Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and efficient staff
Great location
Comfortable rooms
Cons:
Heating issues in some rooms
Limited restaurant menu
Cleaning staff disturbance in the morning

Categories

Cleanliness
8.46
General clean rooms, though some guests mentioned concerns about the temperature and comfort.
Service
9.23
Many reviews praised the excellent and friendly service from staff.
Location
9.27
Close to train station and city center, very convenient for guests.
Room Quality
8.72
Beautiful rooms with a few mentions of heating issues.
Amenities
8.75
Great gym and bar, though some noted limited restaurant menu options.
Value for Money
8.71
Considering the quality, most guests found it reasonable, despite a few comments on pricing.
Food and Beverage
8.26
Breakfast was good but dinner menu was lacking according to some reviews.
Overall Experience
9.03
Overall positive experiences, with some concerns impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.

Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.

Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.

The elevator has a width of 4.6 feet.

Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.

With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 5722 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
L
Leanne family_with_children gb
10
2026-03-27 via Nuitee
A
Azmon solo_traveller gb
8
2026-03-27 via Nuitee
A
Andy couple gb
8
2026-03-26 via Nuitee
A
Andrew family_with_children gb
10
Lovely hotel in the heart of Manchester
Pros:

A lovely ornate hotel, great facilities and service

2026-03-26 via Nuitee
P
Paul Unsworth family_with_children gb
10
2026-03-25 via Nuitee
S
Sara-Luna couple gb
10
2026-03-25 via Nuitee
S
Sarah family_with_children gb
10
Gorgeous setting and friendly staff, breakfast was extensive and very well made
Pros:

Breathtaking hotel

Cons:

Nothing, it’s all beautiful

2026-03-25 via Nuitee
S
Sara solo_traveller au
9
2026-03-25 via Nuitee
N
Natalya family_with_children be
10
Pros:

Everything

Cons:

Sometimes the breakfast area is very busy but the staff try very hard to provide a good service

2026-03-24 via Nuitee
M
Monika couple ch
10
2026-03-24 via Nuitee
L
Leah extended_group gb
10
2026-03-24 via Nuitee
A
Andrew couple au
2
Avoid
Pros:

Location

Cons:

Tired and rude staff

2026-03-23 via Nuitee
H
hayley solo_traveller gb
10
Fantastic stay excellent amenities perfect room
Pros:

Location amenities bar staff room

Cons:

Lift locations for certain rooms was a little confusing at first

2026-03-23 via Nuitee
R
Ruth extended_group gb
10
2026-03-23 via Nuitee
J
Jes family_with_children dk
9
2026-03-23 via Nuitee
I
Ian couple gb
8
Pros:

very nice room, and the breakfast was nice

Cons:

N/a

2026-03-23 via Nuitee
R
Rawa couple gb
10
Unique and luxurious stay in central Manchester
Pros:

This was my second stay and it was even better than the first one. This is a truly unique hotel and I won’t be staying anywhere else in Manchester from now on.

2026-03-23 via Nuitee
J
James couple gb
7
Pros:

Great location and a beautiful building with really interesting history and architecture. Staff very welcoming and helpful. Bed comfy.

Cons:

Our room was very well appointed and comfortable but the bathroom was tiny! Shower and toilet wedged up next to each other. The shower too wasn’t particularly powerful.

2026-03-22 via Nuitee
G
Gemma family_with_children gb
10
Brilliant, comfortable, welcoming.
Pros:

Breakfast was good. Lots of options and well stocked. Loved the seperate room for my teen.

2026-03-22 via Nuitee
H
Helen family_with_children gb
8
2026-03-22 via Nuitee