City Express by Marriott Washington, DC Northeast

Hotels
•
City Express
7.6 (1122 reviews)
1917 Bladensburg Road Northeast , Washington , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Poor service
Noisy environment
High parking fees

Categories

Cleanliness
6.24
Some reviews mentioned a clean room, but the overall sentiment towards cleanliness was mixed due to noise and other issues.
Service
7.71
While some staff were friendly, others provided poor service, leading to a negative experience for some guests.
Location
7.25
Location is convenient for events, but the neighborhood is described as run down and loud.
Room Quality
7.2
Mixed reviews on room quality; some reported issues like thin walls and wear and tear.
Amenities
8.23
Amenities were generally appreciated, but some guests mentioned parking fees.
Value for Money
7.69
Overall value perception was affected by high parking fees and additional charges.
Food and Beverage
8.74
Breakfast received positive comments, though some guests noted items were missing.
Overall Experience
7.71
Experience varied widely; some guests had a good time, but numerous complaints detracted from the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 10:14

Property Description

Modern Comforts and Convenience
The Hotel Arboretum offers comfortable accommodation with modern conveniences, just 5 km from Washington Convention Center and National Gallery of Art. Rooms include a flat-screen TV, high-speed internet, refrigerator, and microwave.

State-of-the-Art Fitness Center
Stay active at our hotel's top-notch fitness center. Keep up with your workout routine while away from home.

Complimentary Breakfast and Convenient Parking
Start your day with a delicious American breakfast on us. Parking is available on-site for your convenience.

Book your stay at The Hotel Arboretum for a perfect blend of comfort and convenience in the heart of Washington, D.C.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 23.60 per day.

Location

Guest Reviews

7.6
Based on 1122 reviews
Cleanliness: 6.24
Service: 7.71
Location: 7.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 7.71
A
Andre • solo_traveller • us
10
2026-01-30 • via Nuitee
B
BERRY • solo_traveller • us
9
2026-01-28 • via Nuitee
B
Barney • family_with_children • us
10
Our budget was well accommodated and the quality was good
Pros:

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Cons:

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2026-01-21 • via Nuitee
D
Deborah • extended_group • us
8
2026-01-21 • via Nuitee
L
Leonardo • couple • us
1
TERRIBLE WILL NEVER STAY AGAIN
Pros:

Nothing

Cons:

The lady at the front desk yelling at kids from Canada because they didn’t have a room for them and they wanted to know why we were not given a room and were also told to leave

2026-01-20 • via Nuitee
H
Hardikkumar • family_with_children • us
8
2026-01-19 • via Nuitee
D
David • family_with_children • us
8
Cons:

Parking fee

2026-01-19 • via Nuitee
D
Durdymammet • family_with_children • us
5
2026-01-19 • via Nuitee
T
Tyler • extended_group • us
6
2026-01-19 • via Nuitee
C
Carlos • family_with_children • us
7
Muy bonito
Pros:

El cuarto estaba bonito

Cons:

No me gustó que reserve un cuarto doble cama y cuando llegue no tenías no que abia reservado pésimo servicio sino tiene mejor nolo pongan como disponible es una sugerencia que les doy tube que dormir en una cama y un sofá cama

2026-01-18 • via Nuitee
C
Castillo • couple • us
8
Pros:

Estaba muy limpio

Cons:

El personal de servicio al cliente no fue muy cortés

2026-01-15 • via Nuitee
R
Rette • family_with_children • us
4
2026-01-11 • via Nuitee
E
Erik • couple • us
10
2025-12-29 • via Nuitee
G
Gainey • solo_traveller • us
10
Pros:

Clean building and room. Good breakfast and friendly sraff

Cons:

Parking fee

2025-12-26 • via Nuitee
S
Shannen • couple • us
1
2025-11-17 • via Nuitee
L
Luca • solo_traveller • it
3
Cons:

Booking non fa assolutamente capire in che zona si trova l'hotel: molto diversa da quanto sembra sul sito. L'hotel sembra essere molto vicino al centro città quando si trova in zona molto "complicata".

2025-10-16 • via Nuitee
C
Carla • couple • us
8
Pleasant and close to everything
Pros:

The breakfast food was good, but a couple of times during our stay the food ran out at 9am, when it was supposed to be available until 9:30am.

Cons:

Refill the breakfast until 9:30am. Or change the timing on the website. Also $20 per day for parking is a little much. Thank you.

2025-10-15 • via Nuitee
T
Tatiana • extended_group • us
1
Really wish I hadn’t stayed here.
Pros:

It was clean.

Cons:

Charged me again despite being told MULTIPLE times I booked and paid on Booking, when I checked in initially whoever checked me in, put us in a room that was out of service and did not ACTUALLY check us in. So upon asking why the TV didn’t work at all, we were made to move to another room after having to ask multiple times if we could and being told ‘well, um, I don’t know, you used the beds’ (we did not, had checked in and left our belongings there when we ran to get food only two hours before). They apologized and said the charges should drop off my card soon, they still have not. I will have to dispute these charges if they haven’t in another day or two. I never leave bad reviews, but this was abysmal. The room was hot, the walls are very thin and it was extremely loud at all hours of the night.

2025-10-13 • via Nuitee
D
Deanna
6
Pros:

Front desk was miserable

2025-10-12 • via Nuitee
S
Simone • family
8
Pros:

Overall I can’t say the stay was subpar but our beds were missing bed skirts and housekeeping told me to call the front desk manager about it (I didn’t). Also, there were visible stains on the floor and mini fridge. I didn’t get my coffee area restocked the second day, either. My keys stopped working on day two and I had to get new ones.

2025-10-12 • via Nuitee