Hampton Inn & Suites Newport News-Airport - Oyster Point Area

Hotels
•
Hampton Inn
8.4 (219 reviews)
12251 Jefferson Avenue , Newport News , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Dirty carpets
Uncomfortable sofa
Outdated facilities

Categories

Cleanliness
7.75
Several comments mentioned cleanliness issues, including dirty carpets and bathrooms.
Service
9.25
The staff were described as exceptionally friendly and helpful.
Location
9.05
Good location mentioned in positive terms, despite some issues.
Room Quality
7.75
Rooms were noted to be clean, but some furnishings and facilities were outdated.
Amenities
8.25
Breakfast was generally well-reviewed, but some amenities such as elevators were problematic.
Value for Money
7.75
Pricing was noted as expensive compared to the overall experience.
Food and Beverage
8.75
Breakfast received positive mention for taste and organization.
Overall Experience
8.65
Overall experience varied but was viewed positively in certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:46

Property Description

Convenient Airport Shuttle Service
Enjoy the convenience of complimentary shuttle services to and from Newport News-Williamsburg International Airport, just 2 miles away.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a microwave, refrigerator, flat-screen TV, and free Wi-Fi. Additional amenities include a work desk, coffee maker, and ironing facilities.

Relaxing Leisure Facilities and Nearby Attractions
Take advantage of the outdoor pool and gym, grab snacks from the 24-hour shop, and explore nearby attractions like Patrick Henry Mall and Kiln Creek Golf Course.

Book now to experience a comfortable stay at Hampton Inn and Suites Newport News Airport!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 219 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.05
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.65
V
Varnajith • solo_traveller • us
10
2026-04-18 • via Nuitee
M
Mariellen • solo_traveller • us
6
Pros:

The location worked well for us. The facility was nice. The bathroom was a good size and well laid out.

Cons:

The room was not clean when we arrived. The previous occupants leftovers were in the fridge. We cleaned the room ourselves. The maid didn't visit the room once while we were there. When we went to the front desk to get towels, the front desk person seemed very unconcerned. Also, they didn't have any regular maple syrup on the last day we were there. They only had sugar-free.

2026-04-10 • via Nuitee
G
Gregory • couple • us
10
2026-04-04 • via Nuitee
G
Gregory • couple • us
10
2026-04-04 • via Nuitee
L
Liebman • solo_traveller • us
7
Fairly Satisfactory
Cons:

Bathroom tissue paper holder was broken, tub near drain was dilapidated; when I opened one of the disposable paper coffee cups, there was liquid in the cup!I wished there had been fresh fruit at breakfast but i’m guessing the sports teams got there first and took it all.. the omelets were delicious though.the bed was very comfortable.

2026-04-03 • via Nuitee
B
Brenda • couple • fr
10
Pros:

Exceptional staff from the manager to the front desk to the breakfast cook. The rooms were spacious and clean. It is a great place to stay in Newport News.

Cons:

Absolutely nothing to remark on

2026-04-03 • via Nuitee
F
Felicia • couple • us
7
2026-03-31 • via Nuitee
A
Antonia • couple • us
10
The experience was nothing less than exceptional.
Pros:

They accommodated my requests.

Cons:

N/A

2026-03-29 • via Nuitee
R
Raymond • extended_group • us
8
Pros:

Friendly caring staff

Cons:

Dirty pillow case

2026-03-25 • via Nuitee
J
Jason • solo_traveller • us
10
2026-03-24 • via Nuitee
C
Clarissa • family_with_children • us
8
2026-03-23 • via Nuitee
A
Anna • family_with_children • us
7
Would stay again but bring a pillow
Pros:

Able to have a place to sleep, free water

Cons:

The pillows were awful

2026-03-22 • via Nuitee
R
Ron • solo_traveller • us
9
Pros:

Good location.

Cons:

Was charged a “no show” rate due to issues with Delta airline.

2026-03-21 • via Nuitee
J
Jessie • solo_traveller • us
9
I appreciated the friendly staff and convenient location to 64.
Pros:

I liked the variety of foods offered for breakfast. The buffet was neat and nicely displayed.

Cons:

I chose the oatmeal, and fresh berries would have been nice.

2026-03-21 • via Nuitee
T
Tamika • extended_group • us
8
Pros:

The breakfast was really good. I liked how the staff kept the dining area clean during breakfast hours. The staff was very friendly and always smiling. Overall a great stay!

Cons:

I wasn't too happy about having to pay for parking.

2026-03-19 • via Nuitee
M
Michele • couple • us
10
Will be back in a few weeks
Pros:

Breakfast was delicious. I truly enjoyed my stay

2026-03-09 • via Nuitee
H
HUNT • couple • us
8
Pros:

Great location with several resources in walking distance

Cons:

Someone was smoking marijuana in their room and the smell was dominating my floor.

2026-03-02 • via Nuitee
M
Matt • solo_traveller • us
4
Expensive for no reason.
Pros:

Staff was nice.

Cons:

Elevator was broken. Stairwells were a furnace and dirty. Several exterior doors were also broken.

2026-03-02 • via Nuitee
D
Destinee • couple • us
10
Thanks to Shida for helping me make my stay exceptional
Pros:

I love how the property was close by stores and restaurants. I love how convenient it was. I love the staff there.

Cons:

There is nothing that I didn’t like about the property. I liked everything.

2026-02-26 • via Nuitee
D
Donna • couple • us
7
Clean room and friendly service
Pros:

Clean room

Cons:

Bathroom fan ran all the time- very noisy, no soap in shower dispenser, had to pay to park, could use better lighting.

2026-02-08 • via Nuitee