Macleay Hotel

Hotels
Independent
8.6 (144 reviews)
28 Macleay Street, Potts Point, New South Wales, 2011 , Potts Point , AU

Facilities

Fitness facilities
Front entrance ramp
Express check-out
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Comfortable beds
Value for money
Cons:
Noisy rooms
Heating issues
Limited amenities
Breakfast not included

Categories

Cleanliness
8.35
The rooms were clean, but there were minor issues mentioned with the shower.
Service
9.35
Staff received positive feedback for helpfulness and support during stay.
Location
9.35
Great central location with easy access to transportation and nearby amenities.
Room Quality
7.85
Room quality had mixed reviews, with some issues like noise and heating.
Amenities
8.35
Amenities met basic needs, though some facilities were less than expected.
Value for Money
8.85
Good value considering the central location and included services.
Food and Beverage
7.85
Breakfast options were limited; most guests opted to eat elsewhere.
Overall Experience
8.85
Overall, positive experiences noted; however, improvements needed in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:06

Property Description

Step into elegance at the Macleay Hotel, where Art Deco charm meets modern comfort in the heart of Sydney.

Relax & Refresh
Unwind by our sparkling outdoor pool or maintain your fitness routine at our state-of-the-art fitness center.

Culinary Delights
Savor the rich flavors of Korean cuisine at our renowned restaurant, Diana, or enjoy the convenience of room service for a cozy dining experience in the comfort of your room.

Convenient Amenities
Stay connected with complimentary Wi-Fi and take advantage of our 24-hour business center, express check-in and check-out, and daily housekeeping to make your stay effortless.

Embrace all that Sydney has to offer – book your stay at Macleay Hotel today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.6
Based on 144 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
E
Elizabeth solo_traveller au
9
Great location. Great view from my room.
Pros:

Great service. Loved the view

Cons:

A bit noisy due to building sounds.

2026-06-05 via Nuitee
A
Amanda solo_traveller au
10
Perfectly situated hotel with stunning Sydney harbour views.
Pros:

The view of Sydney Harbour

2026-06-05 via Nuitee
M
MIKA couple jp
8
2026-06-03 via Nuitee
D
Damien solo_traveller au
10
2026-06-02 via Nuitee
J
John couple au
7
An enjoyable 3 night stay, I would only rate the property 3 stars.The front of house and house keeping staff very helpfu
Pros:

Location

Cons:

It’s not that we didn’t like it, just that it was very tired. The little kitchenette in particular.

2026-06-02 via Nuitee
G
Gloria extended_group de
8
Nice hotel and friendly staff
Pros:

Friendly staff and good location

Cons:

Everything was ok.
The rooms are a bit outdated but you have everything what you need.

2026-06-01 via Nuitee
H
Heather extended_group au
5
Pros:

Location and free parking

Cons:

Room very small for 4 adults
No where to put bags
No hot water due to external issues , but no compensation either

2026-05-31 via Nuitee
A
Alexander extended_group au
10
Pros:

Great proximity to train station. Nice cafes and restaurants nearby. Value for money and conveniently positioned.

The staff member at the check-in facility was very friendly and helpful with information and suggestions.

2026-05-31 via Nuitee
A
Andy couple au
10
Super convenient
Pros:

Great position with parking in the heart of Potts Point

Cons:

Nothing

2026-05-30 via Nuitee
L
Loveday extended_group au
10
2026-05-30 via Nuitee
R
Rick solo_traveller au
8
Comfortable, convenient and welcoming highly recommend it
Pros:

Location convince to everything staff excellent

Cons:

The pillows

2026-05-29 via Nuitee
T
Trudy solo_traveller au
10
Pros:

Very nice room on 9th floor with spectacular views over city to heads. Clean, comfortable and well appointed kitchen.

2026-05-28 via Nuitee
V
Viliami couple au
1
Need a heater
Pros:

Not much was cold no heater

Cons:

No much

2026-05-28 via Nuitee
N
Nicholas couple au
9
2026-05-27 via Nuitee
K
Karen couple au
8
2026-05-26 via Nuitee
J
Jeong extended_group kr
8
2026-05-26 via Nuitee
J
Jagmeet extended_group au
5
2026-05-26 via Nuitee
M
Mark couple au
9
Great visit staying at a lovely hotel in the beautiful Potts Point area
Pros:

Great hotel in a fantastic location and we upgraded to a suite with a harbour view. Magnificent at night looking at the harbour, Opera House and Sydney bridge, especially while Vivid was on.

2026-05-24 via Nuitee
R
Renee couple au
4
Disappointed
Pros:

I was not impressed with the property
Room was extremely small for the price u pay

Cons:

Did not like that u have the lift straight outside ur room ..bathroom is extremely small and shower small.. if u are on the bigger size u would not be able to take a shower due to the position of the bathroom ..

Overall room is not worth the money u pay .. says in add u get view of harbour bridge .. from the room there was very little view at all .. first 2 photos are the actual view from room and 3rd pic is the view they advertise .. very unhappy customer will not be revisiting this hotel

2026-05-24 via Nuitee
M
Michelle couple au
10
Crazy good value for location, comfort and views
Pros:

I love the fantastic location, the harbour views, the big bed, the spacious room, the friendly staff and the onsite parking

Cons:

I like everything

2026-05-24 via Nuitee