Quality Inn & Suites Binghamton Vestal

Hotels
Quality Inn
5.8 (468 reviews)
1156 Upper Front Street , Binghamton , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good Location
Decent Staff
Cons:
Unclean Rooms
Poor Service
Subpar Amenities
Faulty Facilities

Categories

Cleanliness
4.19
Multiple reviews mentioned dirty rooms, stains, and overall a lack of cleanliness.
Service
6.16
Service issues noted, including unhelpfulness from staff.
Location
9.2
Location was described positively for ease of access.
Room Quality
4.65
Guests reported leaking rooms, strange odors, and subpar conditions.
Amenities
5.68
Limited amenities available and issues with offered facilities.
Value for Money
6.14
Price seemed high given the lack of cleanliness and service.
Food and Beverage
5.19
Breakfast options were described as subpar and not satisfactory.
Overall Experience
5.16
General sentiment was overwhelmingly negative regarding experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:42

Property Description

Convenient Location
Located just 4 miles from central Binghamton, New York, Quality Inn & Suites Binghamton offers easy access to the city's attractions and Chenango Valley State Park, only a 15-minute drive away.

Comfortable Rooms
The rooms at this hotel feature essential amenities such as a cable TV, refrigerator, and seating area. With tasteful decor of dark wood furniture and light colours, guests can unwind in style. Plus, most rooms offer complimentary Wi-Fi access for staying connected.

Great Facilities
Guests can enjoy a range of facilities including an on-site fitness centre, daily continental breakfast, business centre, laundry facilities, and a 24-hour front desk. For entertainment, there's a games room to unwind after a day of exploring.

Experience convenience and comfort at Quality Inn & Suites Binghamton. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGM

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.8
Based on 468 reviews
Cleanliness: 4.19
Service: 6.16
Location: 9.2
Room Quality: 4.65
Amenities: 5.68
Value for Money: 6.14
Food and Beverage: 5.19
Overall Experience: 5.16
J
Joseph family_with_children us
1
It was a terrible place I would not stay at even if you paid me.
Pros:

Nothing really to like.

Cons:

It was dirty, toilet leaking on floor, carpets were coming up in hallways, room smelled like mildew, manager would not refund our money.

2026-09-05 via Nuitee
G
Georgi solo_traveller us
3
Pros:

Allows pets

Cons:

Run down. Rooms smell like mold.

2026-08-23 via Nuitee
K
Kandybowicz couple us
1
I would not recommend this place to anyone
Pros:

Absolutely nothing; Terrible place to stay.
.

Cons:

The hotel made a very bad first impression on me. Even the glass on the entrance door was dirty. At the reception desk, I was greeted by a man who looked like he desperately needed to take a shower. The floor was dirty, and the room number sign on the door was broken. When I tried to buy water from the dusty vending machine, I discovered that it was out of order.
In the morning, I didn’t dare to eat breakfast because everything looked dirty and dusty.

2026-08-22 via Nuitee
T
Ted family_with_children us
8
2026-08-12 via Nuitee
J
joseph solo_traveller us
1
Cons:

Saw the hotel and would not even go in

2026-08-11 via Nuitee
G
George solo_traveller us
5
Pros:

n/a

2026-08-10 via Nuitee
S
Shalu family_with_children gb
1
Disappointing Hotel Stay
Pros:

Nothing

Cons:

Disappointing Hotel Stay

Unfortunately, my stay at this hotel was very disappointing. The room had a strong, unpleasant smell when I arrived, which made the stay uncomfortable. The air conditioning was also not working , making the room even less comfortable.

The breakfast was very basic and did not meet expectations for the price paid. Overall, the experience was below standard, and I would not recommend this hotel unless these issues are addressed.

2026-08-08 via Nuitee
B
Ben extended_group us
7
OVERALL GOOD
Pros:

IT WAS GOOD AND ON TIME!

2026-08-07 via Nuitee
M
martha couple us
10
2026-08-07 via Nuitee
R
Ronald couple us
5
Not happy with the place.
Pros:

Parking

Cons:

The room linens felt damp. Room lighting was dim. Not enough staff on duty. Asked for a copy of my bill and was told that it would be emailed. Nothing received as of yet. Breakfast was poor.

2026-08-02 via Nuitee
M
Muquaddus extended_group us
1
2026-07-21 via Nuitee
M
Mikhyel couple us
7
2026-07-21 via Nuitee
K
Kaila family_with_children us
1
The guy at the front desk made us feel that we were illiterate.
2026-07-15 via Nuitee
L
Lee solo_traveller us
10
2026-07-05 via Nuitee
R
Robert couple us
1
We didn’t we canceled
Pros:

We did not stay we canceled the room it was that bad

Cons:

The oder

2026-07-01 via Nuitee
M
Meryl couple us
1
Never again. The place we normally stay was booked already.
Pros:

Location in a poor location.

Cons:

Who was the guy checking us in? Although pre-pd and confirmed, we were told we had to stay on the 2nd floor, 1st fl not avail for 3 hours. NO ELEVATOR! Horrible walking up stairs. Water did not work in shower or sink. They fixed and came back to say there was a room on the 1st fl. So we moved. It was the 1st stay on our trip and we will never return. The guy that checked us in would not return any of our charges on our way out.

2026-07-01 via Nuitee
A
Alan couple us
2
Extremely disappointing. Not much quality despite the name.
Pros:

Breakfast was unsatisfactory, There was no juice. Not much to eat. Went out for a real breakfast.

Cons:

First room way too noisy from ice machine, boiler room and chirping smoke alarm in corridor. Second room they offered was a handicap room. Much better but no cold water in sink or shower so it was impossible to use the shower without scalding yourself. Brushing teeth with hot water. Not great. They tried to fix it in the morning, but 5 minutes later there was no cold water again. This place does not live up to standards for any major chain.

2026-06-30 via Nuitee
C
Colette solo_traveller us
6
I couldnt wait to get put of there. But the maintenance staff was super nice and helpful with my st
Pros:

Ibwas only there 3 nights.

Cons:

Theyvm didnt acknowledge my dog as a service dog and I had to pay a pet fee.
Im in a wheelchair... they wanted her documentation..which is illegal to ask for and I thought it was obvious I needed a service dog.

2026-06-30 via Nuitee
C
Crystal extended_group us
9
2026-06-27 via Nuitee
6
665nathanielb Solo travel
2
Terrible experience
Pros:

Room upon arrival was dirty, the price for the room and its value is way overpriced and there was no breakfast options to match the value of the hotels rooms price. I had better experiences at cheaper hotels than here. Staff needs to be trained with courtesy and engagement. Terrible time staying here, reconsider other places.

2026-06-25 via Tripadvisor