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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Kid-friendly buffet
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Pool bar
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Plunge pool
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Kids' pool
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Fence around pool
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location
Strategically located near key attractions for leisure and business, just minutes away from the airport.
World-Class Amenities
From three swimming pools to a 24/7 fitness center, guests enjoy a resort-style experience with modern comforts.
Culinary Delights
Indulge in diverse dining options, from the innovative Daily Social to artisanal coffees at &More by Sheraton.
To experience the ultimate blend of luxury and convenience, book your stay at Sheraton Jakarta Soekarno Hatta Airport now.
Please note that the property offers shuttle services. If you would like to use this service, kindly inform the property for further details and to arrange the shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
Adults stay for Rp 605,000 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff were incredibly friendly, welcoming, and always happy to help, making us feel valued throughout our stay.
The pool area was excellent – a perfect place to relax and unwind – and the pool bar was a great spot to enjoy a drink while soaking up the atmosphere. Breakfast each morning was enjoyable, with a good variety of delicious options to choose from. We would highly recommend the Sheraton and look forward to returning in the future
N/A
Staff were very warm, friendly and attentive. The room was very comfortable. The amenities were top notch. I also had a great late night meal. I also loved the old heritage style of the resort. All in all, perfect for a transit
Not much not to like.
Perfect location and facilities for stopover through to Europe
Nothing
Top Hospitality und kostenloser Flughafen Shuttle.
Perfektes Hotel in Flughafennähe inkl. Pool.
Preise im Restaurant ein wenig teurer als sonst in Indonesien.
First front desk were very friendly corprative team from the butler to the team of the frontdesk .
The hotel Indonesian style 95%
Very close to the airport
One of the rooms were mold smell but the frontdesk team sorted it out with no time .
Die Lage
Die Zimmer müffeln nach feuchtem Keller. Das eine schlimmer als das andere, aber sie müffeln alle und das Problem ist bekannt
Almost everything
The number of the staff who are serving the visitors during the breakfast is not enough and they take too long time to response to our requests
Rustige lokatie vlakbij het vliegveld, goed geïsoleerd, fijne lakens
Minder chique dan verwacht
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