Hilton Phoenix Airport

Hotels
Hilton Hotels & Resorts
8.4 (821 reviews)
2435 South 47th Street , Phoenix , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Convenient location near the airport
Excellent customer service
Cons:
Noise issues from planes
Quality of food not up to expectations
Some complaints about room comfort

Categories

Cleanliness
8.68
Generally clean, but some complaints about noise and maintenance issues.
Service
9.65
Staff is friendly and responsive, with notable customer service mentions.
Location
9.69
Great location near the airport, very convenient for travelers.
Room Quality
8.14
Mixed feedback; some guests reported comfort issues with mattresses.
Amenities
8.17
Lack of complimentary breakfast noted; amenities are decent.
Value for Money
7.13
Considered pricey for the quality of food and amenities provided.
Food and Beverage
6.68
Food quality and value for the price were disappointing.
Overall Experience
9.05
Overall a good experience, but some hotel aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:35

Property Description

Contemporary Accommodations and Modern Amenities
Experience the perfect blend of style and comfort at our Arizona hotel, conveniently located near Phoenix Sky Harbor International Airport and Arizona State University.

Convenient Location and Nearby Attractions
Explore the vibrant neighborhood around Hilton Phoenix Airport, from the Civic Plaza and Convention Center to Chase Field and USAir Arena. Indulge in shopping, dining, and entertainment options just moments away.

Luxurious Facilities and Dining Options
Unwind in our state-of-the-art fitness center, take a refreshing dip in the outdoor pool, and savor delectable dishes at Rennick's Restaurant. Retreat to your spacious guestroom with high-speed internet and our exclusive Serenity beds for a rejuvenating stay.

Book now for an unforgettable stay at the Phoenix Airport Hilton!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 821 reviews
Cleanliness: 8.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 9.05
T
tyra solo_traveller us
4
It was an ok.hotel.foe.the rate it wasn't that clean and that staff was mediocre
Pros:

I like the ATMOSPHERE of the room

Cons:

It wasn't that clean and I saw two roaches in my room

2026-08-08 via Nuitee
A
Andreas von Salis solo_traveller br
8
2026-08-05 via Nuitee
T
timothygU9810EN Solo travel
4
Poor Service
Pros:

I recently stayed at the Phoenix Airport Hilton on 7/30/26.
I wanted to get some good sleep before a 3AM wakeup to go to the airport. The rooms were nice enough, but for some reason a loud alarm (fire?) went off at 9:20 pm for 30 seconds and I was unable to get back to sleep. The worst part however is their shuttle service. .Upon returning from my trip I waited for around 30 minutes and no shuttle came. I called and the manager said that he would send a shuttle right away. I waited for 25 minutes and called again. This time the manager said that EJ will have to wait until the dust storm clears before coming. BTW there were many shuttles from other hotels and taxis coming and going. I thought that the manager should have called me to inform me that the shuttle wasn't . Anyway I said that I would continue to wait. After about another 30 minutes I took a taxi to the hotel to pick up my car. I thought that they would reimburse me for the taxi ride especially for their poor customer service. The manager said no, that their shuttle service is on demand and therefore cannot reimburse me. So be aware, if there is a dust storm or who knows what else, you will be kept waiting. In the future I will use Sky Harbor Parking. Their shuttles were operating.

2026-08-04 via Tripadvisor
O
Ortega solo_traveller us
7
Cons:

I just received charge in my account and don't know what it is

2026-08-03 via Nuitee
T
Thomas couple us
10
Overall, satisfied.
Pros:

Desk assistance during day.
Late arrival ok'd.

Cons:

Night desk clerk lack if attention and attire.

2026-08-02 via Nuitee
C
Cheryl solo_traveller us
10
Excellent Hotel
Pros:

The property is clean, the staff is friendly and helpful. The beds are very comfortable.

Cons:

Nothing. Everything was wonderful!

2026-08-02 via Nuitee
N
Neuptali family_with_children us
10
2026-07-25 via Nuitee
L
Laurence family_with_children fr
5
2026-07-19 via Nuitee
K
Katherine extended_group us
10
2026-07-14 via Nuitee
T
Tim extended_group us
10
2026-07-12 via Nuitee
G
GEORGE solo_traveller us
10
2026-07-12 via Nuitee
S
Scott solo_traveller us
5
Won’t stay here again
Pros:

Close to airport !

Cons:

They charge you $15 to park overnight ! Never have been charged money to park my car when I am staying at a hotel , they should have advertised that before booking! Then they made it a pain to pay the $15 ! Food and drinks in Resteraunt super expensive as well ! Won’t stay here again !

2026-07-07 via Nuitee
J
Joyce family_with_children us
10
2026-07-02 via Nuitee
C
Charles couple fr
8
2026-06-29 via Nuitee
N
nicklF4024CS Business Vista, California
2
Old beds, terrible A/C
Pros:

The A/C barely worked. Room stayed about 80f. The bed was 12 years old and worn out. Lumpy old pillows. Employees were nice enough, just a crappy hotel. I'm tired of Hiltons letting me down.

2026-06-26 via Tripadvisor
J
Johnson solo_traveller us
10
Pros:

24 hour shuttle to the airport

Cons:

No area to walk around outside

2026-06-25 via Nuitee
C
Camille couple fr
9
2026-06-25 via Nuitee
P
patraveller2007 Couples
8
Great shuttle
Pros:

Hilton PHX has a free shuttle leaving every 30 minutes on the hour and half hour 24 hours a day. Very reliable. Easy check in and check out. Rooms are large and comfortable. Minimal airport noise. On site restaurant is a sports bar.

2026-06-24 via Tripadvisor
S
Swampshelly couple us
10
Pros:

Comfortable, standard room. Quiet location.

Cons:

Room was not ready upon arrival.

2026-06-24 via Nuitee
K
Katherine solo_traveller us
10
The best for flights out of Sky Harbor.
Pros:

We stay here every time we fly out of Sky Harbor. The restaurant is great, shuttle reliable, pool is excellent, people are friendly.

Cons:

Nothing

2026-06-23 via Nuitee