Hampton Inn Memphis / Southaven

Hotels
•
Hampton Inn
7.8 (283 reviews)
7097 Sleepy Hollow Dr. , Southaven , us
+1 662-349-8855

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
6.69
The room was dirty and had a bad odor; there were complaints about the overall cleanliness.
Service
8.66
Front desk staff was friendly and accommodating, providing good service overall.
Location
8.7
Conveniently located near shops and restaurants.
Room Quality
6.65
Multiple complaints about room quality, including issues with bedding and decor.
Amenities
7.68
Basic amenities mentioned, some were satisfactory while others need improvement.
Value for Money
7.64
Perceived as overpriced for the quality and cleanliness received.
Food and Beverage
7.69
Breakfast was noted as good but inconsistent in quality.
Overall Experience
8.66
Despite a few issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:06

Property Description

Convenient Location and Amenities

Located just off Interstate 55, the Hampton Inn Memphis / Southaven offers an outdoor pool and rooms with free Wi-Fi and cable TV. Guests can enjoy the convenience of a comfortable seating area, work desk, microwave, and refrigerator in select rooms.

Delicious Breakfast and Business Facilities

Start your day with a hot breakfast buffet at the hotel and take advantage of the on-site business center. The front desk is available 24/7 to assist you with any needs during your stay.

Nearby Attractions

Explore the nearby Tanger Outlet Mall, visit the iconic Graceland just 6.2 miles away, or take a short drive to Memphis Zoo and the National Civil Rights Museum. Book your stay now for a memorable experience at Hampton Inn Memphis / Southaven.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

7.8
Based on 283 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
L
L7527LXlisar • Couples
6
Misses the mark slightly.
Pros:

Compared to the one we stayed in the night before this one missed the mark. Craftsmanship of doing remodel is poor. Our flooring didn’t meet the wall. TV was dirty in the corners of the screen. Doors need painted but the lobby is very nice. Staff was one girl at front desk. She was very nice. We had no ice bucket in room. Pool was clear but needed vacuuming. Just needs a little more help or effort. Would do again soon but expect it to go down hill and will not stay if a year from now.

2026-08-04 • via Tripadvisor
E
E6298ZOcarries • Couples • Southside, Alabama
2
Dirty Hotel
Pros:

This was the worst kept Hampton Inn we have ever experienced. The door to our room did not lock. The bathroom mirror had something on it in two places. I don’t believe it was cleaned. The smooth floors had a film on them that tracked when walked on. The carpet needed to be vacuumed. The bathroom door scraped the vanity top when opening or closing. We were on the last leg of a 2000+ mile road trip. If we had not been tired from a 12 hour day on the road we would have refused to stay. This is definitely not the experience we have had with Hampton Inn in the past.

2026-07-13 • via Tripadvisor
O
Oakes • solo_traveller • us
7
2026-07-13 • via Nuitee
A
Andrela • family_with_children • us
8
2026-06-01 • via Nuitee
D
Dem Boyz • solo_traveller • us
10
2026-05-22 • via Nuitee
T
Taylor • family_with_children • us
9
2026-05-19 • via Nuitee
C
Curstyn • couple • us
10
would stay here again!!
Pros:

It was very clean, smelled good, the staff was amazing and so sweet.

Cons:

there was nothing we didn’t like

2026-05-19 • via Nuitee
R
Robert • solo_traveller • us
10
2026-05-02 • via Nuitee
L
Lopez • extended_group • us
5
2026-04-21 • via Nuitee
M
Michelle • solo_traveller • us
7
2026-04-03 • via Nuitee
D
Dorothy • extended_group • us
9
The day was not long stay too nice and they was good and always
Pros:

I’m not much of a breakfast person, but it was good

Cons:

The bed was comfortable

2026-03-09 • via Nuitee
H
Hampton • couple • us
10
2026-03-05 • via Nuitee
P
Patricia • couple • us
8
2026-02-28 • via Nuitee
P
Patricia • couple • us
10
We will be back
Pros:

The room smelled so good n clean. The staff was very very pleasant Beds we’re comfortable n breakfast was great. We would definitely stay again

Cons:

Nothing

2026-01-19 • via Nuitee
D
Don • solo_traveller • us
10
2025-11-17 • via Nuitee
B
Ben • couple • us
1
I booked a 2 bed room through you but it was a 1 bed room. Very not satisfactory
Pros:

Nice

Cons:

Nothing .

2025-11-08 • via Nuitee
D
Don • couple • us
10
2025-10-13 • via Nuitee
B
Brenda • family
10
Pros:

The room was very clean and quiet. The staffs were very friendly and helpful.

2025-10-07 • via Nuitee
P
Phil and Trish • partner
10
Pros:

Pet friendly. Nicely decorated. Guest laundry ($3 per load per machine). Fitness center

2025-10-06 • via Nuitee
D
David • partner
10
Pros:

Yes

2025-10-04 • via Nuitee