Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and efficient staff
Great location
Comfortable rooms
Cons:
Heating issues in some rooms
Limited restaurant menu
Cleaning staff disturbance in the morning

Categories

Cleanliness
8.46
General clean rooms, though some guests mentioned concerns about the temperature and comfort.
Service
9.23
Many reviews praised the excellent and friendly service from staff.
Location
9.27
Close to train station and city center, very convenient for guests.
Room Quality
8.72
Beautiful rooms with a few mentions of heating issues.
Amenities
8.75
Great gym and bar, though some noted limited restaurant menu options.
Value for Money
8.71
Considering the quality, most guests found it reasonable, despite a few comments on pricing.
Food and Beverage
8.26
Breakfast was good but dinner menu was lacking according to some reviews.
Overall Experience
9.03
Overall positive experiences, with some concerns impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.

Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.

Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.

The elevator has a width of 4.6 feet.

Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.

With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 5852 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
A
a080049f4a2d737d0e73f12bc5964bed • family_with_children • gb
10
wonderful
Pros:

quirky, friendly, very clean and comfy

2026-04-18 • via Nuitee
1
1a808ef7b2a173edff694f9332413223 • family_with_children • gb
10
2026-04-18 • via Nuitee
2
2809d7677bf371519f908e182eb96406 • solo_traveller • gb
10
2026-04-18 • via Nuitee
7
7e6b678da55f73f6a42c3bded25e3a42 • solo_traveller • gb
6
Overall ok
Pros:

Main entrance

2026-04-17 • via Nuitee
8
8bc073a771d47161fbc837359e535ca8 • family_with_children • gb
10
2026-04-16 • via Nuitee
E
ee843f6cf4f473600e5cf56b3927e72b • extended_group • hr
10
2026-04-16 • via Nuitee
1
15aea523a2f970812557fcd804d14389 • couple • gb
7
2026-04-16 • via Nuitee
A
ae01421a3774720d7ba9bd557780078f • couple • gb
9
2026-04-16 • via Nuitee
S
SOQ2010 • Solo travel • Massachusetts
2
keep it simple
Pros:

Horrible chk inthe lady was least helpful. heating in rooms insufficient . Seperate taps for hot and cold water tand cold water

2026-04-15 • via Tripadvisor
6
6698b5aa915a739df57f1502794c7b51 • couple • gb
10
Pros:

Everything

2026-04-15 • via Nuitee
5
53f25147e1e270599cd77289885a9a2a • couple • gb
10
Excellent, booked again
Pros:

Everything you could want in the room and more, a beautiful hotel

Cons:

Nothing

2026-04-15 • via Nuitee
5
54e52d1227a97063fc9dff081be38b39 • family_with_children • gb
10
This is a lovely hotel for the value
Pros:

The breakfast was lovely and offered a very good selection of options. Additionally, the staff were friendly and took great care of us. I had requested a twin room for my son and me, and we were pleased to find that we each had a double bed. The beds were very comfortable and ensured a great night's sleep.

Cons:

Unfortunately, the occupants in the neighboring room were quite noisy during my stay, which impacted my experience. I wanted to bring this to your attention so it can be addressed for future guests.

2026-04-15 • via Nuitee
E
ef89221808b671cf98cd8a48163b8e17 • couple • gb
7
Would have been a great weekend stay if not for disappointed with my room on the first night due to the noise and little
Pros:

Lovely decor with great bar and restaurant in an excellent city centre location. The double bedroom on the first floor had a warm clean homely feel with a very comfortable double bed with good amenities in both the bedroom and bathroom. Excellent service from staff especially from reception staff who transferred me the next morning to another room due to excessive noise in my first room without any problems.

Cons:

On my first night my double bedroom was on the fourth floor. The air conditioning/heating in the ceiling made so much noise I had to keep getting up throughout the night to turn it off. Added frustration from more noise from what I believe was air conditioning units outside on the roof space causing additional noise throughout the night. Obviously very little sleep first night. The room also felt a little drab.

2026-04-15 • via Nuitee
1
15aea523a2f970812557fcd804d14389 • solo_traveller • ie
9
2026-04-15 • via Nuitee
7
7d422f39350772e1ff3ca093b823219f • solo_traveller • si
10
Pros:

Friendly and professional atmosphere, exclusive ambient and excelente food right in the city center near the railway station.

Cons:

The stay was too short :)

2026-04-14 • via Nuitee
1
1254d3a5d8e4704e9cc41594e6604cdf • solo_traveller • gb
8
2026-04-14 • via Nuitee
E
e300fd358bee704f55a35ead9b8a0b3a • family_with_children • gb
10
Pros:

Room was amazing to massive double beds breakfast was top draw

Cons:

nothing to dislike

2026-04-14 • via Nuitee
7
718da5a5ab6670636d60371a56b913e0 • family_with_children • gb
9
2026-04-14 • via Nuitee
0
0ca7149e790d72ff49025d5d2bd89115 • family_with_children • no
9
2026-04-14 • via Nuitee
2
232ffe47f97773e9ed7ba5e264b18fbb • couple • pl
10
Pros:

Podejście obsługi do klienta

Cons:

Hałas od strony torów

2026-04-14 • via Nuitee