Hilton Rosemont Chicago O'Hare

Hotels
Hilton Hotels & Resorts
8.1 (582 reviews)
5550 North River Road , Rosemont , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good amenities
Cons:
High prices
Restaurant wait times
Wifi issues

Categories

Cleanliness
7.84
General consensus on cleanliness being satisfactory, but some concerns about bathroom cleanliness later.
Service
8.81
Repeated positive feedback regarding staff interactions, particularly with Ashur and Jeff.
Location
8.35
Convenient proximity to the airport and nearby restaurants.
Room Quality
8
Rooms praised for being spacious, clean, and comfortable.
Amenities
7.83
Satisfactory amenities including a pleasant event space and shuttle service.
Value for Money
7.79
Perceived as a bit pricey, but overall acceptable for the quality.
Food and Beverage
7.84
Mixed reviews on food quality; breakfast was good, but restaurant services were lacking during busy times.
Overall Experience
8.31
Overall a positive experience highlighted by excellent staff and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Luxurious Accommodations
The Hilton Rosemont/Chicago O'Hare provides upscale amenities including a 37-inch flat-screen TV, MP3 alarm clock, and designer bath amenities. Guests can unwind in comfort with down duvets and pillows for a restful stay.

Convenient Location and Transportation
Situated less than 3 miles from O'Hare International Airport, the hotel offers a free 24-hour airport shuttle service for easy travel. Additionally, the proximity to the Donald E. Stephens Convention Center and a short drive to downtown Chicago make it an ideal choice for both leisure and business travelers.

Dining and Entertainment Options
Indulge in delectable all-American dishes at Liberty Tavern, or enjoy cocktails at the Liberty Tavern Lounge. For added convenience, room service is also available for guests looking to dine in the comfort of their rooms.

Book now to experience the perfect blend of luxury, convenience, and entertainment at the Hilton Rosemont/Chicago O'Hare.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 29 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.1
Based on 582 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.35
Room Quality: 8
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.84
Overall Experience: 8.31
L
Lorenzo solo_traveller it
7
Nice place but gym was super small
Pros:

Staff, shuttle to the airport, breakfast

Cons:

Gym, super small

2026-06-27 via Nuitee
D
Dametria Penson solo_traveller us
4
Disappointed
Pros:

The staff were kind and accommodating as much as they could be.

Cons:

The room was not cleaned properly when we arrived, with clothes and garbage on the table.

There was no toilet tissue and 1 set of towels.

The wheelchair accessible room does not have a mechanism that holds the door open while you roll in, so you need a second person to help you.

There is no wheelchair ramp or slope in the main parking lot to allow you to wheel yourself up to the hotel. You need to wheel around into the car exit to get to the front door from it.

The room has not fridge or microwave nor do the features on the T.V. remote control match what features are actually available on the TV. only basic cable.

The room is expensive for 1 night and $40 parking per night to offer people so little.

2026-06-25 via Nuitee
E
Erin couple us
10
Pros:

The location to the city was perfect! 20-25 minutes with no traffic but longer with traffic. Either way it’s perfectly placed.

Cons:

Paying extra for parking is ridiculous. $40 a day is way too expensive.

2026-06-25 via Nuitee
N
Nkechiyere family_with_children us
8
2026-06-21 via Nuitee
C
Celimar couple us
10
2026-06-16 via Nuitee
A
andyboto solo_traveller co
4
Servicio muy regular
Pros:

Nada

Cons:

Primero, no se respeto la reserva de la habitación, cuando llegamos no habia disponible con dos camas y nos acomodaron donde quisieron. El desayuno buffet, al ser de pago adicional debería ser mejor, no habia jugo, agua, café solo el sirve el mesero.. en comparación a otros buffets 2/10. El personal del Lobby, muy desinteresado, tuvimos que hablar con el manager para que nos cambiaran a la habitación qué se habia reservado originalmente.

2026-06-13 via Nuitee
T
Tetsuya extended_group jp
6
泊まっただけ
Pros:

部屋はアメリカのホテルの基準で言うと、こんなものかなと思います。

Cons:

部屋の空調が全然操作しても上手く動かなくて、寒くとても居心地が悪かったです。
朝ごはんもアメリカ的なもので、卵は悪くなかったですが、硬いベーコンで塩辛く、提供価格に比してクオリティがとても低く感じました。
シャトルバスもとてもわかりにくく改善してもらいたいです。

2026-06-12 via Nuitee
E
Ericka couple us
10
2026-06-12 via Nuitee
Z
Z2484CFjohnb Business
8
Good ADA Access
Pros:

As a para, the ADA room and facilities in general very well thought out from elevator proximity to coffee pot at accessible height. However, the shuttle should be evaluated allowing for wheelchair access as currently no lift on bus - had to contract with 3rd party at significant expense (big miss).

2026-06-10 via Tripadvisor
S
stevekL9094KO Business Los Angeles, California
10
Great business experience and Joey in the lobby was amazing
Pros:

Visit this hotel for three days for business meetings. The staff and the venue was perfect. The highlight was Miss Joey in the lobby who isa Hilton Honors Advocate and they consider using Hilton more often.

If I had one suggestion for the hotel, it’s to make the Parking easier and allow to use credit cards to get in and out of parking. Not everyone is good with their Cell Phone, which is the only way to pay for parking.

2026-06-10 via Tripadvisor
S
ShaKendra extended_group us
10
2026-06-09 via Nuitee
Y
Yaroslav couple us
10
2026-06-08 via Nuitee
M
Moshe solo_traveller il
7
A place to stay overnight once you are in between flights
Pros:

Good value for money nest the airport

Cons:

Transportation took a bit longer than expected

2026-06-08 via Nuitee
W
William solo_traveller us
10
2026-06-07 via Nuitee
A
Aimee solo_traveller us
10
2026-06-06 via Nuitee
R
Rachel couple us
10
Pros:

Best sleep of my life

Cons:

Love it

2026-06-04 via Nuitee
D
D8046GNgregoryb Business
10
I talked to Joey!!!
Pros:

The friendliest staff ever, very great experience. And best of all I talked to Joey about the great deals on Hilton grand vacations!

2026-06-03 via Tripadvisor
B
Bulent solo_traveller tr
9
Pros:

The place

Cons:

Breakfast could be better

2026-05-31 via Nuitee
3
365sidneye Business
10
Fantabulous experience everytime!
Pros:

I love this hotel! The staff is wonderful at the front desk, the bartenders are a blast and Joey ( the lady with the extra iPad points) is awesome sauce!

2026-05-30 via Tripadvisor
I
I7962UQjennyd Business Deephaven, Minnesota
10
Great customer service
Pros:

Jeff P from HGV was awesome. Brings delight to the lobby experience. What a personality and warmth driving the enjoyment level of the Palmer up.

2026-05-30 via Tripadvisor