Clarion Inn & Suites Cortland - University Area

Hotels
Clarion
7 (387 reviews)
2 1/2 Locust Avenue , Cortland , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good staff
Convenient location
Fair breakfast options
Cons:
Cleanliness issues
Room odors
Limited amenities

Categories

Cleanliness
5.14
Multiple mentions of dirty rooms and unpleasant smells indicate significant cleanliness issues.
Service
8.61
Staff was acknowledged as excellent, especially in accommodating requests.
Location
8.15
Good location mentioned but with some complaints regarding value relative to the price.
Room Quality
6.6
Issues with smells, odors, and general upkeep of rooms indicated several problems.
Amenities
6.13
Limited amenities such as no vending machines noted; basic offerings were available.
Value for Money
7.09
Mixed feedback on value; some felt pricing was too high for quality offered.
Food and Beverage
7.14
Breakfast options were mentioned as fair, but with some complaints on quality.
Overall Experience
7.11
Average stay with mix of positive and negative feedback; suitable for quick visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:00

Property Description

Convenient Location near Universities and Entertainment

Located just off Interstate 81, Clarion Inn & Suites Cortland- University Area offers easy access to Cornell University and SUNY Cortland. Guests can explore nearby entertainment venues and shops, or enjoy a round of miniature golf within walking distance.

Comfortable Rooms with Amenities

All guest rooms at the hotel feature cozy living spaces and are equipped with coffee makers, irons, and ironing boards for added convenience.

Business-Friendly Services and Facilities

Business travelers can take advantage of free high-speed Internet access, fax services, and a banquet/meeting room suitable for various events and functions.

Book your stay at Clarion Inn & Suites Cortland- University Area for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

7
Based on 387 reviews
Cleanliness: 5.14
Service: 8.61
Location: 8.15
Room Quality: 6.6
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
M
melissa extended_group us
3
eh but not expensive
Pros:

the hotel smelled , its old, the rooms are mildew smell and its not pretty at all

Cons:

convient to the college

2026-09-01 via Nuitee
B
Bendettp couple us
5
2026-08-31 via Nuitee
L
Lisa couple us
1
2026-08-29 via Nuitee
A
Allison couple us
6
Run down and smells bad
Cons:

It was outdated and smelly. I had to ask to change rooms due to the smell

2026-08-29 via Nuitee
C
Costanza solo_traveller us
3
No satisfied
Pros:

Not to much

Cons:

Room smelled like an old basement

2026-08-29 via Nuitee
N
Niurka couple us
1
Not acceptable worse stay ever.
Pros:

Location was fine the breakfast are was dirty cob web dust over the light fixture did not eat no shower curtain mold in the bathroom & refrigerator did not work was very unpleasant would like to be comperscated.

Cons:

Everything it was not good had to leave the manger a note was very disappointing never experienced that before

2026-08-24 via Nuitee
K
karin couple us
8
2026-08-19 via Nuitee
N
Narine family_with_children us
7
The staff was friendly but there wasn’t anything that really stood out. It did have a mini fridge which was great.
Pros:

The staff was friendly.

Cons:

The bests were uncomfortable and there was no elevator.

2026-08-19 via Nuitee
S
Steven solo_traveller us
8
Clean
Pros:

Room was clean

Cons:

Hotel need tons of basic maintenance and upgrading

2026-08-18 via Nuitee
J
Jeisor Aldair solo_traveller us
8
2026-08-17 via Nuitee
T
Todd solo_traveller us
8
2026-08-14 via Nuitee
O
Olivia family_with_children us
3
2026-08-10 via Nuitee
C
Cher extended_group us
6
Overall: While the nice staff and clean, spacious room were appreciated, the poor air quality, terrible pillows, and out
Pros:

Staff: Front desk and hotel staff were very friendly and welcoming.

Room: The room itself was a good size and remarkably clean.

Cons:

Condition & Maintenance: The property is very old and run-down-it looks like it was great back in the 1980s, but hasn't been updated since. There was only one luggage cart available, and it was completely rusted.
• Amenities & Comfort: No microwave in the room, the pillows were very uncomfortable, and the air quality inside was poor with a lingering smoking odor.
• Location & Exterior: The location isn't ideal, and the parking lot is in awful condition.

2026-08-06 via Nuitee
K
Karen couple us
5
Need to do updates building needs dehumidifier
Pros:

Location was great both front desk attendees were very friendly and accommodating walking by housekeepers very friendly

Cons:

Was very disappointed in the cleanliness of the hotel unfortunately, it was very, very musty the floors in the rooms and the carpet felt very damp
Need to invest in dehumidifiers as it is so musty that there is a little bit of mold growing on the floor by the windows the complementary shampoo and conditioners were half full, which that’s not really a big deal to me, but it is kind of tacky

2026-08-04 via Nuitee
L
Laura couple us
10
Overall stay was great!
Pros:

The breakfast was excellent

Cons:

No complaints

2026-08-03 via Nuitee
P
Pria family_with_children us
6
Just exactly what I needed, clean, safe, comfortable, and quiet.
Pros:

The bed was comfortable and clean, wonderful pillows. I slept like a baby. I wanted a low cost hotel, and this was budget friendly and clean. It's not fancy or updated, but bathroom was very clean, and room was very clean. No complaints.

Cons:

Well, the staff are young and the building is older. Decor is not bright and cheery, just sort of brown. Old ceilings. For me, a single mom who needed a safe place to sleep while my child attended college orientation-this was perfect. Humble and perfect. Met my needs and I suggest, if your nose isn't stuck up, you'll be just fine.

2026-07-24 via Nuitee
F
Frank solo_traveller us
7
2026-07-23 via Nuitee
A
Amy couple us
5
Clean room but dangerous stairs, parking lot and very poor breakfast
Pros:

The room was comfortable and clean

Cons:

No elevator, broken treads on the stairs that were dangerous for someone that is mobility impaired
The breakfast had no protein. There was waffle machine and some apples. The hot tray was never filled. We just walked out.

2026-07-14 via Nuitee
O
Olivia family_with_children us
10
Good
Pros:

Free breakfast free pet stay

Cons:

Construction

2026-07-13 via Nuitee
K
Kelly solo_traveller us
6
2026-07-06 via Nuitee