Mercure Hotel Köln City Friesenstraße

Hotels
Mercure
7.6 (2710 reviews)
Friesenstraße 44-48 , Cologne , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent breakfast
Good value for money
Cons:
Outdated rooms
Cleanliness issues
Noise from nightlife

Categories

Cleanliness
6.23
Several reviews mention dusty carpets, mold in the bathroom, and old bedrooms needing renovation, indicating cleanliness issues.
Service
8.2
Many reviews highlight the friendliness and helpfulness of the staff.
Location
8.24
The location is praised for being central and well-connected to public transport, making it highly desirable.
Room Quality
6.19
While some aspects are appreciated, many reviews indicate outdated decor, hard pillows, and uncomfortable conditions.
Amenities
8.22
Breakfast is frequently mentioned as excellent, with a large selection and quality.
Value for Money
8.18
Several reviews comment on the good value provided for the price.
Food and Beverage
8.23
The breakfast options are described as sensational, offering a great variety.
Overall Experience
7.3
Guests enjoyed their stay overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:15

Property Description

Central Location in Cologne
Experience the vibrant city of Cologne with a stay at the 4-star Mercure Hotel Köln City Friesenstraße, conveniently situated near the popular Friesenstraße shopping street.

Modern Amenities
Relax in air-conditioned rooms equipped with modern bathrooms, satellite TV, and complimentary Wi-Fi, ensuring a comfortable and convenient stay.

International Dining Experience
Indulge in a culinary journey at the hotel's stylish international restaurant, offering a mix of German and international cuisine in a bright conservatory setting. Unwind in the evenings with a selection of fine wines and snacks at the cozy bar.

Ready to immerse yourself in the heart of Cologne? Book your stay at Mercure Hotel Köln City Friesenstraße now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 999 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 26 per day.

Location

Guest Reviews

7.6
Based on 2710 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 7.3
R
Rolf solo_traveller ch
6
2026-04-02 via Nuitee
M
Moritz solo_traveller de
6
2026-03-29 via Nuitee
Y
Yvonne couple de
8
2026-03-29 via Nuitee
C
Cornelia solo_traveller de
6
Perfekte Lage für einen Kurztripp
2026-03-29 via Nuitee
B
Britta solo_traveller de
9
Pros:

Sehr freundliches Personal, gute Lage, ruhige Zimmer nach hinten. Sehr viel Auswahl beim Frühstück.

2026-03-29 via Nuitee
H
Holger couple de
7
Pros:

Reichhaltiges Frühstück, gute Lage. Sauberkeit von Zimmer und Sanitäreinrichtungen.

Cons:

Zimmer etwas abgewohnt.

2026-03-26 via Nuitee
U
Uwe solo_traveller de
10
Pros:

Zentrale lage

Cons:

Es war alles gut

2026-03-26 via Nuitee
S
Stefan solo_traveller de
5
Für eine Übernachtung schon ok, jedoch nicht mehr auf der Höhe der Zeit
Pros:

Freundliches Personal

Cons:

Insgesamt etwas in die Jahre gekommen, WLan hat nicht funktioniert

2026-03-26 via Nuitee
N
Natalie couple de
3
2026-03-25 via Nuitee
N
Norbert couple de
8
Pros:

Gutes Frühstück
Parkhaus im Haus

Cons:

Socken der Vorgäste hingen über der Heizung
Matratze für uns zu weich

2026-03-24 via Nuitee
H
Heike couple de
6
2026-03-20 via Nuitee
C
Claudia couple de
8
2026-03-20 via Nuitee
M
Marc solo_traveller fr
4
Bon emplacement professionnel mais hôtel désuet et problème de remontée d’égouts
Pros:

Emplacement idéal pour mes rendez-vous professionnels, personnel sympathique

Cons:

Hôtel vieillot, matelas à ressort peu confortable, odeurs d’égouts jusqu’au 6eme étage. L’établissement a besoin d’un refurbishment complet !

2026-03-20 via Nuitee
R
Ruediger couple de
7
2026-03-19 via Nuitee
G
Graziella couple de
6
Pros:

Die Lage

Cons:

Die Ausstattung ist renovierungsbedürftig. Die Zimmer sind angewöhnt und muffig.
Kein gutes Preis Leistungsverhältnis

2026-03-17 via Nuitee
G
GioSteph couple de
8
2026-03-17 via Nuitee
G
Gregor solo_traveller de
5
Cons:

Sie roch sehr stark nach Toilette.

2026-03-17 via Nuitee
P
Phil solo_traveller ie
9
2026-03-17 via Nuitee
M
Melanie couple de
9
Pros:

Sehr gutes Frühstück, nettes Personal

2026-03-16 via Nuitee
M
Mayk solo_traveller de
7
Gut
Pros:

Tolle Lage

Cons:

Wasserdruck in der Dusche war eine Katastrophe

2026-03-16 via Nuitee