The Lancaster Hotel

Hotels
9.6 (1049 reviews)
701 Texas Avenue , Houston , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Comfortable room
Cons:
Cleanliness issues
Overpriced
Uncomfortable mattress

Categories

Cleanliness
9.09
Some negative comments about the lift cleanliness and room cleanliness.
Service
10
Staff received consistent praise for their friendliness and helpfulness.
Location
10
Great central location close to Jones Hall theater, praised in multiple reviews.
Room Quality
9.56
Rooms noted as spacious and comfortable, but some complaints about mattress and pillows.
Amenities
9.6
Limited amenities noted, but some positive mentions about the bar and breakfast.
Value for Money
8.55
Some reviews indicated it was overpriced for the quality received.
Food and Beverage
10
Complimentary breakfast and restaurant food received high praise.
Overall Experience
10
Overall positive sentiments, with a mix of experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:37

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodations
The Lancaster Hotel offers elegantly designed guest rooms with a cozy seating area, flat-screen TV, and convenient work desk. The ironing facilities ensure you look your best throughout your stay.

Gourmet Dining and Convenient Services
Indulge in a delightful dining experience at Cultivated F+B, serving delectable American cuisine. Start your day with a complimentary buffet breakfast at the Mezzanine or opt for a made-to-order breakfast menu. Enjoy coffee from Speedy Boy Coffee and take advantage of car service to downtown attractions and a multilingual concierge service.

Prime Location and Easy Access
Situated in Houston's Theatre District, this boutique hotel is a Texas Historical Landmark. Explore nearby attractions like the Houston Museum District and the George R. Brown Convention Center. Book now to experience the perfect blend of historic charm and modern comforts at The Lancaster Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 53 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children 17 years old stay for US$15 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1049 reviews
Cleanliness: 9.09
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.6
Value for Money: 8.55
Food and Beverage: 10
Overall Experience: 10
N
N9294ZLstephens • Couples
10
10/10 Easter Weekend
Pros:

Gary W. at the front desk made our experience at The Lancaster a 10/10. Attentive, friendly and took care of everything we needed. Highly recommend a stay here to anyone staying in downtown Houston for a weekend or just a cocktail or two.

2026-04-04 • via Tripadvisor
V
V211ZKjonathang • Couples
10
Our recent stay at The Lancaster Houston
Pros:

Great hotel with fabulous staff. The breakfast was really good quality and fresh.

The decor and cleanliness of the hotel was also excellent. I would recommend it to anyone.

2026-04-03 • via Tripadvisor
E
ERENIA • family_with_children • sv
6
Hotel caro para lo que te ofrecen
Pros:

Ubicación
Restaurante para la cena

Cons:

Las alfombras del pasillo y de la habitación huelen muy mal.
La habitación no estaba muy limpia.

2026-04-03 • via Nuitee
J
Jazmin • couple • mx
10
2026-04-03 • via Nuitee
S
sarais274 • Couples
10
Amazing Stay
Pros:

We walked into this hotel for our wedding anniversary, and from the very beginning, we felt incredibly welcomed. Kevin was especially helpful and made our experience truly memorable. We will definitely be coming back! We recommend this hotel to anyone looking for a fantastic stay!

2026-04-02 • via Tripadvisor
M
Michelle • extended_group • us
10
2026-04-02 • via Nuitee
E
eveaJ5873AL • Couples
10
Will be back!
Pros:

I enjoyed my stayed, Kevin was super friendly and allowed me to check in early! The beds are comfortable & the staff goes above and beyond ! Thank you to everyone.

2026-04-01 • via Tripadvisor
E
Emma • extended_group • jm
9
Overall a really wonderful stay.
Pros:

The room is awesome and the friendliness of the staff also. The location, being in the theatre district, was great. I will definitely be back!

Cons:

Honestly, it's not a deal breaker because everything else is great, however, breakfast could do with some improvements. The breakfast staff were mediocre in friendliness and there are a few things which need to be changed. The hot water for the tea was not boiling, even when I asked them to reheat it. I think the water and coffee needs to be plugged in on the buffet, with the option to reboil the water in the machine when you are ready to have it, especially the hot water. It would actually be nice if we could get pots of tea for the table at breakfast. For the price we are paying for the room and breakfast, I think every guest should have coffee and tea brought fresh and hot to their table. The pink grapefruit was lovely and you should have that every day. The smoked salmon was lovely. The fruit bowls should be separated into large individual bowls of raspberries, another for pineapple, another for strawberries, another for melon, another for blueberries, etc. It would be nice to have gluten free bread as an option. Have a look at what Crowne Plaza North Augusta is doing for breakfasts that are included in room price. If you got to where they are, you would be PERFECT.

2026-04-01 • via Nuitee
S
Shelley • solo_traveller • us
9
2026-03-31 • via Nuitee
4
455indiraa • Couples
10
Exceptional
Pros:

The location was great but extra mention to the amazing bell boys Kevin C. and Mouhameal that went the extra mile to make our experience exceptional. The hotel was clean, personal and the staff went above and beyond. Thank you to the entire hotel and especially Kevin C. and Mouhameal.

2026-03-30 • via Tripadvisor
C
Chavez • couple • us
10
Pros:

Overall Staff and Hotel were great

2026-03-30 • via Nuitee
K
kristengator1 • Solo travel • Gainesville, Florida
10
A gem in Houston
Pros:

I am a local and I love staying at The Lancaster when I am working on a creative project or need a little getaway. It is such a beautiful, historic hotel with such wonderful energy from all the authors, musicians, playwrights, and creatives who have stayed there over the years. Anytime I am here, I truly feel like I am family! The food is wonderful, the rooms are comfortable and luxurious (and I’ve stayed in several, all meet the mark!), and the best part is the staff. They are so welcoming and friendly. This is the place to stay in Houston!

2026-03-23 • via Tripadvisor
D
davidtY347LB • Couples
10
Parking is pricey $62/night
Pros:

I visited this hotel due to the reviews and it did not disappoint. The room was clean and well kept, which made it easy to relax. Staff were attentive - always willing to help, specially Kevin & Sam, I can tell they bring light to this hotel.
It was a smooth and enjoyable experience! Definitely staying here again.

2026-03-21 • via Tripadvisor
G
Gordon • couple • ca
10
Pros:

The staff was great as soon as we arrived in our car. The room was very clean, organized and very well appointed. The breakfast was exceptional.

Cons:

Leaving:)

2026-03-20 • via Nuitee
M
mariagS3554NG • Business
10
Very nice hotel.
Pros:

Very nice hotel with top-notch hospitality and friendly staff. Special thanks to Kim for helping with my late check-in and to Gary for making my stay awesome. Highly recommended!

2026-03-19 • via Tripadvisor
F
Freedom66256478665 • Family
10
Trip to H Town
Pros:

Gary was great to us! Best place to stay!

2026-03-18 • via Tripadvisor
Z
Z5268LDmartinr • Business
10
Oldie but a goodie
Pros:

Lovely historic hotel beautifully renovated. Attentive staff. Located in downtown Houston, valet parking makes getting around a breeze.

2026-03-18 • via Tripadvisor
R
Rose • extended_group • us
9
I’d go back go to Houston just to stay here. It’s close to the POST and other cultural institutions. The staff was great
Pros:

Everything. Exceptional staff and experience.

2026-03-18 • via Nuitee
G
Gerardo • family_with_children • mx
10
Un placer sofisticado
Pros:

La habitacion era excelente, comoda, con todo lo necesario , detalles muy bien cuidados. Ubicacion excelente, si te gusta caminar, todo esta cercano. Conectividad. Es un hotel de lujo con personal siempre atento.

2026-03-18 • via Nuitee
C
Charles • couple • us
10
We love the hotel. It's our go to place to get away downtown. Have been coming for years.
Pros:

Breakfast was fantastic.

Cons:

No champagne offered at check-in.

2026-03-17 • via Nuitee