Lowell Hotel

Wonderful high end boutique hotel on the Eastside. Worth the price. Quiet and comfortable. Bar can get a bit crazy with loud crowd, especially when the club is being used for a private party (which is often). restaurants are a bit too much a NY scene.

Always a gem with exceptional service in every category. The attention to detail is much appreciated. I always feel like a welcomed returned guest.

Everything about The Lowell is exceptional. I stay there whenever I can. The location is quiet, the staff is friendly, service is fantastic and the rooms are very comfortable.

The rooms are excellently maintained and spacious compared to other NYC small hotels. The staff are uniformly pleasant , professional and competent. The bar, restaurant and breakfast service are all superb. Particularly pleasant is the library room for tea, cocktails or conversation.

Love staying at the Lowell. It is a highlight. The service is fantastic and the people are great. I cannot recommend it highly enough. From reservations to dinner everything is perfect. We love New York and we love staying at the Lowell Hotel. The friendliness and and culture of the entire staff brings us back routinely.

We feel like this is our “home” when we go into Manhattan for little staycations! It is unassuming elegance with friendly service and an Upper East Side townhouse vibe. Also, it’s one of the few family-owned hotels in NYC and you can feel the attention that results. It’s a small property that you could easily miss if you were just walking by.

It’s just off Madison Avenue, but the hotel feels very residential. We drive in and feel a sense of calm as soon as we pull our car out in front and a bellman and doorman come to greet us. I love that they’ll send up some beverages to the room when we arrive. There is a great little restaurant that serves a lovely high tea, a breakfast room, fitness center, bar, and lounge area.

I book through the Leaders Club membership, but you could easily also book directly through the hotel’s website. We’ve stayed here a number of times, and I do have to say that this time there were a few “glitches.” One was that it was never expressed to us that while our suite category said on the booking site that we can ask for a room with a terrace, which I did in the requests section, it never mentioned that there was an extra $200 charge for that. The hotel calls you before your arrival, and I had asked for a terrace verbally then, too, and the hotel person on the phone never mentioned that either. So we were a bit surprised when we got the folio and had to call to ask about it. We likely would have accepted this to get the terrace anyway, but it was the surprise that annoyed me.

Also, a couple of days later we got a revised folio that had a mini bar charge of more than $50 when we just had one bottle of tonic from the mini bar. I called and it turned out that they had made an error and put someone else’s charge onto our account. Of course they immediately fixed this.

All in all, though, we love this place and would highly recommend it to anyone who wants to feel taken care of and have a calm respite in Manhattan.

Join LHW and take advantage of upgrades. All the rooms are great but especially the suites and the ones with a fireplace.

If you would like to experience living in your own Upper East Side luxury apartment with friendly doormen who remember you, staff who meet your requests with smiles and speedy resolution and gorgeous, charming rooms, this is your hotel. Excellent food, charming bars and a fantastic location are the silk bow on a beautiful jewel box of a hotel.

We had an excellent stay and we will definitely stay again. A beautiful hotel, very well located, the service was wonderful.

This was our third time to stay at this hotel and we love it more and more each time. The staff is so friendly, the hotel is beautiful and comfortable. Even when it's busy, it never feels stressful. It's a wonderful retreat from the hustle and bustle of the city.

The Lowell is lovely but not in winter. The whole hotel was underheated and many complained. Their resturant Majorelle is to be strictly avoided. The food is good but not outstanding and exorbitantly priced. $900 for two including four glasses of ordinary wine and tip. I saw a woman hand the maitre d' some money (in an obvious way) and was shown to an excellent table in the center of the restaurant. We did not bribe the maitre d' and were given a bad table in a corner. I asked for a similar table the woman was given and was told "no." Literally. The hotel's small bar "Jacques" is delightful and recommended. You can order food there. At $1400 per night you're better off not staying at the Lowell.

Everything about The Lowell hotel is consistently flawless.
We have been staying at The Lowell for years and look forward
to many future visits.

Great hotel on the Upper East Side. An oasis of calm and elegance. Spot on service and convenient to all East side museums and shopping. Our room had just been refurbished and was lovely.

a first class experience, from start to finish Truly top notch accommodations, service and hospitality. King size bedroom much larger than expected, tv in the bathroom is an unexpected pleasure.

Smaller rooms but very clean with nice amenities rooms but excellent service.
Old world luxury feel. They still have woodburning fireplaces in 2025 !!
Polite and helpful staff

My Wife and I enjoy spending our anniversaries at the Lowell. We enjoy it so much that I booked the hotel for my son and his future wife to spend the 2 nights after their wedding here next February. It is one of the most romantic hotels in NYC with impeccable service!

The Lowell is the perfect elegant home away from home. Only draw back is the single sink. The bed is extremely comfortable. For the value it a perfect luxurious holiday treat ! The lobby and den are beautiful appointment with holiday decorations. Very festive! Feels like first class old school in top condition.

The Lowell is a lovely, small hotel with all the luxuries one would want. The gym is well equipped. The rooms are very comfortable and charming. We loved the scented soaps, shampoo and body lotion. Huge fluffy towels in the bathrooms. The bed was very comfortable. We liked having a fireplace in the room although we never used it. (Next time!). But it was the staff that really made it a special place. Everyone from the doormen, the front desk staff , the breakfast room waiters to the housekeeping staff were attentive, kind, warm and friendly. We especially enjoyed the bar and the lounge- beautiful spaces for relaxing. It really was a home away from home.

We began staying here for the perfect location, came back because of how incredibly well they welcomed our dogs. Now we go back because it feels like home, but without the cooking and cleaning.

The location is outstanding, the staff is very professional, courteous and efficient. Majorelle is outstanding and it is very convenient to have it next door.