DoubleTree by Hilton London Victoria

Hotels
Doubletree by Hilton
8.2 (3828 reviews)
2 Bridge Place, Victoria , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.59
Many mentions of dust and a dirty room experience. Issues reported with cleanliness.
Service
9.06
Consistently praised, especially breakfast staff like Belinda and Kaushi. Excellent service mentioned frequently.
Location
9.1
Multiple reviews highlighted the great location close to attractions.
Room Quality
7.05
Mention of old and poorly maintained rooms, with issues like noise and odor.
Amenities
8.08
Amenities mentioned like breakfast quality were noted positively.
Value for Money
7.54
Concerns raised about pricing not matching quality.
Food and Beverage
9.09
Excellent breakfast service and variety mentioned in multiple reviews.
Overall Experience
8.06
Mixed feelings but positive mentions outbalance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:34

Property Description

Luxurious Rooms with Modern Amenities
The Double Tree by Hilton London - Victoria offers spacious and warmly furnished rooms equipped with private bathrooms, flat-screen TVs, and complimentary WiFi. Some rooms even feature balconies for a touch of luxury.

Dining Experience at 2 Bridge Place
Indulge in a culinary delight at 2 Bridge Place, where a European á la carte menu made with locally sourced ingredients awaits. Pair your meal with a selection of seasonal dishes and unwind with cocktails in the stylish bar.

Prime Location for Exploring London
Conveniently located opposite Victoria Station, this hotel provides easy access to top attractions like Buckingham Palace and the London Eye. With shopping centers, theatres, and iconic landmarks within walking distance, your London adventure begins at our doorstep.

Book your stay at Double Tree by Hilton London - Victoria for a luxurious and convenient experience in the heart of London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3828 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 9.09
Overall Experience: 8.06
S
Soldi solo_traveller it
8
Pros:

Ottimo hotel

Cons:

Assenza scovolino in bagno

2026-04-11 via Nuitee
W
Williams family_with_children us
10
Definitely a five star find! Would stay there anytime we are back.
Pros:

The breakfast was amazing and the staff for breakfast was so nice. It was so good for both the adults and the kiddos that are very picky eaters! It made our day start so much easier

Cons:

I can’t imagine anything that could be better!

2026-04-10 via Nuitee
J
john solo_traveller ie
8
Pros:

Location excellent

Cons:

Aircon not great room very warm

2026-04-10 via Nuitee
P
Paolo solo_traveller ch
8
2026-04-10 via Nuitee
V
VBA family_with_children es
8
2026-04-10 via Nuitee
R
Roberts couple lv
8
2026-04-10 via Nuitee
S
Salvatore solo_traveller ch
8
2026-04-09 via Nuitee
S
Seba family_with_children us
7
2026-04-08 via Nuitee
T
Tara Selenga solo_traveller nl
5
2026-04-07 via Nuitee
R
Radek family_with_children pl
4
Pros:

Location, helpul and very kind front desk and restaurant associates. Working lifts. Never waiting for breakfast for too long.

Cons:

Dirty rooms, mouldy showers, and very bad bartenders. Actually, there were no bartenders. They were evening table setters, waiters, and probably cleaners all at the same time. They had no idea how to make drinks. Also, cheap, disgusting wine — like something brought from Tesco. No water replenishment despite assurances from the housekeeping manager. Poor breakfast — always the same full English, no variations. Same ham, same cheese. You start thinking about eating your own foot after the fourth day. We waited 20 minutes for a cooked breakfast. The rooms require refurbishing and are very dated.

2026-04-07 via Nuitee
G
Garry family_with_children gb
8
2026-04-07 via Nuitee
S
Seungmo couple it
10
Pros:

Good location and affordable price.

2026-04-07 via Nuitee
A
ANN family_with_children gb
9
2026-04-06 via Nuitee
A
Agyemang-Oko couple de
10
Great Location, Delicious Breakfast and Excellent Staffs
Pros:

The rooms were very clean, spacious, and beautifully maintained. The hotel is conveniently located close to both Victoria Station and Victoria Coach Station, making it easy to get around. The staff were respectful, attentive, and provided excellent service throughout my stay. I would highly recommend this hotel to anyone.

Cons:

Nothing everything was perfect

2026-04-06 via Nuitee
M
Mikael family_with_children dk
7
2026-04-05 via Nuitee
S
szabolcs couple gb
10
2026-04-05 via Nuitee
D
D. P. Kelly extended_group ie
6
2026-04-03 via Nuitee
R
Rosemarie family_with_children at
10
alles perfekt!
2026-04-03 via Nuitee
D
Dawn family_with_children gb
10
2026-04-03 via Nuitee
J
Jacky solo_traveller gb
7
2026-04-03 via Nuitee