MainStay Suites Louisville Jeffersontown

Nothing had dog soil spots on bed skirt and mattress cover sheets were turned over so couldn't see the black dirty spots .blood splatters on pillows and cases on wall by bed ..got in late so didn't realize till next night when returned from hospital my daughter had heart attack so was away from roo most of the first two days .so my husband slept on this one spot was right under where his head was .the entire room wasn't cleaned floor had black sticky spots in kitchen all counter tops dirty with food and blood splatter ..chair had 3 huge pee shots under cushion..emailed even called desk no one responded to email and no one came to room to look .had to go buy sheets myself..then when was going to check out they played it off like we had dog and didn't tell them .I booked through booking .com was charged for dog so they straight lied on my booking profile .emailing corporate to get something done this was nasty to make us stay in room with blood and there was broken glass under sheets with blood .. unexceptionable in every way unsafe as well . Probably be contacting a lawyer as well..don't stay here smells like weed and they lie about everything there. Cabinets fridge bathroom filthy walls with dirt and blood and food all over them .DO NOT STAY Here Might Catch SOMETHING THEY DONT CLEAN AT ALL ..I'm going to doctor to be checked to be safe ..

The smell of cigarettes in non smokers room

Hallways are extremely hot

This is an older property that has been updated but not very well.
For example toilet seat was not the same shape as the toilet (round vs elongated), door in kitchen cabinet was broken, smoke alarm hanging from ceiling,
door lock wouldn’t lock, tv in sitting room didn’t work, all the outside entrance doors were open so anyone could walk in without key and never locked because locking system for room key were not operating, coffee maker was placed above the cabinets and unless you were 7 ft. tall you couldn’t reach it without a chair to stand on and that chair was a broken office chair, room rates were good but not a good value.

The area of town, photos were not true to life, the parking lot had random people walking around. Many aggressive dogs barking

There wasn't really anything we didn't like other than they no longer do any kind of free breakfast, but that wasn't anything that important for our family and our trip.

The shower was a little hard to adjust. A fine line between scalding and cool but I figured it out. A little dated but well worth the price.

The property was smelling weed, property didn’t match the pictures and need more cleanliness , had to wait on property/frontdesk for someone to get on desk to check in, I booked 2 queen and got one queen on arrival, and I was not informed about this until my arrival.

Needs updated

Nothing everything was splendid

No snack machines breakfast was over before time