Hampton Inn Harrisburg/Grantville/Hershey

Hotels
•
Hampton Inn
9 (694 reviews)
255 Bow Creek Road , Grantville , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
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Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Decent breakfast
Nice amenities
Cons:
Staff interaction issues
Room temperature control
Distance from venue

Categories

Cleanliness
9.21
Cleanliness was appreciated in multiple reviews.
Service
7.68
Service was critiqued, particularly the staff interaction experience.
Location
9.22
The location was convenient and positively mentioned.
Room Quality
8.67
The rooms received mixed feedback but were generally satisfactory.
Amenities
9.2
Amenities like the pool and breakfast were well-received.
Value for Money
9.16
Value for money was not specifically criticized and aligns with overall sentiment.
Food and Beverage
9.71
Breakfast was enjoyed and found to be decent.
Overall Experience
9.18
Overall experience was mostly positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:39

Property Description

Convenient Location near Hollywood Casino
Located just 1.4 miles from the Hollywood Casino at Penn National Race Course, our hotel in Grantville, Pennsylvania offers the perfect blend of entertainment and comfort.

Relaxing Amenities for Every Guest
Enjoy complimentary access to our indoor pool and well-equipped gym during your stay. Need to catch up on work? Our business center offers fax and copy services to meet your needs.

Modern Rooms with Essential Amenities
Experience relaxation in our spacious rooms featuring a flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and tackle work tasks at the large work desk.

Book your stay at Hampton Inn Harrisburg/Grantville/Hershey now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 694 reviews
Cleanliness: 9.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.71
Overall Experience: 9.18
J
Joseph • solo_traveller • us
10
2026-03-23 • via Nuitee
R
Ronald • couple • us
8
It’s a nice facility that we always enjoy staying at.
Pros:

A very well maintained and located facility.

Cons:

No refund of my $50 security deposit still, 2 1/2 days after my stay. I left the room flawless as I always do.

2026-03-22 • via Nuitee
M
Melissa • family_with_children • us
10
Cons:

Only issue was the construction noise, but that's clearly part of staying up to date and modern so nothing they could do about it.

2026-03-21 • via Nuitee
C
Cara • solo_traveller • us
1
It was horrid! Smelled like mold!
Pros:

Nothing! We left! It was horrible. Smelled like mold. Staff was horrible. Would not give us a different room. Do NOT stay here!

Cons:

Everything! Mold!

2026-03-16 • via Nuitee
M
Michael • couple • us
5
Cons:

Tv sucks

2026-03-15 • via Nuitee
E
Edward • solo_traveller • us
9
Pros:

Easy to find, well staffed

Cons:

Little noisy in the hallways

2026-03-09 • via Nuitee
D
Daniel • couple • ca
10
Excellent
Pros:

Accueil chaleureux et propreté

2026-03-06 • via Nuitee
S
Sandy • couple • us
7
It was clean, comfortable, and very nice!
Cons:

You were doing construction, you no longer make the cookies, and you haven’t updated a lot. It just seems like you went from an upper tier facility to just above average.

2026-03-01 • via Nuitee
E
Ed & Stacie • couple • us
10
Wonderful
Pros:

Staff super friendly quiet , CLEAN

Cons:

Nothing

2026-02-26 • via Nuitee
M
Matthew • family_with_children • us
9
We enjoyed our stay!
Pros:

We had a nice, clean room. The breakfast was really good!

Cons:

The only thing we didn’t like was the tv, it was slow to change channels and there wasn’t a menu to see what was on. But not that big of a deal

2026-02-13 • via Nuitee
4
411TP • Couples
2
Thanks for Cancelling our reservation Hampton Inn. We DID NOT appreciate it!!!
Pros:

Early in December we booked a stay at the Hampton Inn in Grantville, PA. We were on the road early, ran into a snow storm and finally arrived at our destination for the night. What did we find when we arrived? Our reservation had been CANCELLED! After travelling for 12+ hours, we just needed to go to our room but due to an error when putting in the expiration date, the credit card didn't go through. The day staff called our HOME phone and EMAILED us to let us know that our reservation would be cancelled if we didn't get back to them by 2 o'clock. Calling our home phone isn't going to help and not everyone has wifi in their car to get an email. We didn't get their communication so we were greeted with the news that they were sold out and we could try for a room across the road at another hotel. The gal at the desk could only repeat the statement that there was nothing she could do. We had also booked for the following Friday so I asked to see if the card was correct for that date and she said it was. That is when we learned what exactly caused the error of having the wrong expiration date. We have been Hilton Honour Members for many years. We have been loyal to the brand. They certainly didn't show any loyalty to us. We have always showed up to all reservations made. We have never had any troubles previously so why is there not some way that the system could have been used to see what the trouble was in this situation? When I finally got the general manager's name and email, she said it was policy to do what they had done. At no time did we feel we were being heard as to how this impacted us and no mention of any compensation for what we had gone through. This Hampton Inn and the Hilton Honours program certainly did not have our back. Things need to change to make sure this doesn't happen to others in the future. I won't go into all the details of other frustrations during our dealings with this Hampton but I will say that Corporate needs to have a look at the training and lack of support for Hilton Honour members. We have no plans to stay at this hotel in the future. I feel being a Hilton Honour member should protect us from such a fiasco.

2026-02-08 • via Tripadvisor
C
Cathy • couple • us
7
Okay
Pros:

Location

Cons:

Renovating

2026-01-29 • via Nuitee
C
Christopher • family_with_children • us
8
Pros:

Enjoyed the pool and breakfast was great

Cons:

The room temperature was held at 65 but it felt more like 80 degrees. It was very hot.

2026-01-20 • via Nuitee
T
Traciee • couple • us
9
Pleasant clean nice staff was very nice
Pros:

Great location very clean will come back and recommend to other's

Cons:

No complaints

2026-01-20 • via Nuitee
S
Sara • family_with_children • us
8
Will be back next year for our annual Hershey trip!
Pros:

The property was very clean and all the staff was very pleasant.

Cons:

The parking wasn’t the best. Most are staying for Hershey so when we would get home late after the park like everyone else we had to park behind the building and walk to the doors. Fortunately the LL door was open but a little sketchy back there especially alone.

2026-01-19 • via Nuitee
J
Jodi • couple • us
9
It was nice and comfortable
Pros:

It was very close to Hershey and the casino

2026-01-19 • via Nuitee
E
Erica • extended_group • us
7
2026-01-19 • via Nuitee
B
Brie • family_with_children • us
7
Sufficient but could be lots better
Pros:

Clean. Clear pool. Hot breakfast. Friendly staff.

Cons:

Smelled like smoke in the lobby & hallways. Had a dog barking in the next room. Cable was spotty.

2026-01-19 • via Nuitee
C
Claudia • family_with_children • us
8
2026-01-19 • via Nuitee
A
Ammarie • extended_group • us
10
2026-01-19 • via Nuitee