Holiday Inn Express Kamloops by IHG

Hotels
•
Holiday Inn Express
8.1 (484 reviews)
1550 Versatile Drive , Kamloops , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly and warm staff
Cons:
Room cleanliness issues
Poor value for price

Categories

Cleanliness
7.73
Multiple mentions of the room being dirty and showing signs of being rundown.
Service
9.2
Staff were described as friendly and warm. Exceptional service noted in breakfast.
Location
8.74
Location was convenient and easy access to routes.
Room Quality
7.19
Negative feedback regarding room condition and comfort.
Amenities
8.22
Good amenities mentioned but some needed updating.
Value for Money
6.68
Many complaints about high prices relative to the quality of the stay.
Food and Beverage
8.73
Breakfast was praised for quality and variety.
Overall Experience
8.3
Satisfied with aspects of stay, but room quality significantly impacted overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:34

Property Description

Fitness Centre and Indoor Pool
Holiday Inn Express Kamloops offers a fitness centre, indoor pool, and hot tub for guests to unwind and stay active during their stay.

Complimentary Amenities
Guests can enjoy free WiFi, cable TV, and a daily buffet breakfast included with their room. Each room is equipped with a mini refrigerator, electric kettle, and coffee machine.

Convenient Services
The hotel provides a business centre, dry cleaning services, and a 24-hour reception for added convenience. Guests can also benefit from free on-site parking during their visit.

Experience comfort and convenience at Holiday Inn Express Kamloops. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 484 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 8.3
V
VickyCLin • solo_traveller • tw
8
Pros:

excellent location, fully equipped.

Cons:

The public spaces are not bright enough.

2026-07-04 • via Nuitee
R
Rachael • couple • ca
8
Good value and wonderful bed to sleep in.
Pros:

Nice room with a very comfortable bed. I am allergic to down and they confirmed at check in that they had switched the pillows and blankets for me as requested.

Cons:

The TV channels are very limited and although is a “Smart TV” they’ve disabled functions to be able to log into your own streaming services on it.

2026-07-02 • via Nuitee
H
Helen • couple • ca
8
Good place for a nights' rest while travelling from Vancouver to Calgary. Would stay here again.
Pros:

Bed was fairly comfortable, pillows ok, towels and supplies in bathroom were good.

Cons:

We checked in late due to a change in travel plans, and possibly because of this we were given a room right across from the elevator so the noise level was higher. The bathroom did not have a fan which is not ideal. The air conditioning unit needed a good, deep clean and there were no instructions for operating it, so we ended up unplugging it, which given the condition of the unit was probably for the best.

2026-06-30 • via Nuitee
R
Robin • couple • ca
6
Pros:

standard, ok. Facility too cramped.

Cons:

dirty windows in our room which to me is a big no no. also a nasty angle bracket sticking out the side of the bed which i hit my shin on, not very safe

2026-06-30 • via Nuitee
X
Xiao Qiong • couple • ca
8
2026-06-30 • via Nuitee
D
Donna • couple • ca
10
2026-06-22 • via Nuitee
R
Robert • couple • ca
7
Good value, clean hotel!
Cons:

I’m

2026-06-22 • via Nuitee
S
SONYA • couple • ca
9
Comfortable, clean and friendly helpful staff.
Pros:

slightly better than most hotel breakfasts.

2026-06-22 • via Nuitee
W
Wayne • couple • ca
8
2026-06-22 • via Nuitee
S
Simon • solo_traveller • ca
10
2026-06-21 • via Nuitee
R
Rodney • couple • ca
10
2026-06-16 • via Nuitee
N
Noreen • solo_traveller • ca
9
This was our third trip to this hotel and noticed they have renovated the interiors! Great job!
Pros:

Central location

Cons:

Breakfast should be monitored, maybe stay open until 10 am! We went at 9 am and not much to eat, staff was accommodating they gave us bread to toast & fresh fruit and helped with pancakes!

2026-06-15 • via Nuitee
A
Abbas • couple • ca
10
It was a pleasant stay and I will definitely recommend it.
Pros:

Cleanliness, interior design, spacious room

Cons:

The breakfast was ordinary and it could be better.

2026-06-14 • via Nuitee
P
Pamela Jarvie • couple • gb
8
Good stopover location, nice hotel.
Pros:

Located right next to the Trans Canada highway, this was a ideal location for a stop over. Good size room, helpful staff, hotel was clean and comfortable. Downtown is just 5 mins drive and the hotel has a decent breakfast and free parking.

2026-06-07 • via Nuitee
B
Bree • solo_traveller • au
10
Great value for money.
Pros:

Excellent and very helpful staff when we had an issue with our car hire.
Great pool.
The most comfortable beds.
A really clean, comfortable stay for an excellent price.
Location near service station and Burger place suited us fine for one night

Cons:

Spa in the pool area was too hot to even get into.
You can hear the traffic but just put some white noise on and it's fine.
May be somewhat out of town if you need to walk anywhere.

2026-05-25 • via Nuitee
R
Riley • solo_traveller • ca
10
2026-05-24 • via Nuitee
T
Trevor • couple • ca
9
Pros:

Easy access, lots of parking

2026-05-10 • via Nuitee
G
Greg • couple • ca
10
100% excellent the receptionist was very very nice and helped me set up the Wi-Fi with a very nice attitude and very car
Pros:

100% excellent hotel awesome breakfast awesome staff totally clean room one of the best hotels I’ve ever stayed at people and staff were so easy going there made our stay 100% awesome definitely will be returning in the next few months

2026-05-09 • via Nuitee
S
Stephanie • family_with_children • ca
10
It was good
2026-04-25 • via Nuitee
M
Majid • solo_traveller • ca
7
Pros:

The room was clean.

Cons:

There was no bottled water provided in the room.

2026-04-14 • via Nuitee