Holiday Inn Harrisburg East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.2 (466 reviews)
815 South Eisenhower Boulevard , Middletown , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Dirty sheets
Rude service
Broken amenities

Categories

Cleanliness
5.3
Multiple complaints about dirty sheets and furniture, and a pool that was green.
Service
8.3
Issues with rude customer service and management responsiveness.
Location
9.8
Great location near attractions, but noise levels were a concern.
Room Quality
5.8
Rooms reported as run down with broken amenities.
Amenities
7.8
Inconsistent quality of amenities, with reports of the pool being down.
Value for Money
5.8
Multiple guests felt costs were not justified by accommodations and service.
Food and Beverage
5.8
Breakfast selections were considered poor and insufficient.
Overall Experience
9
A disappointing stay overall, with a combination of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 16:10

Property Description

Convenient Location and Shuttle Service
Situated just off Interstate 76, Holiday Inn Middletown/Harrisburg offers easy access and a convenient airport shuttle service to Harrisburg International Airport.

On-Site Restaurant and Amenities
Enjoy a delicious meal at Ike's Restaurant and Bar for breakfast, take a dip in the indoor pool, work out at the fitness room, or catch up on work at the business center during your stay.

Comfortable Rooms with Free Wi-Fi
Relax in warmly decorated rooms equipped with free Wi-Fi, cable TV, a spacious work desk, and a seating area, ensuring a comfortable and productive stay.

Experience convenience and comfort at its best - book your stay at Holiday Inn Middletown/Harrisburg now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Airport shuttle is available between 7 am and 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 466 reviews
Cleanliness: 5.3
Service: 8.3
Location: 9.8
Room Quality: 5.8
Amenities: 7.8
Value for Money: 5.8
Food and Beverage: 5.8
Overall Experience: 9
J
Jessica • extended_group • us
9
2026-06-27 • via Nuitee
P
Patricia • extended_group • us
1
I had an awful experience.
Pros:

I did not have a good experience.

Cons:

Hi, I checked into the Holiday Inn in East Harrisburg last night around 8:20pm. We checked out at 11:30pm and didn’t even stay the night. There were bugs crawling on us in the beds, blood stains on the sheets. Moldy food items on the floor. I have photo documentation as well. I am requesting a full refund for the stay since we didn’t even stay the night. My booking number is: 5754051379. I tried calling and also sent message online and never got an email response back yet.

2026-06-26 • via Nuitee
K
Kimberly • solo_traveller • us
1
NASTY
Pros:

Breakfast attendant was nice

Cons:

Room was gross. Mildew in the shower, grout was disgusting and they badly patched it with caulk. Shower door didn't want to work. The paper sign with tape in the shower saying to pull above the shower handle was a nice touch. Pull out couch mattress had a massive hole in it, no extra linens provided for it. we had to call the front desk and they told us to come down and get it. Hole in the wall. Unknown red stain on the floor. Side table had Unknown goop caked around the top. Pool under maintenance but not notified of it until we checked in. Unknown q tip found on the floor when we checked it and the last people even left us some Chinese

2026-06-26 • via Nuitee
J
Jesse • solo_traveller • us
9
2026-06-24 • via Nuitee
D
Danielle • family_with_children • us
5
Pros:

Honestly nothing

Cons:

The room just seemed dirty. The whole hotel could use a good cleaning. People want to feel like the place they are staying is clean. It also just doesn't seem like the people working there wanted to even be there.

2026-06-22 • via Nuitee
B
Brandy • solo_traveller • us
7
Cons:

The website didn't tell us the pool was out if order.

2026-06-20 • via Nuitee
I
IDA • family_with_children • us
6
Pros:

Good location for our needs.

Cons:

Pool wasn’t in operation. We chose this location for the pool. Nothing on line to say the pool was out of order. The patio hadn’t been cleaned or setup like in the photos. Wicker chairs had no cushions no umbrellas. Maybe they didn’t intend for it to be used since the pool was closed.

2026-06-19 • via Nuitee
S
Sami • solo_traveller • us
10
2026-06-13 • via Nuitee
B
Baytul • family_with_children • us
1
It was a horrible stay, called 15 times to let them know i was coming late but they never picked up. Sometimes they pick
Pros:

Nothing

Cons:

It was dirty, everything was either broken or not working

2026-06-09 • via Nuitee
E
Eloisa • family_with_children • us
4
Not a comfortable stay. Do not recommend
Pros:

Not much

Cons:

Dirty. Elevator was not working. My son and I got stuck in it.

2026-06-08 • via Nuitee
M
Miller • solo_traveller • us
6
Pros:

Friendly staff, location and lobby/bar

Cons:

Rooms are old

2026-05-28 • via Nuitee
H
Hills • solo_traveller • us
4
Pros:

Beds were comfortable

Cons:

Pool was closed due to maintenance, but when I called to book weeks prior was told it was up and running. That was a big bummer for my 3 kids.

Also, the shower was rusty on the tiles and some of the furniture didn't look like it was wiped down.

2026-05-18 • via Nuitee
G
Gregory • solo_traveller • us
4
2026-05-18 • via Nuitee
A
Arlene • solo_traveller • us
8
2026-05-17 • via Nuitee
S
Sarah • couple • us
3
Not clean, good location, but not worth it.
Pros:

The location was good for proximity to Penn State Harrisburg.

Cons:

The hotel room wasn't clean. The elevators weren't working and the stairwell had a terrible smell and was very dirty.. Overall, I wouldn't stay here again and I wouldn't recommend it.

2026-05-14 • via Nuitee
T
Tafara • family_with_children • us
10
2026-05-13 • via Nuitee
A
Airica • family_with_children • us
8
2026-05-09 • via Nuitee
M
MicheleP • solo_traveller • us
9
2026-05-08 • via Nuitee
N
Noris • family_with_children • us
5
Pros:

property needs updating.

2026-04-21 • via Nuitee
M
mark • solo_traveller • us
7
2026-04-18 • via Nuitee