Britannia Sachas Hotel

Was upgraded to a family room , loads of space. Staff very friendly.

Absolutely terrible communication skills

Very nice

Very good

Exceptional value in a prime location.

Management are friendly and professional, cleaning standards are high and you feel safe as a solo traveller.

The best thing about this hotel is the location, its perfect! If you're looking for a hotel to literally just sleep in, then this is it. Staying in a room with no windows was weird.

Stayed at this hotel before. Overall enjoyed our stay. With the hotel being central your always going to have noise. The only bad comment i could put is that we couldnt open a window and get some air in. The hotel was central and near to all shops and eateries. Not sure why a lot of people give it the worse hotel in Manchester as this is so unfair.
The staff was lovely but was overworked. Needed security in the day due to the dross who was costantly causing neusance to everyone.
Thank you for your time.

Chez and liz

The room itself is great. A good size. A little bit of bodge it and scarper when it comes to the maintenance. The main issue was with a VERY loud nightclub just below the room. At 12:10 AM there was very loud, terrible music coming from downstairs. Thankfully it didn’t last. More than an hour but it definitely woke me up! I went for a bath and by the time I had finished the volume had gone down to a level that was just about bearable. I was going to go to reception and complain but I couldn’t be bothered to get dressed and it did calm down.

Shopping good.
Did not take advantage as I did not feel safe. Lots of gangs of people hanging around. I would never suggest any of female friends or colleagues to stay in that area.

Sachas is in the perfrct location for shopping, socialising and to get Metro for out of centre places. Yet its because of the location it is noisy, catch 22. Staff amazingly friendly, and welcoming. Rooms good size (twin) all facilities.. tea, coffee, etc, soap, towels, extra blankets, fan, heater. Clean, just needs decorating (and i mean professionally) not bob a job man!! Terrible patch work all over room, but that does not detract from a comfortable mattress, warm duvet and reasonably good nights sleep. And the price reflects the improvements required.

Second time staying at the hotel, fast and easy check in, cosy rooms and affordable.

DO NOT BOOK THIS HOTEL!!
The moment we walked in this hotel the staff were so rude!
We were checking in at 2pm for 2 adults and 2 children, as we were checking in they had us down for 3 standard room which we booked for a family room. They seen then that they had made a mistake but said we would have to wait for half hour for our room to be cleaned.
Half hour to clean a room no way!!
Anyway so we were asked for ID i gave mine also had to show some sort of id for my 12 year old daughter, done that. My friend on the other hand had her 12 year old sister with her but she wasnt aloud she had to be with her mother. So the staff asked if we could get id from the mother which we did. To then turn out we had do all the IDs again with a different staff member. He took my daughters id and because she had a different surname to me they then refused again and cancelled it. This was not stated while i was doing the online check in!! 2 and half hours we were in there trying to sort it the whole time the staff were so rude no good customer sevice skills whatsoever! The hotel itself looked so dirty it was HORRENDOUS. THIS HOTEL SHOULD BE SHUT DOWN, HOW IT HASNT ALREADY I DO NOT KNOW. Oh not forgetting they hadn't actually cancelled it they lied, head office actually refunded it. We were so stressed having 2 young kids coming from wales and not knowing if we would have a place to stay. Thankyou to the travel lodge we did and cant them enough how they tret us.

Not an ideal stay.
Room was dirty and damage everywhere
Was not somewhere I’d come back to

It was average. Did not know that every person had to provide ID at check in and caused lots of confusion with lots of guests. Very old and dated. Needs some money spending. Wine in bar was terrible!!

Was ok for one night stay

The hotel staff were quite rude
The room was decent but the AC didn't work

Lovely room without window but ut was like a sauna, air con was broken. I checked in online to only wait in a long queue when i arrived then then asked for ID which was not stated as a condition on the booking confirmation i received. I didnt sleep at all, the staff was very robotic.

Check in was very slow, stayed in a non window room as we were only here for one night, but there was no aircon, only a cheap fan so it was very very warm. Staff were friendly.

The room was very clean and the bed was comfortable but made a big mistake choosing a room with no window as i thought it would be ok as i was literally juat going to be sleeping there but it was so hot and uncomfortable although there were two fans in the room whixh i put both on full power all night it did not cool the room it just moved hot air around so my advice would be if you do book choose a room with a window and pay a bit extra it will be worth it.

Check in process was absolutely abysmal. Staff were clueless. Windowless room has no air-con or ventilation of any kind, was impossibly hot to sleep in. Avoid this hotel!