Macleay Hotel

Hotels
8.4 (3720 reviews)
28 Macleay Street, Potts Point , Sydney , au

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful and informative staff
Excellent central location with harbour/Opera House/bridge views
Good value for money (frequently mentioned)
Well-equipped kitchenettes in rooms
Clean and comfortable rooms reported by many
Close to public transport, cafes and restaurants
Cons:
Inconsistent cleanliness noted (dusty windows, unclean curtains in one report)
Some rooms small or stuffy; a few cited uncomfortable beds/linens
Paid parking with limited spaces and difficult parking
Breakfast/food charges reported as misleading by at least one guest
Gym off-site and noisy lift in some rooms

Categories

Cleanliness
7.2
Mixed signals: many guests explicitly praised cleanliness and perfect cleaning, but at least one detailed complaint cited dust on windows, unclean curtains and generally unsatisfactory room cleanliness — so overall slightly below the target.
Service
9.8
Consistently excellent: numerous reviews highlight very friendly, helpful and informative staff who accommodated requests (room with view, room changes) and provided local recommendations.
Location
9.5
Very positive and repeatedly mentioned: central position, close to train station, cafes/restaurants nearby and frequent praise for harbour/Opera House/bridge views.
Room Quality
7.6
Mixed: several guests enjoyed comfortable beds, good space in some rooms and kitchenettes; others reported small or stuffy rooms and at least one report of very uncomfortable beds and rough linens — overall slightly below average.
Amenities
8
Generally good: well-equipped kitchenettes, irons and helpful reception noted; negatives include paid/limited parking, gym located off-site and occasional noisy lift — solid but not flawless.
Value for Money
9.3
Frequently praised as great value: multiple reviewers explicitly called out excellent value for money and recommended the hotel for price versus location/view.
Food and Beverage
6.9
Noted issues: few mentions overall, but at least one strong complaint about advertised breakfast being charged/ misleading photos and guests upset by extra charges — reduces this category.
Overall Experience
8.9
Predominantly positive stays with excellent service, location and views driving satisfaction; isolated but significant negative experiences (parking, charges, noise, cleanliness) temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:27

Property Description

Stunning Views
Enjoy breathtaking views of Sydney Harbour, Opera House, or the city skyline right from your room at The Macleay in Potts Point.

Convenient Location
Located within walking distance to Woolloomooloo Bay and the Royal Botanic Gardens, our hotel offers easy access to Sydney's top attractions.

Modern Amenities
Relax in our air-conditioned studios equipped with a kitchenette, iPod docking station, and a large flat-screen TV. Take advantage of our complimentary access to a nearby fitness centre and personalized tour assistance.

Experience the best of Sydney at The Macleay. Book your stay now!

Important information:

Guests are kindly requested to inform the hotel in advance of their preferred bedding configuration. This can be noted in the Special Request Box at the time of booking or by contacting the hotel using the contact details found on the booking confirmation.

*Please note that the fitness center is located 500 meters from the Macleay Hotel, and is not part of the hotel itself.

*Please note that parking is charged and on Fridays and Saturdays, parking is limited and subject to availability.

*Please note that there is a 1.25% charge when you pay with a Visa or MasterCard, 2.25% when you pay with an American Express, 3.45% for Diners Club and 3.50% for JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 3720 reviews
Cleanliness: 7.2
Service: 9.8
Location: 9.5
Room Quality: 7.6
Amenities: 8
Value for Money: 9.3
Food and Beverage: 6.9
Overall Experience: 8.9
C
Connor • couple • gb
10
Great views over Sydney.
Pros:

Great views of the bridge and harbour.

Cons:

Located in a slightly strange part of town.

2026-08-22 • via Nuitee
M
MIKI • couple • jp
8
2026-08-22 • via Nuitee
G
Gary • couple • au
8
An okay basic room with great view.
Pros:

Location was great, as was the view from our harbour-facing room (we paid extra for that).
Comfy bed, quiet. It was a small room - 3 star European size. Okay cafes nearby for breakfast. Close to some good restaurants. Public transport close by.

Cons:

The Booking.com site showed a breakfast room and daily time slot. No such thing. We were pointed to nearby cafes or told to use room service (motel like items). Floor of the very basic kitchenette was quite unstable - something wrong with the underlay. Shower door leaked water every time, no matter how we tried to prevent it. Some of the renovations were a bit shonky, and ALL the lights were very bright - no subtle lighting here.

2026-08-21 • via Nuitee
P
peter • couple • au
7
2026-08-20 • via Nuitee
C
Cox • couple • au
10
Can’t wait to stay again
Pros:

Excellent views, great location and well priced.

2026-08-20 • via Nuitee
W
William • solo_traveller • au
8
Pros:

Welcoming staff, great location, excellent value for money for the single night, and nicely appointed with lots of amenities.

Cons:

Nothing. Everything was brilliant.

2026-08-19 • via Nuitee
U
Uzoma • extended_group • gb
9
Home away from home (cliché but accurate)
Pros:

Staff were fantastic. The location is perfect and the facilities were solid. I will absolutely look to stay at the Macleay Hotel again when I next visit Sydney.

2026-08-18 • via Nuitee
S
Schwartz • extended_group • au
9
Pros:

view of the harbour was fabulous

2026-08-17 • via Nuitee
G
Georgia • couple • au
8
2026-08-17 • via Nuitee
Y
Yudi • couple • au
10
Its amazing experience
Pros:

All good. Well done . We truly love our stay at macleay they upgraded our room so our view was spectacular

Cons:

Good enough

2026-08-16 • via Nuitee
Y
Yaoching • solo_traveller • tw
9
Great stay
Pros:

The front desk is very helpful and friendly. Rooms r clean

Cons:

The faucet needed to be fixed,

2026-08-15 • via Nuitee
P
Peter • couple • au
9
Enjoyed my stay and would return
Pros:

The location was ideal for my trip, staff were very helpful and very clean

2026-08-15 • via Nuitee
J
Jose • solo_traveller • au
9
Perfect
Pros:

Central location close cafes, restaurants, supermarkets. Excellent Public transport access ( buses and trains within minutes.
Hotel is clean, comfortable and the view from my room was spectacular

Cons:

Nil

2026-08-14 • via Nuitee
S
specialk2323 • Family • Auckland, North Island
8
Grest value in excellent location
Pros:

Needed a reasonable well located hotel with parking. MacLeavy ticks the boxes. It's not the ritz. But room size was good. Location was very convenient for city and eastern suburbs. Carpark was great. Room quite tired but very clean. Bathroom looks to have had an update Staff were all lovely. nice choice of cafes and restaurants around. For the price and location I couldn't be more satisfied

2026-08-13 • via Tripadvisor
S
SHUN • solo_traveller • jp
8
2026-08-13 • via Nuitee
P
Petrina • couple • au
9
Fabulous location very convenient to the heart of Sydney.
Pros:

Location was very convenient and the view was amazing.

Cons:

I could hear the lift making noises half the night - and that was while wearing ear plugs.

2026-08-12 • via Nuitee
T
Trudy • couple • au
4
Was ok
Pros:

We liked that we could open the window and get some fresh air. Was close to the shops, staff were friendly.

Cons:

We didn't like that there was a crane right outside our room and was noisy as well as the workers, there wasn't a microwave, you could see the dust and dirt in the room which was not good for my lung disease.

2026-08-11 • via Nuitee
A
Andrew • couple • au
10
As usual, perfect.
Pros:

Cleanliness. Big credit to housekeeping.

2026-08-10 • via Nuitee
S
Sarah • couple • au
8
Great value for money, subject to the soundproofing issue.
Pros:

We had a great view of the harbour (had to pay extra for that but it was worth it). Comfortable, clean room with openable windows so it was great to be able to let fresh air in. The kitchenette was small but very well equipped - more than adequate for eating breakfast and simple microwaveable fare. The staff were friendly and helpful.

Cons:

Our only complaint is that the building itself was not well soundproofed from internal noise - the lifts going up and down, other guests' doors slamming, etc, were all very easily heard in our room even though we weren't right next to the lifts or foyer areas. I'm not sure what can be done about this, but perhaps the doors to the rooms could be made more soundproof?

2026-08-09 • via Nuitee
T
Tagavaimotu • solo_traveller • au
1
2026-08-09 • via Nuitee