Lowell Hotel

Hotels
The Leading Hotels of the World
9.6 (119 reviews)
28 East 63rd Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Luxury
Welcoming staff
Great location
Charming rooms

Categories

Cleanliness
9.4
Several mentions of a spotless hotel and lovely accommodations.
Service
9.9
Staff were mentioned as attentive, warm, and friendly throughout the reviews.
Location
9.9
Location is highly praised as outstanding and convenient.
Room Quality
9.4
Comfortable and charming rooms were frequently highlighted.
Amenities
9.4
The gym, toiletries, and ambiance received positive feedback.
Value for Money
9.4
Quality of service and accommodations justified the price for most guests.
Food and Beverage
9.4
Breakfast and in-room dining received favorable mentions.
Overall Experience
10
General sentiment sums up to an exceptional experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:51

Property Description

Luxury Accommodations
The Lowell, a historic 17-story building established in 1927, offers elegantly designed rooms and suites with marble bathrooms. Enjoy a nightly turndown service and complimentary New York Times newspaper during your stay.

Charming Amenities
Experience the charm of wood-burning fireplaces and beautifully landscaped terraces at The Lowell, providing stunning views of the city. Indulge in exquisite dining options overseen by renowned Restaurateur Charles Masson at Majorelle and Jacques Bar.

Prime Location
Located just steps away from Central Park and Madison Avenue, The Lowell offers easy access to luxury shopping destinations like Hermès and Barneys New York. Explore nearby cultural attractions such as Lincoln Centre and Carnegie Hall.

Book your stay at The Lowell for a luxurious and memorable experience in the heart of Manhattan.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Lowell Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note an automatic $1 preauthorization fee will be charged.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.6
Based on 119 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
S
soffit53 NONE Greenwich, Connecticut
10
Your own New York Pied a Tierre
Pros:

If you would like to experience living in your own Upper East Side luxury apartment with friendly doormen who remember you, staff who meet your requests with smiles and speedy resolution and gorgeous, charming rooms, this is your hotel. Excellent food, charming bars and a fantastic location are the silk bow on a beautiful jewel box of a hotel.

2026-03-05 via Tripadvisor
Z
Z6203GIanthonym NONE Delta, British Columbia
10
Another great stay.
Pros:

We had an excellent stay and we will definitely stay again. A beautiful hotel, very well located, the service was wonderful.

2026-02-26 via Tripadvisor
A
amandaU1796VZ NONE
10
Our favorite place to stay in NYC
Pros:

This was our third time to stay at this hotel and we love it more and more each time. The staff is so friendly, the hotel is beautiful and comfortable. Even when it's busy, it never feels stressful. It's a wonderful retreat from the hustle and bustle of the city.

2026-02-18 via Tripadvisor
Q
Quest672401 Couples
4
Disappointing.
Pros:

The Lowell is lovely but not in winter. The whole hotel was underheated and many complained. Their resturant Majorelle is to be strictly avoided. The food is good but not outstanding and exorbitantly priced. $900 for two including four glasses of ordinary wine and tip. I saw a woman hand the maitre d' some money (in an obvious way) and was shown to an excellent table in the center of the restaurant. We did not bribe the maitre d' and were given a bad table in a corner. I asked for a similar table the woman was given and was told "no." Literally. The hotel's small bar "Jacques" is delightful and recommended. You can order food there. At $1400 per night you're better off not staying at the Lowell.

2026-01-27 via Tripadvisor
T
Trail56489 NONE
10
Flawless
Pros:

Everything about The Lowell hotel is consistently flawless.
We have been staying at The Lowell for years and look forward
to many future visits.

2026-01-19 via Tripadvisor
H
hiltonhead29928 NONE
10
Elegance on the Upper East Side
Pros:

Great hotel on the Upper East Side. An oasis of calm and elegance. Spot on service and convenient to all East side museums and shopping. Our room had just been refurbished and was lovely.

2026-01-10 via Tripadvisor
J
jonathanbN3725NI NONE Jersey City, New Jersey
10
Lowell for New Years
Pros:

a first class experience, from start to finish Truly top notch accommodations, service and hospitality. King size bedroom much larger than expected, tv in the bathroom is an unexpected pleasure.

2026-01-05 via Tripadvisor
2
2424Travel NONE
10
Would definitely Saty again
Pros:

Smaller rooms but very clean with nice amenities rooms but excellent service.
Old world luxury feel. They still have woodburning fireplaces in 2025 !!
Polite and helpful staff

2025-12-25 via Tripadvisor
A
Allanl1 NONE Brooklyn, New York
10
Anniversary with my wife
Pros:

My Wife and I enjoy spending our anniversaries at the Lowell. We enjoy it so much that I booked the hotel for my son and his future wife to spend the 2 nights after their wedding here next February. It is one of the most romantic hotels in NYC with impeccable service!

2025-12-17 via Tripadvisor
D
davidandelizabethn NONE
10
Understated Elegance
Pros:

The Lowell is the perfect elegant home away from home. Only draw back is the single sink. The bed is extremely comfortable. For the value it a perfect luxurious holiday treat ! The lobby and den are beautiful appointment with holiday decorations. Very festive! Feels like first class old school in top condition.

2025-12-13 via Tripadvisor
T
travlintrav NONE Seattle, Washington
10
A Home Away from Home
Pros:

The Lowell is a lovely, small hotel with all the luxuries one would want. The gym is well equipped. The rooms are very comfortable and charming. We loved the scented soaps, shampoo and body lotion. Huge fluffy towels in the bathrooms. The bed was very comfortable. We liked having a fireplace in the room although we never used it. (Next time!). But it was the staff that really made it a special place. Everyone from the doormen, the front desk staff , the breakfast room waiters to the housekeeping staff were attentive, kind, warm and friendly. We especially enjoyed the bar and the lounge- beautiful spaces for relaxing. It really was a home away from home.

2025-12-06 via Tripadvisor
S
shutterlab NONE Manasquan, New Jersey
10
Home away from Home
Pros:

We began staying here for the perfect location, came back because of how incredibly well they welcomed our dogs. Now we go back because it feels like home, but without the cooking and cleaning.

2025-12-03 via Tripadvisor
A
alexandraandrobertl NONE
10
New York hospitality at its best
Pros:

The location is outstanding, the staff is very professional, courteous and efficient. Majorelle is outstanding and it is very convenient to have it next door.

2025-11-03 via Tripadvisor
M
M1396SNmarkg NONE
10
The Lowell is a Well- Polished Jewel
Pros:

We stayed at the Lowell at the beginning of a Paris trip and then upon our return. From start to finish, every aspect of the stay was outstanding. They truly make you feel that you are family (that they are happy to see!). Patricia, Director Guest Relations went beyond the call of duty to make our stays memorable as we celebrated my wife's birthday.

2025-11-02 via Tripadvisor
T
T4050FSerikl NONE
10
Magic weekend in NYC
Pros:

Amazing luxury visit that delivered an experience that exceeded our expectations in many ways. It was our first of what I hope will be many future stays.

2025-10-28 via Tripadvisor
M
M7560NYcarlym NONE
10
Great place to get away and stil be in the mix.
Pros:

Beautiful and intimate hotel. Wonderful ambiance. Great Location. Well appointed and VERY helpful employees. Bathroom amenities so fragrant with towels plush and plentiful.

2025-10-13 via Tripadvisor
D
dervalk2025 Couples
10
Great experience
Pros:

Beautiful boutique hotel
Excellent location.
Nicely furnished rooms.
Courteous and helpful staff.
Great breakfast.
Will definitely stay again

2025-09-27 via Tripadvisor
K
kellymY1756WE NONE
10
Paris in NYC
Pros:

This was my 3rd visit to the Lowell, and it is an exceptional experience each time. The staff are prompt, warm and welcoming. And the fresh flowers are a beautiful touch.

2025-09-16 via Tripadvisor
J
josephcP2455FK Solo travel
8
Great hotel that just needs to re-focus
Pros:

Everything is very good, just not quite great. The valet was on his phone and missed me at the front door. The room was not quite ready on time. The cleaning service wasn’t quite thorough. The rooms are feeling just a touch dated. It is still - without doubt - an excellent hotel in an excellent location with a boutique feel. It’s just not quite as on top of the details relative to its reputation and price point.

2025-09-09 via Tripadvisor
G
G3919SNdavidb NONE
10
Another wonderful stay at the Lowell!
Pros:

There is no better place to stay in NYC than the Lowell! Quiet, understated elegance with exceptional service and an extraordinary location near shopping, Central Park, and fabulous restaurants!

2025-09-03 via Tripadvisor