Courtyard Grand Rapids Downtown

Hotels
•
Courtyard by Marriott
8.6 (454 reviews)
11 Monroe Avenue Northwest , Grand Rapids , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Dirty rooms
Lousy bathrooms
Inconsistent water pressure

Categories

Cleanliness
8.13
Several comments about dirty rooms and a dusty environment.
Service
9.3
Friendly and accommodating staff, with a few mentions of good service.
Location
9.34
The hotel is centrally located and convenient for events.
Room Quality
7.79
Comments about small rooms, inadequate bathroom facilities, and issues with room condition.
Amenities
8.82
Good amenities such as a fitness center and pool, although some complaints about shower pressure.
Value for Money
7.78
Concerns about high prices compared to the quality and condition of the rooms.
Food and Beverage
8.73
Positive remarks on breakfast but desire for more options.
Overall Experience
8.9
Mixed experiences, but many indicate they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:55

Property Description

Riverside Retreat with Urban Comforts

Indoor Pool and Fitness Center: Take a dip in the indoor swimming pool or unwind in the hot tub after a workout in the well-equipped gym.

Dining Options: Enjoy American meals at The Bistro for breakfast, lunch, and dinner, along with a selection of refreshing drinks and snacks.

Convenient Amenities: Stay connected with free Wi-Fi throughout the hotel and indulge in in-room dining with room service and coffee making facilities.

Book your stay at Courtyard Grand Rapids Downtown for a perfect blend of relaxation and urban convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 29 per day.

Location

Guest Reviews

8.6
Based on 454 reviews
Cleanliness: 8.13
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 8.73
Overall Experience: 8.9
S
Shannon • couple • us
10
We needed a nice place to stay close to the event center
Pros:

The location to the event we went to.

Cons:

Very thin walls so we could hear the people next door arguing and outside yelling

2026-03-06 • via Nuitee
W
woloszyk • family_with_children • us
10
2026-03-04 • via Nuitee
C
Caden • couple • us
9
Pros:

Great location, easy access to Van Andel Arena for a WWE show

2026-03-03 • via Nuitee
G
Grant • couple • us
7
2026-02-27 • via Nuitee
D
Danielle • family_with_children • us
10
Very pleasant, clean, and staff were amazing
Pros:

The fact that we could use the skywalk to get to the arena and the staff were all very friendly and professional

Cons:

Wish the pool was open later lol

2026-02-26 • via Nuitee
M
Matthew • family_with_children • us
9
2026-02-23 • via Nuitee
A
Amanda • family_with_children • us
10
2026-02-23 • via Nuitee
S
samantha • couple • us
10
Cons:

price.

2026-01-31 • via Nuitee
D
Deborah • family_with_children • us
10
Unfortunately, three days before I arrived at the hotel, I broke my right wrist. The staff was so accommodating, allowin
Pros:

Everything

Cons:

Nothing

2026-01-28 • via Nuitee
T
Tara • family_with_children • us
8
2026-01-26 • via Nuitee
J
JoLynn • extended_group • us
10
2026-01-22 • via Nuitee
W
Wayne • couple • us
10
2026-01-19 • via Nuitee
J
Jenna • couple • us
10
2026-01-19 • via Nuitee
J
Juliette • couple • us
9
2026-01-19 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

We really loved the feel of this hotel. Great People-Brittany at the Bar/restaurant was amazing, Staff was all very nive and accomodating especially when we needed a late check out for a Dr appt. They were even cleaning the elevator walls! Just a really great feel in the heart of GR. We had fun walking out the door and grabbing a scooter to go tour the city and the pool and hot tub were great as well. We will definitely be back

2026-01-19 • via Nuitee
D
Donald • extended_group • us
10
2026-01-19 • via Nuitee
M
Megan • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Sean • couple • us
8
Great location, but over priced.
Pros:

Location

Cons:

Dirty room, stained carpet, wall paper peeling, bathroom had low to no water pressure in shower

2026-01-19 • via Nuitee
B
Bev • family_with_children • us
7
Pros:

The location

Cons:

There are no USB ports in the room. Was given a handicap room, did not ask for one. There was no vent in the bathroom for shower steam.

2026-01-19 • via Nuitee
K
Kristen • solo_traveller • us
5
It was a poor experience
Pros:

Did not have breakfast. The person checking me in was great.

Cons:

The coffee maker did not work. The neighbors were noisy and I could not sleep.

2026-01-19 • via Nuitee