Quality Inn & Suites South Portland

Hotels
•
Quality Inn
7 (675 reviews)
738 Main Street , South Portland , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location for medical appointments
Breakfast had a good selection
Cons:
Unclean rooms
Rude service
Maintenance issues
Poor overall experience

Categories

Cleanliness
4.64
Numerous complaints about the room cleanliness, including unkempt bathrooms and lingering odors.
Service
8.11
Mixed sentiments with some mentions of rude staff, but some satisfactory experiences were also noted.
Location
9.65
Good location for medical appointments, proximity appreciated by guests.
Room Quality
6.1
Reports of small and unclean rooms with various maintenance issues.
Amenities
6.63
Amenities present but not adequately maintained, e.g., breakfast quality dissatisfaction.
Value for Money
7.59
Concerns raised about the overall value, especially given the cleanliness issues.
Food and Beverage
7.64
Breakfast had a good selection but quality and service were below expectations.
Overall Experience
5.61
Overall dissatisfaction with multiple aspects of the stay, leading to a negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:55

Property Description

Convenient Location
Situated just off Interstate 95, our non-smoking South Portland hotel is a mere 8.4 km from the Portland International Jetport, ensuring easy access for travelers.

Comfortable Accommodations
Each guest room at the South Portland Quality Inn & Suites is thoughtfully designed with amenities such as Cable TV, a work desk, and a cozy en suite bathroom, providing a comfortable stay in warm and inviting surroundings.

Great Dining Options
With various dining choices within walking distance, including the renowned Chicago Dogs and Dock's Seafood a short 3 km away, guests can indulge in a range of culinary experiences during their stay.

Ready to experience convenience, comfort, and great dining? Book your stay at our South Portland Quality Inn & Suites now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 675 reviews
Cleanliness: 4.64
Service: 8.11
Location: 9.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 5.61
B
Bill • couple • us
7
2026-02-11 • via Nuitee
F
Frank • family_with_children • us
5
Cheap for a reason
Pros:

Good water pressure. Air conditioning worked exceptionally well.

Cons:

Mirrors and bathroom fixtures were dirty. Boogers on the walls. Coffee maker and microwave were filthy. Adjoining rooms and thin walls made it so noise from neighbors was obnoxious. Housekeeping started cleaning rooms as soon as people checked out; I work nights so I didn't appreciate being woken up by vacuums and yelling at 8 in the morning. Nobody at the desk at checkout. Will not be returning.

2026-02-10 • via Nuitee
B
Bradford • solo_traveller • us
1
2026-02-09 • via Nuitee
G
Gael • family_with_children • us
10
2026-01-28 • via Nuitee
J
Jill • couple • us
3
Slow, unfriendly staff
Cons:

Had to get very forceful before he would even give me a receipt of the charges for my room

2026-01-23 • via Nuitee
S
Stephen • solo_traveller • us
1
Cons:

I got chewed on by something, bedbugs maybe? I was going to stay longer, but got my forearm and face bitten while I slept

2026-01-20 • via Nuitee
J
John • couple • us
1
Pros:

LIKED NOTHING! THE ROOF WAS TERRIBLE!! BLOOD STAINS ON CHAIR IN BEDROOM. WINDOWS DID NOT LOCK. COULD NOT FORCE MYSELF TO STAY.

Cons:

EVERYTHING.

2026-01-19 • via Nuitee
L
Lisa • family_with_children • us
3
Very disappointing, unwelcoming, but a place to sleep when there was no other options
Pros:

Easy to find, great location

Cons:

Heavy heavy use of air freshener, fabric cleanser… hair hanging out of bathroom hinges. Black hairs scattered across bed sheets. Had to get new bedding in order to stay. Mo staff at desk for checkout, just a sign saying not available

2026-01-19 • via Nuitee
B
Bethany • family_with_children • us
1
We didn’t end up staying because the property was so dirty and run down. For $200 a night I definitely except better.
Pros:

I would give it a 0 if I could. Nothing good about this property. We didn’t even end up staying because it was so dirty

Cons:

Blood on the bed, crumbs all over the place, food smeared into the floor, chipping paint everywhere, dog food in the pull out couch. There are so many things wrong I can’t list them all. Management was unreachable and didn’t respond to booking.com when they reached out. We had to contact the property many times until the finally responded. Highly do not recommend!

2026-01-19 • via Nuitee
K
Kailyn • family_with_children • us
2
It served a purpose but wouldn’t recommend
Pros:

Nothing…

Cons:

The fact that I didn’t get the room that I booked online. We got two queen beds and not two king beds, the room had things broken and dirty. Breakfast was subpar and over early. Staff was rude.

2026-01-19 • via Nuitee
J
Jessica • couple • us
3
2026-01-19 • via Nuitee
A
Abdelmalik • family_with_children • ca
7
2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
1
Will never ever stay there again.
Pros:

Nothing

Cons:

It was dirty as hell. People that should not have been there hanging out on the balcony and stair wells. A maid opened the door unannounced. Scared the shit out of my daughter and myself. One of the locks on the door was broke so we made a barricade

2026-01-19 • via Nuitee
J
Jeanmarie • couple • us
1
Cons:

We ending up cancelling. The room was grim…

2026-01-19 • via Nuitee
T
Troy • family_with_children • us
3
Poor, don’t recommend
Pros:

I liked the location and the staff was kind.

Cons:

Only had three sets of towels when arriving, needed 5. We stayed for two nights. I had requested extra towels the first night. I was told they outsourced there linen service and never received extra towels at all. I had to go purchase my own at the local Walmart so we could all wash. BOTH nights! Also utilized the pull out bed I. The dining room in our suite and was never given sheets or blankets due to the same reason as the towels. Also floors were sticky, and dirty. Bathroom had no ventilation fan, it was even more sticky in the bathroom. Room was not wheel chair accessible even after requesting a room that’s wheelchair accessible. Huge lip of concrete to get into doorway very unsafe for wheelchairs. Was not a pleasant stay to say the least. Never will recommend this place.

2026-01-19 • via Nuitee
T
THOMAS • couple • us
8
Good location for our purposes.
Pros:

Breakfast had a good selection of food. No decaf coffee.
We were only minutes from themedical facility for our appointment.

Cons:

I don't hear very well and the person on registraion desk did not speak loud or clear enough.
My girlfriend had to come in when she saw I was having a problem hearing.

2026-01-19 • via Nuitee
M
Marie • family_with_children • us
1
Dump
Pros:

Only the beds were comfortable

Cons:

Fire alarms going off sink was broken along with bathroom door knob tv didn’t work had to beg for towels every morning.

2026-01-19 • via Nuitee
J
Joy • couple • us
7
2026-01-19 • via Nuitee
S
Shawntelle • couple • us
6
2026-01-19 • via Nuitee
A
Andrew • couple • us
5
2026-01-19 • via Nuitee