Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and efficient staff
Great location
Comfortable rooms
Cons:
Heating issues in some rooms
Limited restaurant menu
Cleaning staff disturbance in the morning

Categories

Cleanliness
8.46
General clean rooms, though some guests mentioned concerns about the temperature and comfort.
Service
9.23
Many reviews praised the excellent and friendly service from staff.
Location
9.27
Close to train station and city center, very convenient for guests.
Room Quality
8.72
Beautiful rooms with a few mentions of heating issues.
Amenities
8.75
Great gym and bar, though some noted limited restaurant menu options.
Value for Money
8.71
Considering the quality, most guests found it reasonable, despite a few comments on pricing.
Food and Beverage
8.26
Breakfast was good but dinner menu was lacking according to some reviews.
Overall Experience
9.03
Overall positive experiences, with some concerns impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.

Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.

Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.

The elevator has a width of 4.6 feet.

Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.

With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 5656 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
J
John family_with_children gb
10
Pros:

Phenomenal historic building that's been converted into a stunning hotel. The location was perfect for our visit and is very central. Nice touches such as the evening social hour and unique amenities in a very well equipped and comfortable room. Breakfast was incredible - freshly cooked well sourced food.

Cons:

Being extremely picky - the room could have done with a floor lamp as you either had to have the main light on or the beside lights which didn't give enough brightness.

The shower wasn't the most powerful on 'rain shower' setting but was hot enough and the other setting worked fine.

Would have been better to be able to help yourself to tea / coffee at breakfast rather than having to ask staff who were attentive but clearly busy.

2026-03-07 via Nuitee
M
michael couple gb
8
Pros:

High ceilings, great building.

Cons:

Stairs to wardrobe/toilet

2026-03-06 via Nuitee
J
Jón Daníel couple is
7
2026-03-06 via Nuitee
S
Stephen couple gb
7
Everything was lovely except the bed
Pros:

Beautiful building

Cons:

The beds weren't the best

2026-03-06 via Nuitee
C
CLIFF family_with_children gb
10
Pros:

Fabulous as always, whenever am in Manchester always try to stay here,must be at least eight times now.Need I say more?

2026-03-06 via Nuitee
G
Gideon solo_traveller gb
10
What an awesome historic building.
Pros:

What a beautiful building. A real Architectual gem of the Victorian era. Great staff. Having the techno gym bench in the room was great and allowed me to pump some iron before I went to work in the morning :-).

Cons:

Nothing. Unlike some other reviewers, I don’t believe you can deliberately choose to be in a historic building and then complain that you’re in a historic building, ignoring the obvious compromises in terms of structure and practicality…

2026-03-06 via Nuitee
K
Kath family_with_children gb
9
2026-03-06 via Nuitee
G
GARY couple gb
8
2026-03-06 via Nuitee
D
Denislav couple bg
9
2026-03-05 via Nuitee
D
Deborah couple gb
10
Beautiful hotel that smelt divine. The Refuge was excellent and lovely breakfast.
Pros:

Beautiful, amazing building.

2026-03-05 via Nuitee
K
Katy solo_traveller gb
9
2026-03-03 via Nuitee
M
Megan couple gb
9
Pros:

Staff were lovely, chatty and helpful at whatever time of day.
Room was lovely, really comfortable bed, plenty of space, plugs and covered anything you might need. What was helpful was the sign explaining what else was available, as we needed to borrow a phone charger.
We parked in Oxford Street Car park which was at a discounted rate through the hotel, easy walking distance to the hotel and super secure.

Cons:

Minimal gripes with the room and hotel, to be honest. I'd have put a separate hand soap by the sink as it took a minute to figure out where it was over the bath.

2026-03-03 via Nuitee
S
Siobhán solo_traveller gb
10
Pros:

The staff are amazing, especially Patrick.

2026-03-02 via Nuitee
D
Declan couple gb
10
2026-02-28 via Nuitee
Z
Zeynep family_with_children tr
9
2026-02-28 via Nuitee
R
rosalie extended_group fr
8
Cons:

PARKING

2026-02-28 via Nuitee
I
ianyhu family_with_children gb
10
2026-02-27 via Nuitee
P
Peter couple gb
10
Beautiful, grand hotel with cool bar in great location.
Pros:

This is a very grand, beautiful hotel in a great location. We have stayed here a few times and each time in a different room. This time our room was large with period features. We had a good view of the city and railway. The room was quiet and comfortable. The bathroom was large with a shower over the bath which was great. There were lots of free toiletries and snacks which is a lovely touch. Guests are also invited to a 'meet and greet' session each day for free drinks and snacks.

Cons:

The room was a little bit cold and it was tricky to control the temperature. The bathroom felt a little exposed because although the large windows did have net curtains when the lights were on there were no blackout blinds.

2026-02-27 via Nuitee
C
Christine family_with_children gb
9
Pros:

Decor and bedding

Cons:

Lots of steps, some transit areas, for example walk to the lifts, less than inspiring and slightly mis-matched to shared areas.

2026-02-27 via Nuitee
C
Catherine couple gb
9
Absolutely beautiful as a treat. Thank you for making me feel so welcome.
Pros:

Magnificent architecture! A stunning place to visit. Comfy rooms, good tea tray and snacks. Firm beds. Baths. Central location.

Cons:

Rooms noisy - not from outside but the doors to the 2 rooms adjoining mine had zero sound insulation. They looked lovely and authentic but I could hear every word, cough and f@rt from next door on both sides. It was unnerving.

2026-02-26 via Nuitee