Hampton Inn Memphis / Southaven

Hotels
•
Hampton Inn
7.8 (276 reviews)
7097 Sleepy Hollow Dr. , Southaven , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
6.69
The room was dirty and had a bad odor; there were complaints about the overall cleanliness.
Service
8.66
Front desk staff was friendly and accommodating, providing good service overall.
Location
8.7
Conveniently located near shops and restaurants.
Room Quality
6.65
Multiple complaints about room quality, including issues with bedding and decor.
Amenities
7.68
Basic amenities mentioned, some were satisfactory while others need improvement.
Value for Money
7.64
Perceived as overpriced for the quality and cleanliness received.
Food and Beverage
7.69
Breakfast was noted as good but inconsistent in quality.
Overall Experience
8.66
Despite a few issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:06

Property Description

Convenient Location and Amenities

Located just off Interstate 55, the Hampton Inn Memphis / Southaven offers an outdoor pool and rooms with free Wi-Fi and cable TV. Guests can enjoy the convenience of a comfortable seating area, work desk, microwave, and refrigerator in select rooms.

Delicious Breakfast and Business Facilities

Start your day with a hot breakfast buffet at the hotel and take advantage of the on-site business center. The front desk is available 24/7 to assist you with any needs during your stay.

Nearby Attractions

Explore the nearby Tanger Outlet Mall, visit the iconic Graceland just 6.2 miles away, or take a short drive to Memphis Zoo and the National Civil Rights Museum. Book your stay now for a memorable experience at Hampton Inn Memphis / Southaven.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 276 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
R
Robert • solo_traveller • us
10
2026-05-02 • via Nuitee
L
Lopez • extended_group • us
5
2026-04-21 • via Nuitee
M
Michelle • solo_traveller • us
7
2026-04-03 • via Nuitee
D
Dorothy • extended_group • us
9
The day was not long stay too nice and they was good and always
Pros:

I’m not much of a breakfast person, but it was good

Cons:

The bed was comfortable

2026-03-09 • via Nuitee
H
Hampton • couple • us
10
2026-03-05 • via Nuitee
P
Patricia • couple • us
8
2026-02-28 • via Nuitee
P
Patricia • couple • us
10
We will be back
Pros:

The room smelled so good n clean. The staff was very very pleasant Beds we’re comfortable n breakfast was great. We would definitely stay again

Cons:

Nothing

2026-01-19 • via Nuitee
D
Don • solo_traveller • us
10
2025-11-17 • via Nuitee
B
Ben • couple • us
1
I booked a 2 bed room through you but it was a 1 bed room. Very not satisfactory
Pros:

Nice

Cons:

Nothing .

2025-11-08 • via Nuitee
D
Don • couple • us
10
2025-10-13 • via Nuitee
B
Brenda • family
10
Pros:

The room was very clean and quiet. The staffs were very friendly and helpful.

2025-10-07 • via Nuitee
P
Phil and Trish • partner
10
Pros:

Pet friendly. Nicely decorated. Guest laundry ($3 per load per machine). Fitness center

2025-10-06 • via Nuitee
D
David • partner
10
Pros:

Yes

2025-10-04 • via Nuitee
Z
Z9056RPellenl • Family
4
Not up to Hilton Standards
Pros:

Not up to Hilton standards. Sheets are too small for the bed and keep coming off. The bathroom door has a section cut out of it so it will close because the vanity is too wide for the room. The legs on the bathroom vanity do not touch the floor for some reason. The toilet is very short and small. These are things you don’t expect to see in a room costing $140 per night 😡

2025-10-03 • via Tripadvisor
H
hannah
6
Pros:

Room was stuffy and the air wasn't working as it should. It smelt like weedy outside of our building every time we went out. Seems they are or have been doing some updates and things just didn't seem like a normal HAMPTON- bc we stay at them all the time.

2025-09-30 • via Nuitee
E
Eduardo • family
2
Pros:

Room reserved was for a king bed with sofa bed. Instead we got a queen bed with no sofa bed. We did not receive a partial refund or nothing. Room was dirty. Very bad service.

2025-09-28 • via Nuitee
C
Christian • partner
10
Pros:

Run down hotel - urgent need of renovation

2025-09-26 • via Nuitee
D
Daniel
8
First time in Memphis
Pros:

Need to change carpet (it terrible)

2025-09-20 • via Nuitee
K
Kiatcha • partner
2
Pros:

I thought for sure I booked a room with a King bed and got two queen instead. Property itself needs updating.

2025-09-20 • via Nuitee
K
Kim • friends
10
Pros:

Rooms were nice. The front desk clerks were friendly and helpful!

2025-09-14 • via Nuitee