Holiday Inn Express Hotel & Suites New Philadelphia by IHG

I found the Parking to be good. No issues on our night there

Parking was good, right out front, breakfast was good and items were refilled/refreshed frequently. Room was clean and roomy but bed was to soft for my back.

Our stay was ok. The bed was comfortable. My issue was the cleanliness of our room. There was a candybar? chunk on the chair. It really grossed me out. Additionally the bathroom corner had a pile of hair/ dust/ lint. We were there for a wedding and they were packed.

Clean rooms, clean property, staff are super helpful and always polite

Clean property! Very friendly staff! Beds were very comfortable. Would definitely stay here again.

Very nice and clean hotel.

Didnt like the way room was set up the bed was terrible and the pillows was very uncomfortable. Got to the room around 530 pm and left around midnight cause we just couldnt get comfortable plus they put a family above us on the next floor and they was noisy stomping the floor

Great place!

Loved the pool

Stay was great, I would recommend and stay again. Pool was fun for the kids, breakfast was great for free hotel food. Very clean

Our experience was wonderful from check in to check out! The attendants were very friendly and welcoming, pool area was clean, room was very clean (no smoke smell!), and breakfast was really good. Cannot recommend this hotel enough! :)

So when I booked it said pay at property upon arrival. It said my total for the room plus taxes online. I get there and do todome unexpected events on the 3 and half hour drive i talke dtoo the manager and paid most of it in ky card except for like 16 dollars. My husband paid cash. Everything was good. The day of check out the clerk said by have a good day after i turned in keys then once i started loading the car she runs out and said i still owed 15.94 or whatever it was my had already paid. Argued it a little but due to the fact i had a wedding rehearsal to get back home to 3 and half hours away i paid it but i will not be back. Wr also had no remote for our room had to ask worker for one from another room. And had peole running and stomping above us at 1 am. And we had two kids trying to sleep as well

Everything was good except the bed. We didn't sleep well on this mattress-- there was a low spot on either side. The room was great, breakfast and parking were great.

Was good except our room door wouldn’t lock unless manually locked from inside. Maintenance didn’t show up to fix it so we were transferred to another room on next day.

Very good breakfast with a lot options. Was very clean. Friendly staff

The hotel was clean and had friendly staff. The pool area was nice. The included breakfast had many options and everything was fresh.

Smells good, everything was clean, breakfast was kind of boring

Great staff, clean & bright rooms.

Staff were super friendly!!!

Yes