Four Points by Sheraton Hamilton - Stoney Creek

Hotels
•
Four Points by Sheraton
8.3 (784 reviews)
49 Goderich Road , Hamilton , ca
+1 905-578-1212

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Cons:
Cleanliness issues
Value for money concerns
Pillows and bed smells

Categories

Cleanliness
7.76
Some guests reported cleanliness issues, such as pubic hair found and dirty fingerprints in the hall.
Service
8.73
Most guests mentioned the staff as friendly and accommodating.
Location
8.77
The hotel is conveniently located with easy access to surrounding areas.
Room Quality
8.22
Rooms were noted as clean and comfortable, but some guests mentioned missing amenities.
Amenities
8.25
Amenities like breakfast included and a heated pool received positive remarks, despite some issues.
Value for Money
7.71
Guests felt the price did not align with the hotel's condition and service.
Food and Beverage
8.26
Generally positive remarks about breakfast but noted delays.
Overall Experience
8.73
Most guests were satisfied with their stay, highlighting the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:24

Property Description

Modern Accommodations
Experience a comfortable stay at the non-smoking Four Points by Sheraton Hamilton, ideal for business, leisure, and family travelers. Each room is equipped with essential amenities like a flat-screen TV, microwave, and refrigerator for your convenience.

Convenient Amenities
Enjoy complimentary perks such as free WiFi, daily newspaper, and parking during your stay at Four Points by Sheraton Hamilton. These extra amenities add value to your experience and ensure a hassle-free visit.

Nearby Attractions
Explore the rich history and entertainment options near the hotel, including museums, parks, and cultural sites. With attractions like the Hamilton Museum of Steam & Technology and Adventure Village close by, there's something for everyone to enjoy.

Book your stay at Four Points by Sheraton Hamilton now for a memorable and convenient experience.

Important information:

Photo ID and a valid bank issued credit card must be presented for all reservations upon check in. Visa Debit, MasterCard Debit and prepaid credit cards are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YHM

Location

Guest Reviews

8.3
Based on 784 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.73
A
Alim • couple • ca
5
2026-08-27 • via Nuitee
S
Stefania • extended_group • it
8
2026-08-25 • via Nuitee
K
Kelsey • solo_traveller • us
10
2026-08-24 • via Nuitee
E
Elsie • family_with_children • ca
9
Enjoyed my stay
Pros:

Did not like the breakfast.

Cons:

Eggs

2026-08-23 • via Nuitee
M
Michael • family_with_children • at
8
2026-08-23 • via Nuitee
L
Luis Ricardo • extended_group • mx
8
2026-08-22 • via Nuitee
M
Martina • family_with_children • ca
10
Went above and beyond expectations.
Pros:

Very nice area, very clean and very nice staff

Cons:

Nothing

2026-08-20 • via Nuitee
S
Sobanke • couple • ca
10
2026-08-18 • via Nuitee
J
Jinsuk • solo_traveller • ca
8
2026-08-17 • via Nuitee
D
Dragan • solo_traveller • ca
8
It was wonderful
Pros:

It was a very nice stay

Cons:

We had no issues with the property

2026-08-16 • via Nuitee
P
Pam • family_with_children • ca
10
Had a fun time!
Pros:

The staff were wonderful, there was a power outage while we were there. The staff were very helpful!

2026-08-16 • via Nuitee
I
Ingwar • couple • de
7
Als Zwischenhalt vor einem Besuch der Niagarafälle eine gute und günstige Option
Pros:

Gut vom Highway zu erreichen und direkt neben an ein Walmart Supercentre. Frühstück umsonst nach dem Stromausfall

Cons:

Wir hatten vielleicht Pech, aber es gab für ca. 9 Std. einen Stromausfall. Und selbst danach war das Internet noch nicht wiederhergestellt. Man würde erwarten, dass für ein Holiday Inn vom Management alles mögliche in Bewegung gesetzt wird. Die Mitarbeiter haben bestimmt aber ihr bestes getan.

2026-08-16 • via Nuitee
D
Douglas • couple • ca
6
Just what we needed.
Pros:

Staff quite pleasant. Location good.

Cons:

Signage to get to parking,Bathroom fan not working, room vent covered over with plastic.

2026-08-16 • via Nuitee
R
Rabia • solo_traveller • ca
9
Very nice stay
Pros:

I enjoyed my stay at the hotel. The rooms were comfortable and clean. The staff were friendly and extremely accommodating to any questions or needs I had. The location is right by the highway and there is a GO train and bus station across the road. I would definitely stay here again.

Cons:

The a/c was a bit hard to manage although you could adjust the temp yourself. It would either be the too-cold A/C or the heater or the OFF position which resulted in a stuffy room on hot days. But overall not a problem.

2026-08-15 • via Nuitee
X
XIANGHONG • couple • ca
6
value wise is not a good choice
Pros:

staff is nice

Cons:

breakfast definitely not match to the hotel level. curtains jammed. air con loud and fan cant be adjusted. billing system is weird and random

2026-08-14 • via Nuitee
D
Daniel • solo_traveller • de
9
Pros:

Strand ist in ca. 10 Minuten zu Fuß erreichbar, ebenso Wallmart und einige Restaurants. Nehmt das Frühstück inklusive, es ist ala Cart und sehr gut, kein Plastik-Besteck. Pool (etwas klein) und Gym sind enthalten und gut.

2026-08-13 • via Nuitee
L
Louise • solo_traveller • ca
8
2026-08-11 • via Nuitee
V
Viktor • couple • ua
10
2026-08-10 • via Nuitee
R
Robert • couple • us
8
Cons:

I was there three nights. Each day I told the cleaner (written note) and the front desk that the coffee maker was broken. "I'll take care of that." but it was never replaced

2026-08-09 • via Nuitee
S
Shirley • couple • ca
9
2026-08-08 • via Nuitee