Sonesta Select Atlanta Norcross

Hotels
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Sonesta Hotels
6235 Mcdonough Dr, Norcross, Georgia, 30093 , Norcross , US
1-770-692-1571

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Pets allowed

Facilities

Fitness facilities
Conference space
Golfing nearby
Hiking/biking trails nearby
Television in common areas
Meeting rooms
Smoke-free property
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Staff is wonderful
Some rooms were clean and services were responsive when needed
Cons:
Dirty common areas
Uncomfortable beds and equipment malfunctions

Categories

Cleanliness
5.46
Multiple mentions of dirt and issues in rooms, carpets, and hallways.
Service
6.93
Service issues noted, including unhelpful staff and delays in providing requested items.
Location
7.97
Some comments about people lingering in the parking lot, but generally acceptable.
Room Quality
5.92
Rooms had comfort issues, with mentions of uncomfortable beds and equipment failures.
Amenities
6.95
Amenities not as advertised, but positive comments about cleanliness in some rooms.
Value for Money
6.91
Comments indicate a perception of poor value relative to the price paid.
Food and Beverage
7.96
Not mentioned in negative context, but breakfast availability issues noted.
Overall Experience
7.93
Several negative experiences reported, but some exceptions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:55

Property Description

Recreational Amenities
Experience a fitness center and a seasonal outdoor pool during your stay at Sonesta Select Atlanta Norcross and enjoy staying active and refreshed.

Complimentary Features
Benefit from complimentary wireless and wired internet access, plus a daily continental breakfast served between 6:30 AM to 9:30 AM, providing convenience and value.

Event Spaces and Business Services
With 1392 square feet of event space, including conference rooms and meeting spaces, alongside a 24-hour business center, this hotel caters to both leisure and business travelers admirably.

Plan your visit to Sonesta Select Atlanta Norcross now to make the most of these enticing amenities and services.

Important information:

  • The seasonal pool will be open from May 25 to September 25.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • The property is professionally cleaned.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pets cannot be left unattended

See all policies

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

Cleanliness: 5.46
Service: 6.93
Location: 7.97
Room Quality: 5.92
Amenities: 6.95
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
P
Paul • partner
8
Pros:

Some lights were out in the parking lot, which made for some DARK areas. Because the parking lot was full, I had to park my car in one of those dark areas. Otherwise I was very satisfied with my stay at this property - clean, staff at check-in and at check-out were friendly, etc.

2025-10-11 • via Nuitee
S
Samuel
10
Pros:

M

2025-10-10 • via Nuitee
K
Kelly
8
Pros:

Clean room

2025-10-09 • via Nuitee
A
Andrew
2
Pros:

The room smelled bad and the carpet is horrible.

2025-10-08 • via Nuitee
A
April
8
Pros:

I mostly clean my own room, but whatever I wanted to clean with the staff gave it to me

2025-10-08 • via Nuitee
A
ALLIETTA • partner
8
Pros:

Room was clean. Facility has limited staff on weekends. Took too long to check in. Dog poop in the parking lot.

2025-10-05 • via Nuitee
C
Cortez • partner
6
Pros:

Cool place

2025-10-05 • via Nuitee
A
Azael
10
Pros:

.

2025-09-30 • via Nuitee
S
Simone • family
2
Pros:

Horrible!!!
Do not trust any review rating this property higher than 2! Even driving onto the property you realize that something is not right. A lot of sketchy people (most likely homeless), and there is trash laying everywhere outside. The room that we we’re given was absolutely disgusting. Balcony door, shower knob and TV broken, carpet full of nasty stains and the sleeper couch was literally a health hazard. I had to turn off the A/C because it blew cigarette smoke in our room and my eyes and nose were irritated. I did not sleep a wink and we left at 3am after being awake for 36 hours having flown in from Europe that day. They even have the audacity to hold a 100 dollar deposit for damages!! How dare they!!

The only positive was the young gentleman who checked us in and was very helpful.

2025-09-29 • via Nuitee
D
Divyesh
2
Pros:

Bad service , room was not provided as booked even confirming with Hotel in advance.

Very bad and unconfortable…

2025-09-28 • via Nuitee
M
Marlon • friends
4
Pros:

This was easily one of the worst hotel experiences I’ve ever had. The parking lot was ridiculously cramped, and once I finally got to my room, things only went downhill. Most of the outlets didn’t even work, the TV was completely useless, and the bed was so uncomfortable I barely slept. I was so miserable I actually checked out a day early—and they still charged me for my full stay. Absolute waste of money. Do yourself a favor and stay literally anywhere else.

2025-09-26 • via Nuitee
C
Chandu
10
Pros:

Clean room upgraded. Helpful staff.

2025-09-24 • via Nuitee
B
Barkat • family
2
Pros:

Prostitution going on
Asked for iron, never got it
No phone in room to call front desk
Uncomfortable bed pillows

2025-09-22 • via Nuitee
A
andrew
4
Pros:

The rugs in the lobby were dirty. Also I feel they should inform you about the availability of the pool. I selected the hotel based on the pool.

2025-09-22 • via Nuitee
T
Teresa • family
2
Pros:

They didn't have a balcony at all and there too many people hanging out in the parking lot of the hotel

2025-09-20 • via Nuitee
M
Maurice
4
Pros:

Dirty hotel

2025-09-19 • via Nuitee
O
Omar • partner
10
Pros:

Clean and rooms clean

2025-09-17 • via Nuitee
A
Ashley
8
Pros:

No weights & deposit would’ve liked a heads up

2025-09-17 • via Nuitee
L
Luis
4
Pros:

Ac not working properly it’s running but still hot

2025-09-16 • via Nuitee
I
Irena
2
Pros:

This was the worst experience I ever had staying at a hotel. Of course the checkin process was ok. The front desk worker was polite, however when I asked her for an extra blanket, it was not provided. The front lobby was clean so I thought ok it’s ok until I got to the hall leading to my room. The carpet was filthy. The whole hall smelled like weed. The rooms was exceptional. I had to clean before I out my bags down. The bathroom walls had dried blood on them and the floors was dirty. The bed was hard as a rock. The next morning the fire alarm went off and there wasn’t a safety measure in place for guest. The kitchen caught fire. The front desk staff was clueless when guest was asking what was going. They assured all was fine instead of evacuating the building. The hotel was full of homeless ppl who lived there with their dogs who pooped everywhere. I see why it was so cheap. I will NEVER again stay there. I will sleep in my car first.

2025-09-16 • via Nuitee