Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and efficient staff
Great location
Comfortable rooms
Cons:
Heating issues in some rooms
Limited restaurant menu
Cleaning staff disturbance in the morning

Categories

Cleanliness
8.46
General clean rooms, though some guests mentioned concerns about the temperature and comfort.
Service
9.23
Many reviews praised the excellent and friendly service from staff.
Location
9.27
Close to train station and city center, very convenient for guests.
Room Quality
8.72
Beautiful rooms with a few mentions of heating issues.
Amenities
8.75
Great gym and bar, though some noted limited restaurant menu options.
Value for Money
8.71
Considering the quality, most guests found it reasonable, despite a few comments on pricing.
Food and Beverage
8.26
Breakfast was good but dinner menu was lacking according to some reviews.
Overall Experience
9.03
Overall positive experiences, with some concerns impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.

Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.

Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.

The elevator has a width of 4.6 feet.

Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.

With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 5955 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
K
Kayleigh solo_traveller gb
9
2026-05-15 via Nuitee
L
Lindsay family_with_children gb
10
2026-05-15 via Nuitee
L
Liam couple ie
3
Don’t judge a book by its cover, in this case the cover appears “grand” but unfortunately it is nothing if the sort. So
Pros:

Looks lovely and old style grandeur but beneath all that it’s rundown

Cons:

The restaurant staff were rude and very unprofessional. The guy at reception was dismissively rude and actually lied about hotel policy to cover up their issue. Very strange!!

2026-05-15 via Nuitee
L
Lisa extended_group gb
9
2026-05-15 via Nuitee
G
Gemma solo_traveller gb
10
Would definitely return
Pros:

The thing that stood out for me was the welcome I got at reception (Kate I think her name was) on arrival. Very warm and I was made to feel truly welcome. She had exceptional customer service.

Cons:

Nothing

2026-05-15 via Nuitee
A
Andrea solo_traveller gb
10
Great central quality location
Pros:

For businesss. Great location stunning hotel

Cons:

Nothing

2026-05-14 via Nuitee
K
Kayleigh couple gb
4
2026-05-13 via Nuitee
W
Weerakorn couple th
9
Good value for money.
Pros:

Location

Cons:

Electricity plugs are very few.

2026-05-13 via Nuitee
E
Emily solo_traveller gb
4
Cons:

The noise kept us awake until 2am. We did manage to move room, however, it was still very noisy from the events going on in the hotel.

2026-05-12 via Nuitee
M
Maria extended_group ie
8
Excellent location
Pros:

Beautiful architecture and friendly staff

Cons:

Nil

2026-05-12 via Nuitee
M
Maria extended_group ie
8
Excellect location
Pros:

Beautiful

Cons:

Nil

2026-05-12 via Nuitee
H
Hannah couple gb
10
2026-05-12 via Nuitee
P
Peter couple gb
10
2026-05-11 via Nuitee
P
Paul solo_traveller gb
9
Love this place
Pros:

It's a stunning Hotel, really enjoyed it.

Cons:

This is NOTHING to do with the hotel but there are heavy roadworks on Oxford road.

2026-05-11 via Nuitee
S
Sally solo_traveller gb
8
2026-05-11 via Nuitee
M
Maxine couple gb
8
Good location. Reception staff were helpful
Pros:

Good breakfast. Reception helpful. Room facilities were good

Cons:

Noise around the rooms until 3am kept us awake

2026-05-10 via Nuitee
J
Jack extended_group gb
10
Brilliant really liked it. Would stay agian
Pros:

Such a beautiful building and atmosphere

2026-05-10 via Nuitee
L
Liam family_with_children gb
10
Perfect Hotel, would go again 👌
Pros:

The Hotel is in the perfect place for everything, shops, pubs and attractions. Really friendly staff, regular interactions to make sure we were okay, really nice atmosphere. I also love the Den, very peaceful and there is a pool table. There was a Gym included in our stay too which was amazing.

2026-05-10 via Nuitee
E
Elizabeth solo_traveller gb
10
2026-05-10 via Nuitee
C
Christopher couple gb
9
2026-05-10 via Nuitee