NH Madrid Zurbano

Hotels
•
NH Hotels
8.3 (4101 reviews)
Zurbano, 79-81 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Value for Money
Noise

Categories

Cleanliness
7.8
Some reviews mention cleanliness positively, but concerns about odors and condition affect overall sentiment.
Service
9.3
Guest interactions highlighted as very positive, with good reception service and assistance noted.
Location
9.3
Multiple reviews praised the location as excellent and convenient.
Room Quality
7.3
Several reviews express concern over room size, comfort, and noise, impacting overall quality.
Amenities
8.3
Amenities generally acknowledged, but not a major focus in reviews.
Value for Money
7.3
Many guests felt the price was too high for the quality, particularly for room quality.
Food and Beverage
8.3
Food availability highlighted as needing improvement, with external breakfast arrangements noted.
Overall Experience
8.8
Guests overall had a positive experience despite specific complaints about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Stylish and Modern Rooms - Experience comfort and elegance in our stylish rooms equipped with air conditioning, flat-screen satellite TV, and a minibar. The en suite bathroom offers complimentary toiletries and a hairdryer for your convenience.

Delicious Dining Options - Indulge in a variety of international cuisines at our hotel restaurant, including a nutritious breakfast to start your day right. Unwind and socialize at our relaxing bar, perfect for a casual drink or two.

Convenient Location - Located in Madrid’s Chamberi district, NH Madrid Zurbano provides easy access to public transport and the IFEMA Trade Centre. Explore nearby attractions like the Sorolla Museum, and with the metro station just 100 meters away, discover the vibrant city center and reach the airport effortlessly.

Book your stay at NH Madrid Zurbano for a perfect blend of comfort, convenience, and style.

Important information:

◉ Please note that the parking is only suitable for small cars.

◉ The name on the credit card used for the booking should correspond to the guest staying at the property.

◉ Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.ge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 4101 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
D
Daniel • solo_traveller • es
7
Cómodo
Pros:

Bien situado. Personal amable y la cama es cómoda.

Cons:

Hacia un poco de frío en la habitación y la calefacción no funcionaba.

2026-05-09 • via Nuitee
M
Manfred • solo_traveller • at
8
2026-05-09 • via Nuitee
C
Consuelo • couple • pe
8
Muy buena ubicación en el barrio de Chamberí
Pros:

Buena ubicación para mi

Cons:

La habitación tenia poca luz

2026-05-09 • via Nuitee
R
Ruben • couple • cu
10
Pros:

El trato de todo el staff es genial!!! La ubicación es expecta

Cons:

La temperatura del AC no es del todo excelente

2026-05-08 • via Nuitee
C
carlota • couple • es
10
Celebración día de la.madrd
Pros:

El desayuno riquísimo, la habitación súper cómoda y el personal muy atento y súper agradable. Muy buena ubicación.

Cons:

Nada

2026-05-08 • via Nuitee
D
Detmar • couple • de
9
Gutes stadthotel. Für uns ideal
Pros:

Gute Betten, freundliches personal

Cons:

Alles ok

2026-05-07 • via Nuitee
P
Pietro • couple • it
10
2026-05-07 • via Nuitee
R
Roberto • couple • cl
9
Muy buen hotel cerca de Plaza Colón
Pros:

NH es una cadena probada. Aunque Madrid es demasiado caro. Muy buen lugar para estancias cortas.

Cons:

El precio

2026-05-06 • via Nuitee
B
Beatriz Rebeca • couple • es
5
2026-05-05 • via Nuitee
D
Dorothée • couple • be
9
Agréable séjour dans le cadre du semi marathon
Pros:

Bon déjeuner
Personnel sympa
Bien situé

2026-05-05 • via Nuitee
V
Vanesa • solo_traveller • es
7
Hotel cómodo y utilitario para una noche cerca del trabajo
Pros:

La ubicación próxima a la reunión de trabajo. Qué tuviese restaurante y opción de subida de la comida a la habitación. Qué la opción de reembolsable fuese asequible.

Cons:

El precio es alto para unas instalaciones normales. Eché en falta alguna ammenity útil como cepillo y pasta de dientes. Me sorprendió que hubiese pocas luces en la habitación, si bien no fue inconveniente porque fui prácticamente a pernoctar.

2026-05-05 • via Nuitee
A
Ahmed • couple • eg
3
Below average value for money, could have been much better with friendlier attitude and minor issues.
Cons:

The property refused to receive any package before arrival date. No kettle or coffee machine in the room, and no complementary water!

2026-05-04 • via Nuitee
P
Philip • couple • us
10
2026-05-04 • via Nuitee
A
Arnaldo • solo_traveller • us
10
Just wonderful…
Pros:

Very clean and centrally located…!!

2026-05-04 • via Nuitee
P
Pamela • couple • lu
10
2026-05-04 • via Nuitee
H
Hilda • solo_traveller • es
9
Buen hotel en
Pros:

Ubicación mu cerca de zona de tiendas de Serrano.y de muchos restaurantes
Habitación muy amplia

Cons:

Relación calidad precio algo excesiva

2026-05-03 • via Nuitee
A
Anderson • couple • br
8
Buen precio calidad
Cons:

La chica de pelos canosos de la recepción no es muy educada.

2026-05-03 • via Nuitee
M
Mirjana • solo_traveller • si
10
2026-05-03 • via Nuitee
A
Ana • couple • co
4
Overpriced
Pros:

El desayuno

Cons:

Edificio demasiado viejo, habitaciones demasiado pequeñas; definitivamente carisimo para lo que recibimos

2026-05-02 • via Nuitee
L
Lucy • solo_traveller • gb
8
2026-05-01 • via Nuitee