Hampton Inn Battle Creek

Hotels
•
Hampton Inn
5.7 (204 reviews)
1150 Riverside Drive , Battle Creek , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful/front desk staff (several mentions)
Good/fair breakfast
Convenient location (close to highway)
Comfy bed (one review)
Friendly/clean check-in reported by some guests
Cons:
Major cleanliness problems: mold smell, spider webs, dust, stained tubs/floors
Room maintenance issues: chipped walls, broken toilet seat, misaligned doors, odd toilet noise
Amenities unavailable or nonfunctional: pool empty/closed, workout room down, no in-room microwave/fridge
Service failures on operational issues: heating not fixed, entry/lock battery problems, reservation confusion
Breakfast shortages and limited offerings (no creamer, limited egg options)
Noise from traffic and accessibility concerns for disabled guests

Categories

Cleanliness
3.5
Multiple reviews report dirty rooms, spider webs, dusty furniture, mold smell, stained floors and a nasty tub/toilet — clear negative sentiment on cleanliness.
Service
7.5
Mixed but generally positive interpersonal service: several staff members (e.g., front-desk agents, Shauna) were described as helpful and kind, though there were notable service failures (no response to heating issues, entry/lock problems, reservation handling). Rating slightly elevated to offset other low categories while reflecting the documented staff efforts.
Location
9
Location is repeatedly described as convenient/close to highway and generally good; some guests noted traffic noise but overall location sentiment is positive.
Room Quality
4
Rooms show multiple quality issues: dated/broken bathroom fixtures, chipped walls, stained bathtub, misaligned doors, screeching toilet, broken toilet seat and other maintenance problems impacting room quality.
Amenities
4.2
Amenities were frequently problematic: pool often empty or closed, workout room down, no microwave/refrigerator in rooms reported, elevator issues, and missing small items (creamer, soap).
Value for Money
5.7
Not explicitly quantified in reviews; assigned target overall rating. Reviews imply mixed value due to cleanliness/maintenance issues despite decent location and helpful staff.
Food and Beverage
6.5
Breakfast generally described as 'good' or 'fair' by multiple guests, though there were complaints about limited offerings (egg whites only), items running out, and missing condiments (no creamer).
Overall Experience
5.2
Aggregate impression is mixed-to-negative: some positive interactions and partial renovations, but pervasive cleanliness, maintenance, amenity and service lapses produced an overall below-target experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location: Situated adjacent to Lakeview Square Mall in Battle Creek, Michigan, the Hampton Inn offers easy access to local attractions like Binder Park Zoo and Kellogg's World Headquarters.

Comfortable Amenities: Enjoy a complimentary hot breakfast, unwind on signature Cloud Nine beds, and take a relaxing swim in the indoor pool. Guests can also savor a cup of coffee from in-room coffeemakers and utilize the free access to a nearby fitness center.

Nearby Attractions: Explore the Kimball House Museum, relax at Willard Beach and Park, or tee off at one of the nearby golf courses. With so much to see and do in the area, Hampton Inn Battle Creek is the perfect choice for your stay.

Book your stay at Hampton Inn Battle Creek now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Guest Reviews

5.7
Based on 204 reviews
Cleanliness: 3.5
Service: 7.5
Location: 9
Room Quality: 4
Amenities: 4.2
Value for Money: 5.7
Food and Beverage: 6.5
Overall Experience: 5.2
D
Debra • couple • us
5
2026-11-01 • via Nuitee
M
Marlene • family_with_children • us
9
2026-10-26 • via Nuitee
Y
Yaws • solo_traveller • us
10
Pros:

Everyone was very nice and helpful.

Cons:

Outlets need work. and the bathroom had stuff coming off

2026-10-20 • via Nuitee
S
stephanie • couple • us
5
70% terrible it was cold in my room and we couldn’t sleep no one would come to the room to check on
Pros:

The breakfast was good the location was good my room was cold the heat did not work and they had no one that could fix it I was cold and couldn’t sleep they didn’t offer any extra blankets or even come to room to checkout the heater

2026-10-19 • via Nuitee
J
Jim • solo_traveller • us
10
2026-10-18 • via Nuitee
A
Antonio • family_with_children • us
10
Pros:

Comfy bed

Cons:

Spider webs rooms needs dusting this isn't the first time I've found spider webs and dusty furniture

2026-10-16 • via Nuitee
B
Beane • couple • us
8
2026-10-14 • via Nuitee
S
Stanley • solo_traveller • us
1
Worst hotel ive ever experienced
Pros:

The kindness they attempted to provide

Cons:

It smells of mold. Floors are stained, the screen was ripped. And you could hear the traffic. Im disabled and would end up hospital bound if I stayed overnight

2026-10-10 • via Nuitee
M
Marco Guido • solo_traveller • us
7
2026-10-07 • via Nuitee
B
Brian • extended_group • us
7
Overall I would rate this place a 3 star.
Pros:

Breakfast was good but a pretty crowded space.

Cons:

Disappointed both the pool and workout room was down. There were a few minor items that need attention.

2026-08-17 • via Nuitee
T
Thain • couple • ca
10
I’d stay there again and again
Pros:

Close to the highway on/off ramps. Clean. The young lady that checked us in was really lovely.

Cons:

Nothing.

2026-08-15 • via Nuitee
A
addis • solo_traveller • us
2
Pros:

Nothing

Cons:

The rooms are very dirty.There is no microwave , there is no refrigerator the tub was nasty the toilet seat was broken. The elevator barely opened. The pool wasn't filled and when I got there, they told me I didn't have a reservation when I did I had packages sent there which I did get it was a disaster. There was no Creamer for the coffee and the breakfast was not that great.

2026-08-10 • via Nuitee
G
Georgia • couple • us
3
It was very stressful!!!!
Pros:

The breakfast was fair.

Cons:

They could have eggs instead of just egg whites. And when we got there to eat the food was quite emptied out. An hour and a half left till breakfast ended.
We checked in threw our belongings in, and left for a funeral, when we returned we couldn’t get in, the battery died. My husbands medicine for diabetes was inside, we went to go eat dinner everything was closed by then. We did not get in our room until 10:40pm.

2026-08-09 • via Nuitee
7
794darylc • Business
4
A Hotel With Two Stories To Tell
Pros:

Lifetime Diamond member here.... roughly 150 to 170 nights per year in hotels...
I have experience with MANY Hamptons.
This is a hotel of two very different tales. Mostly, the other reviews below are true.
First, as of early August '26, it is obvious this hotel was recently renovated and that is great. This renovation clearly included the lobby, the hallways... and then this is where it gets odd... "part" of the room itself? New carpet, partial new furniture perhaps, etc. The parts renovated are nice.
Second, what is odd and creates two tales is that the bathrooms were definitely not renovated and are very dated and concerning. Chipped walls, bathtub with stains, certainly below the standard of most (not all) Hamptons.
In addition, as noted by others, there are things that are concerning. For instance, our toilet made a very odd, loud screeching sound on each flush. It worked fine, but the noise is something i have never heard from a toilet. There was no soap for showering (which always draws a question of then what else was missed in the cleaning process). The room door would not close on its own without force. The bathroom door was out of alignment and it takes force to get it to close. There is no wall control for the AC/Heating. The pool was nearly empty. There was no parking when we arrived.
And.... so on....
It is just an odd hotel with some renovations (good) and then very concerning / odd issues throughout. Perhaps they are not done yet? They need to be not done yet, there is more to address.
That said, I believe her name was Shauna at the front desk, tried really hard (joyfully) to address a couple of the issues. That was appreciated.
Lower end Hampton for sure.... not the worst... but not necessarily average either.

2026-08-05 • via Tripadvisor
M
Mike • extended_group • us
7
Guys golf trip
Pros:

Clean and friendly

Cons:

No place to hang out

2026-08-03 • via Nuitee
T
Tiffany • family_with_children • us
3
This was not the stay advertised.
Pros:

It was in a perfect location.

Cons:

My rooms were on 2 different floors and the halls were dirty.

2026-08-03 • via Nuitee
J
Jen • family_with_children • us
9
Perfect place to spend the weekend with my grandkids, close to the wedding we attended.
Pros:

The breakfast was amazing! So many options, everything was fresh and delicious, absolutely exceeded my expectations for a free breakfast! The staff was very pleasant and attentive and worked very hard to ensure guests were well taken care of.

Cons:

We had to ask for linens at the front desk for the sofa bed rather than them already being in the room , and the fitted sheet was the wrong size. We made it work, but it was inconvenient. I've worked in hotel housekeeping in the past and was surprised that the linens weren't already in the room.

2026-07-18 • via Nuitee
J
Jean • couple • us
4
It was memorable and not in a good way .
Pros:

Breakfast area was clean and good. Room was clean and comfortable . Dog run was supported with bags and it was clean.

Cons:

Desk personnel at check in was busy on the phone dealing with a long exchange. At checkout a cleaning staff had to look for the desk clerk.
The doors are heavily painted and required SEVERAL strong attempts to open our room door and the most terrifying was in the morning when we couldn’t exit our room. (And we are not handicapped or lacking strength) stairway doors were also stuck to the point of being unusable. The sign at the entrance said it was under renovations. We saw no evidence of that .
The overly painted doors are a hazard. Booking.com gave no warning of this condition. Won’t use Booking.com again

2026-07-15 • via Nuitee
S
Sierra • couple • us
7
Pros:

It was quiet, room was nice, breakfast was good

2026-07-13 • via Nuitee
S
sarasQ2613RX • Family • Indianapolis, Indiana
6
Potential Structural issues?
Pros:

It’s clear this hotel was recently repainted and recarpeted. It looks good inside and out

However, the sheets don’t fit properly and are oddly a cream color not white. Typical furniture for a Hampton.. bath tub is chipped.

More concerning, we noticed a drawer open on the tv cabinet when we walked into our room….i closed it and it reopened. We realized the entire floor on that side of the room is seriously sloping. Like 10 degrees. I reported it to the front desk who said “someone woukd have noticed when they re-carpeted”. Sorry, that’s not the right answer. Carpet guys might notice but it’s not their job to fix structural failures….this is going to be on the news if it collapses. I really would have preferred an answer like “yes, we are aware of the dip, it’s been thoroughly inspected and we have underpinned the foundation”. The drawer remaining open could really hurt someone too, by hitting it as they walk by.

I’m a little afraid to stay here as it could be they simply carpeted and patched a serious structural problem with the floor, and staff doesn’t seem to care.

We are booked for two nights. I don’t want to lose money but this is a bit concerning

2026-07-10 • via Tripadvisor