Holiday Inn Express Kamloops by IHG

Hotels
Holiday Inn Express
8.1 (453 reviews)
1550 Versatile Drive , Kamloops , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly and warm staff
Cons:
Room cleanliness issues
Poor value for price

Categories

Cleanliness
7.73
Multiple mentions of the room being dirty and showing signs of being rundown.
Service
9.2
Staff were described as friendly and warm. Exceptional service noted in breakfast.
Location
8.74
Location was convenient and easy access to routes.
Room Quality
7.19
Negative feedback regarding room condition and comfort.
Amenities
8.22
Good amenities mentioned but some needed updating.
Value for Money
6.68
Many complaints about high prices relative to the quality of the stay.
Food and Beverage
8.73
Breakfast was praised for quality and variety.
Overall Experience
8.3
Satisfied with aspects of stay, but room quality significantly impacted overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:34

Property Description

Fitness Centre and Indoor Pool
Holiday Inn Express Kamloops offers a fitness centre, indoor pool, and hot tub for guests to unwind and stay active during their stay.

Complimentary Amenities
Guests can enjoy free WiFi, cable TV, and a daily buffet breakfast included with their room. Each room is equipped with a mini refrigerator, electric kettle, and coffee machine.

Convenient Services
The hotel provides a business centre, dry cleaning services, and a 24-hour reception for added convenience. Guests can also benefit from free on-site parking during their visit.

Experience comfort and convenience at Holiday Inn Express Kamloops. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 453 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 8.3
T
Tara family_with_children ca
8
Nice staff clean room and good breakfast
Pros:

Breakfast was very good

Cons:

The only problem we had was house keeping opened our door and woke us up but it was just an accident

2026-02-12 via Nuitee
C
Chenier couple ca
10
2026-01-26 via Nuitee
W
WILLIAM family_with_children fr
3
Aucun charme et peu comfortable mais suffisant pour une étape.
Pros:

Checkin Rapide, équipe d’accueil chaleureuse et professionnelle.

Cons:

Hôtel vétuste, odeur ancienne, un seul ascenseur pour tout l’hôtel visiteurs et ménage, donc embouteillages pour monter et descendre ses valises.
Acoustique terrible sur le couloir et bruits de pas de chambre au dessus. Bruit extérieurs de l’autoroute et de la station essence.

2026-01-26 via Nuitee
D
David solo_traveller ca
7
Good Breaky
Pros:

Great location

Cons:

Didn’t get much sleep due to what sounded like a toilet flushing every hour.

2026-01-19 via Nuitee
B
Billy family_with_children mx
10
Pros:

Location was easy to get to. Rooms were clean, beds were comfy. The whole family enjoyed the breakfast and especially the all day coffee and tea bar. Thanks for a great stay.

2026-01-19 via Nuitee
T
Tamra family_with_children ca
10
Pros:

Breakfast was very good

2026-01-19 via Nuitee
A
Allan couple ca
10
2026-01-19 via Nuitee
D
Diana couple ca
10
Pros:

We absolutely LOVE the comfortable Bed. We want one. Breakfast was delicious 😋

2026-01-19 via Nuitee
S
Sverre solo_traveller no
8
Jeg var godt fornøyd med oppholdet og været. Drar gjerne tilbake. Frokosten var veldig god!
2026-01-19 via Nuitee
T
Teresa couple ca
6
What a dump!
Cons:

The room is a dump! For 2 nights we paid over $1000 to be treated like we didn't matter at check in, to the gross disgusting room we were put in!

2026-01-19 via Nuitee
L
Lopez family_with_children ca
10
2026-01-10 via Nuitee
K
Kathy couple ca
8
2026-01-07 via Nuitee
M
Michelle couple ca
8
2026-01-02 via Nuitee
S
Sara couple ca
10
Wonderful clean and friendly
Pros:

I enjoyed the breakfast, I was able to get early cup of coffee which really helped with my morning.

Cons:

Nothing

2025-12-21 via Nuitee
V
Victoria family_with_children ca
8
2025-12-18 via Nuitee
H
Hewitt Fred family_with_children ca
9
2025-10-30 via Nuitee
J
Jai-Lynn couple ca
8
2025-10-22 via Nuitee
B
Betty Lou family_with_children ca
9
A great place to stay and would stay again.
Pros:

The breakfast was amazing and the location was close to our friends which we were visiting . The room was quiet in spite of it being a very busy place. Bed was comfortable and room spacious.

Cons:

Nothing to dislike

2025-10-18 via Nuitee
E
Ellen solo_traveller ca
10
2025-10-12 via Nuitee
K
Kevin couple ca
3
Request reimbursement for my stay!
Pros:

Breakfast was okay, staff member looking after breakfast was exceptional and very warm and welcoming and accommodating

Cons:

I asked for the Government rate, I was told, “Yes we have one but it cannot be used today! Why because it was a long weekend??? Unacceptable, not to mention the hotel parking lot was approximately 1/3rd occupied!

Totally overpriced at $250 a night’ hottub dirty, rust spots old.

2025-10-03 via Nuitee