Quality Inn & Suites Conference Center

Hotels
6 (120 reviews)
943 S High Street , West Chester , US
1-610-692-1900

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious room
Good location
Comfortable bed
Cons:
Limited amenities
Service issues
Inadequate breakfast
Room maintenance issues
Outdated facilities

Categories

Cleanliness
8.2
Cleanliness was often highlighted positively, with many guests finding the rooms and facilities clean.
Service
6.5
Service received mixed reviews; some staff members were praised, while others were seen as inattentive, and there were service-related issues.
Location
7.5
The hotel’s location was generally liked by the guests, appreciated for its convenience.
Room Quality
6.8
Guests had mixed feelings about the rooms, noting comfort and size positively but reporting issues with facilities like TVs and key cards.
Amenities
5.5
The amenities were a point of contention, with some guests disappointed by the lack of items such as a functioning pool and more varied breakfast options.
Value for Money
7
Perceptions of value varied; some guests felt the offerings justified the price, while others were less satisfied.
Food and Beverage
5
Overall, the food and beverage options were negatively received, with several guests unsatisfied with the breakfast quality and variety.
Overall Experience
7.2
While some guests had a very positive experience, the overall sentiment was dampened by several specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 22:35

Property Description

Luxurious Amenities
Indulge in a range of upscale amenities such as a fitness center, complimentary Wi-Fi, and even wedding services for a truly delightful stay.

Convenient Services
From convenient room service and daily on-the-go breakfast to a 24-hour business center and express check-in, we ensure your comfort and efficiency.

Spacious Event Spaces
With 10,000 square feet of versatile event space, including conference rooms and a ballroom, our hotel is perfect for hosting gatherings of any size.

Stay at Quality Inn & Suites Conference Center in West Chester for a luxurious stay with top-notch amenities and services. Book now for an unforgettable experience!

Important information:

* Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6
Based on 120 reviews
Cleanliness: 8.2
Service: 6.5
Location: 7.5
Room Quality: 6.8
Amenities: 5.5
Value for Money: 7
Food and Beverage: 5
Overall Experience: 7.2
A
Amy
2
Pros:

I arrived for my stay to find a sign on the door that said hotel closed. I am still waiting for Expedia to refund my money.

2024-10-28 • via Nuitee
S
Siree N • family
2
Pros:

We oulled up to check in and it was boarded up and furniture outside. Its vacated and not in operation.

2024-10-27 • via Nuitee
S
Sean • partner
6
Pros:

Close to destinations but hard to navigate to area I wanted to go to.

2024-09-30 • via Nuitee
J
Jeremy
6
Pros:

The bed was comfortable. The cleaning workers in the area were nice and attentive. Easy to get to Philadelphia from the hotel property. The property and website advertised continental breakfast. But there was no breakfast unless you asked the receptionist for a "grab and go" breakfast.

2024-09-29 • via Nuitee
A
Asia
4
Pros:

I was allowed to book a reservation that included days that this hotel would not even be available for. The hotel is shutting down, but i was still allowed to book

2024-09-28 • via Nuitee
S
Steve • partner
6
Pros:

Breakfast was microwave reheat, air fresher in hallways was terrible, place in need of maintenance and care.

2024-09-18 • via Nuitee
M
Mark • partner
6
Pros:

The website said there was a pool, a restaurant and a bar. None of the above existed. The website said breakfast was included. There was only a Grab and Go option that consisted of an uncooked breakfast sandwich, water, and a granola bar. The physical property is in need of a serious renovation. The two positives were the comfortable bed and a seemingly clean room.

2024-09-16 • via Nuitee
J
Jiew Chong
6
Pros:

Grab and go breakfast was not fresh. Bed room floor was old and had bad odor

2024-09-16 • via Nuitee
L
Lachlan
10
Pros:

Difficult to find the entrance off the highway, but other than that not bad

2024-09-14 • via Nuitee
M
mark
10
Pros:

Hotel is clean and spacious

2024-08-27 • via Nuitee
D
David
10
StarBoy Stay
Pros:

Concierge was very knowledgeable and attentive to my stay request.

2024-08-26 • via Nuitee
J
Jeffrey
8
It’s an ok place to stay
Pros:

My stay was ok. I was disappointed that the bar restaurant was no longer open

2024-08-25 • via Nuitee
V
Verified traveler
4
Hotel smells and breakfast in a paper bag.
Pros:

Breakfast in a brown paper bag. The whole place smells funny and is very dated.

2024-08-24 • via Nuitee
M
Maria Gina
6
Pros:

Not bad for the price

2024-08-22 • via Nuitee
M
mark
10
Pros:

It was clean and well stocked

2024-08-20 • via Nuitee
V
Veronica
10
Pros:

Great

2024-08-12 • via Nuitee
R
Rene
8
Pros:

.

2024-08-12 • via Nuitee
L
Lisa • partner
8
Pros:

Staff helpful
Clean room
Only downside is trying to get out of parking area. Very hard. Had to wait a while until it was safe to move car. People drive crazy there.

2024-08-11 • via Nuitee
T
Tyler • friends
6
Pros:

Area around the hotel is not taken care of, and there are signs all over the parking lot that state they’re only 15 minute parking. The staff the guest night I was there was miserable to me when I asked questions. The room was nice though, and the other staff members were very nice.

2024-08-11 • via Nuitee
J
Janice • family
8
Pros:

My family and I stayed there for 1 night and we didn't regret our choice. The ambience is tranquil, staff is welcoming, and the room is cozy and clean.

2024-08-08 • via Nuitee