Sheraton Miyako Hotel Tokyo

Hotels
Sheraton
8.3 (273 reviews)
Minato-ku Shirokanedai 1-1-50 , Tokyo , jp

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great cleanliness
Excellent service
Cons:
Location issues
Value for money concerns

Categories

Cleanliness
8.55
The hotel is great, the rooms are spacious and very clean.
Service
9.05
The staff is amazing and helped us with every request.
Location
7.55
The location is a bit off and not very friendly for public transport users.
Room Quality
8.05
The rooms are spacious.
Amenities
8.55
Facilities are really nice and there is a club lounge.
Value for Money
7.55
Price they charge is not a value for money.
Food and Beverage
8.55
The breakfast and lunch options are really delicious.
Overall Experience
8.55
It’s very peaceful and nice greenery around.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:04

Property Description

Luxurious Amenities and Services
Sheraton Miyako Hotel Tokyo boasts a spa, indoor pool, and multiple dining venues, ensuring a relaxing and indulgent stay. Guests can enjoy 24-hour room service, a sauna, and a well-equipped gym for a rejuvenating experience.

Convenient Location
Situated just a 4-minute walk from Subway Station Shirokanedai, this hotel offers easy access to transportation, making it a perfect choice for travelers looking to explore Tokyo. Additionally, the free shuttle service to JR Meguro Station adds to the convenience.

Diverse Dining Options
With two restaurants offering Western and Chinese cuisine, as well as a bar and lounge, guests at Sheraton Miyako Hotel Tokyo can savor a variety of culinary delights without leaving the property. Free WiFi throughout the hotel ensures guests stay connected during their stay.

Experience luxury and convenience at Sheraton Miyako Hotel Tokyo. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Please note that guests with a prepayment plan will be charged the total amount of the booking upon check-in.

Please note that an entrance fee applies to the Miyako Health Club, which includes the swimming pool.

For details regarding the club lounge service, please directly contact the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 273 reviews
Cleanliness: 8.55
Service: 9.05
Location: 7.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.55
A
AKIRA couple jp
7
もう使わない
Pros:

ベットが良い

Cons:

あの施設&お部屋では
高いですね!

2026-02-11 via Nuitee
S
Shinobu solo_traveller jp
10
2026-01-24 via Nuitee
J
Joseph Kolawole couple jp
10
2026-01-15 via Nuitee
S
SEIJI family_with_children jp
8
Pros:

清潔

Cons:

スイートとりたかった

2026-01-12 via Nuitee
solo_traveller jp
6
2026-01-05 via Nuitee
髙山 family_with_children jp
10
2026-01-04 via Nuitee
A
Avinash family_with_children ae
10
2026-01-01 via Nuitee
P
PAUL solo_traveller us
8
2026-01-01 via Nuitee
D
David family_with_children th
6
Disappointed with the overall rules that made me feel like we were not wanted at the hotel.
Pros:

We have a disabled son who requires a wheelchair and walking frame to get around the hotel provided a room that was perfect for him bar the shower seat. The breakfast was good.

Cons:

The hotel advertised a pool. It has a pool but they wanted to charge us for the use of this which I don't think i have ever had in any hotel i have ever stayed in. I had to argue with the staff at the desk and ended up walking away as they took so long to do anything about this. Hugely disappointed.

The only real area to sit and relax in the reception area is a lovely lounge area. Having 45 minutes to myself away from the kids to collect a delivery I sat in the lounge. Only to be told that if i wanted to sit there I must buy a drink even though we were guests at the hotel and staying for 7 nights. Again when you want some peace and quite to be told i must purchase a drink was again having to fight with daft rules put on by management. By the way there were 50% of the tables not occupied.

The hotel advertised as disabled accessible. Rooms and restaurant great. Swimming pool inaccessible totally and the shuttle bus would be inaccessible to a wheelchair user if by themselves.

2025-12-31 via Nuitee
T
TAL couple il
10
2025-12-03 via Nuitee
H
hashimoto couple jp
9
2025-11-29 via Nuitee
D
daniel family_with_children ad
10
Pros:

La ubicacion

Cons:

Me pareció algo caro

2025-11-18 via Nuitee
G
Graham couple au
7
2025-10-31 via Nuitee
N
Nick solo_traveller au
9
2025-10-31 via Nuitee
R
Rudi solo_traveller be
9
2025-10-23 via Nuitee
B
Boyong couple kr
10
조용하고 차분한 분위기의 고급 호텔
Pros:

도쿄 시내에서 드물게 푸른 식물, 정원을 볼 수 있는 장점이 있습니다.

Cons:

고급 호텔이라 어쩔 수 없지만 가격이 높은 것? ㅎㅎ

2025-10-13 via Nuitee
C
Carlos Miguel family_with_children ch
9
Pros:

El servicio del personal y el menú de sus restaurantes son excelentes.

Cons:

La regadera tenía un pequeño desperfecto, nada fuera de lo ordinario, la manguera de la regadera no se podía mantener en una sola posición, el dispersor la manguera giraba y no se podía mantener de frente.

2025-10-12 via Nuitee
M
Matilde family_with_children mx
9
Pros:

The breakfast and lunch options are really delicious. The hotel is conveniently located and the facilities are really nice.

Cons:

I couldn't get the voucher for the initial deposit back, so I have to trust that the initial deposit is not charged to my credit card.

2025-10-12 via Nuitee
I
Idrees solo_traveller ae
7
Pros:

It’s very peaceful and nice greenery around plus very helpful staff specially Mr.Thapa at reception change my room and help get to my preferred room

Cons:

Its not as per 5 start Standard long queue during morning breakfast and not enough sitting available and price they charge is not a value for money and not very friendly location for public transport users

2025-10-12 via Nuitee
T
Tal couple il
10
Amazing hotel
Pros:

The hotel is great, the rooms are spacious and very clean. The staff is amazing, and helped us with every request. Breakfast is awesome. Really recommend.

Cons:

The location is a bit off, but the hotel offers shuttles for 2 main train stations on the JY Yamanote Line.

The air conditioner in our room wasn’t strong enough for us, but the staff brought us a fan in addition, it helped.

2025-10-03 via Nuitee