NH Madrid Zurbano

Hotels
•
NH Hotels
8.3 (4281 reviews)
Zurbano, 79-81 , Madrid , es
+34 914 41 45 00

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Value for Money
Noise

Categories

Cleanliness
7.8
Some reviews mention cleanliness positively, but concerns about odors and condition affect overall sentiment.
Service
9.3
Guest interactions highlighted as very positive, with good reception service and assistance noted.
Location
9.3
Multiple reviews praised the location as excellent and convenient.
Room Quality
7.3
Several reviews express concern over room size, comfort, and noise, impacting overall quality.
Amenities
8.3
Amenities generally acknowledged, but not a major focus in reviews.
Value for Money
7.3
Many guests felt the price was too high for the quality, particularly for room quality.
Food and Beverage
8.3
Food availability highlighted as needing improvement, with external breakfast arrangements noted.
Overall Experience
8.8
Guests overall had a positive experience despite specific complaints about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Stylish and Modern Rooms - Experience comfort and elegance in our stylish rooms equipped with air conditioning, flat-screen satellite TV, and a minibar. The en suite bathroom offers complimentary toiletries and a hairdryer for your convenience.

Delicious Dining Options - Indulge in a variety of international cuisines at our hotel restaurant, including a nutritious breakfast to start your day right. Unwind and socialize at our relaxing bar, perfect for a casual drink or two.

Convenient Location - Located in Madrid’s Chamberi district, NH Madrid Zurbano provides easy access to public transport and the IFEMA Trade Centre. Explore nearby attractions like the Sorolla Museum, and with the metro station just 100 meters away, discover the vibrant city center and reach the airport effortlessly.

Book your stay at NH Madrid Zurbano for a perfect blend of comfort, convenience, and style.

Important information:

◉ Please note that the parking is only suitable for small cars.

◉ The name on the credit card used for the booking should correspond to the guest staying at the property.

◉ Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.ge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 4281 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
N
NIEVES • couple • es
6
2026-08-08 • via Nuitee
P
Pearce • couple • gb
5
Comfortable enough but a little work to do on the customer service front
Pros:

The room and bathroom were clean. The bed was comfortable to sleep in and the blackout blinds were effective.

Cons:

There were no tea making facilities, kettle etc and prices for the minibar were not transparent. A set of drawers would not have gone amiss - noticeable only because we were staying for 4 nights. Some staff were helpful and it may have been the language barrier that made others less approachable/helpful

2026-08-08 • via Nuitee
P
Pineda • family_with_children • co
10
2026-08-08 • via Nuitee
L
Luis • couple • es
8
2026-08-08 • via Nuitee
H
Harold • family_with_children • co
9
2026-08-07 • via Nuitee
B
Bryan • solo_traveller • us
8
Pros:

Location- central. Clean area. Accessible.
Staff - friendly. Helpful. Knowledgeable.
Food - next to a fantastic restaurant. Breakfast was divine! Drinks later on were great and relatively inexpensive. Friendly staff all day long.

Cons:

Bathtub - too slippery. Shape was weird. Hurt my back figuring it out, and I didn't fully understand it.
Elevator - We didn't have lots of luggage, but we barely fit (2 people, 1 backpack and 1 rolling item each). Thank goodness I was able to walk after hurting my back, because IDK how emergency services would have gotten me out of there otherwise.
Room - only refrigeration was taken up by minibar, and we didn't have microwave oven or anything to warm up anything, if required.

2026-08-07 • via Nuitee
T
Tamara • family_with_children • es
9
MARAVILLOSA
Pros:

los cojines fueron increibles. Y tener 2 es fenomenal por si uno es muy alto o no es cómodo. El colchón y las sabanas también nos encantaron.

Cons:

nada :)
Estuvimos GENIAL.

2026-08-06 • via Nuitee
E
Esther • solo_traveller • es
9
Hotel estupendo
Pros:

La tranquilidad y comodidad cama y almohadas .
Detalle agua bienvenida y gominolas
Aire acondicionado fenomenal, con el valor

Cons:

No había difusor para el secador y estar alojados en el edificio donde no estaba el comedor
No había siempre taxis en la puerta

2026-08-04 • via Nuitee
J
Jeanne • couple • pe
8
2026-08-04 • via Nuitee
G
Gregorio • family_with_children • do
10
Awesome value for money Hotel
Pros:

Location is great, close-ish to the center but far enough that is not too loud or crowded. Really comfy bed. Didn't have breakfast or dinner in the hotel but around it there are some amazing restaurants.

Cons:

Nothing to mention really.

2026-08-03 • via Nuitee
J
Javier • family_with_children • es
10
2026-08-03 • via Nuitee
J
JOSE RAMON • solo_traveller • es
9
Buena calidad de servicio
Pros:

Llegue a las 11.00 y me dieron una habitación limpia

Cons:

Los desayunos, no tome , me parecieron un poco caros.

2026-08-03 • via Nuitee
F
Florian • solo_traveller • es
10
2026-08-02 • via Nuitee
A
Amanda • couple • sv
10
2026-08-02 • via Nuitee
V
VALENTIN • family_with_children • es
10
Un hotel tranquilo en una zona con fácil acceso tanto al centro como al aeropuerto.
Pros:

El desayuno es muy bueno. Teníamos una habitación para tres personas. Si bien la tercera cama ocupaba bastante, aún así había espacio suficiente para movernos.

Cons:

Todo estaba correcto.

2026-08-02 • via Nuitee
R
RAQUEL • solo_traveller • es
7
2026-08-02 • via Nuitee
M
Marco • extended_group • it
10
Pros:

Pulito, accogliente e confortevole
Ottima posizione

Cons:

Nessuna vista dalla finestra ma non è stato un grande problema

2026-08-02 • via Nuitee
G
Geofrey • solo_traveller • tz
9
Wonderful place recommended for stay while in Madrid
Pros:

The property was clean, I loved the balcony made me relax and enjoy.

Cons:

None

2026-07-25 • via Nuitee
E
elena • family_with_children • es
8
2026-07-25 • via Nuitee
N
Nelson • couple • pt
8
2026-07-25 • via Nuitee