Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and efficient staff
Great location
Comfortable rooms
Cons:
Heating issues in some rooms
Limited restaurant menu
Cleaning staff disturbance in the morning

Categories

Cleanliness
8.46
General clean rooms, though some guests mentioned concerns about the temperature and comfort.
Service
9.23
Many reviews praised the excellent and friendly service from staff.
Location
9.27
Close to train station and city center, very convenient for guests.
Room Quality
8.72
Beautiful rooms with a few mentions of heating issues.
Amenities
8.75
Great gym and bar, though some noted limited restaurant menu options.
Value for Money
8.71
Considering the quality, most guests found it reasonable, despite a few comments on pricing.
Food and Beverage
8.26
Breakfast was good but dinner menu was lacking according to some reviews.
Overall Experience
9.03
Overall positive experiences, with some concerns impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.

Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.

Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.

The elevator has a width of 4.6 feet.

Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.

With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 6112 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
A
Annette • family_with_children • gb
8
Pros:

Very unusual hotel. Such a beautiful building. Room was a lovely size. Beds and bedding were really comfortable. Shower was amazing - lots of toiletries. Tea and coffee in the room. Staff really friendly. Parked in the Oxford Road NCP - really close and good value at £20 (should be £30) Couldn’t have asked for more.

Cons:

Nothing to not like!

2026-06-27 • via Nuitee
G
Gillott • solo_traveller • gb
10
Pros:

Everything! Staff were lovely and accommodating and the facilities were lush.

Cons:

No complaints here :)

2026-06-27 • via Nuitee
J
Jade • couple • gb
10
Amazing experience come here often
Pros:

The beauty of the hotel and staff are helpful and kind

Cons:

Nothing

2026-06-27 • via Nuitee
H
Helen • couple • gb
9
2026-06-27 • via Nuitee
L
Laura • couple • gb
9
Would definitely stay again
Pros:

Beautiful building. Room was great, the staff thoughtful and very helpful. Also a great breakfast.

2026-06-26 • via Nuitee
E
Eoghan • solo_traveller • ie
10
2026-06-26 • via Nuitee
L
Lucy Alexandra • couple • gb
10
2026-06-26 • via Nuitee
S
Scott • couple • gb
10
Cons:

Cost ramped up from normal costs

2026-06-26 • via Nuitee
D
Dan • solo_traveller • gb
10
2026-06-25 • via Nuitee
E
Eleanor • couple • gb
10
2026-06-25 • via Nuitee
A
Alison • couple • gb
10
2026-06-25 • via Nuitee
M
Milan • family_with_children • gb
9
2026-06-25 • via Nuitee
Y
yasmeen • couple • je
8
2026-06-25 • via Nuitee
E
Emma • couple • gb
10
Absolutley stunning hotel, staff and all services were amazing. Clean rooms. Air con was a treat in the heatwave! Will d
Pros:

The property was in an ideal location for where we needed to be. Staff were helpful and friendly. Clean room, quiet. Deffo recommend!

2026-06-25 • via Nuitee
S
Salinne • family_with_children • gb
9
Gorgeous hotel! Unique architecture and nice staff
Pros:

Amazing breakfast, really good service from staff, room was very nice and clean, decent location

Cons:

No major issues at all

2026-06-25 • via Nuitee
T
Theresa • couple • gb
10
Classy, I’m spoiled…can’t stay anywhere else now
Pros:

Everything

Cons:

Nothing

2026-06-24 • via Nuitee
M
Matthew • couple • gb
8
2026-06-23 • via Nuitee
K
Koray • extended_group • tr
10
2026-06-22 • via Nuitee
A
Adil • solo_traveller • ae
9
2026-06-21 • via Nuitee
N
Nick • couple • gb
8
Verry clean and tidy, polite and welcoming staff, great breakfast and overall a very nice stay
Pros:

Loved the decor of the building and all the staff was very polite and professional

Cons:

As a certified fire door installer as a profession and joiner/ carpenter I found that many of the fire rated door sets to be below the minimum standard required and I believe that this issue needs to be addressed. We stayed in room 434 and the gap under the main door into our room was well above the minimum requirements which was a concern.
I understand that the building is of a certain age and this adds to the charm of the hotel but there is no excuse for safety and I feel that this matter requires looking into.

2026-06-21 • via Nuitee