NH Madrid Zurbano

Hotels
•
NH Hotels
8.3 (4414 reviews)
Zurbano, 79-81 , Madrid , es
+34 914 41 45 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Value for Money
Noise

Categories

Cleanliness
7.8
Some reviews mention cleanliness positively, but concerns about odors and condition affect overall sentiment.
Service
9.3
Guest interactions highlighted as very positive, with good reception service and assistance noted.
Location
9.3
Multiple reviews praised the location as excellent and convenient.
Room Quality
7.3
Several reviews express concern over room size, comfort, and noise, impacting overall quality.
Amenities
8.3
Amenities generally acknowledged, but not a major focus in reviews.
Value for Money
7.3
Many guests felt the price was too high for the quality, particularly for room quality.
Food and Beverage
8.3
Food availability highlighted as needing improvement, with external breakfast arrangements noted.
Overall Experience
8.8
Guests overall had a positive experience despite specific complaints about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Stylish and Modern Rooms - Experience comfort and elegance in our stylish rooms equipped with air conditioning, flat-screen satellite TV, and a minibar. The en suite bathroom offers complimentary toiletries and a hairdryer for your convenience.

Delicious Dining Options - Indulge in a variety of international cuisines at our hotel restaurant, including a nutritious breakfast to start your day right. Unwind and socialize at our relaxing bar, perfect for a casual drink or two.

Convenient Location - Located in Madrid’s Chamberi district, NH Madrid Zurbano provides easy access to public transport and the IFEMA Trade Centre. Explore nearby attractions like the Sorolla Museum, and with the metro station just 100 meters away, discover the vibrant city center and reach the airport effortlessly.

Book your stay at NH Madrid Zurbano for a perfect blend of comfort, convenience, and style.

Important information:

◉ Please note that the parking is only suitable for small cars.

◉ The name on the credit card used for the booking should correspond to the guest staying at the property.

◉ Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.ge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.3
Based on 4414 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
G
Gustavo • couple • uy
9
Excelente
Pros:

La ubicación. Tamaño de las habitaciones

Cons:

Todo bien

2026-09-12 • via Nuitee
G
Gustavo • couple • uy
9
Excelente
Pros:

La ubicación. Comodidad de la habitación

Cons:

Todo muy bien

2026-09-12 • via Nuitee
E
elisabeth • couple • us
7
2026-09-12 • via Nuitee
M
Maria • solo_traveller • de
8
2026-09-12 • via Nuitee
Álvaro • couple • es
10
2026-09-12 • via Nuitee
C
CARLO • solo_traveller • it
9
Visita lampo a Madrid
Pros:

Personale molto disponibile. Camera funzionale .

2026-09-10 • via Nuitee
J
Jorge Daniel • couple • es
8
Agradable pero pudo ser mejor
Pros:

Céntrica, acojedora, con diseños moderno y la limpieza y amabilidad del personal

Cons:

Tuvimos varios incidentes desde que llegamos, primero la nevera desconectada , por tanto todo en su interior caliente, tuvimos que llamar porque la conexión a la corriente no era visible, segundo el aire acondicionado no enfriaba tuvimos que llamar para que le revisaran y enseguida enfrió, y tercero tuvimos que volver a llamar porque el servicio sanitario dejó de llenar el tanque de descargue!

2026-09-10 • via Nuitee
V
Vivi • solo_traveller • mx
8
Excelente opción
Pros:

El personal súper lindo
Desayuno riquísimo y vasto
Centrico

Cons:

Está un construcción a un lado y el ruido temprano no es muy grato

2026-09-10 • via Nuitee
L
laura • family_with_children • es
7
2026-09-10 • via Nuitee
T
Thiago • couple • br
10
Voltaria com certeza!
Pros:

Espaço

2026-09-09 • via Nuitee
T
Torres • couple • fr
10
Pros:

Le personnel est très agréable.
L’accès facile. Même si nous ne sommes pas à proximité du centre.

2026-09-08 • via Nuitee
P
Palacio • couple • es
10
2026-09-07 • via Nuitee
R
Ramírez • solo_traveller • es
10
2026-09-07 • via Nuitee
P
Pedro • solo_traveller • es
8
Pros:

Restaurante saona, el personal

Cons:

Ascensores pocos y poco espacioso. Falta de cafetera en ls habitacion

2026-09-07 • via Nuitee
A
Annika • couple • de
9
2026-09-07 • via Nuitee
M
Masahito • solo_traveller • jp
8
Pros:

立地が空港側で悪くない。地下鉄で街中に出るのも便利

Cons:

部屋が暗い

2026-09-06 • via Nuitee
V
Virginia • solo_traveller • es
4
Habitacion 702 mas que cuestionable
Pros:

La anterior vez la experiencia fue mejor.
El personal amable.
Cama comoda

Cons:

Hab 702 no puede ser más claustrofóbica con la ventana dando al patio con un olor horrible y encima al lado del ascensor.
El baño con bañera bastante alta que para entrar el acceso es mas que cuestionable , en mala condiciones (tapon roto, embellecedores rotos) si eres alto te puedes dar con la cabeza en el techo.
La nevera hace ruido a la noche

2026-09-06 • via Nuitee
M
Maxim • couple • cy
8
2026-09-06 • via Nuitee
J
Juan • family_with_children • co
8
Practico
Pros:

Ubicacion

Cons:

desayuno

2026-09-05 • via Nuitee
E
Elena • couple • il
10
Pros:

המיקום 5 דק הליכה ממטרו למרכז העיר.
הצוות היה מקסים, הייתה לנו סתימה במקלחת והתחילה הצפה והצוות ישר טיפל בבעיה ממש תוך כמה דק והעביר אותנו לחדר משודרג כפיצוי. הייתה חוויה מצויינת.

2026-09-05 • via Nuitee