NH Madrid Zurbano

Hotels
•
NH Hotels
8.3 (3958 reviews)
Zurbano, 79-81 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Value for Money
Noise

Categories

Cleanliness
7.8
Some reviews mention cleanliness positively, but concerns about odors and condition affect overall sentiment.
Service
9.3
Guest interactions highlighted as very positive, with good reception service and assistance noted.
Location
9.3
Multiple reviews praised the location as excellent and convenient.
Room Quality
7.3
Several reviews express concern over room size, comfort, and noise, impacting overall quality.
Amenities
8.3
Amenities generally acknowledged, but not a major focus in reviews.
Value for Money
7.3
Many guests felt the price was too high for the quality, particularly for room quality.
Food and Beverage
8.3
Food availability highlighted as needing improvement, with external breakfast arrangements noted.
Overall Experience
8.8
Guests overall had a positive experience despite specific complaints about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Stylish and Modern Rooms - Experience comfort and elegance in our stylish rooms equipped with air conditioning, flat-screen satellite TV, and a minibar. The en suite bathroom offers complimentary toiletries and a hairdryer for your convenience.

Delicious Dining Options - Indulge in a variety of international cuisines at our hotel restaurant, including a nutritious breakfast to start your day right. Unwind and socialize at our relaxing bar, perfect for a casual drink or two.

Convenient Location - Located in Madrid’s Chamberi district, NH Madrid Zurbano provides easy access to public transport and the IFEMA Trade Centre. Explore nearby attractions like the Sorolla Museum, and with the metro station just 100 meters away, discover the vibrant city center and reach the airport effortlessly.

Book your stay at NH Madrid Zurbano for a perfect blend of comfort, convenience, and style.

Important information:

◉ Please note that the parking is only suitable for small cars.

◉ The name on the credit card used for the booking should correspond to the guest staying at the property.

◉ Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.ge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3958 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
C
cd5238faf9cb70be70c508cf0f952888 • solo_traveller • co
6
2026-04-18 • via Nuitee
1
1f09a1bd6ebf73e74283bbb398503bd0 • solo_traveller • do
8
2026-04-18 • via Nuitee
3
33b9f651179b7244ad7e8871cc48fb49 • couple • it
10
Pros:

Tutto

2026-04-16 • via Nuitee
9
93f95f92ba8f707ab3e9256966bac5d5 • family_with_children • ch
10
Agréable à retourner surement.
Pros:

Le petit déjeuner très correct avec variétés , le personnel très aimable , souriant, agréable vraiment un plaisir , chambre confortable propre .

Cons:

Le bruit de l’extérieur même avec la fenêtre fermé . Par contre cela ne nous a pas empêchés de bien dormir .

2026-04-16 • via Nuitee
2
270cbda5ead972934188e3870a3f8757 • extended_group • es
9
2026-04-16 • via Nuitee
7
70baed597bdf70f0fc8530bb6dde7878 • couple • es
8
2026-04-15 • via Nuitee
3
3a1fcb4b2b4c729e4e25aada11a413d4 • couple • ie
10
2026-04-14 • via Nuitee
2
246ac101099172b0852d4ee49f957da2 • solo_traveller • es
10
2026-04-14 • via Nuitee
2
246ac101099172b0852d4ee49f957da2 • couple • es
10
2026-04-14 • via Nuitee
0
01178c78bf4c72be4a46fa7d303b5fff • couple • nl
8
Comfortable hotel
Pros:

Clean and comfortable with nice restaurant options close by. Provides all the essentials.

Cons:

Nothing

2026-04-14 • via Nuitee
A
a71aaeb644a973a8738653253e5538b6 • solo_traveller • es
9
2026-04-13 • via Nuitee
8
890b370a066e71281b25bcde3c51f804 • couple • py
10
2026-04-13 • via Nuitee
C
cea05af79a277057a260df382a7f5753 • couple • ru
7
2026-04-13 • via Nuitee
3
355699508599732123a7539df312be4b • solo_traveller • be
7
Pros:

Locatie. Vriendelijk en behulpzaam personeel aan receptie.

Cons:

Airco werkt matig of niet.
Resto/bar is middelnatig.

2026-04-13 • via Nuitee
5
556101417ed3703a22ec752a24ff2fb1 • extended_group • pt
6
2026-04-12 • via Nuitee
E
e7ad896a1c8c7222f96f7ca1e27c33bd • couple • es
8
Hotel cómodo y de ubicación imbatible
Pros:

Ubicación excelente y habitación grande y cómoda

Cons:

Hall e instalaciones un poco anticuadas

2026-04-12 • via Nuitee
D
d20f04f62fcb72c9dea9e4c0b93c686e • couple • de
7
2026-04-12 • via Nuitee
D
Daisuke • solo_traveller • gb
10
2026-04-11 • via Nuitee
J
JoeTravelsOften • Business
2
Avoid. Bait and switch on rooms
Pros:

Avoid this hotel. The rooms do not match the listings. Hotel staff is not very freindly.

2026-04-10 • via Tripadvisor
M
Martina • extended_group • it
8
2026-04-10 • via Nuitee