Familion ApartHotel

Hotels
8.7 (2342 reviews)
Cojocarilor 18 , Chişinău , MD

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Cycling
Soundproof rooms
Sauna
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good value for money
Cons:
Breakfast limitations
Cleaning schedule concerns

Categories

Cleanliness
7.91
Cleaning timing criticized, as well as some concerns about overall cleanliness.
Service
9.38
Friendly staff noted multiple times, quick responses to inquiries.
Location
8.42
Location is a bit off but within walking distance to downtown.
Room Quality
9.37
Spacious and cozy rooms praised for comfort and amenities.
Amenities
8.9
Amenities such as shampoo, gel, and slippers are appreciated.
Value for Money
9.36
Excellent value for the price, especially noted in relation to quality.
Food and Beverage
7.41
Breakfast options limited and some complaints about quality.
Overall Experience
8.88
Overall satisfying experience, with some minor issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 06:34

Property Description

Luxurious Accommodations
Familion Apart-Hotel in Chişinău offers free WiFi and stylish units equipped with modern amenities like flat-screen TVs and kitchens. Some rooms even include a convenient washing machine.

Delicious Dining Options
Start your day right with a choice between continental or full English breakfast served at the on-site restaurant. Indulge in a satisfying meal before exploring the city or attending business meetings.

Convenient Location
Located just 1.5 km from the iconic Arch of Triumph, and with the train station and airport a short distance away, Familion Apart-Hotel provides easy access to key attractions and transportation hubs.

Book now and experience the perfect blend of comfort and convenience at Familion Apart-Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIV

Location

Guest Reviews

8.7
Based on 2342 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 7.41
Overall Experience: 8.88
A
Artemыч • solo_traveller • ua
9
Best hotel in the center of the citt
Pros:

Overall we had a very good experience.

Our apartment was very spacious and comfortable, with a large bedroom, a big entrance area, a spacious wardrobe, and a kitchen equipped with everything necessary for a comfortable stay. The air conditioning worked very well and cooled the apartment quickly.

Unfortunately, there was one unpleasant issue at the beginning. We were initially given an apartment facing the road, and we noticed several small cockroaches in the bathroom. Of course, this was unacceptable for us, so we contacted reception. The staff were very polite and immediately changed our apartment without any arguments or complications. This situation was definitely a negative point and affected our overall impression, especially because everything else about the hotel had been excellent.

The second apartment, facing the courtyard, was completely fine. We did not see any insects there, everything was clean and comfortable, and the bathroom had all the necessary amenities, including slippers.

Breakfast is served across the street at the Gast House café. The breakfast itself is quite small, and in our opinion one portion is not really enough. The biggest issue, however, is the waiting time. On one occasion, we arrived at around 8:00 a.m. and were the first guests, but our English breakfast and pancakes took about 40 minutes to arrive. We believe the breakfast service could definitely be improved and made much faster.

Apart from these points, everything was excellent. One of the biggest advantages for us is the location right in the city centre and the availability of underground parking.. This makes the hotel extremely convenient, especially when travelling by car.

Overall, we enjoyed our stay, would recommend Familion Apart Hotel, and would definitely stay here again. Thank you to the staff for their hospitality and especially for handling our room change so quickly and professionally.

Cons:

Unfortunately, we found several small cockroaches in the bathroom of our first apartment. The staff immediately changed our room, and there were no problems in the second apartment, but this still affected our overall impression.
Breakfast could also be improved. The portions are quite small, and the waiting time is too long. Even when we arrived at around 8:00 a.m. and were the first guests, we waited about 40 minutes for an English breakfast and pancakes.

2026-09-10 • via Nuitee
S
Silina • couple • ua
9
Отличный отель недалеко от центра
Pros:

Это хороший отель, второй раз останавливаюсь, хорошая кровать, большая ванная, хорошее постельное, отличный завтрак

Cons:

По мелочи
Нет бутылок воды в номере
Нет мини-бара только пустой холодильник

2026-09-10 • via Nuitee
J
Julia y Sergio • solo_traveller • es
10
Pros:

Прекрасный отель, прекрасное обслуживание

Cons:

Не хватало за окном вида на океан))

2026-09-10 • via Nuitee
M
Marcela • solo_traveller • cz
4
Cocroaches, unwelcoming reception staff, long waiting time for breakfast
Pros:

When it comes to spaciousness, our room was huge, there was even a built-in closet. The king bed was also a larger one.
It is somehow difficult to find parking on the street, but fortunately there is a garage parking.

Cons:

Staff at the reception is probably afraid of guests as they kept hiding in the dark behind the reception counter. Russian is generally preferred, they speak very little English. Do not expect a "good morning" or "hello".

The cleaner was a nice lady and our room was almost spotless, BUT we were frequently visited by cocroaches.

The facade was under reconstruction with the works starting early every morning waking us up. The workers played loud techno music and shouted at each other. As you can imagine, the windows are not noise-proof enough to insulate noise from the outside.

Breakfast is served in the restaurant opposite the hotel. You are allowed to have one small dish and one drink. Everything extra is paid. Portions are super small, e.g. English breakfast consists of 1 small sausage, 1 mushroom, 1 cherry tomato and 2 XS eggs. The waiting time is between 30 and 60 minutes, even if the restaurant is empty. One day we left without eating because nobody paid attention to us for 30 minutes.

This is definitely not what a 4-star hotel should look and feel like.

2026-09-10 • via Nuitee
L
Liudmyla • solo_traveller • ua
10
2026-09-10 • via Nuitee
S
shmily goldman • solo_traveller • us
10
Pros:

Very nice staff easy to find the place is very comfortable

2026-09-09 • via Nuitee
K
Kateryna • solo_traveller • be
9
1 night stay in Chisinau for further transfer
Pros:

Very clean hotel; comfortable location

Cons:

All was good

2026-09-09 • via Nuitee
P
Peter • solo_traveller • at
9
2026-09-08 • via Nuitee
J
Jonathan • couple • de
8
Pros:

All smooth.

Cons:

Breakfast starts quite late (8am on week days and 9am on weekends) - this is somewhat inconvenient to those starting the day early.

2026-09-07 • via Nuitee
O
Olha • extended_group • ua
10
Все було дуже добре, смачно, гостинно!
Pros:

Є все необхідне і навіть більше- пральна машинка, праска, прасувальна дошка, дуже велике ліжко, смачні сніданки !

2026-09-06 • via Nuitee
R
Raluca • solo_traveller • ro
9
2026-09-06 • via Nuitee
S
Susan • couple • dk
8
Dejligt, centralt, rent og pænt - og tager gerne tilbage
Pros:

Det var centralt , pænt og rent og dejlig morgenmad

Cons:

De første dage var receptionisten i t trist humør og havde ikke meget viden om hotellet

2026-09-05 • via Nuitee
T
Tiina • solo_traveller • fi
9
Pros:

Location is good. Room was clean and bed was comfortable. Walkable area near city center. A Minimarket is nearby.
Staff was friendly. I would stay again.

2026-09-04 • via Nuitee
E
Erziman • couple • ua
10
Всё понравилось. Персонал приветливый и отзывчивый. Номер на редкость просторный.
2026-09-03 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-09-03 • via Nuitee
Ольга • couple • ua
9
2026-09-01 • via Nuitee
L
Liudmyla • couple • cz
8
2026-09-01 • via Nuitee
V
Viktor • solo_traveller • ua
8
2026-09-01 • via Nuitee
V
Valentin Claudiu • solo_traveller • gb
7
Ok, dar never again aici.
Pros:

Apreciez in primul rand ca m-au sunat sa-mi recuperez incarcatorul de la laptop.
Camera era ok, desi credeam ca voi primi ap. de 2 camere nu un dormitor si o bucatarie mare.
Micul dejun a fost gustos..

Cons:

Apartament dublu nu inseamna o camera si o bucatarie mare!
Micul dejun "a la carte" era gustos, dar nu te saturi..si ai de ales intre cateva optiuni, nu cum arata prezentat in poze. In plus mai stai si ~30 minute pana e gata..

2026-09-01 • via Nuitee
N
nitai • solo_traveller • il
10
Pros:

A very nice, clean and comfortable hotel just minutes walk from the Central Market and the other main sights of Chisinau. A great varity of options to choose for breakfest.

Cons:

All was great

2026-08-31 • via Nuitee