Macleay Hotel

Hotels
8.4 (3741 reviews)
28 Macleay Street, Potts Point , Sydney , AU

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful and informative staff
Excellent central location with harbour/Opera House/bridge views
Good value for money (frequently mentioned)
Well-equipped kitchenettes in rooms
Clean and comfortable rooms reported by many
Close to public transport, cafes and restaurants
Cons:
Inconsistent cleanliness noted (dusty windows, unclean curtains in one report)
Some rooms small or stuffy; a few cited uncomfortable beds/linens
Paid parking with limited spaces and difficult parking
Breakfast/food charges reported as misleading by at least one guest
Gym off-site and noisy lift in some rooms

Categories

Cleanliness
7.2
Mixed signals: many guests explicitly praised cleanliness and perfect cleaning, but at least one detailed complaint cited dust on windows, unclean curtains and generally unsatisfactory room cleanliness — so overall slightly below the target.
Service
9.8
Consistently excellent: numerous reviews highlight very friendly, helpful and informative staff who accommodated requests (room with view, room changes) and provided local recommendations.
Location
9.5
Very positive and repeatedly mentioned: central position, close to train station, cafes/restaurants nearby and frequent praise for harbour/Opera House/bridge views.
Room Quality
7.6
Mixed: several guests enjoyed comfortable beds, good space in some rooms and kitchenettes; others reported small or stuffy rooms and at least one report of very uncomfortable beds and rough linens — overall slightly below average.
Amenities
8
Generally good: well-equipped kitchenettes, irons and helpful reception noted; negatives include paid/limited parking, gym located off-site and occasional noisy lift — solid but not flawless.
Value for Money
9.3
Frequently praised as great value: multiple reviewers explicitly called out excellent value for money and recommended the hotel for price versus location/view.
Food and Beverage
6.9
Noted issues: few mentions overall, but at least one strong complaint about advertised breakfast being charged/ misleading photos and guests upset by extra charges — reduces this category.
Overall Experience
8.9
Predominantly positive stays with excellent service, location and views driving satisfaction; isolated but significant negative experiences (parking, charges, noise, cleanliness) temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:27

Property Description

Stunning Views
Enjoy breathtaking views of Sydney Harbour, Opera House, or the city skyline right from your room at The Macleay in Potts Point.

Convenient Location
Located within walking distance to Woolloomooloo Bay and the Royal Botanic Gardens, our hotel offers easy access to Sydney's top attractions.

Modern Amenities
Relax in our air-conditioned studios equipped with a kitchenette, iPod docking station, and a large flat-screen TV. Take advantage of our complimentary access to a nearby fitness centre and personalized tour assistance.

Experience the best of Sydney at The Macleay. Book your stay now!

Important information:

Guests are kindly requested to inform the hotel in advance of their preferred bedding configuration. This can be noted in the Special Request Box at the time of booking or by contacting the hotel using the contact details found on the booking confirmation.

*Please note that the fitness center is located 500 meters from the Macleay Hotel, and is not part of the hotel itself.

*Please note that parking is charged and on Fridays and Saturdays, parking is limited and subject to availability.

*Please note that there is a 1.25% charge when you pay with a Visa or MasterCard, 2.25% when you pay with an American Express, 3.45% for Diners Club and 3.50% for JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 3741 reviews
Cleanliness: 7.2
Service: 9.8
Location: 9.5
Room Quality: 7.6
Amenities: 8
Value for Money: 9.3
Food and Beverage: 6.9
Overall Experience: 8.9
C
Carolyn • couple • nz
9
2026-10-13 • via Nuitee
B
Béatrice • couple • nc
8
2026-10-13 • via Nuitee
B
Béatrice • couple • nc
8
Pros:

J'étais dans un petit studio confortable avec une super vue sur la baie. L'hôtel est proche des transports en commun et des petits commerces et restaurants, ce qui est très pratique.

2026-10-13 • via Nuitee
H
Henry • solo_traveller • us
10
Pros:

Staff was very helpful

Cons:

Shower doors

2026-10-12 • via Nuitee
M
Melitta • family_with_children • de
9
wir kommen gerne wieder
Pros:

sehr freundliches und hilfsbereites Personal
Zimmer sind sauber und gepflegt
die Aussicht war super
Zentrum zu Fuß erreichbar

2026-10-11 • via Nuitee
L
Lucia • extended_group • au
10
2026-10-11 • via Nuitee
N
Niraj • extended_group • au
7
Pros:

Room, location and views were nice

2026-10-11 • via Nuitee
S
Sean van Barkenhuizen • couple • au
8
Great
2026-10-10 • via Nuitee
V
Victoria • couple • au
9
Pros:

Good location
Nice view

Cons:

There was rubbish under the bed and the bathroom floor wasn’t clean

2026-10-10 • via Nuitee
M
Matthew • couple • au
7
Location was perfect but for price the room could use a little love
Pros:

Location was perfect and views stunning

Cons:

Needs updating. Room was old and outdated

2026-10-09 • via Nuitee
A
Alex • couple • au
3
Pros:

The view

Cons:

The room, so small

2026-10-09 • via Nuitee
J
Jemima • solo_traveller • au
8
2026-10-09 • via Nuitee
T
Tonyo • solo_traveller • pf
10
Pros:

L'hôtel la chambre et ses équipements le quartier les supermarchés et restaurant a proximité et un personnel génial et à l'écoute de la clientèle

Cons:

Rien

2026-10-09 • via Nuitee
J
Jasmine • solo_traveller • au
10
Pros:

Beautiful view

2026-10-08 • via Nuitee
P
Paul • solo_traveller • au
9
Great value
Pros:

The view and location. Kitchen facilities in room. Staff were helpful and friendly.

Cons:

Room was a bit small and a little shabby, but offered exceptional value for money. Rooms on lower levels may have poor outlooks.

2026-10-08 • via Nuitee
M
Muhammad • solo_traveller • au
10
If someone want peaceful stay then go to maclaey
Pros:

Everything..excellent staff and very comfortable

Cons:

None

2026-10-08 • via Nuitee
S
Stephen • extended_group • au
10
Pros:

The location. The bed was super comfy

2026-10-08 • via Nuitee
L
Lone • couple • au
9
Great stay. Parked the car and didn’t need it until we left Sydney.
Pros:

Friendly staff and excellent location, walking distance to train and bus stop outside the door

2026-10-07 • via Nuitee
D
Delhove • solo_traveller • au
7
2026-09-19 • via Nuitee
T
Teodor • solo_traveller • cz
10
2026-09-19 • via Nuitee