Hampton Inn & Suites Pigeon Forge On The Parkway

Hotels
•
Hampton Inn
9 (328 reviews)
2025 Parkway , Pigeon Forge , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor breakfast quality
Issues with room amenities

Categories

Cleanliness
8.71
The room was clean, but some issues like a non-draining bathtub and machines not working were reported.
Service
9.68
Staff was described as friendly and accommodating, but there were some communication issues regarding the ice machine.
Location
9.72
Located conveniently close to attractions, with a serene environment mentioned.
Room Quality
8.67
Generally positive feedback on room layout and comfort, but some complaints about worn furnishings and non-functional amenities.
Amenities
8.7
The breakfast quality was rated poorly, affecting overall amenities sentiment.
Value for Money
9.66
The overall experience indicated good value despite some areas needing improvement.
Food and Beverage
7.71
Breakfast was reported as below mediocre, contributing to a negative sentiment in this category.
Overall Experience
9.18
Overall experience was mostly positive, with some noted issues but still a recommendation to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 18:12

Property Description

Convenient Location
Located just minutes away from Dollywood theme park and the Tanger Five Oaks Outlet Mall, Hampton Inn & Suites Pigeon Forge on the Parkway is the perfect base for exploring the best of Pigeon Forge.

Modern Amenities
Enjoy free high-speed internet access in all guest rooms, start your day with a complimentary breakfast, and take advantage of the business center's services for all your work needs.

Relaxing Facilities
Unwind in the fitness center or take a refreshing dip in the seasonal outdoor pool after a day of adventures in Pigeon Forge.

Book your stay at Hampton Inn & Suites Pigeon Forge on the Parkway for a convenient and comfortable hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 328 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.66
Food and Beverage: 7.71
Overall Experience: 9.18
E
Enrico • couple • us
2
Room Ok, Breakfast absolutely GROSS
Pros:

.

Cons:

Breakfast was as always BELOW MEDIOCRE again,
simply said: absolutely Gross
Any Fast Food place serves better quality for few dollars. Having such a Cheap Breakfast served at your room charges is totally unacceptable.

2026-01-20 • via Nuitee
L
Lynn • family_with_children • us
10
We sure enjoyed everything.
Pros:

The breakfast was great!!

Cons:

Really nothing.it was great

2026-01-19 • via Nuitee
R
Richeson • solo_traveller • us
1
Pros:

Location and this is 2nd time I've stayed there with my dogs. The first time we were on 3rd floor with no issues and a perfect stay. This time around they put us on first floor rifht in front of entrance door which is stupid if u dont want dogs barking and while I was at dollywood the front desk lady called and said she got a complaint and that if she gets another one ill have to come back and do something with them even though I didn't get a call back when I did get back there were a few diff dogs barking all on first floor. So it made my trip to dollywood hectic jus 2aiting on a call from hotel to have to leave amd interrupt my trip. They should be putting dogs on 2nd or 3rd floor to keep them away from all the noise. Any dog that hears a noise usually barks. And the bathtub wouldn't drain. Had to take shower with water up around my ankles.

2026-01-17 • via Nuitee
M
MAUREN • family_with_children • cr
10
Pros:

Es un hotel ubicado en el corazón de Pigeon, muy tranquilo y con desayuno bueno. Muy amable el personal que nos atendió. Las camas son cómodas y el ambiente muy familiar

Cons:

Una de las 3 habitaciones que reservamos olía mal, no me la cambiaron, pero me dieron un spray para minimizar el olor, que lo contuvo bastante.

2026-01-13 • via Nuitee
G
Glenn • couple • us
5
Cons:

A**, machines did not work furnishings, need updated

2026-01-09 • via Nuitee
M
Maryoly • extended_group • ve
10
Excellent
Pros:

Excellent

Cons:

Excellent

2026-01-07 • via Nuitee
B
Brindley-Bowman • couple • us
8
Pros:

Nice clean

Cons:

Other guests crying screams and barking dogs

2026-01-06 • via Nuitee
M
Maryoly • extended_group • ve
10
Excellent
Pros:

Excellent

Cons:

Excellent

2026-01-05 • via Nuitee
R
Rachel • family_with_children • us
10
2026-01-02 • via Nuitee
S
Sreenath • family_with_children • us
8
2025-12-29 • via Nuitee
J
John • extended_group • us
10
2025-12-20 • via Nuitee
X
Xander • couple • us
10
2025-12-13 • via Nuitee
M
michaelg999969 • Family • Pittsburgh, Pennsylvania
10
Nicest Hampton Inn We've Stayed At
Pros:

This was probably the nicest Hampton Inn we have stayed at. The lobby is fashioned like a lodge, with plenty of comfortable seating areas all over. The 1-bedroom suite was large, with a mini-kitchen (including stove and full-size fridge) and sofa bed. The ONLY issue that we had was that the feather pillows were not removed, even though I had texted with the staff and had confirmation that they would be. The breakfast was good, and there were plenty of staff buzzing around refilling everything. Definitely recommend staying here.

2025-11-13 • via Tripadvisor
R
richardpF837IE • Family
4
Hampton Inn 4 floors one ice maker machine
Pros:

A Hampton Inn with 4 floors and the only working ice machine was on the 4th floor. We were not made aware of this till after checking in and going to get ice on the first floor where we were staying.
Went to ice machine and it was non functional, no notice or communication. Went to front desk and attendant indicated that only working ice maker was on 4th floor. We asked if there was one in the breakfast area ( pantry), response was nope.

So just be aware why this Inn room night cost is where it is.

2025-10-20 • via Tripadvisor
M
Moshe • couple • il
7
Pros:

Very close to titanic museum

Cons:

Felt a bit old, key card to door not always warked. And there was light from street and no curtain to close

2025-10-15 • via Nuitee
K
Karen • couple • us
10
Pros:

The room layout was great. The room was clean and very efficient.

Cons:

Issue with room phone not working.

2025-10-11 • via Nuitee
R
Ron
6
Pros:

The room was clean, but for the two nights we stayed our TV kept going on and off. I called the front desk. Finally, the second night gentlemen came up at 9 o’clock to look at it and then ran out. I thought he was going out to get something, but he never returned.
I waited up till 11 o’clock and then called the front desk and told them I was going to bed & forget it

2025-10-09 • via Nuitee
I
Isabel • couple • us
10
2025-10-08 • via Nuitee
J
Joanie • family
10
Pros:

Wonderful Staff, delicious breakfast with different options each morning, fresh coffee, super clean and large suite for our family of 5. It was the perfect place for us and we will definitely be back!

2025-10-07 • via Nuitee
C
Cindy
8
Pros:

The only issue with our suite was the couch. It was old and worn and not comfortable. However everything else was great.

2025-10-07 • via Nuitee