NH Madrid Zurbano

Hotels
NH Hotels
8.3 (3919 reviews)
Zurbano, 79-81 , Madrid , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Value for Money
Noise

Categories

Cleanliness
7.8
Some reviews mention cleanliness positively, but concerns about odors and condition affect overall sentiment.
Service
9.3
Guest interactions highlighted as very positive, with good reception service and assistance noted.
Location
9.3
Multiple reviews praised the location as excellent and convenient.
Room Quality
7.3
Several reviews express concern over room size, comfort, and noise, impacting overall quality.
Amenities
8.3
Amenities generally acknowledged, but not a major focus in reviews.
Value for Money
7.3
Many guests felt the price was too high for the quality, particularly for room quality.
Food and Beverage
8.3
Food availability highlighted as needing improvement, with external breakfast arrangements noted.
Overall Experience
8.8
Guests overall had a positive experience despite specific complaints about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Stylish and Modern Rooms - Experience comfort and elegance in our stylish rooms equipped with air conditioning, flat-screen satellite TV, and a minibar. The en suite bathroom offers complimentary toiletries and a hairdryer for your convenience.

Delicious Dining Options - Indulge in a variety of international cuisines at our hotel restaurant, including a nutritious breakfast to start your day right. Unwind and socialize at our relaxing bar, perfect for a casual drink or two.

Convenient Location - Located in Madrid’s Chamberi district, NH Madrid Zurbano provides easy access to public transport and the IFEMA Trade Centre. Explore nearby attractions like the Sorolla Museum, and with the metro station just 100 meters away, discover the vibrant city center and reach the airport effortlessly.

Book your stay at NH Madrid Zurbano for a perfect blend of comfort, convenience, and style.

Important information:

◉ Please note that the parking is only suitable for small cars.

◉ The name on the credit card used for the booking should correspond to the guest staying at the property.

◉ Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.ge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3919 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
G
Garcia Muñoz solo_traveller es
9
2026-02-14 via Nuitee
S
Santamaria solo_traveller es
10
2026-02-14 via Nuitee
P
pelaez solo_traveller es
6
2026-02-14 via Nuitee
P
Paula solo_traveller es
7
Pros:

Ubicación perfecta, personal muy amable.

Cons:

Habitaciones mal aisladas. Tienen un ruido de máquina/motor constante toda la noche en el patio interior que se escucha desde la habitación y es bastante molesto, no paró ninguna de las dos noches.

2026-02-14 via Nuitee
G
Gustavo couple es
10
2026-02-14 via Nuitee
G
Gustavo couple es
10
2026-02-14 via Nuitee
A
ashrafelsawy Business Al Muharraq
6
Average rating
Pros:

My stay at the hotel was overall good and comfortable. The staff were courteous, and the general atmosphere was pleasant. However, there are a few areas that require improvement to enhance the guest experience:
• The Wi-Fi quality needs significant improvement, as the connection was unstable and slow at times.
• The variety of food in the restaurant, especially at breakfast, was limited and could benefit from more diversity.
• There was no kettle available in the room for preparing tea or coffee, which is considered a basic amenity in many hotels.
• Complimentary bottled water was not provided daily, which would have been appreciated.

With attention to these points, the overall guest experience could be considerably enhanced.

2026-02-13 via Tripadvisor
V
Vanesa solo_traveller be
8
2026-02-12 via Nuitee
M
Maria Emilia solo_traveller es
3
Pros:

Nada

Cons:

Incluso con ventana abierta un calorazo imposible conciliar el sueño.. no se puede graduar

2026-02-11 via Nuitee
C
CESAR couple es
9
Muy bueno el menú degustación
Pros:

Su ubicación. Y el restaurante

Cons:

Nada

2026-02-11 via Nuitee
C
Christelle solo_traveller fr
8
Pros:

Une grande salle de bain. Le calme

Cons:

La fenêtre qui donnait sur un mur

2026-02-10 via Nuitee
M
MARIA solo_traveller es
7
Comparación; calidad, precio . """"Precio alto """"
Pros:

El habitación limpio, la ubicación, bien 👍.

Cons:

Cuando he llegado al hotel me cobraron el parquing, y cuando he salido, me pidieron dinero del parquing,, de nuevo....

2026-02-10 via Nuitee
A
ANA solo_traveller es
9
2026-02-10 via Nuitee
D
Dmitrii couple es
8
2026-02-10 via Nuitee
G
Gergana solo_traveller bg
8
Pros:

Clean, modern, close to the metro and buses, has cafes and a supermarket nearby

Cons:

No water, slippers etc in the room. There is a bar accross the street, resulting in noice until late at night

2026-02-09 via Nuitee
C
Camilla solo_traveller fi
6
Cons:

Huoneessa voimakas viemärin haju. Päivittäisen siivouksen yhteydessä hajua yritettiin peittää jonkinlaisella desinfiointiaineella etc, joka ei varsinaisesti auttanut asiaa.

2026-02-09 via Nuitee
M
Maria solo_traveller es
8
2026-02-08 via Nuitee
H
Haizea solo_traveller es
10
2026-02-08 via Nuitee
L
lenafZ8043WX Friends getaway
10
NH Zurbano, one of the best hotels in Madrid
Pros:

NH Zurbano is one of the best hotels in Madrid as far as price, quality, location and service are concerned. I regularly reserve rooms at NH Zurbano for friends and family who visit Madrid, doing so through the hotel's wonderful reservation manager, César Ruiz Banegas. Based on years of experience, I must say that everyone I deal with at the hotel is extremely kind and helpful. And the location is hard to beat: a two minute walk to the nearest Metro station and a 7 minute walk to Madrid's transport hub at Nuevos Ministerios. You simply can't go wrong.

2026-02-05 via Tripadvisor
S
Sagrario López solo_traveller es
9
2026-01-31 via Nuitee