Baymont Inn & Suites Richmond

Hotels
•
Baymont Inn & Suites
7.2 (370 reviews)
11200 North US Route 12 Main Street , Richmond , us
+1 815-217-2392

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Minor room odors
Slow check-in

Categories

Cleanliness
5.78
Multiple mentions of dirty sheets and bathrooms. Significant concerns about cleanliness were expressed.
Service
7.75
Staff was consistently described as friendly and helpful.
Location
8.29
Convenient location for events, with easy access to restaurants and the airport.
Room Quality
6.74
Rooms were generally described as comfortable, but some had odors and other minor issues.
Amenities
6.77
Good selection for breakfast, but some mentioned more improvements needed.
Value for Money
7.23
Reasonable pricing, though mixed reviews on room conditions.
Food and Beverage
7.78
Breakfast received positive remarks for variety.
Overall Experience
7.25
Overall satisfaction was noted, with some concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:58

Property Description

Prime Location for Outdoor Enthusiasts
Located in Richmond, Baymont Inn & Suites provides ski-to-door access, perfect for adventure seekers. Explore nearby attractions like Black Point Historic Preserve and Alpine Valley Music Theatre.

Comfortable Accommodations and Amenities
Relax in air-conditioned rooms equipped with modern essentials such as a flat-screen TV, fridge, and coffee machine. Unwind on the sun terrace or take advantage of the shared lounge.

Convenient Facilities for Business and Leisure
With a business center, 24-hour front desk, and vending machines on-site, Baymont Inn & Suites Richmond ensures a hassle-free stay. Enjoy activities like hiking and cycling in the picturesque surroundings.

Book your stay now at Baymont Inn & Suites Richmond for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 370 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 7.25
M
MARY • family_with_children • us
7
My overall stay was pretty good 👍
Pros:

The room had a microwave and fridge.

Cons:

I couldn't adjust the air conditioner, so I unplugged it.

2026-09-05 • via Nuitee
W
williams • solo_traveller • us
8
Pros:

Nice place for the price

Cons:

Breakfast could have been a bit more

2026-09-03 • via Nuitee
J
Jennings • solo_traveller • us
10
2026-09-02 • via Nuitee
A
Amanda • solo_traveller • us
7
Pros:

Close to the venue, no smoking, breakfast was good.

Cons:

Needs some upgrades!

2026-08-31 • via Nuitee
H
Harry • solo_traveller • us
9
Pros:

Clean and comfortable.

2026-08-30 • via Nuitee
K
Kristen • couple • us
10
2026-08-25 • via Nuitee
A
Amy • solo_traveller • us
4
Pros:

Price bed was clean

Cons:

The room had food on floor behind the end tables & behind TV stand.. Shower wasn't clean

2026-08-23 • via Nuitee
D
Daniel • couple • us
8
Would recommend this hotel to anyone that asked.
Pros:

Breakfast was good. Location was great. Was very impressed with the service and the stay was very relaxing.

Cons:

Can't think of a thing.

2026-08-18 • via Nuitee
Y
Yolanda • solo_traveller • us
8
2026-08-09 • via Nuitee
K
Kayla • couple • us
5
Pros:

Easy to find; check in and out was very simple

Cons:

Not very clean; room had a damp mildew smell

2026-08-09 • via Nuitee
W
Wally • couple • us
4
Wouldn’t stay there again!
Pros:

Nothing

Cons:

Just felt off.

2026-08-07 • via Nuitee
C
Craig • family_with_children • jp
10
Pros:

breakfast was great.

Cons:

AC worked fine but quite noisy.

2026-08-06 • via Nuitee
M
Michael • couple • us
5
Served the purpose for our 1 night stay
Pros:

Great staff

Cons:

Needed some tlc in the room and pillows were bad

2026-08-03 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-08-03 • via Nuitee
S
Sarina • couple • us
10
2026-07-25 • via Nuitee
X
Xiomara • solo_traveller • us
1
2026-07-14 • via Nuitee
D
Dan • couple • us
5
Won’t be back.
Cons:

The room smelled very musty.

2026-07-13 • via Nuitee
I
Israel • family_with_children • us
4
2026-07-13 • via Nuitee
R
Ray • solo_traveller • us
9
for the location for me, the price was good. I was there during the week. Weekend prices…
Pros:

The continental breakfast was enough for me. The location was perfect for me(Twin Lakes). The bathrooms appear to be being updated, but the furniture(sitting chairs and sofa) in the rooms are in need of being replaced.

Cons:

the sitting furniture in the rooms are not in the greatest shape.

2026-07-02 • via Nuitee
G
Gary • solo_traveller • au
8
Pros:

Comfortable bed, great shower, good breakfast, quiet location.

2026-07-01 • via Nuitee