Spark by Hilton Duluth

Hotels
•
Spark by Hilton
7.8 (192 reviews)
3700 Shackleford Rd. , Duluth , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions)
Clean rooms reported by many guests
Good, quiet location and convenient to restaurants
Comfortable beds and generally quiet rooms
Fitness room available, coffee/tea all day
Pet friendly
Cons:
Multiple reports of mold/strong smells and at least one report of bed bugs
Noisy air conditioning in some rooms
Pool problems (too cold or out of service) and no jacuzzi
Limited breakfast options
Billing/payment issues: misleading rates, deposit/refund problems
Occasional maintenance issues (broken bathroom door, fridge not cleaned)

Categories

Cleanliness
6.2
Mixed reports: many guests described rooms as clean and praised housekeeping, but there are multiple serious negative reports (mold smell, bed bug bites, fridge left with food, strong unique odors and hallway dehumidifiers) that lower overall cleanliness sentiment.
Service
9.5
Generally very positive: staff repeatedly described as friendly, helpful and responsive (several mentions by name), with good customer service when concerns were raised; a few isolated issues with billing/payment handling are noted.
Location
9
Location is frequently praised: convenient to restaurants, quiet neighborhood and generally easy for guests—consistent positive mentions across reviews.
Room Quality
8
Rooms are described as comfortable with soft beds, quiet and spacious by many guests, but there are recurring negatives (noisy air conditioners, occasional broken bathroom door, some rooms described as run-down or with strong odors).
Amenities
8.2
Amenities have useful positives (fitness room, coffee/tea all day, pet friendly) but several guests reported problems with the pool (cold or out of service), no jacuzzi and occasional facilities being unavailable.
Value for Money
6
Several guests reported billing issues, misleading rates and delayed or missing refunds; these incidents reduce perceived value despite otherwise reasonable offerings.
Food and Beverage
7.7
Breakfast is consistently described as a basic continental offering (cereals, bagels, bananas) — satisfactory for some but limited in variety; one report of a snack-bar-related illness also noted.
Overall Experience
7.8
Mixed overall: many guests enjoyed friendly staff, clean rooms and quiet location, but significant issues (mold/odor reports, bed bugs for one guest, billing/refund problems and some amenity outages) create a varied overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location

The Clarion Suites Gwinnett Place is ideally situated just off Interstate 85, a short 20-minute drive from downtown Atlanta. Explore nearby attractions such as Stone Mountain Park, Lake Lanier, and the Atlanta Zoo, all within easy reach.

Recreational Activities and Dining

Enjoy a plethora of outdoor activities from boating to golfing, or unwind with a leisurely jog or horseback ride. After a day of exploration, indulge in the diverse culinary options and unique shops just a stone's throw away.

Full-Service Amenities

Relax and unwind with complimentary amenities including a free copy of USA Today, local calls, and cable TV. Stay active in the exercise room or take a refreshing dip in the indoor swimming pool.

Experience the perfect blend of comfort and convenience at Clarion Suites Gwinnett Place. Book now for a memorable stay!

Important information:

Please note the pool and fitness center are closed until further notice.

Please note pets or service pets are only allowed in designated pet rooms based on availability. Double Beds are not applicable. 25 USD per pet, per night. 50 USD refundable deposit required. Maximum of 35 lbs. 2 pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 192 reviews
Cleanliness: 6.2
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8.2
Value for Money: 6
Food and Beverage: 7.7
Overall Experience: 7.8
Z
Zaionie • couple • us
10
2026-11-07 • via Nuitee
A
Aaman • couple • us
10
2026-11-03 • via Nuitee
N
Nevado Quevedo • family_with_children • us
6
It has all amenities needed for a quick stay, AC needs an upgrade but Overall nice.
Pros:

Overall the room was clean. I used the fitness room, which was nice. They have coffee and tea all day.

Cons:

The staff didn't do a great job of explaining the payment with security deposit because I asked to make sure it was on correct card. They said yes, but then it wasn't. And didnt offer to make sure it was. Just kept saying deposit would go back.

The room had a strong unique smell to it and the air conditioner was noisy.

2026-10-16 • via Nuitee
B
Brianna • couple • us
7
Stay file a two day birthday adventure
Pros:

Very nice workers every thing was clean

Cons:

The pool was freezing cold as breakfast didn’t have many options

2026-10-13 • via Nuitee
J
James • family_with_children • us
10
Pros:

People nice .and clean

2026-10-13 • via Nuitee
G
Garcia • family_with_children • us
6
Excellent descanso y limpieza
Pros:

Muy limpio

2026-10-10 • via Nuitee
C
Chau • solo_traveller • us
8
2026-10-08 • via Nuitee
M
Marie • family_with_children • ch
10
Pros:

Very friendly staff, clean room and lacation, wonderful continental breakfast with cereals, bananas and different bagels. All I could wish for!

Cons:

We expected the pool to be bigger… But we were fine without a swim…

2026-10-07 • via Nuitee
J
Jamaris • couple • us
6
Pros:

Pet friendly

Cons:

Bathroom door was broken

2026-09-10 • via Nuitee
D
Duy Quang • couple • us
6
2026-09-05 • via Nuitee
L
Lucero • family_with_children • us
1
2026-08-31 • via Nuitee
W
Wendy • family_with_children • us
9
Pros:

The hotel was clean and was convenient to some restaurants

Cons:

Limited options for breakfast.

2026-08-18 • via Nuitee
S
Shirble • family_with_children • us
8
Cons:

The cleaning people did not clean out the fridge and there was food still in it when we got to the room.

2026-08-17 • via Nuitee
A
Alex • solo_traveller • us
10
2026-08-12 • via Nuitee
L
Lindorfe Obed • family_with_children • us
10
2026-08-11 • via Nuitee
J
Joseph • solo_traveller • us
1
Cons:

Got bed bug bites all over

2026-08-11 • via Nuitee
D
dewing • solo_traveller • us
1
Pictures are deceiving Don’t book there’s and make the same mistake I did
Pros:

Nothing

Cons:

Smelled like mold

2026-08-09 • via Nuitee
J
Joshua • solo_traveller • us
10
Pros:

Loved the staff and so clean

2026-08-07 • via Nuitee
T
Tanuja • couple • us
10
2026-08-03 • via Nuitee
K
K • solo_traveller • us
9
2026-08-02 • via Nuitee