DoubleTree by Hilton Hotel Newark Airport

Hotels
Doubletree by Hilton
7.1 (1909 reviews)
128 Frontage Road , Newark , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Good food
Cons:
Poor cleanliness
Unhelpful service
Hidden fees

Categories

Cleanliness
6.6
Several complaints about cleanliness, particularly in the hallways and elevators.
Service
6.1
Mixed feedback; some found staff friendly, while others noted rudeness and unresponsiveness.
Location
7.6
Convenient for proximity to the airport but some difficulty in access reported.
Room Quality
8.1
Spacious and comfortable rooms mentioned positively by multiple guests.
Amenities
6.6
Shuttle service appreciated, but several issues reported with parking and vending machines.
Value for Money
6.6
Concerns about undisclosed fees impacting perceived value.
Food and Beverage
8.1
Positive feedback on the restaurant and food quality.
Overall Experience
7.1
Mixed reviews about overall stay experience, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 21:25

Property Description

Convenient Location and Shuttle Service
Located adjacent to Newark Liberty International Airport, DoubleTree by Hilton Hotel Newark Airport offers a free airport shuttle, ensuring a hassle-free arrival and departure for guests.

Dining Options and Entertainment
Guests can enjoy American cuisine at the on-site restaurant and unwind at the hotel bar with a variety of cocktails and flat-screen TVs for entertainment.

Relaxation and Recreation
With a 24-hour fitness centre, glass-enclosed atrium, and indoor pool, guests can rejuvenate and unwind during their stay at DoubleTree by Hilton Hotel Newark Airport.

Experience comfort and convenience at DoubleTree by Hilton Hotel Newark Airport. Book now for a delightful stay!

Important information:

Please note, the airport shuttle runs 24 hours a day and comes every 30 minutes.

Please note, guests must be 18 years or older to check-in this property.

The property will be pre-authorizing the credit cards provided. If they are unable to authorize, the guest will be reached out to to provide an alternative form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1909 reviews
Cleanliness: 6.6
Service: 6.1
Location: 7.6
Room Quality: 8.1
Amenities: 6.6
Value for Money: 6.6
Food and Beverage: 8.1
Overall Experience: 7.1
M
Michael couple us
10
Pros:

Everything

Cons:

Parking was horrible

2026-03-21 via Nuitee
E
Efna solo_traveller ke
4
2026-03-21 via Nuitee
C
Crystal extended_group us
6
2026-03-21 via Nuitee
S
stacyb320 Business Warner Robins, Georgia
10
Lovely Experience at a Lovely Hotel
Pros:

We took a group of students to march in the St. Patrick’s Day parade and stayed in Newark at the Doubletree by Hilton Hotel Newark Airport. The hotel was nice, we had 100 people and there were many common spaces for the students to hang out and talk. The pool was great! I had a room with a balcony overlooking the indoor pool - very nice! The rooms were nice. I would absolutely stay there again. We had a breakfast room, since we were a large group, Tony Tran (BQT Server) and Jean were our servers everyday. They were very accommodating and prompt! Great food, great service, and great rooms! 💙

2026-03-20 via Tripadvisor
A
Avraham couple il
7
2026-03-20 via Nuitee
S
Solis solo_traveller ni
10
2026-03-20 via Nuitee
I
Imponent solo_traveller pt
9
Pros:

Localização

Cons:

Muito baralho nos quartos ao lado e nos corredores

2026-03-20 via Nuitee
T
Tour18309363983 Business
10
Excellent
Pros:

A Good services with Jude manager and Maquiase.

2026-03-19 via Tripadvisor
J
Javier couple us
9
Pros:

Everything

Cons:

The weather lol.

2026-03-19 via Nuitee
J
Joy solo_traveller us
5
2026-03-19 via Nuitee
L
Liang solo_traveller us
9
2026-03-18 via Nuitee
P
Paloma family_with_children pe
9
2026-03-18 via Nuitee
C
Chaya extended_group il
7
2026-03-18 via Nuitee
C
claudiadW2837SN Solo travel
10
Great customer service
Pros:

Zinahya was the front desk representative, she was very accommodating and gracious. I haven’t been here more than 1/2 hr but her entire energy was amazing I had to leave at least this review! Sensational ❤️

2026-03-17 via Tripadvisor
L
Lindsey solo_traveller us
1
Do not book
Pros:

Nothing

Cons:

Disgusting and the farthest thing from clean. Pubic hair on towels. Stains all over furniture. Check in staff was rude.

2026-03-17 via Nuitee
S
Somorrow solo_traveller us
10
2026-03-16 via Nuitee
S
Smith family_with_children us
9
2026-03-16 via Nuitee
H
Hezikiah solo_traveller us
10
2026-03-16 via Nuitee
E
edrotleff Family New York
10
Two thumbs up
Pros:

Lyle was so helpful ans mentioned price match by Hilton which I didn't know about.

2026-03-15 via Tripadvisor
Q
Q8201HVmartinc Family
10
Great customer service
Pros:

I’m a longtime fan of the Hilton Brands and my stay here was yet another example of why! From the warm and attentive check support by Nariah who so helpfully accommodated questions and stay requests, to Rico who went out of his way during the second evening in response to a minor service request. Which included an unexpected customer service gesture to ensure we continued to enjoy our Hilton experience. And finally to Andres who also went out of his way to accommodate a request during breakfast service on my final morning there.

All seemed acutely aware of the role they each play in ensuring guests have a pleasant stay and genuinely seemed concerned about providing good customer service.

Apparently is a culture of service at this location. I actually heard multiple staff members mention that good quality customer and good reviews were important to them!

Well add mine to it…

2026-03-15 via Tripadvisor