Hilton Garden Inn Guatemala City

Hotels
•
Hilton Garden Inn
8.7 (237 reviews)
13 Calle 7-65 Zona 9 Zona hotelera , Guatemala , gt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly service
Convenient location
Cons:
Small rooms
Some maintenance issues
Noise from events

Categories

Cleanliness
8.16
Several reviews mentioned cleanliness, but some indicated issues with room maintenance and aging facilities.
Service
9.13
Staff were consistently described as friendly and accommodating, providing excellent service.
Location
8.97
Proximity to the airport and central attractions was highlighted positively, despite some traffic issues.
Room Quality
8.32
Rooms were generally comfortable but smaller than expected with issues in some amenities.
Amenities
8.65
Basic amenities were generally effective, with noted hours of certain services being a minor inconvenience.
Value for Money
8.41
Some reviews felt the pricing was a bit high considering the condition of the hotel.
Food and Beverage
9.16
The breakfast buffet received high praise for variety and quality.
Overall Experience
8.83
Guests appreciated the good balance of facilities and service, making the stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:19

Property Description

Luxurious Accommodations
The Hilton Garden Inn Guatemala City hotel, nestled in the bustling financial and business district, offers a blend of comfort and style. Each room is thoughtfully designed with modern decor, soundproof windows, and high-tech amenities like a flat-screen TV and ergonomic work area.

Convenient Amenities
From complimentary WiFi to a 24-hour business center, this hotel caters to both corporate and leisure travelers. Stay active at the fitness center, grab snacks at the convenience mart, or take advantage of the laptop-sized safe in your room for peace of mind.

Dining Excellence
Indulge in a culinary journey at the Garden Grill restaurant, serving up delicious meals from breakfast to dinner. Whether you opt for the themed lunch buffet or choose to dine a la carte, your taste buds are in for a treat.

Book your stay at the Hilton Garden Inn Guatemala City Hotel and elevate your travel experience.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 237 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.97
Room Quality: 8.32
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 9.16
Overall Experience: 8.83
A
Andre lopez • extended_group • gt
10
2026-02-11 • via Nuitee
A
ADDS • solo_traveller • pe
8
2026-02-10 • via Nuitee
H
Hernandez • family_with_children • bz
10
Pros:

Could have been more diverse

2026-01-27 • via Nuitee
W
Walter • extended_group • cr
9
2026-01-23 • via Nuitee
X
Xiomara YAMILET • extended_group • sv
10
Confort
Pros:

Buen servicio, su personal amable limpio y un desayuno delicioso

2026-01-19 • via Nuitee
V
veronica • family_with_children • mx
10
Excelente
Pros:

Amabilidad, Limpieza, silencio, comodidad, buen colchón y almohadas, estacionamiento incluido, ubicación cerca de establecimientos de comida y restaurantes.

2026-01-11 • via Nuitee
D
Daniela • couple • mx
10
Pros:

Es muy cómodo y cerca del aer

2026-01-07 • via Nuitee
M
michel • family_with_children • fr
7
2025-12-24 • via Nuitee
E
Erick Konrad • couple • gt
7
2025-12-23 • via Nuitee
E
Erick Konrad • family_with_children • gt
7
2025-12-23 • via Nuitee
E
Elida • extended_group • gt
10
2025-12-19 • via Nuitee
A
Alex • couple • gt
10
2025-12-18 • via Nuitee
M
Manuel • couple • pa
8
It was perfect for our 1 night stay to catch the next morning flight
Pros:

The breakfast buffet was surprisingly good with a wide selection of food and fresh fruits
Mattress and bedding were comfortable

Cons:

Hallway a bit narrow and doors could use a fresh paint with lighter colors.
Shower not practical, you get sprayed on with cold water when reaching in to turn on

2025-12-04 • via Nuitee
N
natalia • solo_traveller • co
10
2025-11-27 • via Nuitee
R
Ruben • couple • nl
8
2025-11-25 • via Nuitee
W
walter • solo_traveller • gt
8
2025-11-24 • via Nuitee
M
Margarida • couple • pt
10
2025-11-24 • via Nuitee
S
Sandra Mazariego 1989 • couple • sv
10
2025-11-23 • via Nuitee
O
Olivia • couple • mx
9
2025-11-23 • via Nuitee
S
Saavedra • solo_traveller • pa
4
regular
Pros:

tarifa demasiado alta para el hotel .. se nota viejo y sucio en las habitaciones. Mucho ruido de noche.
Personal poco atento y agradable.

Cons:

tarifa exageradamente alta para ser un hotel viejo... la decoracion del bano muy fea.

2025-11-21 • via Nuitee