Hampton Inn Baltimore/White Marsh

Hotels
Hampton Inn
7.6 (567 reviews)
8225 Town Center Drive , White Marsh , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Lack of necessary amenities

Categories

Cleanliness
6.6
Several complaints about cleanliness, including unclean areas and a musty smell.
Service
9.1
Staff were frequently described as friendly and welcoming.
Location
9.1
Location received positive remarks for convenience.
Room Quality
7.1
Issues noted with room quality including broken appliances and outdated furniture.
Amenities
6.6
Missing amenities like microwaves, refrigerators, and pool facilities.
Value for Money
8.1
Guests felt that the value varied, with some good experiences offset by issues.
Food and Beverage
6.6
Breakfast area was cramped and options were limited.
Overall Experience
7.6
Mixed reviews with some positive aspects but significant issues described.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:20

Property Description

Convenient Location and Free Amenities
Experience comfort and convenience at the Hampton Inn Baltimore/White Marsh. Situated near motorway I-95 and the White Marsh Town Shopping Center, our hotel offers easy access to shopping and entertainment. Take advantage of our complimentary shuttle service to explore the area hassle-free.

Restful Accommodation and Breakfast
Enjoy a peaceful night's sleep on our Cloud Nine beds, waking up to a delicious hot breakfast buffet to kickstart your day. Stay active at our on-site fitness facilities or visit the nearby Bally Total Fitness Center, available to all guests free of charge.

Renovated Property
Our hotel underwent renovations in 2023, ensuring a modern and updated stay for all our guests. Book now for a memorable and comfortable experience at Hampton Inn Baltimore/White Marsh.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 10, 2025 until Tue, May 26, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 567 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 6.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 7.6
S
Shawn solo_traveller us
10
Pros:

The stuff is always the best and very helpful.

Cons:

There isn't nothing I don't like that's why I keep going back there

2026-04-01 via Nuitee
S
Shawn solo_traveller us
10
2026-04-01 via Nuitee
C
Cherrese solo_traveller us
2
Trash and Garbage
Pros:

Clean.. Good Breakfast

Cons:

Room wasn't ready. Finally got to room..room service guy informed me that he put everything that was needed in my room. A few minutes later I heard someone trying to get in my room with multiple tries..they pushed the door open but I had the lock on it, i rushed to the door and opened it fast.. it was the room service guy he was surprised and said he forgot he put everything in the room... but he never knocked on the door before trying to enter my room. I was on "HIGH ALERT" all night. Very uncomfortable stay!! Will NEVER book there again. Plus I booked a SUITE .. that room was definitely not a Suite. Hampton Inn's quality is TRASH and GARBAGE!! Carpets and couches are old unkempt and worn out

2026-03-29 via Nuitee
A
Alfred solo_traveller us
3
2026-03-28 via Nuitee
W
Wilfried couple at
8
2026-03-28 via Nuitee
N
Nicole couple us
1
Disappointed
Pros:

Nothing

Cons:

The bed was dirty. The floor was dirty. Bug crawling on the ceiling. Spot on the wall where someone had killed a bug smeared on the wall. I ended up leaving and driving back home 1 1/2 hours away

2026-03-23 via Nuitee
J
Johnson couple us
10
Pros:

The overall experience was 👍🏾 great

Cons:

No issues

2026-03-21 via Nuitee
M
Mkke family_with_children us
9
2026-03-20 via Nuitee
K
Kevin couple us
10
2026-03-20 via Nuitee
J
J. solo_traveller us
10
2026-03-19 via Nuitee
B
Byron couple us
4
Pros:

I like the area

Cons:

The rooms do not have refrigerators. The rooms need a makeover and the one staff person was the worst to deal with. It was an offial stay. I made an error I didnt go to my usual location because clearly the one on town center drive white Marsh isnt it smh

2026-03-19 via Nuitee
M
Matthew couple us
1
Horrible!
Pros:

Horrible

Cons:

Sex trafficked women beefing beaten in the room next to me loudly the police had to come

2026-03-18 via Nuitee
B
Barry couple us
4
Staff was excellent, breakfast ok. Room(s) not so good.
Pros:

Staff was very accommodating and friendly

Cons:

Had to change our room twice because first room toilet was clogged and staff could not unclog it. Second room tub faucet continuously ran, (not dripping but was streaming out causing a rust stain around drain). Third room was just ok, several areas on the wall looked patches and unpainted. Paying $150.00 a night I would expect a lot better. I have stayed at many Hampton Inns across the country and was always happy with my choice: but I may have to rethink my future stays.

2026-03-16 via Nuitee
F
Ferguson extended_group us
8
I really like staying here . very convenient to everything..
Pros:

breakfast.. was very good
the bed was very comfortable
the bathroom was equipped with personal need ( soap lotion shower gel etc)
very friendly housekeepers.
the greeter was very polite

Cons:

a lot of slamming doors all the time of night.. putting dirty towels n trash in the hallways . at least they could have put it in a bag .

2026-03-10 via Nuitee
J
Jessica couple us
6
2026-02-28 via Nuitee
J
Jessica family_with_children us
5
Pros:

Friendly staff
Clean
Quiet
Breakfast

Cons:

Being charged for something tiny on the pillow case/sheet. Any hotel with white beds and towels are not going to not get something on them. I’ve never in all the several hotels I’ve been to been charged for that. We spent total of $800 in a week to stay there and then we find out an additional $10 for that. And to top it off we were out of a home for a week due to construction and fire hazard. It didn’t sit well with me that the hotel did that.

2026-02-27 via Nuitee
D
Danita couple us
7
2026-02-27 via Nuitee
M
Michelle extended_group us
10
My stay was very pleasant and memorable
2026-02-14 via Nuitee
L
Latasha family_with_children us
8
Overall staff was amazing stay was great
Pros:

Location and availability

Cons:

Breakfast could have been better but it wasn’t bad that’s just me being picky

2026-02-13 via Nuitee
A
Azhana couple us
6
2026-02-11 via Nuitee