Hotel Roanoke & Conference Center, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
9 (595 reviews)
110 Shenandoah Avenue , Roanoke , US
+1 540-985-5900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Historic decor and well-kept gardens
Helpful, thoughtful staff (Brelan, Erica, Jill, Tara, Ms. Penny)
Great on-site restaurant and food
Spacious, well-appointed rooms
Convenient, walkable location near town/train
Cons:
Expensive and confusing self-parking charges (reports of high/possibly inflated fees)
Some guests found beds extremely uncomfortable
Loud A/C / poor cooling in some rooms
Handicap room placement half-underground with limited view
Bright lighting in Regency dining area reducing intimacy
Limited accessible electrical outlets and less-plush towels

Categories

Cleanliness
9
Rooms described as spacious and clean in multiple reviews, though one guest reported possible sheet issues on check-in; overall cleanliness is generally positive.
Service
10
Multiple staff called out by name for thoughtful, attentive service (Brelan, Erica, Jill, Tara, Ms. Penny) and staff went beyond to make stays special.
Location
10
Repeatedly noted as the right location: walking distance to main town and convenient for train arrivals/departures.
Room Quality
8
Rooms are spacious and well appointed for many guests, but some report very uncomfortable beds, poor A/C performance and awkward junior-suite layouts or low-level handicap rooms.
Amenities
7
Historic property and on-site dining praised, but issues flagged with parking setup/charges, limited accessible electrical outlets, missing property map for pool/coffee areas and towels perceived as not plush.
Value for Money
8
Several guests felt the hotel is pricey and cited heavy self-parking fees (some alleging inflated charges); positive service and food help offset but value is a concern.
Food and Beverage
10
Restaurant repeatedly described as great with fantastic food and friendly servers; multiple positive dining experiences reported.
Overall Experience
10
Overall sentiment is very positive—historic charm, attentive staff and strong dining—tempered by specific issues (parking, some room problems) but the guest experience is generally excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Accommodations

Indulge in comfort and style at The Hotel Roanoke & Conference Center. Each room is thoughtfully designed with modern amenities such as a flat-screen TV, seating area, and complimentary WiFi. Relax in the private bathroom equipped with free toiletries and enjoy the convenience of a work desk and ironing facilities.

Wellness Retreat

Prioritize your well-being at our hotel with a range of wellness facilities. Unwind at the spa, take a refreshing dip in the outdoor pool, or pamper your feet at the Salt Foot Sanctuary. Stay active at the fitness center or explore the area with cycling and hiking options.

Convenient Location

Located in the heart of Roanoke, our hotel offers easy access to popular attractions like the Science Museum, Civic Center, and Roanoke Sports Complex. With Virginia Tech Montgomery Executive Airport just 42 km away, your journey is made hassle-free.

Experience luxury and relaxation at The Hotel Roanoke & Conference Center. Book your stay now!

Important information:

To all guests visiting between February 03 and May 01, 2023; The Hotel Roanoke will be removing 1 of our 3 Lobby elevators from service to perform a beautiful renovation. All guestrooms can be accessed by utilizing the two remaining elevators, except for the Governor’s Suite, which will require exiting on the 6th floor and taking the staircase to the 7th floor. We apologize for this inconvenience, and we hope you enjoy the new look and upgrades these renovations will offer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Guest Reviews

9
Based on 595 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 10
Overall Experience: 10
G
Gustavo • couple • br
9
2026-10-31 • via Nuitee
A
Agnes • couple • us
10
2026-10-30 • via Nuitee
D
Don • couple • us
9
great
Pros:

Love the wonderful, older and warm decor, Have been to conferences there. This was an overnight to celebrate
our anniversary. Was wonderfully surprised by Brelan, who decorated our room and gave us nice gifts. Very thoughtful!!
We arrived and had lunch in the pine room, dinner and breakfast in the Regency. It is a wonderful place and the right location to come in on the train one day and leave the next. Also, My Wife NEEDED a deep message. was having back issues etc. Erica and Jill were great and Erica did a super job and was helpful to relieve and provide tips 4.

Cons:

The lighting in the regency at night is too bright, we were in the middle at a table for 2 and felt like I was in the middle of church or on stage. Was not comfortable. Maybe you can use some more roll in and out plants, dividers? I know it is used for conference affairs, but perhaps you can get creative to make intimate sections. Lighting is a good start. Tara our waitress was grand!

2026-10-29 • via Nuitee
C
Chris Phillips • couple • us
10
A truley great place to stay.
Pros:

Room was spacious and clean. Restaurant was great and food was fantastic. The staff goes beyond to make your experience a wonderful one. We were ust traveling throught but they treat you like a million dollars.

2026-10-23 • via Nuitee
M
Morgan • couple • us
3
Not worth money
Pros:

The outside front porch and lobby . Beds were comfortable and large screen TV was nice.

Cons:

My handicap accessible room halfway underground. You might expect a parking lot view or rooftop view but never expected to be under the bushes. Lots of homeless within walking distance of the Hotel. Angel soft toilet paper for this high end resort. Limited electrical outlets easily accessible. Towels weren't plush.

2026-10-20 • via Nuitee
D
Douglas • couple • us
8
2026-10-18 • via Nuitee
D
Daniela • solo_traveller • ch
10
2026-10-17 • via Nuitee
S
Susan • family_with_children • us
8
It was a nice hotel. It seems you pay extra for location, so kind of over priced.
Pros:

Nice old hotel. The rooms were spacious.

Cons:

The a/c was loud and due to being an old hotel, I guess they had to figure out how to do a/C the hall and bath seemed cooler, the bedroom really didn’t get cooled too well.

2026-10-12 • via Nuitee
C
Cecilia • couple • us
10
2026-10-08 • via Nuitee
M
Mark • family_with_children • au
9
2026-10-07 • via Nuitee
P
Patricia • couple • us
9
The hotel is lovely, gardens very well kept, walking distance to the main town.
Pros:

Ms. Penny, our waitress at the restaurant was super friendly and very pleasant. She told us the history of the hotel, after I asked.

Cons:

When I arrived, I self parked, which I read would be $22, but when I was checking in, the front desk rep. told me we would be charged additional $50, which I did not expect.

2026-10-07 • via Nuitee
C
Candice • family_with_children • us
10
2026-10-07 • via Nuitee
D
Debbie • family_with_children • us
9
2026-10-07 • via Nuitee
C
Chad • solo_traveller • us
1
2026-09-16 • via Nuitee
G
Gail • solo_traveller • us
10
Beautiful Historic Hotel
Pros:

We loved our stay here in the lovely historic hotel. The rooms were well appointed and lobby areas lovely.

Cons:

A bit pricey.

2026-09-14 • via Nuitee
E
elizabeth • extended_group • us
1
Paid $100+ for a three night stay for self-parking. Beds like sleeping on a board
Pros:

Beautiful

Cons:

Parking is huge and calculated ripoff

2026-09-07 • via Nuitee
E
elizabeth • extended_group • us
1
3-day stay resulted in over $100 in (self, not valet) parking fees. Beds will break your back.
Pros:

Rich in history- beautiful decor

Cons:

I paid over $100 for a three-night stay (with ZERO valet service, this is self-parking). Front desk staff intentionally inflated parking charges-I believe they are operating a fraud situation w the parking.
Problems with the reservation. No property map to find the pool or coffee shop. Beds were extremely uncomfortable.
2nd Room wasn’t ready at 4pm check-in- front desk clerk kindly said she would flip the room herself and it would only take a few minutes. Sheets probably not changed.
Got a Jr suite for added privacy and turns out the separate room has the couch and tv- terrible design.
I was planning a stay with family (3 rooms and dinner for 7 people) for Thanksgiving. After this stay I arranged it at another nice location instead.

2026-09-07 • via Nuitee
S
Sean • couple • us
10
2026-09-02 • via Nuitee
K
Katie • family_with_children • us
10
It was exactly what we needed after driving straight from Shreveport, Louisiana
Pros:

Everything was amazing, but especially the staff.

Cons:

I was only slightly uncomfortable with being dressed for vacation (lazy) with business meeting people all around. But it IS a convention center, so I understand

2026-09-01 • via Nuitee
R
Rick • couple • us
9
Great facility, high drink prices, enjoyed our stay.
Pros:

Breakfast was excellent. Room was comfortable. Used hot tub to relax at pool.

Cons:

The hallways and general inside temperature was way too cold. Not necessary, in my opinion to refrigerate the hotel …save some on your energy bill and turn up temps about 5 degrees to save on AC. The wine prices are quite high … often 3-4 times what you buy it for in retail, so when you buy as a reseller, the wine is likely 4-6 times what you paid. How about 2-2.5 times mark up and giving your guests a break. We deserve some quality wines (not cheap stuff) at a reasonable price/value. You’ll sell more wine and make a good profit because of it.

2026-09-01 • via Nuitee