La Quinta by Wyndham Helena

Hotels
•
La Quinta by Wyndham
7.4 (713 reviews)
701 Washington Street , Helena , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly service
Cleanliness in most cases
Good breakfast
Cons:
Noise from construction and streets
Dirty conditions in some rooms
Lack of certain amenities

Categories

Cleanliness
6.56
Some reviews highlighted cleanliness issues, with instances of dirty conditions and maintenance concerns.
Service
8.53
Multiple reviews praised staff for being friendly and helpful.
Location
8.07
General positive feedback about the hotel's location, despite some noise complaints.
Room Quality
7.02
Rooms were generally comfortable, though some had issues like noise and maintenance.
Amenities
6.55
Limited amenities mentioned, with some expectations not met (e.g., pool and jacuzzi issues).
Value for Money
7.01
Reasonably priced but some guests felt the quality did not meet their expectations.
Food and Beverage
8.06
Breakfast received positive mentions, enhancing the overall experience.
Overall Experience
7.43
Mixed reviews reflect that while there are positives, significant issues affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:33

Property Description

Convenient Location
Situated just 2 miles from Helena town centre and off Interstate 15, La Quinta Inn & Suites Helena offers easy access to local attractions and transportation hubs.

Comfortable Accommodations
Each air-conditioned guest room at the hotel comes equipped with a cable TV, microwave, refrigerator, and free Wi-Fi, ensuring a comfortable stay for all guests.

Amenities for All
Guests can enjoy a daily continental breakfast, work out at the on-site fitness centre, and take advantage of the 24-hour reception, business centre, and laundry facilities provided at the hotel.

Ready to experience comfort and convenience in Helena? Book your stay at La Quinta Inn & Suites Helena now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 713 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 7.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 8.06
Overall Experience: 7.43
T
Tyler • solo_traveller • us
8
2026-06-30 • via Nuitee
M
Mishler • solo_traveller • us
10
Pros:

Amazing

Cons:

It was a bit high price

2026-06-30 • via Nuitee
S
Shawn • couple • us
4
Cons:

The room was $228 for a night. It was dirty. The bed cover had stains on it. The floor was dirty. There was an orange chair in the room and the arms are disgustingly dirty and gross. It should be removed. I have pictures of it. The shade in the room was so thin and light comes through it even at night. Paint is coming off the walls. It was just run down and not clean.
Parking lot is on a hill. Can barely have toon to pull up and drop off.

2026-06-27 • via Nuitee
J
Jessika • couple • us
1
Never stay here
Pros:

Terrible place to stay very dirty even the guy that works here said it was a bad place to stay..

Cons:

Everything

2026-06-27 • via Nuitee
T
Thresa • couple • us
8
2026-06-26 • via Nuitee
T
Tana • family_with_children • us
3
I would not stay here again.
Pros:

The shower was great with plenty of warm water. The breakfast was ok with a few hot options.

Cons:

The bed was soft and very uncomfortable and the couch bed was worse. Things were worn out and it was not well maintained. The bathroom door lock was broken and locked with no one in it. However the staff person was able to open it.

2026-06-24 • via Nuitee
M
Maria • family_with_children • us
6
2026-06-22 • via Nuitee
G
Gideon • extended_group • ca
6
Pros:

Very good!

2026-06-20 • via Nuitee
M
Maria • family_with_children • us
7
2026-06-19 • via Nuitee
J
Julie • solo_traveller • us
9
2026-06-17 • via Nuitee
D
Desjardins • solo_traveller • ca
5
Pros:

Kinda close to downtown where they have restaurants and local shops.

Cons:

Older hotel, uncomfortable beds rooms were quite bright even with black out blinds. Room wasnt turned down even once, had to ask for extra towels twice had to take out our own room garbage, ground floor room wouldn't recommend. Window right out to side parking could hear everything outside same when anyone ran the tub for shower very noisy. Also hotel right beside some kind of power plant which had some noise from it as well.

2026-06-16 • via Nuitee
J
Jerry • solo_traveller • us
8
2026-06-14 • via Nuitee
C
chriswU8425XG • Business
2
Nasty!
Pros:

Nasty! Nasty! Stains from water leaks in the ceiling in room 119. Broken curtains, paint missing from door frames, thread bare towels, missing closet door, OVERPIRCED

2026-06-12 • via Tripadvisor
K
Kevin • family_with_children • us
5
2026-06-11 • via Nuitee
M
Mohammad • family_with_children • ca
3
Do not trust the advertisement.
Pros:

Subject: Complaint Regarding Accommodation and Request for Partial Refund

I booked this accommodation through Booking.com based on the description provided on the website, which advertised a luxury room with numerous amenities.

I checked into Room 313 with my family. After arriving, I attempted to turn on the air conditioning and discovered that it was not functioning at all. I then tried to open the window and noticed that the window screen was torn and full of holes. Since it was late at night, I was unable to report these issues immediately.

The following day, I contacted the front desk and requested a room change. We were moved to another room for the second night. However, I found it disappointing that although I had paid for three adults, the room was supplied with only one small bottle of shampoo and no napkins or tissues.

Overall, the service and quality of this property were far below my expectations. In my experience, even a budget hotel such as Motel 6 offers better value and more reasonable rates. I paid approximately $350 for a two-night stay. After comparing rates with similar accommodations in the area, I believe I was overcharged by about $150, considering the condition of the room and the level of service provided.

Given these circumstances, I respectfully request a partial refund of $150 to compensate for the inconvenience and the discrepancy between the advertised accommodations and the experience.

I would appreciate your prompt review of this matter and look forward to your response.

Sincerely,

Cons:

Please refer to the above note

2026-06-11 • via Nuitee
C
Cassidy • couple • us
9
2026-06-08 • via Nuitee
S
Shyla • family_with_children • us
5
2026-06-08 • via Nuitee
L
loisp356 • Family
8
Good Review
Pros:

The tub/shower needs a grab bar and a non-slip mat. Breakfast could use fruit, yogurt & muffins. Waffle, bacon, eggs, sausage was good.

2026-06-06 • via Tripadvisor
E
Edward • couple • us
7
Not one of the nicer La Quinta hotels, but adequate and not too expensive.
Pros:

Room was clean and shower was nice. Working fridge.

Cons:

Meal selection was minimal. Quality was so-so. Room was small and dark, but clean with a hot shower and clean linen. I did not travel with my pet dogs this time. I was disappointed to learn that they now charge $25 per pet. This is not my definition of pet friendly, but rather almost abusive pricing.

2026-05-28 • via Nuitee
V
Van • extended_group • us
8
Pros:

Clean comtable and safe

Cons:

None

2026-05-28 • via Nuitee