Comfort Inn & Suites Madison - Airport

Hotels
•
Choice Hotels International
7.2 (206 reviews)
4822 E Washington Ave, Madison, Wisconsin, 53704 , Madison , US
1-608-244-6265

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Pets allowed

Facilities

Free breakfast
Boat tours nearby
Fitness facilities
Front entrance ramp
Health or beauty spa nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
4.85
Multiple reports of dirty linens, stained towels, and overall poor hygiene.
Service
9.81
Staff were friendly and tried to assist, but there were issues with room changes and housekeeping availability.
Location
9.85
Location is decent, but parking can be insufficient during events.
Room Quality
5.81
Rooms reported to have maintenance issues, with leaks and poor upkeep.
Amenities
6.84
Limited amenities and operational issues, such as insufficient ice machines.
Value for Money
5.8
Guests felt the price did not match the quality of the room and service.
Food and Beverage
7.85
Breakfast was described as okay, but limited options and quality not specified.
Overall Experience
6.82
Overall dissatisfaction due to cleanliness and room quality, though some aspects were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:00

Property Description

Recreational Opportunities:
Enjoy our indoor pool, spa tub, and fitness center during your stay. Take advantage of complimentary shuttle service for a day of shopping or discounted access to a nearby fitness facility.

Dining and Services:
Indulge in a complimentary buffet breakfast and visit the snack bar/deli for a quick bite. Benefit from amenities such as a 24-hour business center, dry cleaning services, and free newspapers in the lobby.

Event Spaces and Amenities:
Plan your event with ease in our 3595 square feet of meeting space, including a conference center and 4 meeting rooms. Stay connected with free Wi-Fi and unwind with cable programming in our air-conditioned rooms featuring modern conveniences.

To book your stay at Comfort Inn & Suites Madison - Airport and experience comfort and convenience, visit our website or contact us directly.

Important information:

  • Pool access available from 7:00 AM to 11:00 AM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 206 reviews
Cleanliness: 4.85
Service: 9.81
Location: 9.85
Room Quality: 5.81
Amenities: 6.84
Value for Money: 5.8
Food and Beverage: 7.85
Overall Experience: 6.82
D
David • family
8
Pros:

Probably wouldn't stay here again. The price was high and the rooms were missing wall plates shower handle and valve were sloppy.

2025-10-11 • via Nuitee
D
Darvelle
2
Pros:

Nasty.

2025-10-06 • via Nuitee
L
Lesley
10
Pros:

As described

2025-10-05 • via Nuitee
V
Vance
2
Pros:

The mattress and sheets had blood stains on them. We asked the front desk to change our room and they were unable to accommodate them. We left the hotel. We will be asking for a refund because that is totally unacceptable.

2025-09-27 • via Nuitee
D
Danielle
4
Meh
Pros:

Hotel was over all pretty decent. Front desk area was very nice. The room definitely could use some work but overall not horrible.

2025-09-22 • via Nuitee
F
Fernando
6
Pros:

Some towels were dirty.

2025-09-22 • via Nuitee
E
Edith
8
Pros:

Good

2025-09-22 • via Nuitee
N
Nelly
6
Thing that could improve
Pros:

The mattresses were not fully covered and not bed bug proof. The bath tub was stained. The room was carpeted and needs to be wood/laminate for better cleaning purposes

2025-09-22 • via Nuitee
A
Anita • partner
4
Pros:

I had to wear my shoes in the shower it was so gross!
Burn holes in the linens, the smell of smoke was overwhelming.

2025-09-18 • via Nuitee
C
Cliff
6
Pros:

The whole place just screams “low maintenance”. As if the owners don’t spend a nickel fixing things.

2025-09-10 • via Nuitee
S
Steven • partner
4
Pros:

Little to no hot water. Noisy.

2025-09-09 • via Nuitee
T
Tiffany
2
Pros:

I paid almost $200 for this hotel and the value was not near worth this. The room smelled awful and there was obvious decay and poor upkeep of this hotel.

2025-09-09 • via Nuitee
G
Gerald • partner
4
Pros:

Curtains/drapes could not be closed. Window screen had a big hole in it. TV looked like it could fall off the wall. Noisy refrigerator.

2025-09-08 • via Nuitee
K
Kristene
8
Pros:

Water wasn’t very hot. Nice and clean

2025-09-07 • via Nuitee
J
Jody
2
Not Great
Pros:

The ceiling appeared to have leaks when we first checked in. On the second evening we returned just before the room upstairs turned on their jacuzzi. Soon after water started pouring through the ceiling, through the lights fixtures, and out the vents. Tried to call the front desk but this room had no phone.

We switched rooms after talking to the front desk but not really something that I wanted to do at 9:30 in the evening. Unlike the 1st room the 2nd room at least has a WiFi signal. For consistency the sink faucet shot water in all directions when on.

The breakfast was ok and the staff were at least friendly.

2025-09-07 • via Nuitee
I
Ivan
2
Pros:

HORRIBLE

2025-09-07 • via Nuitee
V
Verified traveler
8
comfort inn Madison
Pros:

Clean, Quiet , Comfortable hotel. First floor ice machine did not work, smokey smell in outside entrances. Cigarette butts around some entrances.

2025-09-04 • via Nuitee
G
Gregg
8
Pros:

Stayed a few hours to sleep prior to 530 am flight departure

2025-09-04 • via Nuitee
R
Rochlyn • family
6
Pros:

There was a musty oder, only one elevator by check-in, room was a long distance from elevator. No wheelchairs on property to use to get to the room.

2025-08-27 • via Nuitee
P
Peter
8
Pros:

Was a nice stay

2025-08-27 • via Nuitee