significant mentions of other food services.
Overall Experience
8.25
Overall mixed sentiments: good location and service, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:12

Property Description

Amenities
Enjoy a 24-hour fitness center, free Wi-Fi, and a cozy lobby fireplace. Start your day with a complimentary buffet breakfast at the snack bar.

Featured Amenities
Benefit from a 24-hour business center, express check-in/out, and complimentary self-parking.

Rooms
Relax in one of the 79 guestrooms with modern facilities, including LED TVs, fridge, microwave, and free Wi-Fi.

Centrally located in Annapolis, minutes away from key attractions, make your reservation at Holiday Inn Express & Suites Annapolis now.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 159 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.25
D
DONNA family
10
Pros:

A proper shop with snacks and drinks would be fantastic.

2025-09-20 via Nuitee
T
Tara family
8
Pros:

The staff was incredible from check in to. Heck out!!

2025-09-20 via Nuitee
T
Theresa family
8
Pros:

The room was generally clean but one coverlet was slightly unfresh. The TV mounting hardware was broken so the TV hung at an angle and could not be straightened.

2025-09-16 via Nuitee
J
Jodi friends
8
Pros:

Convenient location to a half marathon location & great variety of shops & restaurants within an easy walk.

2025-09-14 via Nuitee
R
Rajka
2
Pros:

Horrific hotel. I was initially put in a room on the ground level. The room was covered in mold (on the walls, in the bathroom, on the ceiling, on the AC). You could smell it from the hallway leading to the room. I started having breathing problems immediately. I was transferred to an upper level room after I informed the front desk that I had a medical condition (after previously being told there were NO available rooms left). Horrible! Do not stay here!

2025-09-10 via Nuitee
J
Jeffrey
10
Pros:

Great location.

2025-09-09 via Nuitee
M
Maryam
2
They will not honor your hotel.com reservation.
Pros:

READ CAREFULLY: We arrived with a valid reservation and were told the hotel was overbooked. They tried to reject us because they thought we were only staying one night — turns out we had two nights booked. Only after calling corporate and the hotel manager did they "magically" find a room.

Imagine being the kind of hotel manager who would throw a family with a child out on the street over $95. Absolutely disgraceful.

Reminder: a Hotels.com reservation means nothing if the hotel decides to sell your room to someone staying 1 extra night. Never staying at a Holiday Inn again — and you shouldn’t either.

Room was clean and comfortable once we were able to secure it.

2025-09-02 via Nuitee
J
John family
8
Pros:

Great staff….property a bit “tired” but a very friendly staff working hard to make it comfortable. A decent value for location and price!

2025-08-15 via Nuitee
S
Sandy family
10
Pros:

Bed was great

2025-08-10 via Nuitee
S
Sandi
2
Pros:

I Arrived w/ my Service Animals After Driving 14 Hours And Was Told Your Hotel Cannot Accommodate me

I am a Disabled Woman Traveling w/ my Sister & Animals & Had to Get Another Hotel

The Best Western Took us For $211& The Hotel Was Old & Smell

The Manager Would Not Allow us to Stay For The Night.

2025-08-03 via Nuitee
A
Alexis
10
Would Stay Again!
Pros:

Great experience! Hotel room was nice and comfortable, felt safe the entire time. Located in a great area with shops and food

2025-08-03 via Nuitee
K
Kimberly family
8
Pros:

Spendt a few days here with my family! We we enjoyed our time. Nothing over the top but it was fine!

Friendly staff and decent breakfast!

2025-08-01 via Nuitee
J
Judy
8
Pros:

Bed was very comfortable

2025-07-30 via Nuitee
A
Alan partner
10
Pros:

Was wonderful

2025-07-29 via Nuitee
R
Ricardo
6
Decent stay once the mold issue was resolved
Pros:

Check-in was fast and easy (arrived late at night). Immediately smelled something wrong in our room (1st floor) and was moved to another 1st floor room. Similar smell and then we looked around an found visible mold on the wall. Requested and given a 3rd floor room, no mold. The receptionist on duty when we reported the mold demonstrated zero interest in writing a report (she was leaving for the night). We stressed to her replacement that a report should be made. We also showed them both the pics and videos we recorded of the mold.

Otherwise, was an ok stay. Breakfast was fine, room was fine. But kept thinking of all the people on the 1st floor who were surely breathing in mold.

2025-07-29 via Nuitee
V
Verified traveler
6
Weekend Stay at Annapolis
Pros:

Friendly staff, conveniently located near Downtown Annapolis. However, the bathroom requires attention, for example, mold in the caulk around the shower base and other areas.
Even with air conditioning, the room was very humid, and the air was musty
Breakfast OK

2025-07-28 via Nuitee
T
Tomica family_with_children
10
Pros:

We just needed a quick overnight stay after a long day at a friends party. Myself, my husband and 7 year old son got a King bed with the pull out sofa. My only dislike is that after calling the front desk for a sheet, pillow and blanket for the sleep sofa, the fitted sheet was way too small and didn’t fit. I was too tired to call and ask again. Everything else was great. My son still had a great night sleep.

2025-07-27 via Nuitee
M
Michaela
8
Nice try
Pros:

The staff are all friendly and professional. The room had wallpaper bubbling up and the refrigerator was leaking, creating a super humid environment. I was offered another room but declined because I was already settled in. Saturday night between 10 30 and 12 00 pm the police had to come to a neighboring room. A lot of fighting and noise. I think the staff should have evicted them because it was going on for so long. Not very peaceful and a littlr scary.

2025-07-26 via Nuitee
V
Verified traveler
4
Smelled like pet urine
Pros:

The hotel reeked of pet urine. It looked clean, but we had to buy odor absorbing products and deodorizing spray so we could stay the night. We would not have stayed longer even if we’d intended. It was overwhelming in the hall and in the room.

2025-07-26 via Nuitee
Y
Yvette partner
10
Pros:

Everything was really nice. The hotel is pretty and elegant. The staff was friendly too and the breakfast very good. The only thing I did not like was my window facing the cemetery that kind of freaked me out so I closed the blinds and called it a day with a lot of prayer lol. We will be back to visit for sure.

2025-07-23 via Nuitee