Clarion Inn & Suites Cortland - University Area

Hotels
Clarion
7 (357 reviews)
2 1/2 Locust Avenue , Cortland , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good staff
Convenient location
Fair breakfast options
Cons:
Cleanliness issues
Room odors
Limited amenities

Categories

Cleanliness
5.14
Multiple mentions of dirty rooms and unpleasant smells indicate significant cleanliness issues.
Service
8.61
Staff was acknowledged as excellent, especially in accommodating requests.
Location
8.15
Good location mentioned but with some complaints regarding value relative to the price.
Room Quality
6.6
Issues with smells, odors, and general upkeep of rooms indicated several problems.
Amenities
6.13
Limited amenities such as no vending machines noted; basic offerings were available.
Value for Money
7.09
Mixed feedback on value; some felt pricing was too high for quality offered.
Food and Beverage
7.14
Breakfast options were mentioned as fair, but with some complaints on quality.
Overall Experience
7.11
Average stay with mix of positive and negative feedback; suitable for quick visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:00

Property Description

Convenient Location near Universities and Entertainment

Located just off Interstate 81, Clarion Inn & Suites Cortland- University Area offers easy access to Cornell University and SUNY Cortland. Guests can explore nearby entertainment venues and shops, or enjoy a round of miniature golf within walking distance.

Comfortable Rooms with Amenities

All guest rooms at the hotel feature cozy living spaces and are equipped with coffee makers, irons, and ironing boards for added convenience.

Business-Friendly Services and Facilities

Business travelers can take advantage of free high-speed Internet access, fax services, and a banquet/meeting room suitable for various events and functions.

Book your stay at Clarion Inn & Suites Cortland- University Area for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 357 reviews
Cleanliness: 5.14
Service: 8.61
Location: 8.15
Room Quality: 6.6
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
D
Denis family_with_children ca
9
2026-05-04 via Nuitee
R
Rebecca couple us
5
skipped breakfast based on room cleanliness
Pros:

size of room

Cons:

Hairs in bed - dirty floor in bathroom behind door - and water? stains on face of sink vanity in bathroom - toilet paper kept falling off of holder - carpet dirty where not easily swept.

2026-05-04 via Nuitee
F
fellicia couple us
1
I did not stay
Pros:

The staff was pleasant and that is all that was pleasant

Cons:

The exterior is run down, the interior is worse. The side door would not work. The room was beyond deplorable. It smelled of sewage water or moldy wet carpet. the bathroom sink was filthy, the toilet had a dirt and mold ring around it, the tub was discolored with what looked like urine.

2026-04-30 via Nuitee
C
Cassidy family_with_children us
5
Pros:

The location was great!

Cons:

Are air conditioner did not work, and are bath tub did not drain. When showering the tub would fill up.

2026-04-20 via Nuitee
A
Anne couple ie
5
Not for me!
Pros:

The bedroom was spacious.

Cons:

It was old looking and in need of a good makeover. The breakfast was poor. The water for the tea and coffee was tepid. The staff seemed young and inexperienced.

2026-04-20 via Nuitee
D
Donald family_with_children us
8
Pros:

Room was comfortable.

Cons:

It was snowing and area for parking and driveway were a mess. Arrived early evening with not much variety to get something to eat.

2026-03-22 via Nuitee
M
Margaret couple us
3
Disappointing and scary at times.
Cons:

Hard to even find it was so poorly lit and extremely let go on exterior. Sits beside a quarry and a closed Perkins Pancake House. The grounds weren’t cared for, parking lot was dark with potholes and the interior with long dim hallways were creepy, tired and dated. The safety latch on the door was broken.😱
However, that said, the 2 queen beds were comfortable and clean with all white bedding and the bathroom was adequate and clean as well. The breakfast included was not acceptable. The price was cheap $$ and all we needed were beds to flop in and continue a road trip to our destination in the early AM.

2026-03-06 via Nuitee
D
Donald family_with_children us
8
Brief stay in Cortland.
Pros:

Convenient to Cortland. The room was large. T king-size bed was comfortable. Breakfast was adequate for our needs. Individuals at the front desk were friendly and very helpful.

Cons:

An older establishment. Had to walk up to the second floor. We visited during snow. The driveway was not plowed after a few inches fell. There were a few fast-food establishments to eat at but not much diversity in the type of menus.

2026-02-13 via Nuitee
H
Hatch family_with_children us
10
Pros:

The continental breakfast.

Cons:

No comment

2026-02-10 via Nuitee
D
Dennis family_with_children us
1
2026-01-23 via Nuitee
M
MICHAEL family_with_children us
1
Worst place I’ve ever checked in to.
Pros:

Nothing

Cons:

The hallways, the room, the parking area, the a/c, everything

2026-01-19 via Nuitee
J
Jennifer couple us
7
It was welcome to have the room after a long day.
Pros:

I lliked the waffles

Cons:

The bathroom floor didn't feel clean. Everything else was clean.

2026-01-19 via Nuitee
C
Cobe extended_group us
7
Pros:

Staff was great. Good breakfast

Cons:

Location

2026-01-19 via Nuitee
B
Byron couple us
2
This was very disappointing
Pros:

The manager was attentive

Cons:

Black mold in shower and under sink. Moved to another room..the TV didn't work and the phones had no phone lines connected and didn't work. We were moved to a 3rd room at 11pm.

2026-01-14 via Nuitee
M
Marlene couple us
1
2026-01-14 via Nuitee
D
Dylan couple us
10
2025-11-21 via Nuitee
A
Allyson couple us
5
2025-10-21 via Nuitee
H
Heather family_with_children us
6
2025-10-20 via Nuitee
A
Anthony family_with_children us
7
Pros:

Clean rooms..

Cons:

No vending machines or snack srand

2025-10-20 via Nuitee
C
Chagnon couple us
10
Pros:

When we checked in our room had a double bed, which was going to be too small! We went to the desk and spoke with Kevin. At first he said there wasn't anything they could do as it was parents weekend and they were booked. I called booking and was told they would try and help us. They sent an email and soon after Kevin called us and said they were able to get us into a king room. We were so grateful to Booking and Clarion and Kevin for working to help us be comfortable.

Cons:

The parking lot could use some attention. The hotel could use some updating.

2025-10-19 via Nuitee