La Quinta by Wyndham Helena

Hotels
•
La Quinta by Wyndham
6.7 (481 reviews)
701 Washington Street , Helena , US
+1 406-204-3934

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location / good for visiting Helena
Some spacious rooms and comfortable beds reported
Helpful/front-desk staff and a praised breakfast attendant
Easy check-in in several stays
Cons:
Widespread cleanliness problems: stains, dirty floors, bad odors
Facilities often out of service (pool, hot tub); maintenance delays
Dated/worn room features: torn carpet, stained furniture, lumpy mattresses
Limited breakfast variety and occasional safety/noise concerns

Categories

Cleanliness
3.5
Multiple reviews cite heavy cleanliness issues: stained toilets and beds, dirty floors, soiled mattress undersides, lingering smells and generally unclean rooms and public areas.
Service
9
Mixed but largely positive staff interactions in many reviews (helpful front-desk recommendations, a notably helpful breakfast attendant); however there are recurring reports of slow maintenance response and some check-in/room-assignment failures.
Location
9
Frequently described as convenient and well-located for visitors (multiple mentions of good location for Helena); isolated notes about noise or an adjacent substation/unsafe area are exceptions.
Room Quality
6.2
Rooms are spacious and some beds were called comfortable, but many guests reported dated, worn fixtures: torn/dirty carpet, stained chairs, lumpy mattresses, sticky doors and overall deterioration.
Amenities
6.2
Basic amenities exist (breakfast, fridge), but several reports of out-of-service facilities (pool, hot tub), broken or missing items (security lock, elevator lights), and fridge/room odors reduce this score.
Value for Money
6.8
A mix of views: some guests call the hotel decent value for the price, while others felt the condition and services didn’t justify cost—overall slightly below strong value.
Food and Beverage
6.4
Breakfast is available and staff at breakfast were praised by some, but offerings were described as limited and not very fresh by several guests.
Overall Experience
6.5
Overall stay impressions are mixed: there are positives (location, some friendly staff, occasional clean rooms) but persistent cleanliness, maintenance and amenity failures lead to a below-expectation overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Situated just 2 miles from Helena town centre and off Interstate 15, La Quinta Inn & Suites Helena offers easy access to local attractions and transportation hubs.

Comfortable Accommodations
Each air-conditioned guest room at the hotel comes equipped with a cable TV, microwave, refrigerator, and free Wi-Fi, ensuring a comfortable stay for all guests.

Amenities for All
Guests can enjoy a daily continental breakfast, work out at the on-site fitness centre, and take advantage of the 24-hour reception, business centre, and laundry facilities provided at the hotel.

Ready to experience comfort and convenience in Helena? Book your stay at La Quinta Inn & Suites Helena now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLN

Location

Guest Reviews

6.7
Based on 481 reviews
Cleanliness: 3.5
Service: 9
Location: 9
Room Quality: 6.2
Amenities: 6.2
Value for Money: 6.8
Food and Beverage: 6.4
Overall Experience: 6.5
K
Kenneth • extended_group • id
5
Our stay was quick just needed a bed and breakfast and that is what we got.
Pros:

The breakfast was good and kitchen staff was so nice and happy.

Cons:

The front desk person at check In didn’t seem happy to help us. Got us the room and was done and back on their phone scrolling. Building seemed old and run down need updating and the grounds outside were pretty bad the pool was out of commission too.

2026-11-01 • via Nuitee
P
Paulette • couple • us
10
2026-10-31 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-10-15 • via Nuitee
S
Sonja • solo_traveller • us
3
2026-10-08 • via Nuitee
K
Kenneth • family_with_children • us
4
Cons:

The bathroom toilet was dirty, had red stains on it, looks like it wasn’t even cleaned so we didn’t end up using the bathroom.

2026-09-19 • via Nuitee
J
James • couple • us
8
2026-09-19 • via Nuitee
A
Austin • extended_group • us
1
I didn't stay
Pros:

I never go my money back and mt ice box didn't work

2026-09-18 • via Nuitee
M
Megan • solo_traveller • us
10
2026-09-14 • via Nuitee
A
Andrew • solo_traveller • us
9
2026-09-13 • via Nuitee
J
Jeff • family_with_children • us
6
Nothing soecial
Pros:

Ease of reservation and price

Cons:

Cleanliness floors were really dirty, no Kleenex, missir discolored, mild spots in bathroom

2026-09-05 • via Nuitee
C
Carmel • solo_traveller • us
7
Pretty good stay
Pros:

Good location
Good breakfast
Clean rooms

Cons:

Pool was closed
Urine smell in the second floor hallway
Lumpy mattress

2026-09-04 • via Nuitee
S
Steven • couple • us
1
Cons:

It was in an unsafe area. The toilet wouldn’t flush and toilet paper was in the toilet there was a huge stain on the bed and on the underside of the mattress as well as dirty. Personally speaking it was in a deteriorating state.

2026-08-31 • via Nuitee
C
Courtney • solo_traveller • us
4
Pros:

Easy to find, spacious rooms

Cons:

Food left in my fridge made the room have a funky smell

2026-08-29 • via Nuitee
K
Kala • couple • us
6
Pros:

The hotel was conveniently located and decent value.

2026-08-27 • via Nuitee
M
Mikey • couple • us
7
2026-08-27 • via Nuitee
I
Ilaria • family_with_children • it
8
2026-08-26 • via Nuitee
T
Tiffany • solo_traveller • us
1
Pros:

I didn't stay

Cons:

The pool was down the hot tub was down couldn't use BBQ and they gave my reservation room to someone else and down sized my room without even telling me.worst experience I've ever had with booking my room in advance

2026-08-23 • via Nuitee
D
Dayton • solo_traveller • us
7
2026-08-21 • via Nuitee
J
Jamie • couple • us
4
Pros:

Nothing

Cons:

The pool was out of service the room was ok the window shades were broke and dirty the ac was blowing a stink smell and the door trims in the room were all rusty and gross looking bathroom stunk like a cat lived in there overall wasn’t the best but you get what u paid for Also the housekeeper wasn’t very nice was swearing in Spanish when trying to ask when the room would be done since. The front desk ppl sent us up to a room that wasn’t even done

2026-08-17 • via Nuitee
E
Esperanza • family_with_children • ca
9
Was good experience but more better if your swimming pool is open but it's closed for renovation.
2026-08-17 • via Nuitee