Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent breakfast
Good value for money
Cons:
Outdated rooms
Cleanliness issues
Noise from nightlife

Categories

Cleanliness
6.23
Several reviews mention dusty carpets, mold in the bathroom, and old bedrooms needing renovation, indicating cleanliness issues.
Service
8.2
Many reviews highlight the friendliness and helpfulness of the staff.
Location
8.24
The location is praised for being central and well-connected to public transport, making it highly desirable.
Room Quality
6.19
While some aspects are appreciated, many reviews indicate outdated decor, hard pillows, and uncomfortable conditions.
Amenities
8.22
Breakfast is frequently mentioned as excellent, with a large selection and quality.
Value for Money
8.18
Several reviews comment on the good value provided for the price.
Food and Beverage
8.23
The breakfast options are described as sensational, offering a great variety.
Overall Experience
7.3
Guests enjoyed their stay overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:15

Property Description

Central Location in Cologne
Experience the vibrant city of Cologne with a stay at the 4-star Mercure Hotel Köln City Friesenstraße, conveniently situated near the popular Friesenstraße shopping street.

Modern Amenities
Relax in air-conditioned rooms equipped with modern bathrooms, satellite TV, and complimentary Wi-Fi, ensuring a comfortable and convenient stay.

International Dining Experience
Indulge in a culinary journey at the hotel's stylish international restaurant, offering a mix of German and international cuisine in a bright conservatory setting. Unwind in the evenings with a selection of fine wines and snacks at the cozy bar.

Ready to immerse yourself in the heart of Cologne? Book your stay at Mercure Hotel Köln City Friesenstraße now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

7.6
Based on 2809 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 7.3
S
Santiago • couple • be
8
2026-08-22 • via Nuitee
D
Dimitrios • solo_traveller • de
8
Ich komme gerne wieder.
Pros:

Ausgezeichnete Lage, sehr freundliches Personal.

Cons:

Es gibt nichts zu beanstanden.

2026-08-18 • via Nuitee
R
Roderick • solo_traveller • fr
8
Pros:

Un hotel agréable et bien situé pour visiter Cologne.

2026-08-18 • via Nuitee
J
John • couple • gb
8
Pros:

Breakfast was excellent

Cons:

Extremely noisy on rooms facing street

2026-08-17 • via Nuitee
H
Henrico • extended_group • nl
7
Geen luxe of comfort, wel goede uitgangspositie om de stad te verkennen met een heerlijk ontbijt.
Pros:

Het ontbijt is uitgebreid en heel goed. Vriendelijk personeel bij het ontbijt. De locatie is geweldig.

Cons:

Bed van kamer 420 was niet in topvorm, lekkende douchekraan, schimmel in de badkamer, geen airco op de kamer, geen flesje water in de minibar.

2026-08-17 • via Nuitee
S
Stefan • solo_traveller • de
7
Pros:

- Das komplette Personal war super freundlich
- Das Frühstück war Tip Top. Frisch und lecker
- Ziemlich Central

Cons:

- In der Friesenstraße ist immer Action. Mit offenen Fenster kann man definitiv nicht schlafen. Dementsprechend nachts immer Laut.

2026-08-16 • via Nuitee
F
Fabio • couple • lu
8
Pros:

La colazione

Cons:

La moquette delle camere non molto pulita
Condizionatore molto vecchi

2026-08-16 • via Nuitee
C
Claudia • solo_traveller • de
5
Pros:

Gutes Frühstück, gute Lage

Cons:

Alte Teppiche im Flur, keine Klimaanlage, bei fast 40 Grad - dicke Winteroberbetten!
Muffiger Geruch im Flur

2026-08-15 • via Nuitee
C
christoph • solo_traveller • de
8
2026-08-15 • via Nuitee
T
Tom • solo_traveller • us
7
Pros:

Great location, staff were very friendly and helpful

Cons:

Wi-fi was iffy. It went in and out while in our room.

2026-08-12 • via Nuitee
C
christoph • solo_traveller • de
8
Pros:

Sehr gute Lage, das Personal ist sehr freundlich und hilfsbereit.

Cons:

Zimmereinrichtung in die Jahre gekommen. Das Zimmer war sehr dunkel, direkt vor dem Fenster war eine Mauer.

2026-08-11 • via Nuitee
A
Annette • extended_group • de
7
Meine Freundin und ich hatten zwei sehr schöne Tage im Hotel und in der Stadt.
Pros:

Frühstück und Lage sind super! Viele Lokale sind in der Nähe, alle Sehenswürdigkeiten sind fußläufig erreichbar.

Cons:

Ich hatte ein Zimmer mit Wanne. Der Einstieg war sehr hoch und ich hatte als älterer Mensch Angst zu stürzen. Teile des Mobiliars sind in die Jahre gekommen.

2026-08-10 • via Nuitee
S
Stefania • solo_traveller • it
8
Stanza/Personale ottima esperienza. Da rivedere la doccia.
Pros:

Stanza singola molto spaziosa, ben arredata e pulita. Viene data possibilità di lasciare i bagagli in custodia ma il ck out ufficiale alle 12 è veramente molto comodo. Il personale è molto accogliente e disponibile per tutte le esigenze. Interessante l'idea di rinunciare alle pulizie per 1 giorno e in cambio ti danno un voucher per ottenere un prodotto a tua scelta dai distributori della hall.

Cons:

Per arrivare in centro c'è un po' da camminare ma si fa tranquillamente in 10/15 minuti. Lo dico solo per chi non ama camminare.
La cosa che non mi è piaciuta è l'apertura della doccia. Io sono magra ma c'era una sola anta che aperta non poteva in alcun modo consentire l'ingresso di una persona robusta. Questo può sul serio essere un problema. In più il piatto doccia era un po' scivoloso. Si la doccia era in quella stanza, peraltro molto bene curata, la nota dolente. Non per me, ma può esserlo per altri.
In fine il vero disastro è il cuscino di piuma d'oca. Orribile , si appiattisce anche se lo arrotoli e ti svegli più volte col collo in tutte le direzioni.

2026-08-10 • via Nuitee
D
Danny • solo_traveller • de
7
2026-08-10 • via Nuitee
A
Adriana Chivu • solo_traveller • ro
10
Pros:

Locația aproape de centru, micul dejun foarte bun
Personalul super

Cons:

Mobila cam veche, baia are cada înaltă

2026-08-09 • via Nuitee
K
Kai • solo_traveller • de
7
2026-08-08 • via Nuitee
I
Ismail • solo_traveller • eg
8
Pros:

Staff and location

Cons:

Room facilities

2026-08-07 • via Nuitee
U
Ursula • solo_traveller • de
8
2026-08-07 • via Nuitee
Q
Qing • solo_traveller • us
8
Pros:

location, breakfast

Cons:

no coffee kit in the room

2026-08-06 • via Nuitee
B
Belinda • couple • de
8
Hotel in top Lage mit tollem Frühstück
Pros:

Gute Lage, tolles Frühstück, ganz nettes Personal

Cons:

Wenig Hilfe der Rezeption, vorab. Telefonischer Service ungenügend.

2026-08-05 • via Nuitee