Sheraton Miyako Hotel Tokyo

Hotels
•
Sheraton
8.3 (312 reviews)
Minato-ku Shirokanedai 1-1-50 , Tokyo , jp

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great cleanliness
Excellent service
Cons:
Location issues
Value for money concerns

Categories

Cleanliness
8.55
The hotel is great, the rooms are spacious and very clean.
Service
9.05
The staff is amazing and helped us with every request.
Location
7.55
The location is a bit off and not very friendly for public transport users.
Room Quality
8.05
The rooms are spacious.
Amenities
8.55
Facilities are really nice and there is a club lounge.
Value for Money
7.55
Price they charge is not a value for money.
Food and Beverage
8.55
The breakfast and lunch options are really delicious.
Overall Experience
8.55
It’s very peaceful and nice greenery around.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:04

Property Description

Luxurious Amenities and Services
Sheraton Miyako Hotel Tokyo boasts a spa, indoor pool, and multiple dining venues, ensuring a relaxing and indulgent stay. Guests can enjoy 24-hour room service, a sauna, and a well-equipped gym for a rejuvenating experience.

Convenient Location
Situated just a 4-minute walk from Subway Station Shirokanedai, this hotel offers easy access to transportation, making it a perfect choice for travelers looking to explore Tokyo. Additionally, the free shuttle service to JR Meguro Station adds to the convenience.

Diverse Dining Options
With two restaurants offering Western and Chinese cuisine, as well as a bar and lounge, guests at Sheraton Miyako Hotel Tokyo can savor a variety of culinary delights without leaving the property. Free WiFi throughout the hotel ensures guests stay connected during their stay.

Experience luxury and convenience at Sheraton Miyako Hotel Tokyo. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Please note that guests with a prepayment plan will be charged the total amount of the booking upon check-in.

Please note that an entrance fee applies to the Miyako Health Club, which includes the swimming pool.

For details regarding the club lounge service, please directly contact the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 312 reviews
Cleanliness: 8.55
Service: 9.05
Location: 7.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.55
W
windycityfamily • Family
10
Alternative to higher priced Marriott in Tokyo
Pros:

3 night Sheraton Tokyo Miyako- it's between train stations so about 10 minutes to the nearest station however, the hotel has a shuttle 4x per hour to Meguro Station which we found to be convenient. It also picks up at Meguro. (Look at the attached photo). Had several rooms and the ones that were upgraded to the 8th floor were definitely remodeled and updated. The room on the 2nd floor was much more basic and almost felt like a dorm room. The lounge was nice and they do have a strict guest policy which is nice. Breakfast in the restaurant was offered as a benefit which we selected (we ate at the buffet). The breakfast in the lounge is very similar to the restaurant buffet. They have evening snacks/heavy appetizers and complimentary alcohol. Compared to our stay at the Westin the rooms here felt smaller, not as nice and the food was better at the Westin. Provided it as a comparison as I wouldn't hesitate it stay at the Sheraton again since it's also less expensive.

2026-07-16 • via Tripadvisor
R
RAPHAEL • solo_traveller • us
9
2026-07-13 • via Nuitee
H
Hideji • couple • jp
10
2026-07-12 • via Nuitee
R
Rony • solo_traveller • il
9
2026-07-04 • via Nuitee
A
AKIRA • couple • jp
2
2026-06-28 • via Nuitee
T
Trinh • extended_group • us
8
2026-06-25 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-06-20 • via Nuitee
N
NovemberTravels • Couples • Rochester, Finger Lakes, New York
10
Delightful Visit
Pros:

My husband and I stayed at Sheraton Miyako Hotel in Tokyo for 3 nights in early March while on vacation. We arrived, like most travelers from the US, fairly exhausted and looking forward to a comfortable bed to rest before launching into a whirlwind tour of Japan. This hotel, and country, did not disappoint! Without question I will be returning...if not for their incredible attention to -- dare I say -- bodily functions! I have traveled extensively and no one -- NO ONE -- has bathrooms like Japan. We have a Toto bidet at home and my husband sincerely misses it while on vacation. Not while we're in Japan! Restaurants, airports, malls, museums, all have properly fitted bathrooms. Of course the hotel's bidet was quite accommodating. In regards to the rest of the hotel, in my opinion, it was all top notch!
- Staff was eagerly professional and friendly.
- Breakfast was plentiful and varied.
- Rooms were spotless.
- Location was ideal.
Just writing this post makes me long to return to the land of the rising sun!

2026-06-19 • via Tripadvisor
D
Dmity • couple • ru
7
2026-06-11 • via Nuitee
M
michel • couple • fr
9
Pros:

Personnel

Cons:

Emplacement

2026-06-01 • via Nuitee
R
Rebecca • solo_traveller • au
7
2026-06-01 • via Nuitee
R
Rebecca • couple • au
7
Pros:

Beds were soft and comfortable
Room service was great
Check in early was available and appreciated

Cons:

Location isn’t close to the main parts of town

2026-06-01 • via Nuitee
G
Gwendolynne • solo_traveller • hk
8
Very comfortable, but a safe would have been helpful.
Pros:

The staff were very helpful and the room and bed were comfortable.

Cons:

There was no safe in the room, and it would have been nice had there been a small mirror in the bathroom for a woman to apply makeup. The big mirror was too far away to see makeup application.

2026-05-26 • via Nuitee
V
Vincent • couple • at
10
Very comfortable hotel next to the train station.
Pros:

Very comfortable large room and bath. Very quiet, and delicious breakfast

Cons:

The personal could speak some better English in an international hotel.

2026-05-26 • via Nuitee
T
Tetsuya • couple • jp
5
2026-05-25 • via Nuitee
D
Davidlye70 • Solo travel • Singapore
6
Old Sheraton with minimal upgrade, occasional rude staff and poor gym
Pros:

My second stay.
Hotel apparently high occupancy.
No suite upgrade for Bonvoy Titanium.
Not sure if deluxe room upgrade is best room below suite.

Check in staff more helpful and polite this time. Provided without being asked information about facilities.
I asked lobby staff about gym having not found it but he was rather abrupt in saying “it was downstairs”.

The breakfast in Shisen restaurant was decent and staff friendly and efficient.

The club lounge served decent evening meal with sparking wine. Staff was friendly and helpful.

The gym was the worst in a five star hotel.
Old bare basic weights and machines.
I went one afternoon and they had a class in the weights room turning off lights ignoring our presence!

The hotel shuttle has stopped going to Shinagawa due to construction work but will drop off at Shirokanedai (but no pickup) and Meguro.

2026-05-23 • via Tripadvisor
F
Frances • couple • nz
10
Great
Pros:

Cleanliness
Staff
Restaurants
All top class

Cons:

Nothing

2026-05-19 • via Nuitee
M
Melanie • family_with_children • ca
10
2026-05-17 • via Nuitee
S
steelriver2014 • Friends getaway • Munich, Upper Bavaria, Bavaria
8
A remarkable Sheraton with own Japanese garden in big scale
Pros:

Highlights
- The authentic Japanese garden within the hotel building area is outstandingly beautiful. A short walk in the green feels like the real experience in the pure nature
- The main restaurant serving the breakfast looks like a archeological museum with stunning exhibits from Japanese ancient time
- The breakfast buffet was extraordinary with typical Japanese cuisine and specialties
Improvement potentials
- The gym is pretty much outdated and offers only some cardio exercises opportunities with very old equipments

2026-05-13 • via Tripadvisor
M
mclmcn • Friends getaway
10
First stop in Japan
Pros:

The rooms here are a decent size, room service excellent and the neds extremely comfortable. A well stocked bathroom. Bottled water is left in your room every day.
Great selection for breakfast and the service was rapid.

2026-05-12 • via Tripadvisor