MainStay Suites Louisville Jeffersontown

Hotels
•
Main Stay Suites
6.5 (279 reviews)
11762 Commonwealth Drive , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Lack of amenities
Odors in the building

Categories

Cleanliness
5.21
Multiple mentions of issues with cleanliness, roaches, sticky surfaces, and overall poor conditions.
Service
8.18
Staff described as friendly and helpful, despite some reports of poor attention.
Location
8.72
Great location for access to events, although surrounding area has issues.
Room Quality
6.67
Rooms were nice and clean but had issues like non-flushing toilets and pests.
Amenities
5.2
Lack of basic services like room cleaning and breakfast was noted.
Value for Money
6.16
Guests expected better services for the price paid.
Food and Beverage
5.21
Breakfast not offered; general lack of food services.
Overall Experience
6.68
Mixed experiences largely detracted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:05

Property Description

Convenient Location
Located just off Interstate 64, MainStay Suites Louisville Jeffersontown is only 13 miles away from the vibrant Louisville city center and famous Churchill Downs.

Spacious Suites with Kitchen
Enjoy the comfort of our guest suites featuring a separate seating area and a fully equipped kitchen with modern appliances like a refrigerator, dishwasher, and stove top. Stay connected with complimentary WiFi access during your stay.

Amenities for Your Convenience
Indulge in outdoor barbecue facilities, stay productive at the business center, and keep your wardrobe fresh at the laundry facilities provided by MainStay Suites Louisville Jeffersontown.

Book your stay now at MainStay Suites Louisville Jeffersontown and experience a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.5
Based on 279 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.67
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 5.21
Overall Experience: 6.68
W
Wimmer • family_with_children • us
10
Nice place to stay
Pros:

Accommodating staff nice rooms great amenities

Cons:

Not too much really

2026-04-08 • via Nuitee
E
Elizabeth • couple • us
10
2026-04-05 • via Nuitee
C
Colby • family_with_children • us
3
2026-03-29 • via Nuitee
S
Sara • family_with_children • us
10
2026-03-22 • via Nuitee
S
Sara • family_with_children • us
9
2026-03-22 • via Nuitee
S
Sandford • couple • us
9
2026-03-20 • via Nuitee
L
Larree • couple • us
1
We was very uncomfortable
Cons:

The front desk agent who checked us in forgot to put us on the system so they sold our room to another couple. As we sat on our room NAKED the second couple walked in our room as we sat naked on the bed getting dressed for our night out. We was never offered a new room, compensation nothing.

2026-03-16 • via Nuitee
D
Dacian • family_with_children • us
10
2026-03-08 • via Nuitee
K
Kenneth • solo_traveller • us
7
Very comfortable; roomy. Excellent price. I would definitely stay there again.
Cons:

The TV would not run on.

2026-02-26 • via Nuitee
P
Pulliam • family_with_children • us
10
Pros:

The facility was great

Cons:

The rooms were clean

2026-02-12 • via Nuitee
T
Timothy • couple • us
1
Thieves
Pros:

Robbed me

Cons:

Took my money

2026-01-23 • via Nuitee
C
Chris • solo_traveller • us
7
Pros:

Nice convenient place

Cons:

NA

2026-01-19 • via Nuitee
M
Mark • solo_traveller • us
5
Cheap stay property needs repairs
Pros:

Location

Cons:

Dirty bathroom

2026-01-12 • via Nuitee
A
August • solo_traveller • us
5
The stay was not the best experience
Pros:

The location was great for highway access

Cons:

The drug dealing in the parking lot. The people smoking cigarettes and other drugs making it stink in the rooms and hallways. The roaches running around the room and across my stuff. And when ya tell the staff they don’t do anything about it.

2026-01-03 • via Nuitee
D
DaSha • couple • us
5
2026-01-03 • via Nuitee
T
Todd • family_with_children • us
9
2025-12-29 • via Nuitee
J
Jennifer • couple • us
8
Pros:

The staff were amazing and very helpful!! They were able to tell us what was in the area and help us find what we were looking for.

2025-12-16 • via Nuitee
G
Guess • couple • us
7
Pros:

Location

2025-12-14 • via Nuitee
D
David • solo_traveller • us
10
2025-10-13 • via Nuitee
R
Randy • couple • us
10
2025-10-10 • via Nuitee