DoubleTree by Hilton London Victoria

Hotels
Doubletree by Hilton
8.2 (3886 reviews)
2 Bridge Place, Victoria , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.59
Many mentions of dust and a dirty room experience. Issues reported with cleanliness.
Service
9.06
Consistently praised, especially breakfast staff like Belinda and Kaushi. Excellent service mentioned frequently.
Location
9.1
Multiple reviews highlighted the great location close to attractions.
Room Quality
7.05
Mention of old and poorly maintained rooms, with issues like noise and odor.
Amenities
8.08
Amenities mentioned like breakfast quality were noted positively.
Value for Money
7.54
Concerns raised about pricing not matching quality.
Food and Beverage
9.09
Excellent breakfast service and variety mentioned in multiple reviews.
Overall Experience
8.06
Mixed feelings but positive mentions outbalance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:34

Property Description

Luxurious Rooms with Modern Amenities
The Double Tree by Hilton London - Victoria offers spacious and warmly furnished rooms equipped with private bathrooms, flat-screen TVs, and complimentary WiFi. Some rooms even feature balconies for a touch of luxury.

Dining Experience at 2 Bridge Place
Indulge in a culinary delight at 2 Bridge Place, where a European á la carte menu made with locally sourced ingredients awaits. Pair your meal with a selection of seasonal dishes and unwind with cocktails in the stylish bar.

Prime Location for Exploring London
Conveniently located opposite Victoria Station, this hotel provides easy access to top attractions like Buckingham Palace and the London Eye. With shopping centers, theatres, and iconic landmarks within walking distance, your London adventure begins at our doorstep.

Book your stay at Double Tree by Hilton London - Victoria for a luxurious and convenient experience in the heart of London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3886 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 9.09
Overall Experience: 8.06
I
Iben couple dk
8
Godt sted - glad for at vi bestilte tidligt da prisen steg kraftigt senere
Pros:

God beliggenhed lige ved Victoria Station, god morgenmad og venligt personale

Cons:

Som alle London hoteller lidt småt men det gik.

2026-05-14 via Nuitee
D
daniel couple it
6
Pros:

Posizione, staff

Cons:

Pulizia, vetustà struttura, prezzo

2026-05-14 via Nuitee
B
Beverley couple gb
10
2026-05-13 via Nuitee
C
Christian solo_traveller fr
10
2026-05-13 via Nuitee
B
Beate solo_traveller no
10
2026-05-11 via Nuitee
G
ghanwa solo_traveller gb
6
2026-05-10 via Nuitee
C
Chris solo_traveller gb
10
2026-05-10 via Nuitee
T
travelman solo_traveller gb
8
2026-05-10 via Nuitee
N
Natalie extended_group gb
7
Ok overall but expected more for the price .
Pros:

Room was really nice , book in with a warm cookie was a nice touch.

Cons:

Glass mirror had marks all over it , bathroom door wasn’t clean , ants crawling around jam pots at breakfast . No toothpaste or toothbrush provided .

2026-05-10 via Nuitee
A
Anna solo_traveller gb
9
Very good would recommend this hotel
Pros:

Bright reception, we were kindly given our rooms early , staff friendly and helpful, room very clean and bed very comfortable

Cons:

Bad smell around entrance

2026-05-10 via Nuitee
M
Megan C couple gb
9
2026-05-09 via Nuitee
E
Enobong couple ng
9
Awesome stay
Pros:

I was here on a 4 day holiday with my husband. I really loved the room. The staff were really warm and the location is super central. Just 5 mins from the station and wicked musical theatre. Lovely neighborhood. I also liked the welcome cookies.

Cons:

I would have loved a lil more add ons like a robe and room slippers.

2026-05-09 via Nuitee
J
Joanna solo_traveller gb
6
Pros:

Excellent location, right next to victoria station.

Cons:

Very expensive.

2026-05-08 via Nuitee
G
Gustavo family_with_children es
9
2026-05-08 via Nuitee
M
Maria Victoria couple es
10
Perfecto
Pros:

Todo en general, la ubicación es perfecta con la estación Victoria pegada.
Los trabajadores muy agradables y la habitación tiene un tamaño normal y bueno para pasar unos dias.

Cons:

Nada en general

2026-05-08 via Nuitee
L
Luca couple it
8
2026-05-07 via Nuitee
O
Olena family_with_children ua
10
2026-05-07 via Nuitee
C
Candace couple za
9
2026-05-06 via Nuitee
B
Bonnie couple gb
9
Pros:

Clean comfy and right by the station

2026-05-05 via Nuitee
M
Malika solo_traveller se
9
2026-05-05 via Nuitee