Crowne Plaza Silicon Valley North - Union City by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.9 (484 reviews)
32083 Alvarado-Niles Road , Union City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean place
Close to attractions
Nice pool area
Cons:
Room maintenance issues
Poor food quality
Lack of communication from staff

Categories

Cleanliness
6.86
The towel wasn't washed clean.
Service
8.33
Issues with providing invoices and general service concerns.
Location
9.37
Very local to everything.
Room Quality
7.32
Problems with heater, TV remote, and overall room maintenance.
Amenities
7.85
Basic amenities available, but not always functioning properly.
Value for Money
9.31
The price fits the experience, though issues were noted.
Food and Beverage
6.36
Many dining issues were reported, including poor quality meals.
Overall Experience
7.83
Mixed feelings due to several service and quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:28

Property Description

Convenient Location and Amenities
Situated off Freeway 880 in San Francisco’s East Bay, Crowne Plaza Silicon Valley North - Union City offers free WiFi and an on-site restaurant. Each studio includes a flat-screen TV, seating area, and en suite bathroom, along with tea/coffee facilities and a microwave.

Delicious Dining Options
The Royale Cafe Restaurant at the hotel offers a full a la carte breakfast and a diverse lunch/dinner menu featuring everything from omelets to fresh seafood.

Relaxation and Recreation
Guests can unwind in the outdoor pool, hit the fitness center, or enjoy a game of tennis on the sports court during their stay at Crowne Plaza Silicon Valley North - Union City.

Book your stay now to experience comfort and convenience at our Union City hotel!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 484 reviews
Cleanliness: 6.86
Service: 8.33
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 9.31
Food and Beverage: 6.36
Overall Experience: 7.83
K
Kevin • solo_traveller • us
8
Pros:

Clean

Cons:

Needs better refrigeration

2026-03-30 • via Nuitee
O
Olivia • couple • us
10
Good value. Would use this property again
Pros:

Location

Cons:

Separation from main lobby. No hotel directory

2026-03-29 • via Nuitee
L
Lujano • family_with_children • us
10
Pros:

Cero ruidos.

Cons:

No me especificaron sobre el desayuno incluído en mi estancia.

2026-03-17 • via Nuitee
J
John • family_with_children • us
6
2026-03-17 • via Nuitee
A
Armando • couple • us
10
Pros:

Excellent customer service our room was ready when we arrived. Staff was nice and friendly

2026-03-15 • via Nuitee
A
Angela • couple • ch
6
Pros:

Good location
Good size of room
Comfortable bed

Cons:

Breakfast was not adequate

2026-03-14 • via Nuitee
E
Elijah • solo_traveller • us
7
2026-02-24 • via Nuitee
P
Paul • couple • us
5
2026-02-23 • via Nuitee
X
xin • couple • us
3
感觉一般
Pros:

交通便利

Cons:

没有热水壶提供热水

2026-02-22 • via Nuitee
P
Paul • couple • us
4
bad
Pros:

location

Cons:

the room bathroom was broken no towel water leaking in the floor

2026-02-13 • via Nuitee
P
Paul • couple • us
3
2026-02-13 • via Nuitee
K
KEVIN • family_with_children • pa
10
Pros:

The people are really nice and quick to do things

2026-02-13 • via Nuitee
P
Paul • couple • us
1
Pros:

dirty room

Cons:

no towels

2026-02-13 • via Nuitee
C
Chris • couple • gb
8
2026-01-27 • via Nuitee
R
Ricardo • solo_traveller • us
10
2026-01-26 • via Nuitee
P
Patricia • couple • us
5
For the most part a lot of things in my hotel didn’t work. I had to call twice to get my heater fixed. I had to go to re
Pros:

Very local to everything

Cons:

I kept getting locked out of my room. The remote to the tv didn’t work. The heater also didn’t work.

2026-01-21 • via Nuitee
M
Michelle • family_with_children • us
9
We would return for the comfort of the bed. Then next time we'll try the breakfast.
Pros:

The bed was super comfy. We fell asleep fast.

Cons:

There was a huge rat running from the building to the dumpster. It was disgusting. We made sure not to park near the bushes just in case.
When we checked in, the front desk didn't mention breakfast hours, then we miss it. My husband did stop by around 9:30. Not much left over.

2026-01-19 • via Nuitee
M
Mosese • family_with_children • us
7
2026-01-19 • via Nuitee
K
Kai • couple • us
10
Pros:

Everything was great especially the person at the front desk

Cons:

Property was perfect

2026-01-19 • via Nuitee
S
Sánchez • couple • gt
10
Bonito
Pros:

Instalaciones y comodidad,
Todo excelente

Cons:

El personal nada simpático, no pudo ayudarme mucho con el idioma y tampoco buscó soluciones

2026-01-19 • via Nuitee