Courtyard Chicago Wood Dale / Itasca

Hotels
Courtyard by Marriott
8.2 (374 reviews)
900 North Wood Dale Road , Wood Dale , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent service
Cons:
Cleanliness issues
Surprise fees

Categories

Cleanliness
5.95
Major concerns about cleanliness, with issues reported regarding dirty rooms and poor housekeeping.
Service
9.45
Staff were described as excellent and courteous, providing helpful service.
Location
7.95
Location next to O'Hare Airport offers convenience but also has downsides due to distance from downtown.
Room Quality
8.45
Rooms had comfort but were undermined by cleanliness issues and maintenance concerns.
Amenities
8.95
Amenities were highlighted positively, contributing to guest satisfaction.
Value for Money
8.45
Charged unexpected fees detracted from perceived value, though some facilities were commendable.
Food and Beverage
7.45
Breakfast quality was good but priced high, limiting its perceived value.
Overall Experience
8.95
Overall experience had highs and lows, but primarily positive due to service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:47

Property Description

Modern Accommodation near Chicago: Courtyard Chicago Wood Dale is a contemporary hotel conveniently located just a short drive from downtown Chicago and O’Hare Airport.

Convenient Amenities: Enjoy complimentary local shuttle service and unwind in the indoor pool and hot tub during your stay at Courtyard Chicago Wood Dale/Itasca.

Dining and Exploration: Indulge in delicious meals at the on-site restaurant or explore nearby dining options at Devon Avenue Market Shopping Centre. Don't forget to visit popular attractions like Elgin Grand Victoria Casino and North Salt Creek County Forest Preserve.

Book your stay at Courtyard Chicago Wood Dale for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 374 reviews
Cleanliness: 5.95
Service: 9.45
Location: 7.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.95
A
A G family_with_children us
8
Pros:

Overall, a good stay. The hotel is new, very well maintained, clean, and the staff is very attentive. The room was comfortable and suitable for a multi-day stay.
Although the breakfast was pretty good, one aspect that could be improved is the breakfast system, as it was not entirely clear what was included, at least during the booking time.

2026-03-29 via Nuitee
S
Sim solo_traveller sg
7
2026-01-25 via Nuitee
S
Skarleth solo_traveller us
8
2026-01-19 via Nuitee
Y
Yosef family_with_children us
10
Pros:

Location

Cons:

The restaurant.

2026-01-18 via Nuitee
N
Natasha family_with_children us
10
Pros:

I loved my stay, breakfast was amazing and the hotel is nice and quiet.

Cons:

You had to turn the heat up really high for it to fully warm the room but not a huge complaint.

2026-01-06 via Nuitee
C
Capacchione family_with_children us
10
2025-12-16 via Nuitee
K
krystyna family_with_children us
8
Pros:

Clean and comfort

Cons:

I didn't get wifi . I think it was neglected by personnel

2025-11-23 via Nuitee
J
Jennifer couple us
6
2025-11-15 via Nuitee
K
Kyle couple us
10
2025-11-11 via Nuitee
L
Lewis extended_group us
10
2025-11-04 via Nuitee
U
Ulugbek couple gb
1
2025-10-30 via Nuitee
G
Gregory couple us
10
Was good
Pros:

Amazing service, definitely coming back!

2025-10-29 via Nuitee
S
Stephanie
8
Pros:

Very nice and clean place to stay the staff were very friendly and the food was great as well

2025-10-12 via Nuitee
S
Sada
2
Pros:

check in Tuesday oct 7th ,room 325 … the very next morning me and my sister was laying in bed and someone came into our room from the other side … we was so scared that we laid there fake sleep … once we got up we pack out stuff and went down to the front desk to check out … we was so scared that we told the lady at the front desk that we was leaving because of a family emergency …we didn’t know if the hotel was in on it …. we was supposed to stay for 4 nights … they had us in a room with a door that lead to the next room …the hotel bus drop us off at the AirPort … once we got to the AirPort we find another hotel … we didn’t report it because we just 2 females and we not from Chicago we just pack out stuff and left … so if you a women don’t book this hotel alone …

2025-10-11 via Nuitee
S
Samuel M
10
Pros:

Great place.

2025-10-09 via Nuitee
V
Victor Macias partner
10
Pros:

Easy and plenty parking

2025-10-06 via Nuitee
S
Stephany
8
Pros:

The room was musty smelling without a fan in the shower area. Staff were kind. Great airport shuttle.

2025-10-05 via Nuitee
T
TheSYWY couple sa
7
EXCELLENT. Nice facilities in the room. Could sleep very well at night.
Pros:

Would have loved more items for breakfast ( Cheese , salmon etc) . Other than that , the service , courtesy , helpfulness of staff was excellent.

Cons:

I could not check-in online before I travelled even though I filled out the pre check-in questionnaire correctly. Even when I reached the reception, the staff said my reservation could not be found in the system. The confirmation number & dates were sent to me by Booking.com. Luckily I had a hard copy of the email sent by Courtyard. Marriott itself confirming my booking. Wheww!!!

2025-10-01 via Nuitee
L
Leonard couple us
8
2025-09-30 via Nuitee
M
Miranda partner
6
Pros:

Check in and parking was super easy. Part of the reason we booked was for the balcony and the ability to have breakfast/dinner on site. Well, ground floor balconies have zero privacy and the landscaping appeared to be in desperate need for a little TLC. There wasn’t enough staff to run the bistro so we weren’t able to order meals like we had planned. There isn’t a microwave in the room so meals were pretty frustrating when we just wanted to relax. You can’t change the AC to heat/cool and it maxes out at 72 so the room stayed pretty chilly the whole time.

2025-09-29 via Nuitee