Hilton Rosemont Chicago O'Hare

Hotels
•
Hilton Hotels & Resorts
8.1 (552 reviews)
5550 North River Road , Rosemont , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good amenities
Cons:
High prices
Restaurant wait times
Wifi issues

Categories

Cleanliness
7.84
General consensus on cleanliness being satisfactory, but some concerns about bathroom cleanliness later.
Service
8.81
Repeated positive feedback regarding staff interactions, particularly with Ashur and Jeff.
Location
8.35
Convenient proximity to the airport and nearby restaurants.
Room Quality
8
Rooms praised for being spacious, clean, and comfortable.
Amenities
7.83
Satisfactory amenities including a pleasant event space and shuttle service.
Value for Money
7.79
Perceived as a bit pricey, but overall acceptable for the quality.
Food and Beverage
7.84
Mixed reviews on food quality; breakfast was good, but restaurant services were lacking during busy times.
Overall Experience
8.31
Overall a positive experience highlighted by excellent staff and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Luxurious Accommodations
The Hilton Rosemont/Chicago O'Hare provides upscale amenities including a 37-inch flat-screen TV, MP3 alarm clock, and designer bath amenities. Guests can unwind in comfort with down duvets and pillows for a restful stay.

Convenient Location and Transportation
Situated less than 3 miles from O'Hare International Airport, the hotel offers a free 24-hour airport shuttle service for easy travel. Additionally, the proximity to the Donald E. Stephens Convention Center and a short drive to downtown Chicago make it an ideal choice for both leisure and business travelers.

Dining and Entertainment Options
Indulge in delectable all-American dishes at Liberty Tavern, or enjoy cocktails at the Liberty Tavern Lounge. For added convenience, room service is also available for guests looking to dine in the comfort of their rooms.

Book now to experience the perfect blend of luxury, convenience, and entertainment at the Hilton Rosemont/Chicago O'Hare.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 29 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.1
Based on 552 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.35
Room Quality: 8
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.84
Overall Experience: 8.31
D
Dillon • couple • us
3
Would not book again
Pros:

It was close to the convention center.

Cons:

Room changed at site from king to two double beds. Hotel going through renovation. After flushing toilets water would “run” loudly for a good 10 minutes. Water pressure for shower was either “wash hands” or “erode your skin away”. Nearest microwave requires a trip to the lobby. No refrigerators in rooms. Parking was compensated due to needing to press button to leave every time. Even though it was supposed to be park and go by plate. Overall it was a 4/10 experience at best.

2026-03-24 • via Nuitee
J
John • extended_group • us
10
Amazing
Pros:

Everything that needed to be around us was around us

Cons:

Nothing

2026-03-12 • via Nuitee
Владимир • solo_traveller • bg
10
2026-03-09 • via Nuitee
V
Vergenz • couple • us
4
Pros:

Great location.

Cons:

Room was not clean, bathroom shower head filled with lime

2026-02-26 • via Nuitee
N
N9363XGnicolem • Family
8
Amazing and Wonderful Staff!
Pros:

I would like to extend a major thank you to Dan, Giovanni (front desk), the assistant manager as well as maintenance. I can’t recall the AGM and Maintenance names. Every single member of the Hilton Family went above and beyond for my dad. They were so wonderful. I can’t even begin to describe how amazing they were.

2026-02-25 • via Tripadvisor
A
Amy • couple • us
9
2026-01-28 • via Nuitee
A
Adele • solo_traveller • ca
8
I wasnt excited anout what felt like a hard sell to join membership. Was there for a place to rest during an unexpected
Pros:

Airport shuttle
Starbucks on site !!

Cons:

Nothing to dislike

2026-01-28 • via Nuitee
L
lifecoachm2026 • Friends getaway
10
Excellent customer service
Pros:

Jeff was an excellent person there.
His outfit
Energy for sales
Clarity to explain services
Definitely its an Excellent professional person
100%recommended

2026-01-21 • via Tripadvisor
T
Traveler04355122171 • Business • Denver, Colorado
10
Jeff P with HGV was amazing
Pros:

Jeff P from HGV was awesome, he was a lot of fun and very personable, and did a great job of explaining everything

2026-01-20 • via Tripadvisor
A
Aurore • family_with_children • ca
8
2026-01-20 • via Nuitee
D
Deleya • extended_group • bs
10
We thoroughly enjoyed our stay. The location was perfect and service was exceptional.
Pros:

Complimentary Airport transfer shuttle was great.

Cons:

Free breakfast option

2026-01-19 • via Nuitee
A
Alexis • couple • us
10
2026-01-19 • via Nuitee
P
Patricia • couple • us
10
2026-01-17 • via Nuitee
E
Emily • couple • us
10
2026-01-16 • via Nuitee
B
Bayer • couple • de
7
2026-01-12 • via Nuitee
M
M827UWbetht • Family
10
Customer
Pros:

Great experience with family Jeff. Was a great accent for our trip. Appreciate all of his help and great opportunity. We appreciate everything

2026-01-09 • via Tripadvisor
L
Laurie • couple • ca
10
2026-01-08 • via Nuitee
G
Global794903 • Couples
10
Comfortable, aesthetic, nice staff.
Pros:

Comfortable, aesthetic, nice staff. Love this place for stacations. Usually come here for dance events . Lovely event space.

Ill try their restaurants next time I book a stay. Their Starbucks is yummy.

Rooms are spacious, clean and invite rest. Best thing for me (maybe my "thing") is that water pressure in shower is spot on. Lol!

2026-01-01 • via Tripadvisor
M
Meize • solo_traveller • de
9
2025-12-27 • via Nuitee
M
Maciej • couple • us
10
2025-12-25 • via Nuitee