Hilton Phoenix Airport

Hotels
Hilton Hotels & Resorts
8.4 (769 reviews)
2435 South 47th Street , Phoenix , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Convenient location near the airport
Excellent customer service
Cons:
Noise issues from planes
Quality of food not up to expectations
Some complaints about room comfort

Categories

Cleanliness
8.68
Generally clean, but some complaints about noise and maintenance issues.
Service
9.65
Staff is friendly and responsive, with notable customer service mentions.
Location
9.69
Great location near the airport, very convenient for travelers.
Room Quality
8.14
Mixed feedback; some guests reported comfort issues with mattresses.
Amenities
8.17
Lack of complimentary breakfast noted; amenities are decent.
Value for Money
7.13
Considered pricey for the quality of food and amenities provided.
Food and Beverage
6.68
Food quality and value for the price were disappointing.
Overall Experience
9.05
Overall a good experience, but some hotel aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:35

Property Description

Contemporary Accommodations and Modern Amenities
Experience the perfect blend of style and comfort at our Arizona hotel, conveniently located near Phoenix Sky Harbor International Airport and Arizona State University.

Convenient Location and Nearby Attractions
Explore the vibrant neighborhood around Hilton Phoenix Airport, from the Civic Plaza and Convention Center to Chase Field and USAir Arena. Indulge in shopping, dining, and entertainment options just moments away.

Luxurious Facilities and Dining Options
Unwind in our state-of-the-art fitness center, take a refreshing dip in the outdoor pool, and savor delectable dishes at Rennick's Restaurant. Retreat to your spacious guestroom with high-speed internet and our exclusive Serenity beds for a rejuvenating stay.

Book now for an unforgettable stay at the Phoenix Airport Hilton!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Executive Lounge is now open! For guests that book into the Executive Level rooms only:
Breakfast coupons provided at check-in to dine in Rennick’s Restaurant for up to two guests. Hours of breakfast are Monday-Sunday 6:00am-10:00am .

Sunday- Thursday appetizers and drinks available in the lounge between 5pm-7pm. Alcohol is available at a discount during hours with attendant.

When the Executive Lounge is not attended a variety of snacks and beverages are available. Also, when the Executive Lounge is not attended, the front desk offers appetizer voucher to be used at Rimrock Restaurant (Friday-Sat).

Executive Lounge is closed Friday and Saturday for snacks and beverages.

Hilton Phenix Airport is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 769 reviews
Cleanliness: 8.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 9.05
F
FellowTraveler569311 Business
10
Exceptional Hotel!
Pros:

The Hilton Phoenix Airport is one of the best hotels I've stayed in as business traveler.
The rooms are clean. The hotel staff is wonderful. They treat all their guest with courtesy and go out of their way to make your stay a pleasant one. I lie to commend Joseph and Martin at the front desk who greeted me a with a smile asking me if I needed anything at all. The staff from the restaurant Rennicks, were amazing.
A special thanks to Eneida, who met me with my coffee every morning at the restaurant. I definitely recommend this hotel to all my felloe business travelers.

2026-04-15 via Tripadvisor
T
Teresa solo_traveller us
10
Lovely hotel close to airport. Convenient shuttle.
2026-04-10 via Nuitee
K
Kelly family_with_children us
10
2026-04-06 via Nuitee
S
Simon solo_traveller lc
10
2026-04-04 via Nuitee
V
V2436JGandreaw Family
2
Poor front desk and shuttle service
Pros:

Incompetent and rude. We checked in on 3/28 and asked the Honors desk what to do about parking and the shuttle. He was unsure. Arrived back and the shuttles never stopped for us. Another woman called and told them we were all there at 1:23 pm. The shuttles blew past us. I called at 1:50 and was told there was a miscommunication and there would be a shift change. We waited from 1:10-2 pm. Unacceptable. Spoke to the desk and they blamed it on us

2026-03-30 via Tripadvisor
J
Joan couple us
8
We needed a night’s stay close to airport. This was perfect. And they had a shuttle to the airport with a fantastic dri
Pros:

Close to airport

Cons:

Bathroom could’ve been a tiny bit cleaner

2026-03-27 via Nuitee
B
Bryan family_with_children us
4
Won't stay there again
Pros:

Not much really the hilton in tuscon was better. Free meals free happy hour free parking. Cleaner updated rooms and facility

Cons:

The bathtub wouldn't drain. The ac barely worked. You charge for parking. No free breakfast The rooms are out dated. For 400 dollars for one night I expected better from hilton

2026-03-11 via Nuitee
R
Roberto family_with_children br
10
2026-02-23 via Nuitee
K
kipawaharder Solo travel Vancouver, British Columbia
4
Smiles are free, so smile!
Pros:

I was expecting much better. Yes, the room was clean. The bed was comfortable. A few amenities were missing, such as shampoo and conditioner, but what I found most sad about my stay was that the staff at the front desk didn't even offer a smile when I checked in and checked out. Also, when I was checking out, I needed to get a taxi/car service,/uber back to the airport to pick up my rental car. Staff at the front desk told me it would take a long time to get a taxi, and then said nothing. I indicated that I needed to get to the car at the airport, a 10-minute drive. They then said they could call a 'VIP taxi', but the entire process seemed like such a hardship for them, and there were no other clients at the front desk waiting to check in or check out. This was my last stay at any Hilton Hotel.

2026-02-07 via Tripadvisor
J
joshuacW7489AR Solo travel
10
Perfect visit
Pros:

Room was super clean, evening auditor was super friendly as well as the shuttle driver! I have been here before and enjoyed the hotel both times.

2026-02-03 via Tripadvisor
E
Elaine couple us
8
2026-01-27 via Nuitee
C
Carmella couple us
10
2026-01-26 via Nuitee
E
Everett couple us
8
2026-01-20 via Nuitee
T
Tim couple us
1
2026-01-20 via Nuitee
G
golfphanatic Solo travel
10
LOVED - LOVED - LOVED
Pros:

I was shocked to see the bad reviews. I travel a lot and can be picky. Honestly, If I had to complain about anything, it would be the open shower (doorless). I originally was going to stay for one night - but ended up extended it two additional nights, since I loved everything about it. Shuttle was waiting for me at the airport (gentleman even helped me with my small bag). I was greeted immediately by a very nice young man (Xzavier) at the front desk. He was very polite and helpful. Rooms were comfortable (bed/pillows too). I liked the built in nightlight in the bathroom and watching the airplanes! I would definitely stay here again when I am in the area :)

2026-01-19 via Tripadvisor
W
Wendy family_with_children us
9
Very convenient for early flights and loved the free shuttle
Pros:

How close to the airport

Cons:

Paying for parking

2026-01-19 via Nuitee
K
Kim couple us
1
Pros:

SLeeping

Cons:

The elevators were out both going up to our third floor room and the next morning coming down to the lobby. THis is significant otherwise our stay was fine.

2026-01-19 via Nuitee
C
Catherine couple us
10
Relaxing
Pros:

Hayley front desk was super friendly, gave good advice, was an absolute pleasure to to talk/deal with 100 stars!!

Cons:

Everything was perfect

2026-01-19 via Nuitee
W
Waylon family_with_children us
10
2026-01-19 via Nuitee
J
James couple us
10
2026-01-19 via Nuitee