Crown Towers Melbourne

Hotels
9 (5654 reviews)
8 Whiteman Street , Melbourne , au

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Luxurious amenities
Spectacular pool
Cons:
Cleanliness issues
Dated room quality
Expensive food and services

Categories

Cleanliness
8.33
Some cleanliness issues were noted, including dirty windows and stained upholstery.
Service
9.8
Overall service was praised, including helpful staff and valet services.
Location
9.84
Location was frequently mentioned as a strong point, being ideal for various activities.
Room Quality
7.79
Mixed sentiments were expressed about room quality, with references to dated rooms.
Amenities
8.82
Amenities had highlights such as a spectacular pool, but some were below expectations.
Value for Money
9.28
Comments suggest that while prices are high, value can be seen in service and amenities.
Food and Beverage
8.83
Food options were noted but criticized for being expensive relative to quality.
Overall Experience
9.3
Overall experience had positive feedback but also noted significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:12

Property Description

Luxurious Rooms with Stunning Views
Crown Towers in Melbourne's Southbank offers spacious rooms adorned with original artworks and marble bathrooms. Enjoy breathtaking views of the city or Port Phillip Bay through floor-to-ceiling windows.

Entertainment and Dining Extravaganza
Indulge in a plethora of options at Crown Towers Melbourne, from fine dining restaurants to vibrant bars, cinemas, and nightclubs. The Crown Casino and Entertainment Complex at your doorstep ensures endless entertainment.

Ultimate Relaxation and Wellness
Unwind at Crown Spa with a variety of rejuvenating treatments, a heated indoor pool, steam room, and a fitness centre. Pamper yourself with facials, massages, and beauty therapies for a truly relaxing stay.

Book now for an unforgettable luxury experience at Crown Towers Melbourne!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 1.15% applies to all credit card transactions. The health and wellbeing of our guests, employes and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan, as applicable at the time of entry. Please contact our front office for more details. Please be advised, the pool is restricted to guests 18+ from 8.00pm to 10.00pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 70 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 5654 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
J
Jeanette • extended_group • au
5
Not great for the price.
Pros:

Room was comfy and location was great.

Cons:

Room was smelly, like smoke or mouldy. We had to speak to reception and they changed our room but then we were on a lower level and looking over the roof.

2026-03-07 • via Nuitee
K
Kory • solo_traveller • au
10
2026-03-07 • via Nuitee
J
Jenni • extended_group • au
10
5 Star service and hotel
Pros:

Everything The rooms the faculties and most importantly the staff were AMAZING requested A high room great view as celebrating My youngest Daughters 18 and they delivered - thank you we all had a wonderful time . So much so I have booked to stay there in August awesome job 🙏

2026-03-07 • via Nuitee
B
Belinda • family_with_children • au
9
Lovely
Pros:

Nothing was too much trouble. Even asking for extra sugar was no problem

Cons:

No free pkt biscuits or a chocolate on your pillow

2026-03-07 • via Nuitee
S
Sita • family_with_children • au
9
2026-03-07 • via Nuitee
S
Shikhule • couple • au
6
2026-03-06 • via Nuitee
B
Bradley • family_with_children • au
9
2026-03-06 • via Nuitee
P
Pascal • family_with_children • ch
9
2026-03-05 • via Nuitee
H
Henri • couple • au
10
Blissful night at the Crown!
Pros:

Valet parking was a breeze and the room blissful overlooking the Yarra. Will go again for sure!!!!

Cons:

Everything was perfect!

2026-03-05 • via Nuitee
S
Shannon • extended_group • au
8
Amazing hotel with amazing beds and awesome food.
Pros:

Beautiful rooms and hotel, amazing beds.

Cons:

The pool is great but more ventilation would be nice as very strong chlorine. An outdoor pool in sunshine would be nice.
Foyer security were at times rude when kicking people out without asking us if we were even guests.
At times the masses on non hotel guests should have been removed earlier rather than loitering waiting to chase F1 drivers which was awful to see.

2026-03-05 • via Nuitee
N
Nipuna • couple • lk
8
2026-03-04 • via Nuitee
G
Gsil • couple • au
10
2026-03-04 • via Nuitee
T
TONYA • couple • us
10
Pros:

The room was spectacular and very clean. The staff were very helpful and provided everything that was needed. I would recommend Crown Towers to anyone staying in Melbourne!!

2026-03-04 • via Nuitee
A
Andrea • couple • au
10
Pros:

Lovely room
Great condition

2026-03-03 • via Nuitee
A
Akihiro • solo_traveller • jp
9
2026-03-02 • via Nuitee
G
Glenn • couple • au
10
2026-03-01 • via Nuitee
M
Mihalas • family_with_children • au
10
Great weekend stay
Pros:

The room was very spacious and comfortable.

Cons:

Would have liked the TV wall mounted.

2026-03-01 • via Nuitee
B
Bridgette • family_with_children • au
9
2026-03-01 • via Nuitee
D
DrTimRob • Business • Jerez De La Frontera, Costa de la Luz, Andalucia
2
Hopeless non existent WiFi at Crown.
Pros:

WiFi is today critical for any business person. The WiFi at Crown is non existent. Furthermore getting onto a hotspot on phone is also impossible.
I will not be able to stay at Crown again as WiFi is too important to me.
The room was clean and tidy and staff do a good job.
Sad to think that a basic thing such as WiFi is letting them down.

2026-02-28 • via Tripadvisor
J
Jeremy • family_with_children • au
8
Great location with plenty to do and see.
Pros:

Excellent location, very grand hotel. The attached entertainment precinct is huge with plenty of dining and entertainment options for the whole family. It rained quite heavily in the afternoon and it was great to not have to go outside.

Cons:

The shower smelt a bit musty and the toilet paper was super thin which was surprising for a hotel of this calibre. Also at one point someone in an adjoining room kept opening and closing their door and it was slamming shut which was quite loud in our room. Thankfully it wasn't in the middle of the night but being in a casino hotel this could be an issue. Other hotels at this level seem to have better soundproofing for that.

2026-02-27 • via Nuitee