Country Inn & Suites by Radisson, Flagstaff, AZ

Hotels
Country Inn & Suites by Radisson Americas
8.2 (1976 reviews)
3501 East Lockett Road , Flagstaff , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.16
Several reviews highlighted concerns about cleanliness, including dirty carpets and blood stains on beds.
Service
9.13
Many reviews praised the friendly and helpful staff.
Location
8.67
The hotel is well-placed with easy parking and access to shops and dining.
Room Quality
8.12
Rooms were generally described as comfortable, but some issues were raised about size and noise.
Amenities
8.15
The pool and laundry facilities received positive mentions, while breakfast options were limited.
Value for Money
8.61
Many guests felt the hotel offered good value for the price considering the location and overall amenities.
Food and Beverage
7.66
Breakfast options were noted as limited and varied in quality, needing improvement.
Overall Experience
8.13
Guests expressed a mixed overall experience, enjoying their stay but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:29

Property Description

Historic Location on Route 66
Experience modern accommodations at our Flagstaff hotel located on the iconic Route 66. Perfect for exploring the area's history and charm.

Convenient Proximity to Attractions
Just a short drive from the famous Lowell Observatory, Museum of Northern Arizona, and Northern Arizona University. Immerse yourself in the local culture.

Thoughtful Amenities
Enjoy a complimentary daily breakfast, free WiFi, and in-room coffee-making facilities. Stay productive with access to our on-site business center.

Book your stay at Country Inn & Suites by Radisson, Flagstaff, AZ for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1976 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
A
Alan couple us
9
2026-02-13 via Nuitee
J
Jorge couple us
10
Excellent and convenient.
Pros:

I liked the good service, the room was very clean.

Cons:

There was nothing I didn't like.

2026-02-12 via Nuitee
I
Ivan family_with_children us
8
2026-02-11 via Nuitee
M
Michael family_with_children us
9
2026-02-11 via Nuitee
A
Adrien family_with_children fr
10
2026-02-10 via Nuitee
D
Daniel family_with_children us
8
Very Clean and enjoyed the stay ,perfect location for us
Pros:

Great staff , took care of when we had a problem with the room

Cons:

Initially Put us in a room that had a history with hot water not working , night staff got us a new room and brought up key cards at 430 am

2026-02-09 via Nuitee
T
Tanya couple us
10
2026-01-31 via Nuitee
W
Will solo_traveller us
10
I would stay here again, wholeheartedly.
Pros:

The fire pit, breakfast, and the tea/coffee in the foyer.

Cons:

The smell in the hallways on the third floor were mysteriously unflattering.

2026-01-31 via Nuitee
R
Rosemarie extended_group us
4
Pros:

Check in.

Cons:

No hot water! It was cold and never got warm- nor hot.

2026-01-30 via Nuitee
K
Kimberly couple us
8
Pros:

Breakfast was good:)

2026-01-28 via Nuitee
T
Tamara couple us
9
Great stay, comfortable with a nice pool/hot tub.
Pros:

Nice hotel, comfortable. Pool was great.

Cons:

Breakfast could have been a little better; parking lot is small.

2026-01-28 via Nuitee
F
Francis family_with_children us
10
2026-01-26 via Nuitee
A
Alex_42 family_with_children us
6
2026-01-26 via Nuitee
A
AJ family_with_children us
4
False Advertising
Pros:

Breakfast was good. The beds were comfy and the location of the hotel was perfect for my trip.

Cons:

I booked Country Inn because the photo for the “2 Queen Bed” room clearly shows a living area and a sofa bed. When we checked in, our room had neither. The front desk told me those features are only in specific rooms that must be booked separately - but there was no way to know that since the listing photo is misleading. That’s false advertising. Those rooms were already booked, so we couldn’t switch, and no compensation was offered. I chose this hotel specifically for the living area and sofa bed. The only saving grace was that our two rooms were connecting, which gave the illusion of more space.

Please clearly offer a room option that includes a living area and sofa bed instead of lumping everything into one “2 Queen Bed” category. Next time I’ll stay at Little America Hotel, where sofa beds are clearly listed as an upgrade, to avoid this error.

Additionally, housekeeping never serviced our second room (no DND sign posted): trash wasn’t removed and toilet paper and towels weren’t restocked. I also slipped and fell on ice in the parking lot because snow and ice were not cleared for guests. Thank you for the good breakfast, comfy beds, and great location but the way this inconvenience was handled means I will not return here or recommend.

2026-01-26 via Nuitee
K
Kevin family_with_children us
8
2026-01-26 via Nuitee
M
Murali family_with_children in
10
2026-01-25 via Nuitee
C
Cyndy couple us
10
Good value, clean & comfy.
Pros:

Great location just off the freeway. Room was comfy and the staff was pleasant.

Cons:

Coffee pot needed to be moved to the bathroom to be plugged in. No plug located near where the coffee pot was.

2026-01-25 via Nuitee
E
Eva family_with_children us
9
Our stay was nice, comfortable, and cozy.
Pros:

The room was nice and clean. The bed sheets were clean and very warm.

Cons:

The breakfast was quite cold when we got it. The walls are a little thin, so you can slightly hear the people next to you.

2026-01-25 via Nuitee
R
Raisa family_with_children us
10
This hotel was a very nice stay for me and my family , the kids loved the cookies in the lobby area.
Pros:

The hotel is in a very nice area , the room was very comfortable. The staff was nice & helpful , the jacuzzi was great !

Cons:

N/A

2026-01-25 via Nuitee
P
Peter Haarhuis family_with_children nl
8
2026-01-24 via Nuitee